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    Platinum Dry Cleaners

    3.9 (61 reviews)
    ModerateDry Cleaning
    Open 7:00 am - 7:00 pm

    Services - Platinum Dry Cleaners

    Dry cleaning

    Carpet and upholstery stain treatment

    Platinum Dry Cleaners Photos

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    Dress shortened, shoulders and top taken in, lace applications preserved
    Tabitha S.

    A dry cleaner isn't your first choice for a wedding dress alterations but I am so glad I choose Platinum! George, his family and employees supported me the whole way for all of my fittings and making sure I felt beautiful for my special day. I had to have the top shoulders and bust area taken in, the bottom shorten and a bustle added. The pricing was extremely fair and the convenience of making fitting appointments was perfect for a busy bride. My dress was ready within 7 weeks, pressed and fit perfect! In addition to my wedding dress Platinum has also taken in bridesmaid dresses for me with the same execution of excellence! Will continue to bring them my alteration and dry cleaning needs and I would recommend you do too!

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    6 years ago

    Tailoring is excellent. I bring all my new suits here and they do a fantastic job every time.

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    Page 1 of 2

    Ask the Community - Platinum Dry Cleaners

    Review Highlights - Platinum Dry Cleaners

    George was great, very personable, and they really took the time to make sure they were doing what I wanted.

    Mentioned in 21 reviews

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    Chicago's Cleaners - Open sign

    Chicago's Cleaners

    (8 reviews)

    $$

    DePaul, Lincoln Park

    Very nice and pretty good job with tailoring…read more However, I had an issue with the operators. They are very nice people, but I think the language barrier is an issue. I took in a BRAND NEW pair of khakis to get hemmed. I got them back and put them on the next day and my wife noticed there was black grease near one of the back belt loops. I took it back and they were "gracious" enough to charge me $4.75 for the dry cleaning. I don't think we'll be going back.

    Avoid, avoid, avoid!!! This is the absolute worst cleaners I have ever used. I would give 0 stars…read moreif I could. I just moved by them and thought I would try them for dry cleaning, shirts laundered/pressed and 2 oriental rugs. I should have heeded my GF's warning based upon her previous experience with them where they lost her clothing and didn't seem to really care, including arguing with her that she hadn't even brought it there. Yes, they ended up finding it, but no apology, no customer service, nothing. I don't think the lady that owns it really cares. Back to my experience... The owner (Suh) absolutely lied to me when I was talking to her about having the two oriental wool rugs cleaned. She first told me she sends them out to a local source who professionally cleans them through a machine specifically for this purpose. When I got the rugs back, they obviously were't cleaned this way. It appeared that just the surface was cleaned because there was a ton of dirt that came out of them when we unrolled it to check them after picking them up. When I discussed the cleaning method again, she said they don't clean it using the machine method. Wow, just wow. I couldn't believe it. What was worse was her attitude. No, wait...what was worse was the fact that they ruined one of the rugs that cost me about $2K. It appeared that it sat rolled up in some kind of water/liquid while they had it because the backing of that rug was severely stained when she gave it back to me. She took them back to try to clean them and get the stains out of the backing but gave them back to me again in the exact same condition. When I brought them back again, she just didn't care. I don't think I've ever had an experience with someone who is in a service business who just didn't care. Then she tried to tell me that I initially brought the rug in to her already stained. I again showed her the time/date stamped photos I took of the rugs (front and back) on the day I initially brought them into her...no stains in the photos. She just kept insisting that I did this. Kind of like when she lost my GF's clothes, Suh kept insisting that they were never brought there. Crazy, right? So, I'm out the $$ for the cleaning and I have a ruined $2K rug. Nice. That's not all... When I picked up a batch of shirts a couple of days later, the press had broken a couple of the top buttons on a couple of shirts and the front white shirt (in the bunch) had black smudge spots on it from the press or something. I couldn't believe they would try to give shirts back this way. Yup, you guessed it...according to Su, it was my fault and I brought the shirts in that way. Avoid, avoid, avoid. There are a ton of cleaners in the area, including several with great yelp reviews. Try those...seems I've found a good one and it is not Chicago's Cleaners. We've since talked to other people in the neighborhood about our experiences with Chicago's Cleaners and found out there are quite a number of others that have had bad experiences also. Avoid!

    Platinum Dry Cleaners - dryclean - Updated May 2026

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