I recently moved to Chicago and Lake Cleaners is right by my house so I thought, great! However, unless you carry cash and don't need your dry cleaning in a hurry, stay away! They take cards but only if it's over $20. My bill this trip was $16. My last bill was $170. I think the credit card policy is right down ludicrous. It also takes at least 5 days to get your stuff back. Maybe this is normal in Chicago but not where I moved from! Lake Cleaners you've lost a loyal weekly customer. Too bad. read more

I stopped by to have alterations (hemming) on a few different types of pants--dress pants, jeans and hiking pants. The turnaround time was about 3 business days. When I picked them up, they did the hemming with excellent quality and clean finishing. You can either change into whatever you need altered there (there's a dressing area) or measure at home and give the measurements to them. Their service is warm and friendly as well. Note that for hemming service it was cash only and a little on the pricey side. However, I'll be going there again because the quality is worth it! read more

I came in with two pairs of jeans that needed a leg adjustment. The fitting took only a few minutes, and they were able to turn my tailoring around in just 4 hours. I had my jeans back the same day! Friendly, fast, and the pants fit great. read more

Service: Excellent She has our name memorized...don't even need to show our ticket. AND - she is so friendly to us and to our toddler - which is probably a good thing if you work in Roscoe Village (aka Breeder Village). Turn around time: Depends If you ask for it quickly, you'll get it quickly. Just don't say "whenever is fine" because whenever will be a while. Product: Good results! Quality cleaning & pressing Price: Pricey!!!! I don't know why it's more expensive than other places (so 4 stars instead of 5)... I just keep going because it's very convenient for us. Alterations: (CASH ONLY) Very good & receptive to extra requests Bridesmaid dress: silk chiffon, hemmed it to a great length and brought up a halter neckline. When I went to pick it up I noticed this one rogue ruffle that wouldn't lie flat - she came up with a creative solution and did it that day no extra charge. Jeans: Shortened with original hem (always appreciated). read more

I was referred by a friend to this place for alterations. they did a GREAT job. My pants were ready when they said they'd be ready. I tried them on at the shop and I was 100% satisfied. I would highly recommend this place for alterations. I couldn't find the hours posted online anywhere. They are Mon to Fri 7am to 7am, Saturday 8am to 5pm and Sunday Closed. read more

Everytime I go in they make up new rules. First time it was $12 minimum for credit card. I spent $10. Whatever I'll pay cash. The next time I spent $15 and the greedy old lady tried to tell me it was $18 minimum for credit card. Sure it's no big deal to pay cash but that's a shady practice by these greedy owners. PS - they don't do a great job either read more

This was my first dry cleaning service to use in Chicago. I have been here for about a year and have been holding on to all of my dry clean only items due to my fear of taking them somewhere and them getting ruined... After reading various dry cleaning horror stories on yelp I stumbled across this review and knew I had a winner. I dropped off 1 silk dress, 2 silk tops, 2 sweaters, 2 white button downs, 2 cotton shirts, and three cotton/wool scarves on Wednesday and was able to pick-up on Friday. The total cost was $66, which is just right for the amount of items and the types of materials I had. Top notch customer service--Kim is the cutest. What dry cleaning dreams are made of. read more

I must say I never thought I would review a cleaners but the owners here deserve it. My clothes came back looking exceptional. I also had several pants hemmed and she did them perfectly. I had a sweater with a leather buckle that 3 other cleaners would not take b/c of the leather. The owner took a quick look at it and said, "no problem" and it wasn't. The sweater came back like new. They are a lil pricey. However, I think it's worth it. read more

After a month, I finally found the peace within myself to write this review. I searched for a "good" wedding dress cleaner for my VERY expensive gown here on yelp. I read good reviews and decided to take my dress. I was told that it would cost $150 to clean which is the average price. I took it in and the lady said it would take about a week to two weeks to clean. I also gave her some pants to hem and shirts to dry clean.I agreed and went about my life. Two weeks later she calls saying my dress was ready...so I go pick it up. I drive off to the other side of town (about 45 mins down the road) and I get a phone call saying she gave me the wrong dress! I understood and took the dress back... she said my dress was not ready. I said "ok" and asked when it would be ready since it had been two weeks. She said one more week. I said that was fine. A week later she calls and says my dress is ready for pickup. I go in and she says my dress isn't ready, but only my pants and shirt needing dry cleaning. So 3 weeks for hemming of one pair of pants and cleaning one shirt. She advises me that the train of the dress won't be as clean (again three weeks later, rather than when she first inspected it). At this point I was pretty frustrated, but kept my cool because after all, she had my wedding dress. She said that the dress would be ready the following week (total of one month). The day finally came when my dress was ready... she called and I requested a complimentary box to put it in. After all of that trouble I felt that was the least they could do. She said "ok it will be ready". When I went to go pick it up, I had to wait half hour while she measured a guy's shirt. Then, when she gave me the box, I asked her to make sure it was my dress and we opened the box together to confirm. It was for sure mine... when it was time to pay the remaining balance she had told me I had to pay 60 dollars additional to the original balance because of the box price. I lost my cool and told her I spent time and money on gas trying to get MY dress that was promised two weeks prior. Also, that she agreed to box the dress for free over the phone. She gave me a $10 discount and I told her I would make sure to write this review and tell my friends to take their dresses anywhere, but THERE. read more

Denim lounge suggested I use these folks to tailor my jeans. Worked out great have had three pairs done. Cash only here.

$20 minimum for credit cards, no problem understandable. $15.00 for one shirt and one sport coat?...outrageous. Wouldn't provide a receipt either that showed the price for the shirt and price for the sport coat, just "$15.00". Two stars only because it's conveniently close to where i live. Finished product wasn't bad but nothing better than any other dry cleaner. read more

NO SERVICE. i come in AS SOON as they open at 7AM for same day service and guy goes "not today, today is a holiday, too much work" and denies me service. shame this place has good reviews. read more

Great customer service. It is very expensive but love going here.I come from Evanston to this dry cleaners. They are really good with nice clothing. They just fixed my Georgio Armani suit that a waiter spilled wine all over. They really are the best. read more

They do fine work - even hemmed a pair of jeans with the original hem perfectly. They are also very quick and helpful. They are very inflexible with payment options, however, so do yourself a favor and bring some cash or else you'll be argued with. I will return and would recommend them. read more

Great service and greater staff. The kind of "mom & pop" store that one could truly appreciate having in the community. I highly recommend to everyone!!!!! read more

This place has really slow turn-around time. It took a week for 5 pairs of pants, 4 sweaters, a dress, and a purse. When I came back a week later, she said she needed another week for a sweater and the purse. The total came out to roughly $76 - and I've never done dry cleaning before, so I'm totally oblivious, but my boyfriend said that was kinda over-priced. To top it off, he noticed a pair of pants still had a spot on them today. We will not be going back here. read more

Judging from past reviews, one can see that I have had problems with many dry cleaners in the city. Luckily, I found one that is above and beyond what I was looking for in a cleaner! Lake Cleaners has exceptional service, quick turnaround and decent prices. Now that I have found a cleaner I can trust, I wouldn't go anywhere else. They cleaned and preserved my wedding dress for only $150! read more

Love this place. Really good dry cleaners. Super nice people. I have used them for over 10 years.

I've been in the city for over 5 years now and have had a heck of time finding a cleaners that CARES about my articles of clothing... especially expense pieces.. KIM @ LAKE CLEANERS has taken a personal approach to my needs. No more broken buttons and the proverbial pet peeve "oh, sorry, come back tomorrow?" excuses.. Simply put, when she asks when you need this done, it gets done, period.. THANK YOU KIM!! read more

Love Lake Cleaners! Never had any issues, things are ready when they say they will be and they even let me bring my dog in when I'm by myself. Great little neighborhood cleaners. read more

Kim is amazing. Had my tie cleaned which I thought was permanently stained. Amazing service and turnaround time. Can't stress enough how essential and amazing Lake is to my life for the area I live in and the industry I work in. read more

I first came to Lake Cleaners because i needed to tailor all of my scrubs that i got from work. They were so large i may as well have brought her the material to make me scrubs from scratch! She did such a great job that I started bringing all of my clothes there. I had a maxi dress that other places have said they couldn't hem due to the material, Lake Cleaners didn't even bat an eye and a few days later I was wearing a dress I hadn't worn in years and loving it thanks to them. I had them hem my jeans and they did so with the original hem, now I wear them all the time and they are perfect! Every dress I bring to her turns into my new favorite dress because she makes it fit so well. Flawless every time. You are paying for expertise and they are well worth it! I do get hung up on their cash only policy since I never carry cash with me but they are so good at their craft I don't mind swinging by the ATM for them. I cannot stress enough how much Lake Cleaners has transformed my wardrobe into clothes that I am actually excited to wear. They were my best kept secret but I'm now shouting their praises from the rooftops! read more