1. Ultimate Dry Cleaning

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Chicago, IL

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Ultimate Dry Cleaning

4.1 (89 reviews)
Closed • 8:30 am - 5:30 pm

Services - Ultimate Dry Cleaning

Clothing reproduction

Custom tailoring

Ultimate Dry Cleaning Photos

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Recommended Reviews - Ultimate Dry Cleaning

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Reviews With Photos

Suit alterations
Tony O.

Gus & Tom have been doing our family alterations since their dad had their original stores, Parkway Cleaners on Diversey. They're always smiling and happy to see their clients as they walk them through the fitting process. A while back, my son needed alterations for his new suit, in preparation for an interview. Being a bodybuilder, his physique presented unique challenges. The finished product was quite impressive, and he looked like a million $$$ (He got the job and has since been promoted) They've done my daughter's communion dress, a dress for a wedding, and several of my slacks. Wouldn't dream of trusting anyone else with alterations or repairs for important garments. Back in October, they worked on my tuxedo...they worked miracles for my heft. Best tailors in the Midwest. Period.

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6 days ago

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6 months ago

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6 months ago

Family-owned for many years, great service and convenient. Excellent tailoring, too.

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1 year ago

Business owner information

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E P.

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3 years ago

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3 years ago

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2 years ago

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2 years ago

After three of my shirts got ripped in the sleeve after dry cleaning, I decided to go somewhere else and never to return.

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2 years ago

excellent service. great quality/service balance. We have been customer for nine years and continue to be despite we moved to downtown

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4 years ago

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5 years ago

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7 years ago

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8 years ago

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6 years ago

Wonderful alterations. And Tim repaired a leather jacket that I thought had been completely ruined!! Fabulous and highly recommended.

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3 years ago

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5 years ago

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8 years ago

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4 years ago

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10 years ago

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13 years ago

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16 years ago

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11 years ago

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11 years ago

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12 years ago

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5 years ago

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10 years ago

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16 years ago

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5 years ago

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8 years ago

Very pleased with the friendly team. They run a smooth sailing ship here and clothes come back great every time.

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9 years ago

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9 years ago

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15 years ago

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15 years ago

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19 years ago

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15 years ago

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16 years ago

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13 years ago

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16 years ago

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17 years ago

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11 years ago

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Ask the Community - Ultimate Dry Cleaning

Review Highlights - Ultimate Dry Cleaning

“I have been coming here to the Ultimate Cleaners for over 10 years, traveling 20 minutes sometimes to get here.”

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Chicago's Cleaners - Open sign

Chicago's Cleaners

(8 reviews)

$$

DePaul, Lincoln Park

Very nice and pretty good job with tailoring…read more However, I had an issue with the operators. They are very nice people, but I think the language barrier is an issue. I took in a BRAND NEW pair of khakis to get hemmed. I got them back and put them on the next day and my wife noticed there was black grease near one of the back belt loops. I took it back and they were "gracious" enough to charge me $4.75 for the dry cleaning. I don't think we'll be going back.

Avoid, avoid, avoid!!! This is the absolute worst cleaners I have ever used. I would give 0 stars…read moreif I could. I just moved by them and thought I would try them for dry cleaning, shirts laundered/pressed and 2 oriental rugs. I should have heeded my GF's warning based upon her previous experience with them where they lost her clothing and didn't seem to really care, including arguing with her that she hadn't even brought it there. Yes, they ended up finding it, but no apology, no customer service, nothing. I don't think the lady that owns it really cares. Back to my experience... The owner (Suh) absolutely lied to me when I was talking to her about having the two oriental wool rugs cleaned. She first told me she sends them out to a local source who professionally cleans them through a machine specifically for this purpose. When I got the rugs back, they obviously were't cleaned this way. It appeared that just the surface was cleaned because there was a ton of dirt that came out of them when we unrolled it to check them after picking them up. When I discussed the cleaning method again, she said they don't clean it using the machine method. Wow, just wow. I couldn't believe it. What was worse was her attitude. No, wait...what was worse was the fact that they ruined one of the rugs that cost me about $2K. It appeared that it sat rolled up in some kind of water/liquid while they had it because the backing of that rug was severely stained when she gave it back to me. She took them back to try to clean them and get the stains out of the backing but gave them back to me again in the exact same condition. When I brought them back again, she just didn't care. I don't think I've ever had an experience with someone who is in a service business who just didn't care. Then she tried to tell me that I initially brought the rug in to her already stained. I again showed her the time/date stamped photos I took of the rugs (front and back) on the day I initially brought them into her...no stains in the photos. She just kept insisting that I did this. Kind of like when she lost my GF's clothes, Suh kept insisting that they were never brought there. Crazy, right? So, I'm out the $$ for the cleaning and I have a ruined $2K rug. Nice. That's not all... When I picked up a batch of shirts a couple of days later, the press had broken a couple of the top buttons on a couple of shirts and the front white shirt (in the bunch) had black smudge spots on it from the press or something. I couldn't believe they would try to give shirts back this way. Yup, you guessed it...according to Su, it was my fault and I brought the shirts in that way. Avoid, avoid, avoid. There are a ton of cleaners in the area, including several with great yelp reviews. Try those...seems I've found a good one and it is not Chicago's Cleaners. We've since talked to other people in the neighborhood about our experiences with Chicago's Cleaners and found out there are quite a number of others that have had bad experiences also. Avoid!

Ultimate Dry Cleaning - sewingalterations - Updated November 2026

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