Paul and Sue are incredible husband and wife team . they have done our dry cleaning for our family of 5 for 16 years they are the best !!! read more

I stopped in this dry cleaner to have a shirt dry-cleaned and a jacket seam sewn back together. Dropping off on a Monday, I was told it would be ready Friday. Wasn't able to stop in until the following Wednesday - 9 days later. The jacket was ready, but they said they hadn't gotten to the shirt yet. They asked to hold onto it until that Friday. Get home and notice the mending on the jacket is only partially complete - there's still 3-4 inches of a very long separation that isn't mended. I bring it back, get the shirt (which was now fine) and they ask to the following Friday for that. So, all told, a simple repair and a shirt dry cleaning took 19 days to fully complete. They weren't apologetic about any of it, and the prices were quite a bit higher than my normal dry cleaner. (Lucky Dry Cleaners on School, go there instead.) I was hoping this would work out, but goodness! read more

I've been going to them for over a decade and my cleaning is always done on time and alterations are always perfect. The most fantastic couple, knew my name from my first visit. Prices are reasonable. Love this place. read more

Perfection cleaning and outstanding alterations. I love this place and I'd take anything to them with complete confidence!

DO NOT GO! I trusted them with tailoring a dress for a wedding and they essentially RUINED the dress. Didn't take in the parts needed, but decided to take in other sections of the dress. Thank god I decided to double check the dress the night before and had them Redo all the tailoring which still came out messed up. The stitching was so poorly done it started coming apart at the event! For the same party, they messed up my boyfriends pants- so its not just female clothing they can't tailor. I live a block away and wil never go there again. Just awful! read more

This is my go-to dry cleaners in the neighborhood fill of alternatives. I go out of my way to take my clothes here when I can walk to the cleaners on Roscoe St. The owners are a sweet couple. The husband looks like how I imagine my best friend from college will look like in 25 years or so. He is always ready to greet customers and knows my name. The prices are very reasonable. The clothes are always ready when promised. Hubby was happy with the repair they did on his torn coat sleeve. One of my favorite coats had many tears in the lining and they did say they can repair it when other places said they could not. However, the cost per tear was too much since it was pretty damaged, so I ended up not doing it. read more

This guy does a great job with alterations. I've had hips taken in on a skirt, jacket sleeves shortened, numerous pants hemmed, shoulder straps shortened, waist taken in on skirts and pants, lining patched inside leather jackets...as you can see, I'm picky about how my clothes fit and this guy (why don't I know his name? I will ask him next time) does a great job. And the prices are very very reasonable. Its a short drive for me though since I've moved out of the neighborhood 8 years ago, and I've tried dry cleaners in my new neighborhood since then but this guy is definitely worth driving to for alterations. Plus, he's always so friendly and nice and keeps the place really clean. read more

I know this is corny, but Smile Cleaners has made me smile on my first three transactions here. I moved into an apartment a block away, and although Lotus cleaners is closer, I wanted to give this smaller shop a chance. I've had work done on two wool coats and some basic dry cleaning. The first was a heavy pea coat; he reinforced the buttons and shortened the sleeves. The second was a longer dress coat that he shortened (for a more modern look) and took-in the body for a more athletic fit. Both jobs were done impeccably and he gave me a discount for getting them dry cleaned as well. I second one of the previous reviewers, that the owner is incredibly friendly and always remembers you. Every time I've walked in here, he says hello and immediately goes to get my items, without me having to pull-out my ticket or give my name. He is also very open to hearing what you want done to your clothing. Overall, great service and quality, and reasonable prices. I will hold off from a 5 star review until I've been going here longer and had other types of services done. read more

Worst cleaners ever. She ruined my shirt. It had a felt/ velvety finish. When I brought the problem to her attention she dismissed it and told me that was the condition it was in when I dropped it off. She's terrible. Stay away read more

We love smile cleaners. They do a great job and are so nice. The owner remembers me every time I walk in, even though it's often months between visits. He always asks me to "say hi to your husband for me." It's really sweet :). Since we moved, I go out of the way to come here. I've also had several alterations done here and they always do a flawless job--even on trickier jobs like taking in dresses, etc. read more

I decided to give this dry cleaner a try because my former dry cleaner (just down the street from this one) was getting more and more expensive. Yelp reviews said that Smile Cleaners was affordable -- but the reviews that say this are several years old. I have found Smile to be quite expensive. As is usual these days, no prices are posted, so it was a shock to hear the price (averaging more than $6 per item for two summer blouses, one summer skirt, and a summer sleeveless dress) when I went to pick up my garments. I was kicking myself as I could have machine- or hand-washed all of the items. I gave these guys two tries, but high prices each visit. I decided to search for a better location option, and I found CD One Price Cleaners. They have a savings comparison tool which calculates that for 4 garments (at one of their locations in Chicago) I would have paid approximately half of what I paid at Smile. So, I'll be checking them out. They have two north side Chicago locations. read more

My new apartment doesn't have a washer/dryer (which is devastating) so I take my laundry to this place because it's sooo convenient. I drop off my laundry bag and pick it up after work or the next morning with everything clean and neatly folded. It's usually about $10 - so cheap!! If I go to the laundromat I ended up spending almost $8 in quarters not to mention half a day. The couple that owns it are extremely friendly and always remember my name. Bottom line: take your laundry to smile! read more

I have been going here for close to 20 years and they are simply the best! I now go out of my way to return here. Their work is excellent and they could not be nicer. A great, long standing neighborhood business! read more

They got a weeks-old coffee stain out of my bright white wedding dress, their prices are extremely reasonable, and the gentleman who owns it could not be more kind and professional. He remembered my name the second time I dropped clothes off. If you want to smile, go to Smile Cleaners! read more

I went to Smile Cleaners because of the good reviews here on Yelp. Indeed, the pros are: 1. the owners were very friendly, 2. They did a good job tailoring my pants. However, they put close to nothing amount of starch on shirts even though it was specified and a note was made on the slip (this happened both times we tried this cleaner). Also, I once had some curtains that need to be shortened and brought them in since they did such a good job tailoring my pants. When I asked how much it would be before leaving, the guy refused to give me a number saying that his wife would set the price. I should have known better at that point. They ended up charging me $20 for EACH panel I brought in -- even the thin Ikea sheer curtains that are $10 a pair (and should be super easy to handle) cost me $20*2=$40. (Don't ask me how much I paid in total - I feel like a lamb being slaughtered and I should have known better.) I would not be this bitter if the quality of the work was good - the quality was terrible. The bottom is not even and goes up and down noticeably on the rods. Two stars for customers to be aware. read more

Best dry cleaners in town! Notice I said DRY cleaners and not tailor. I have had nothing but great experiences with the dry cleaning. The price is pretty cheap for Chicago and if he breaks any of my buttons he always repairs them the next time at no cost. Great job cleaning sweaters, pants and shirts. This is a family owned place and they work really hard, early hours and most of the weekend. I recently moved to River North and will still drive out of my way up there to get my clothes cleaned. read more

The always friendly owner does a great job with alterations. I've had many, many pairs of pants & skirts hemmed and he'll even do jeans with the self-hem (for only a slight upcharge). My husband has had pants hemmed and jackets altered with the same success. The loading space out front makes pick-up & drop off really easy. read more

I had a bridesmaid dress that needed major alterations... The first quote I got for alterations was $170! I cried right there in the cleaners. I went across the street to Smile and thy were able to quickly and nicely fix the dress for &70 ! Highly recommend them for alterations. read more

I've never had a problem with alterations- such as bridesmaid's dresses nor dry cleaning at Smile Cleaners. Mr. & Mrs. Park are very friendly owners who care about really greeting you and making you happy with your clothes. (They also know how to tailor well). I've lived away from this location for almost two years, but do not hesitate to go to them since again, I've never had a problem. I would recommend them to anyone because they are reliable, wise, and kind! read more

Reliable and the best price in an area teeming with dry cleaners.

Ive been going to Smile for years and they have altered dozens of jackets, skirts and dresses for me -- including some St John pieces which I trusted them with and they did a terrific job. I love Smile! read more

I've been going here since I moved to the area in 2007, and I think they're the best cleaners around. I think I had one experience where something I owned did not come back in ok condition, but that's one experience out of many. I've had suits tailored, shirts cleaned and pressed, our comforter laundered, and my wife has had dresses dry cleaned there, and 99% of our experiences have been exemplary. read more

i guess you could say that i dont know too much about dry cleaning (im a poor college student so i try to avoid buying nice clothes that need to be cleaned by someone else altogether), but none the less i needed to get a pair of work pants hemmed today. to make a rather long story short, i went in at 9am asked to have my pants hemmed in an hour and it was no problemo. when i got there an hour later it only cost me 12 bucks and the hem was nice and clean. i shall be back to this man! read more

Smile Cleaners shrunk four of my shirts. When I went back and explained what happened, they refused to acknowledge that the shirts had indeed been shrunk. I tried them on and showed the owners that they no longer fit and their only response was a blank stare. I then offered to re-purchase one of the same shirts, (same size, etc.) and bring it in and show them the difference. After doing so, the owner still refused to admit that it shrunk and then told me that my clothes were cheap. I showed him the price tag on my re-purchased shirt, ($46.00) and he still said that it was cheap. Wow. At this point, he became hostile, raised his voice and used profanity, (in front of two other customers no less). I then explained to him that it wasn't about the money and that I just wanted to prove my point. I told him that he had lost a customer and I left. Don't go here unless you have clothes that need shrinking or you enjoy being sworn at by someone with anger issues. read more