The customer service was pleasant, and the staff was kind during my visit. I needed a wedding guest dress hemmed by October 14th (a little over two weeks away). When I asked if that timeline was possible, I was told they think they could get it done -- not a definite yes. At checkout, I was also surprised to learn that hemming starts at $100. This seemed excessive for a simple, form-fitting polyester dress that only needed about five inches removed. Because of the high cost and lack of certainty, I decided to go elsewhere. read more

I Highly recommend it 5 stars I was in Chicago and I was need it my pants and outfits to be clean Very affordable prices professional services I was treated with Respect and kindness by Liz Respectfully Mariachi Garcia read more

Have been going to Ultimate Dry Cleaning since we moved to the neighborhood over 10 years ago. This is a fantastic business - they are friendly, have never lost a piece of garment and always bring clothes back clean and repaired. Their prices are fair and reasonable and will continue to use them so long as we live close by. read more

Amazing work! Had an outfit altered last minute for my anniversary and they did amazing.

The dry cleaner and tailor I trust the most in Chicago! Ultimate Dry Cleaning hemmed all of my jeans back in the day in high school and I trusted them to dry clean some of my most beloved wardrobe items (Prom dresses, etc.) Most recently, they hemmed some dressier skirts and professional skirts for me. The tailoring was impeccable, and the pricing is reasonable. Highly recommend! read more

Gus & Tom have been doing our family alterations since their dad had their original stores, Parkway Cleaners on Diversey. They're always smiling and happy to see their clients as they walk them through the fitting process. A while back, my son needed alterations for his new suit, in preparation for an interview. Being a bodybuilder, his physique presented unique challenges. The finished product was quite impressive, and he looked like a million $$$ (He got the job and has since been promoted) They've done my daughter's communion dress, a dress for a wedding, and several of my slacks. Wouldn't dream of trusting anyone else with alterations or repairs for important garments. Back in October, they worked on my tuxedo...they worked miracles for my heft. Best tailors in the Midwest. Period. read more

Ultimate Dry Cleaning - Suit alterations - Sewing & Alterations Near Me - Chicago, Illinois

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After three of my shirts got ripped in the sleeve after dry cleaning, I decided to go somewhere else and never to return.

excellent service. great quality/service balance. We have been customer for nine years and continue to be despite we moved to downtown

We first found this place because my wife bought some items from Maria Pinto and they recommended them. However, once we did, Tom and Gus became our "go-to" guys for alterations of all sorts. I lost quite a bit of weight and needed substantial alterations to many suits and coats. By the time they were done, I had a whole new wardrobe that looked fantastic. And besides that, their entire team is very nice and wonderful to deal with. Top notch all the way! Worth going a bit out of the way for these guys! read more

I've used Ultimate for over 10 years and have always had consistent excellent service and cleaning. All the employees know me and when they see my car pulling up in front have my dry cleaning ready by the time I get inside. Laundry service is also excellent and consistent. If anybody has had a bad experience, it's likely because they've tried to take advantage of the caring owners and staff. read more

Have been coming here for years and thought they were great but they recently destroyed my $800 tuxedo (which I only got to wear like 5 times). It came back with severely heat-damaged silk lapels after I had them clean it. Not acceptable and nothing that can really be done about it. read more

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10/10 recommend this place! I had multiple items spanning from silk shirt, reformation dresses, and blankets that I had done. The team was effective and friendly. read more

I was very pleased with the way my bridesmaid dress turned out from them. When I originally brought my dress in and the gentleman pinned the spots to take it in, I asked if he thought it was taken in enough or if it needed more. He explained that you don't want the dress to be too tight, otherwise you can't move around in it easily. I was a little hesitant and worried that the dress would still be too loose, but it ended up fitting absolutely perfectly! I had also asked about sewing in cups so that I didn't have to wear a bra, so he gave me a pair to place in the dress to see what they looked like. I put them in and asked their opinions - they all said it didn't make much of a difference and that the cost to have them put in wouldn't be worth it. I SO appreciated that feedback! I really love when places do not push you to do more services than necessary. While they weren't the warmest and friendliest people behind the counter, they still did really great work. Only 4 stars because to have them take in the dress and shorten it, it was $80. I haven't had enough dresses altered to know if that's typical for alterations, but it still seems SO steep to me. read more

Wonderful alterations. And Tim repaired a leather jacket that I thought had been completely ruined!! Fabulous and highly recommended.

Horrible customer service. Owner was rude. Not friendly. I would never go back. The man was rude. Horrible read more

They are well organized and do a good job and used to be one of the most reasonably priced cleaners. But, currently are one the most expensive. read more

I recently brought a bridesmaid dress here to be shortened and wasn't pleased! When you're a bridesmaid, you do what you're told. So when the dress store recommended this place for alterations, this is where I came. They were polite at first, but they measured me hastily and told me it would cost $50 in cash for the simple alterations. At this point, I was already committed, so I agreed and left the dress. The only upside of the experience is that they text you when your alterations are ready. Very convenient, especially for millennials who avoid phone calls as much as possible. When I came back to pick up the dress, they had barely shortened it, so the front was still touching the floor. When I expressed slight concern, I was told "It's fine. This is how it's supposed to be. That'll be $55." I refused to pay any more than $50 (just on principle.) They accepted, and I left. Luckily, I found some taller shoes and needless to say, I won't be returning. read more

We came here initially to have pants tailored and then ended up doing our dry cleaning as well out of convenience. I honestly don't see what all the praise is about. They're cash only which I think is ridiculous. And no one ever smiles here. It's weird. Their unfriendliness actually made me start taking my dry cleaning elsewhere. It was awkward dropping off clothes; they all (if they look up) just give you a blank stare and whoever interacts with you is so dry you just can't wait to get out. The last time I was there my car broke down and I asked if they had jumper cables - they didn't (fine, they don't drive) but maybe try and help? No offer for anything and then I waited 1.5 hours for a tow truck to come and jump my car. read more

Literally the only place by me that has good dry cleaning. It saddens me the reviews on YELP because i simply love this place. The employee, think his name is george, was a great help sometime last year with a complication on my suit. Simply love it, i take my husbands suites here, my kids comforters, my suits and simply anything I need done, they'll do it. read more

I'm super upset that I have to write this review after reading all of these amazing reviews. I really wanted to make this place my 'go-to' dry cleaners. This past week was my first time here. I dropped off my fiance's suit to get cleaned and a bridesmaid dress to get pressed. Receipt said it would be ready at Thursday at 5. We had to leave Friday morning for the wedding (i.e. with the bridesmaid dress), so we thought it'd just be easiest to swing by there on our way out of town. I walk in Friday morning, and they can't find my bridesmaid dress. Anywhere. They said they send out clothes to be pressed and do not do it in-house. Keep in mind that they had between Thursday at 5 PM - Friday 10 AM to inform me that they can't find the dress. After 30 minutes of them looking around the store, them calling their driver, and calling the company that actually presses it, they still can't find it. Introducing me freaking out in a dry cleaner. We are now running late -- I'd be damned to be late to the rehearsal because of their mistake. I then looked up and saw my garmet bag that I dropped off my dress in. I said "that is my garmet bag right there -- is there any chance it could be in there?" Fancy that, it was in there the whole time. They never sent it out to be pressed. He said "give me 10 minutes, I can steam it." Obviously this would look nowhere near as good as it would pressed, but I suppose it was better than nothing. It was then what shocked me the most. He rang me up for the suit, and had the audacity to charge me the full pressing price. I completely understand that it was literally like $5.00, but really?! I called him out on it, and he said "ugh ok, $10 for everything." Stay away. There are plenty of wonderful dry cleaners in this city. read more

No. no. no. I should be able to rate them with negative stars. Why? They managed to ruin my Yelp event before I was even able to attend. That's right, I took some clothes here for the White Hot Nights event in Naperville and wow... what a terrible job. I want to say they didn't do anything at all, but I can't...because the clothes are actually more wrinkled then when I took them in (so, nothing would have been an improvement over what ever took place). It seems I basically paid them $7.50 to ball them up and place them on one of their hangers. Sweet. Now I don't even have enough time to go somewhere else and have them do a proper job. So, what has two thumbs and will look like he slept in his clothes the night before? THIS GUY! Don't worry, Ultimate Dry Cleaners, I saved two other fingers just for you. F*ck this place. read more

Probably one of my most embarrassing moments has taken place here. While getting a bridesmaids dress fitted, I fainted :( The employees were so nice to me! One of them ran over to Starbucks and grabbed me a bottled water and they had me sit down and relax before leaving. Not only did they end up doing a great job on the dress, but they are clearly just great people and I really appreciated their help during that super awkward moment!! read more

I think this place is on the expensive side, but for alterations they are as good as it gets. If you need something tailored, Ultimate Dry Cleaning can do it. I also love the email or text messages letting you know your dry cleaning is ready. Its nice to have a reminder so you don't leave your stuff there for weeks. read more

Been going here for over 20 years - completely and consistently satisfied. Love the family atmosphere - very professional and hard working group of lovely people. They do alterations as well. read more

There always able to do good service quickly. I've always found them to be pretty effective. However, I did received a suit that smelt dirty after I picked it up. Also, there hours aren't super convenient anymore. Pre covid, I thought that they had somedays open until 8pm (could be wrong). But this place's hours have made me need to find another dryer cleaners that's more convenient. read more

Great location for dry cleaning. Accommodating and quick turnaround time upon request. I also had some pants tailored and they did a really good job. Prices are fair. I would recommend and have recommended this location to colleagues and friends. read more

Very pleased with the friendly team. They run a smooth sailing ship here and clothes come back great every time.

Brilliant cleaning job and time convenience. Why I didn't give them 5 stars...cash/check only. Bummer. read more

I cannot recommend this place enough. They are super nice and helpful. A great family run business, they do repairs onsite and have little ladies that sew, reminds me of my Grandma. The main 2 men that man the counters are fantastic, they know so many of their customers by name and always chat with you and ask how your week has gone. They do speak fluent Greek in addition to English if that is helpful. SO sad we moved out of the city for us to continue to use them. Cash and Check only read more

went here to get a bridesmaid dress tailored. first off, it only takes two weeks - great on timing! Also, the owner that helped me was very friendly and easy to work with. pinned my dress, gave me a price and i was done. aside from the alterations which were exactly how they should be, i was very impressed with pricing. this was the best price I received from anyone - would definitley go back read more

I used this shop mainly for my business shirts. Shirts came out beautifully every time I picked up. The collars and cuffs are crisply pressed and free of stains. The machine they used for the pressing must be very gentle on buttons. Main complaints about shirts, broken cuff buttons, did not happen here. Overall I love this business. I feel good about having a reliable cleaners for my clothing needs in the neighborhood. read more

If you're looking for a great dry cleaning and/or alterations experience, Ultimate Cleaners is the best! They have brought clothing items of mine back to life, and I fully trust them to alter any piece of clothing I have. They are a dry cleaner that I truly trust to handle anything and everything. read more

I have lived in Logan Square, Lincoln Square, and Lincoln Park and this is the best dry cleaner I have found in any of the neighborhoods. Positives: 1)Fairly priced, relatively low in cost 2)Dry clean retains colors and doesnt fade like i have experienced with other dc's 3)Offer Laundry for $1/lb. This is actually very affordable at about $30/month. They wash, iron, and fold all laundry. 4)Friendly. I came about 20 min late past when they closed and the guy let me in. Plus he let me have a free laundry bag. 5)They have changing rooms for alterations. No standing awkwardly behind a make shift changing room/curtain. 6)They have the digital system so you dont need to save your ticket. Negatives: 1)Dont accept credit cards. 2)Sometimes hard to find parking. read more

I used to live a five minute walk away from here, I have moved further away since, yet this is still my dry cleaners. Friendly, quick service, always willing to help. I don't always have a ton of items that need cleaning, but this place is a little out of my way and I'm still coming here, They even do alterations! read more

Well, everyone there is very nice and they were on time with the alterations that I needed for a bridesmaid gown. However. They didn't make the alterations we discussed. I needed the dress let out. They were going to take fabric from the bottom of the dress to let the dress out. They didn't. They let it out with the spare fabric in the seams but this wasn't enough and the dress was still too small. For some reason they still too fabric from the bottom of the dress, even though they didn't use it, and they took far more than we discussed. So this dress was not only too small but also too short and I looked ridiculous the entire night. In my mind I thought 'well I can't possibly look that bad' until I saw the photos this morning. I would not recommend them for anything special occasion related, no matter what the 5 star reviews say. It isn't worth the risk. read more

Love this place for tailoring and dry cleaning! They've even helped me with some random little requests (adding a belt hole) and didn't charge me! Will def continue to come here. read more

Best dry cleaners ever. They always had our stuff impeccably clean and done on time, and the staff is always professional and courteous. When I came here for the first time I got like 5 dresses dry cleaned and the bill was surprisingly very reasonable! I used to live across the street and now that I live elsewhere, I realize how lucky I was to live across Ultimate Dry Cleaning... read more

It's been 6 years since I've lived within walking distance of Ultimate, and I still go there for my dry cleaning and alternation needs. The price for both dry cleaning and alterations are priced fairly compared to other dry cleaners. Like any other dry cleaners, be sure to point out any stains at drop off. I've never been disappointed with their service or anything I've had altered. I'm short, so I have a lot of dresses, sleeves, pants and skirts shortened. They don't take credit cards, so be prepared to pay with cash or check (seriously, who still carries a checkbook around?!). read more

I have been going to this place for 7 years and have experienced nothing but outstanding service. They are so wonderful and friendly. The dry cleaning has been ready when promised and no problems. They have also done all my alterations perfectly. Recently we attended a black-tie event and they were able to alter my tux (turn it from pleated pants to flat front). We are thrilled with the outcome and would recommend The Ultimate Dry Cleaning to everyone. read more

My girlfriend needed a dress altered at the very last minute. This was one of the only places open until 7 on a Saturday(Yelp's "open now" feature helped here). We called at 6:15 and they said, "sure, if you can make it". We hustled over there and the guy was awesome. Fixed her dress *and* took the time to make suggestions for additional alterations that made it look even better. On top of that, he only charged 10 bucks when he could have made up some express fee and we would have gladly paid 3 times as much. Classy, good work, good prices, nice people. A+ read more