This gentleman who works for Hardy's almost crashed into my car with my 3 year old daughter this…read moremorning around 8:44 am . I was driving north and he decides to turn right into my lane . He narrowly missed hitting my car at the train tracks on orangethorpe and Richfield . Best part was his customer service he was stopping again in the lane and yelling . My daughter was crying . He should not be allowed to drive a company vehicle let alone work there .

Great window company with awesome service and great people. Always great an awesome experience here.read more

Great service at every point of the job! Hector answered all our questions and exceeded our…read moreexpectations on the process. He is hilarious and so glad we met him. The crew on install day were very kind and took good care of the house during the job. They cleaned up well and the work around each window looked beautiful. They made our house feel like a home. We will recommend Legendary to everyone we know!

I wanted to provide an update to my original review. After sharing my experience on social media,…read morethe owner reached out to me personally, and I truly appreciate the time and attention he has given to resolving our long-standing issue. Since then, communication has been excellent, and the company has replaced our staircase window once again. We are grateful for their responsiveness and willingness to continue working toward a solution. At this point, we are hopeful that the problem has finally been resolved. Because the leak only occurs during heavy rain, we'll need to wait for the next storm to know for sure. If the window performs as it should, I will be more than happy to update my review again to reflect a successful resolution. Thank you to the owner and the team for listening to our concerns and for making the effort to restore our confidence. We are optimistic that this will finally put this six-year issue behind us.

We had a custom glass top made for our new dining set, and the entire experience was fantastic from…read morestart to finish. The craftsmanship is beautiful -- the glass fits perfectly and truly completes the table. Julio and Debbie were absolutely amazing to work with. They were professional, knowledgeable, and so kind throughout the process. It's rare to find a company that combines quality work with such genuine, friendly service. This business is truly a gem, and I'm so glad we found them. Highly recommend for any custom glass needs!

My son accidentally hit a golf ball through our glass window. I called several glass companies but…read moreJulio was able to help immediately, and his communication was great, he set up a time to replace the glass the next day. Installation took about an hour, the entire process went so smoothly and clean. I appreciate Julio and Anaheim Glass. Will be calling them again without hesitation.

We recently needed service on sliding doors and windows that American Vision Windows installed in…read moremy parents' Mission Viejo home back in 2010. I called Supervisor Valentin, and he was extremely accommodating in scheduling the appointment for my elderly parents.He fully stood behind the warranty, which gave us peace of mind. Henry and Hector handled the work professionally and efficiently. They took time to prepare area carefully and clean up any dust. Thank you to the entire team for the excellent customer service and for standing by your product!

I recently purchased a home and began researching companies to replace the original windows. After…read moreasking for recommendations in my local Facebook community group, several people suggested American Vision Windows, and the feedback seemed generally positive. Based on those recommendations, I decided to contact the company for a quote. I received a call the same day from Craig, and unfortunately, the experience was very disappointing. I found his tone to be rude, brash, and unwelcoming, especially toward a first-time customer who has no knowledge of the window replacement process and was simply looking for guidance. This is exactly where good customer service should make a difference. After speaking with him and comparing other companies and quotes, I quickly decided to end the call and take my business elsewhere. Because of this interaction, I will be spending my $5,000+ with a company that values professionalism and treats potential customers with courtesy and respect.

You'll be hard pressed to find a better company to work with. Their professionalism, quality of…read morework, and customer service are top shelf. They take great pride in a job perfectly done, and they treat your home as if it's their own.

The finished product was wonderful. I receive many compliments of the two doors and screen I…read morepurchased.

Great professional service. They were punctual to start the…read morefront door replacement. They explained the process before starting and we're considerate when the front door entry was limited access while they had the stucco dry. They also verified the small detail changes in the door handle and had me try the door several times before they left. I was impressed by the end result. Huge difference in a proper working door compared to before. Great attention to detail to explain the issue with the last door. I recommend their service for Great quality work.

If I could give them negative stars, I would because that is what they have earned. Started…read moreworking with salesman early April (omitting names so the review isn't taken down). When we told him we were not certain about the style of doors for some of the items he urged us to sign the contract to take advantage of the discount and assured us we would be able to update via a change order. Nothing would be ordered until the choices were made and the change order was executed. We have done many remodeling projects over the years and change orders are standard so we had no reason to doubt his assurances. Since then he has overpromised and failed to deliver. Every time we texted or emailed to ask about the change order status he reiterated that it was with the office, everyone was aware, nothing would be ordered and the change order would be sent - tonight, tomorrow, next day...you get the picture. After weeks of waiting for the change order so we could move on the project, we tried to escalate a number of times because based on the reviews we expected better customer service. However, we were told we needed to resolve all the miscommunications and failed follow through with the salesman that had failed to follow through. Imagine our surprise when we got a text that some of the doors were ready for installation. The salesman was shocked as he had told us nothing would be ordered until the change order was signed. In an effort to salvage the project and because we wanted to believe the salesman, we allowed for partial installation. The installation was riddled with additional issues. Wrong hardware, wrong trim, no wood molding around the door. The salesman was apologetic and did not understand why there was a disconnect. After another few weeks of messages, emails and requests to escalate, we finally got confirmation that the salesperson and the director of revenue would come to our home at 2pm on 6/22. They arrived late 30 minutes late (even though my husband had made it clear he was meeting them during his lunch hour) and the director of revenue was defensive and put all blame on the misrepresentations made by their salesman on us. During the meeting the salesman told him that the remaining doors had not been ordered. After that meeting the company STILL had the salesman follow up to ask how we wanted to proceed. He was embarrassed at that point because he was telling us the company would be able to address our concerns and they hung him out to dry. Even though it wasn't our fault, in an effort to put this nightmare behind us and NEVER deal with them again, after a few exchanges with the director of revenue, we agreed to a resolution provided they completed the project by today. No response for over a week until this afternoon when they basically said 'thanks for agreeing to letting us do what we haven't done but keep bending over backwards so we can do it in our terms'. @owner of the company you should step in sooner and not wait for the online reviews to try justifying the experience. For all those that posted 1 star reviews in the last year we should talk about options. Based on your experiences I can tell is not the individual players. It's the company.

We needed one custom window made for a kitchen remodel, and California Replacement Windows was one…read moreof the only companies that would let us buy just one window. All other windows in the house had been replaced previously, and most companies had a minimum order quantity that didn't make sense for our project, or had long lead times that would have been problematic for the timeline of our project. The sales rep Tim was on time to his appointment, quickly assessed and measured the window, and got the process started. He was readily available for updates, and the window was available very quickly! The install was done well and matches the other windows in our house. We are VERY happy with Cal Replacement windows and will definitely use them again in the future for any other windows we might need.

Poor warranty service! They do not stand by the product! I…read morehad all new Milgard windows installed in my home in the 2003-2004 timeframe. The initial installation went well. Milgard offers a lifetime warranty on their windows. Speed ahead to 2026... Some of my Milgard windows began to fog and show drip marks between the panes. I called California Replacement Windows (they were an authorized Milgard dealer) to replace them per the warranty. I couldn't get anyone to answer and I called several times after that. No return calls even after voicemail. My wife also called several times....Nothing! I wrote to them using the email provided on their website and no response! I don't know if this company was sold or merged with another company, but based on this experience, I would never buy replacement windows from California Replacement Windows because they don't support their products. I am not dissatisfied with Milgard. Their product lasted 23 years before I needed service. I found Milgard's website and completed a warranty service request, and they scheduled an appointment and soon after replaced my windows completely free of charge.

I had a great experience working with XO Window Systems. From the beginning, Amir was incredibly…read morehelpful and transparent. He took the time to walk me through my options, explain the pros and cons, and help me find a solution that fit my budget. At no point did I feel pressured or like I was being upsold. The whole process was very professional, from the initial quote and measurements to the installation itself. What really stood out was how responsive Amir was. Whenever I had questions, he got back to me quickly and made sure I understood what I was getting. It felt like he genuinely wanted what was best for me and my family, not just to make a sale. I got quotes from several window companies before making a decision, and XO Window Systems was the clear winner. Not only were they competitively priced, but the level of service and attention I received made it feel like an exceptional value. Better service, better communication, and overall the best experience by far. I would definitely recommend XO Window Systems to anyone looking for new windows.

We recently had windows installed by XO Windows System and had a good experience overall. The specs…read moreon the windows were solid, pricing was straightforward. They showed up on time, worked efficiently, answered our questions, and made sure everything was cleaned up before they left. The windows look great and everything seems to be working as expected.