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    Crystal Cleaners

    3.8 (32 reviews)
    Open 9:00 am - 6:00 pm

    Services - Crystal Cleaners

    Clothing alterations

    Clothing mending and repair

    Dry cleaning

    2 More Services

    Embroidery

    Carpet and upholstery stain treatment

    Crystal Cleaners Photos

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    Recommended Reviews - Crystal Cleaners

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    Katie C.

    Crystal cleaners did an AMAZING job altering my wedding dress. The pricing was reasonable for a 7 layer dress that cost thousands of dollars. The lady that owns it is amazing and so sweet. I will definitely be returning to have my dressed preserved and cleaned. The alterations were perfect and timely! I only brought it in like 2 months before the wedding but she had it under control. The dress was too large and too long, and I wanted detachable cap sleeves. All of which she nail. Thank you!!!!

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    1 year ago

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    6 months ago

    Ruined two shirts laundering. One stripe bleeding and the other a plain blue shirt came back with blue stains.

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    1 year ago

    Got 2 items fixed (broken/split zipper and ripped seam) both broke immediately when I tested them at home.

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    5 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    13 years ago

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    5 years ago

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    5 years ago

    Great cleaners ! Her alterations are exceptional and she'll treat you like family. Highly recommend.

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    17 years ago

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    18 years ago

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    16 years ago

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    13 years ago

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    7 years ago

    Nice patch to my beloved jeans, done quickly! Lovely lady welcomed us. Happy to return when next jeans rip!

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    19 years ago

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    6 years ago

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    11 years ago

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    13 years ago

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    6 years ago

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    9 years ago

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    12 years ago

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    10 years ago

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    13 years ago

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    8 years ago

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    16 years ago

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    11 years ago

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    12 years ago

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    Review Highlights - Crystal Cleaners

    In a pinch, I needed to bring a huge load of laundry to be completed.

    Mentioned in 2 reviews

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    Chicago's Cleaners - Open sign

    Chicago's Cleaners

    (8 reviews)

    $$

    DePaul, Lincoln Park

    Very nice and pretty good job with tailoring…read more However, I had an issue with the operators. They are very nice people, but I think the language barrier is an issue. I took in a BRAND NEW pair of khakis to get hemmed. I got them back and put them on the next day and my wife noticed there was black grease near one of the back belt loops. I took it back and they were "gracious" enough to charge me $4.75 for the dry cleaning. I don't think we'll be going back.

    Avoid, avoid, avoid!!! This is the absolute worst cleaners I have ever used. I would give 0 stars…read moreif I could. I just moved by them and thought I would try them for dry cleaning, shirts laundered/pressed and 2 oriental rugs. I should have heeded my GF's warning based upon her previous experience with them where they lost her clothing and didn't seem to really care, including arguing with her that she hadn't even brought it there. Yes, they ended up finding it, but no apology, no customer service, nothing. I don't think the lady that owns it really cares. Back to my experience... The owner (Suh) absolutely lied to me when I was talking to her about having the two oriental wool rugs cleaned. She first told me she sends them out to a local source who professionally cleans them through a machine specifically for this purpose. When I got the rugs back, they obviously were't cleaned this way. It appeared that just the surface was cleaned because there was a ton of dirt that came out of them when we unrolled it to check them after picking them up. When I discussed the cleaning method again, she said they don't clean it using the machine method. Wow, just wow. I couldn't believe it. What was worse was her attitude. No, wait...what was worse was the fact that they ruined one of the rugs that cost me about $2K. It appeared that it sat rolled up in some kind of water/liquid while they had it because the backing of that rug was severely stained when she gave it back to me. She took them back to try to clean them and get the stains out of the backing but gave them back to me again in the exact same condition. When I brought them back again, she just didn't care. I don't think I've ever had an experience with someone who is in a service business who just didn't care. Then she tried to tell me that I initially brought the rug in to her already stained. I again showed her the time/date stamped photos I took of the rugs (front and back) on the day I initially brought them into her...no stains in the photos. She just kept insisting that I did this. Kind of like when she lost my GF's clothes, Suh kept insisting that they were never brought there. Crazy, right? So, I'm out the $$ for the cleaning and I have a ruined $2K rug. Nice. That's not all... When I picked up a batch of shirts a couple of days later, the press had broken a couple of the top buttons on a couple of shirts and the front white shirt (in the bunch) had black smudge spots on it from the press or something. I couldn't believe they would try to give shirts back this way. Yup, you guessed it...according to Su, it was my fault and I brought the shirts in that way. Avoid, avoid, avoid. There are a ton of cleaners in the area, including several with great yelp reviews. Try those...seems I've found a good one and it is not Chicago's Cleaners. We've since talked to other people in the neighborhood about our experiences with Chicago's Cleaners and found out there are quite a number of others that have had bad experiences also. Avoid!

    Crystal Cleaners - sewingalterations - Updated May 2026

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