Poor warranty service! They do not stand by the product! I had all new Milgard windows installed in my home in the 2003-2004 timeframe. The initial installation went well. Milgard offers a lifetime warranty on their windows. Speed ahead to 2026... Some of my Milgard windows began to fog and show drip marks between the panes. I called California Replacement Windows (they were an authorized Milgard dealer) to replace them per the warranty. I couldn't get anyone to answer and I called several times after that. No return calls even after voicemail. My wife also called several times....Nothing! I wrote to them using the email provided on their website and no response! I don't know if this company was sold or merged with another company, but based on this experience, I would never buy replacement windows from California Replacement Windows because they don't support their products. I am not dissatisfied with Milgard. Their product lasted 23 years before I needed service. I found Milgard's website and completed a warranty service request, and they scheduled an appointment and soon after replaced my windows completely free of charge. read more

The windows I ordered are beautiful and top of the line (Simonton energy efficient vinyl windows), but the installation was poorly done. Within five months of the installation, I noticed the trim they installed on the inside along one of the two new windows had come almost entirely undone, to the point that there were huge openings and I could see the insulation foam they used in the gaps. I even had a bee somehow get through into the room thanks to the poor installation. For the amount paid, I was frustrated to realize they hadn't done a better job. Next time I'm in need of new windows etc., I'll be sure to look elsewhere. Update: There also appears to be gaps along the top exterior side of the other window - I heard some kind of large insect (we get alot of bees and wasps around my building) buzzing and trying to escape from inside there. Luckily the interior trim remained sealed on this window at least. But once again, I find myself disappointed with the installation. read more

We needed one custom window made for a kitchen remodel, and California Replacement Windows was one of the only companies that would let us buy just one window. All other windows in the house had been replaced previously, and most companies had a minimum order quantity that didn't make sense for our project, or had long lead times that would have been problematic for the timeline of our project. The sales rep Tim was on time to his appointment, quickly assessed and measured the window, and got the process started. He was readily available for updates, and the window was available very quickly! The install was done well and matches the other windows in our house. We are VERY happy with Cal Replacement windows and will definitely use them again in the future for any other windows we might need. read more

California Replacement Windows - This window was a custom size, and Cal Replacement had it build and installed very quickly! - Windows Installation Near Me - Anaheim, California

I was skeptical about communicating with this company since they merged with another window company with sub-par reviews, and it seems my suspicions were correct. When I first reached out for a quote and provided my number, I was told a representative would reach out to me. They never did until I followed up about a month later. Then, it seemed like it was going a positive direction because they sent a technician (Scott) right away to measure my windows and provided a quote the next day. He was even helpful in explaining what makes a good window and what qualities I should be looking for. However, once I did my own research and realized the windows he quoted me would not meet my expectations at all, that's when the quality of communication dropped substantially. I requested a new quote with higher quality windows and even gave them the green light to purchase three windows from them to start, and I haven't heard anything since. I've followed up multiple times via texts and calls, and no answer. It is clear now they were just trying to sell me something subpar and not expect me to look into it deeper. Even if this wasn't the case, it should not be this difficult to receive communication, either from the main contact or anyone else in the company. It's been months now and they NEVER responded. I would like to warn others of my experience with this company and suggest to proceed VERY cautiously. They do not expect you to do your own research and sell you underperforming windows that you'll be stuck with. After my experience I would be extremely hesitant to hire them. read more

I submitted a quote request via the Yelp tool assist, and Pat the owner replied on a timely manner. I am in search of the following: We currently have 2 windows that are 68"W X 54"H and we want to replace them with smaller windows 59"W x 41"1/2 H. Do you provide installation including making the rough opening smaller? The exterior is stucco and the interior is drywall. Unfortunately they are unable to assist me with my project. I am giving them a 4 star for response time. I do wish they could have referred me to someone that could help but I totally get it. I do enjoy the tool that yelp offers it is easy and it allows you to attach photo of said project and to multiple business at once. This is the message they sent to me: We specialize in retro-fit replacement windows. This is a bit beyond our capabilities. Sorry we could not help you. So if you are in need of retro-fit, give them a chance and submit your request. read more

They recently installed three windows and two large sliding doors for us and we're so pleased with the quality of the materials and how neatly they were installed. It's double pane so it has also helped so much in reducing the noise in the rooms. Amazing difference. I don't often leave reviews but I was sitting in the room looking at the pretty sliding door and the doorframe they made around it, and felt so happy with it that I needed to come here and review. Definitely recommending them to friends & family. read more

California Replacement Windows - Windows Installation Near Me - Anaheim, California

My house is old so we are starting to slowly fix...everything. The first thing I wanted to do was change the windows. Due to my neighbor's house getting broken into YEARS AND YEARS ago my mom decided to get bars for the windows. I was hesitant to take them off, but it sure does make a difference. Refer to my pictures! Yelp- I trusted the yelp reviews a lot as well as the owner Pat so I didn't do as much research like other people do. I first went to look at the windows in person, their shop is very small but I saw exactly what I needed to and decided to sign-up for a free estimate. The employee there was very friendly & we booked for the following week (I went on a Saturday). Estimating was very quick & Pat gave us the quotes for two different brands of windows. He didn't pressure us to book a day for installation and was extremely professional and nice. Of course, we booked and on the day of installation they came on time and finished in a few hours!! My mom said the crew that day (Roger and Tony) were very nice, cleaned their material/stuff, were extra careful with doors cuz we have a cat and dogs, and were very professional. Overall, I am SO HAPPY!!! Glad I decided to go with this company. read more

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Our house had some very old 1950's era windows that were ugly and falling apart. We shopped around for new windows and received 5 bids from 5 different contractors. Cal Rep and Pat Sullivan were by far the stand out. Pat came out to the house to explain the different options and recommended doing a retrofit, which in essence cutting out the old window and installing a new window without having to remove any of the exterior of the structure. I was a bit skeptical since I had never heard of this particular process of installing windows. After debating between the retrofit and doing a nail in installation, we went ahead with the retrofit. We eventually signed and got an install date. Mark and his guys came out and had all the windows done in one day. (We 8 windows done) They were clean and very professional. All in all, the windows look great and came out better than expected. The only downside of a retrofit is that you do lose some window area compared to the old window, but as long as the window aren't particularly small, you won't notice much of a difference. Another note is that Cal Rep does not engage in high pressure sales tactics. This is common with some contractors and a couple that we had come out and bid. It's a complete turn off and usually result in inflated prices in the end. Cal Rep is professional and their prices are very competitive. read more

California Replacement Windows - Before - Windows Installation Near Me - Anaheim, California

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Pat has replaced nearly every window and sliding door in my house. What I appreciate is thorough knowledge, good customer service, and person ability. Pat has all that and even more important...honesty! What a concept, right?! I asked him to come back and see what we can do with an extremely customized window with door that covers 3 walls! He recommended that I call the vendor for painting options instead of a very costly replacement. He said he wouldn't pay to replace it, because it's gonna be $$$$ and not worth it as my existing window is still very good, just not the color I want. read more

First and foremost I want to thank Pat for his EXCELLENT CUSTOMER SERVICE! And of course to his company for their very good job of my 10 new windows. After receiving six quotes, I decided to go with Pat and his team because of the manner in which he approached the initial meet. He was polite, courteous, knowledgeable and very genuine! We talked about family all the while he did his measurements and was open to all questions. I can honestly brag about this man for a number of reasons but I am sure that he is way too modest for it all. Price was about what I expected, windows are beautiful and their work was pretty efficient. They arrived on time, they cleaned up and offered to take my blinds down and up with a smile. The crew was very respectful and seemed to enjoy their job. I honestly feel I have piece of mind with these new windows and I feel I definitely made the right choice by choosing Pat and his team. Oh, and I cannot forget their office staff who was always on the ball with my every issue and concern that I might have had. You're all the best at what you do and for those needing new windows, this is definitely the go to! Thank you once again!!! read more

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Pat came out to give me an estimate. I recently had my kitchen remodeled and the windows did not flatter the new look. I also wanted a quote on a sliding door replacement. Pat said my windows were in good shape. He recommended that I have the window casings redone with some simple carpentry work. When he looked at my slider, he again said I had a nice slider that just needed a tune up. He gave me some numbers to contact to help me out and was on his way. Pat is one of the rare people that really cares what is best for you. If I ever need any window work done I know where to go. Thanks Pat. Since then, I headed Pat's advise and had my window casings redone. See pics read more

California Replacement Windows - Before - Windows Installation Near Me - Anaheim, California

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Hired them to replace our disgusting windows in the condo. Pat came out on time and gave us a quote with two different options. We choose the Siminton Windows. I spoke with Heather in the office numerous times and she was very helpful as well. The crew showed up this morning, on time and ready to go. They were very professional. They took all the old windows with them, draped the carpets and left nothing behind. I would highly recommend them. read more

We had a great experience with California Replacement Windows. The process was seamless. A rep came out and gave us an estimate, we hired them and they came out about 4 weeks later to install. There were 3 very hard working men working very efficiently all day and replaced all our windows and a slider by the end of that day. Everyone I have spoke to before this install said that new windows makes a huge difference in your home. I wasn't sure I believed that, but now that they are in, I can also say that new windows make a huge difference. There is very little noise, the temperature is even and they are beautiful. I should also add that I found this company using Yelp, as an avid yelper, this high of a rating usually comes with some kind of "funny business" such as offering extras for a positive review and such. This company does not engage in those practices, these reviews are authentic and well deserved. read more

Pat and his team are wonderful! From visiting their show room to now seeing the work they're doing, high-quality and professional. And a bonus they work very efficiently which sometimes is hard to say for many folks in this industry. Wish I had more windows for them to replace since they do such great work. I would recommend them to everyone! read more

California Replacement Windows - Large sliding door system - Windows Installation Near Me - Anaheim, California

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Submitted a quote request through Yelp, but this business never responded to my broken window problem. I realize a small job as a broken window may not be worth it for them, but I believe they should have at the least sent me a quick response! read more

I called and spoke with a representative and even though this company doesn't offer the option to repair a window, she took the time to help me find someone! That's the type of customer that stands out!! Thank you, Kelli White Glove Property Management - Fullerton. read more

I called California Replacement Windows based off of a recommendation by a friend. Pat (the owner of the company) came to do the estimate. He was on time, professional and courteous. The wife and I selected the Milgard Tuscany Series Patio Doors. The delivery of the door came and there was an issue with the door but it was not California Replacement Windows' fault. It was the fault of the manufacturer, Milgard. It did cause a huge inconvenience for me as I had to reschedule a day for me to stay home. Pat went above and beyond to fix the issue. Pat even has one of the Milgard district managers call me with an explanation and apology. Today, the patio door was installed and it looks amazing. The installer were very professional and did a great job. Even though the job was postponed for about 2 weeks, Pat's willingness to go above and beyond makes me give my experience with California Replacement Windows 5 stars. I will definitely come back for future doors and windows!! read more

Another happy customer after my second install using this honest, trustworthy company!! I got the simonton dual pane windows in my new condo in HB that I purchased, and they got installed today :) Pat the owner is very thorough with his measurements, and the installers today were very clean and friendly! Thank you again!!! read more

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HIGHLY RECOMMEND I've wanted to replace my old 70s style double entry doors since I moved into my house seven years ago (check out all that shiny gold) I had gotten a few quotes over the years and they were outrageous. I'm finally remodeling the front yard and decided to get some quotes again. Cal Rep customer service rep was quick to respond to my quote request via Yelp and sent Michael Incavo out within a day or two. He arrived on time (with a mask ) and listened to what we wanted, answered all of our questions and even offered some of his thoughts; no high-pressure selling. The quote came in fast and was within budget. The ordering process with Michael through email was contactless and simple. It was installed today, exactly when they said it would be. The workers were on time, very friendly and did a stellar job paying great attention to detail, finished in a timely manner, and left the area clean upon leaving. I couldn't be happier with the end result. Thank you, Michael and crew read more

California Replacement Windows - Exterior before and after - Windows Installation Near Me - Anaheim, California

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Estimate was much lower than another. Salesman was very helpful. They kept in touch about my order, which came in sooner than expected. Work was done very well. Installers were professional and neat. Highly recommended. read more

We needed 3 windows replaced (retro fit). Cal Rep Windows was quick with a quote, not pushy about getting me to commit, showed up on time, did quality work and cleaned up the work areas when they were done. Very easy to work with and professional staff. I would use them again! read more

I contacted 4 companies for my window upgrade project and decided to go with California Replacement Window. Pat came over to measure my 15 windows plus a patio door and offered me the most reasonable price. He's very friendly and professional when i was dealing with him. That also factored in my decision to choose CRW. I chose Milgard windows out of the 3 brands I was offered and ultimately made the right choice. The installers came on time and did an outstanding job. They pointed out that one window latch was defective and called Pat right away. The latch was replaced by Milgard timely. When i told Pat some of the windows had smudges on them the day after the install, he sent his guys and took care of it. Thank you for allowing me to earn your business. I would also like to thank Heather for answering my emails instantly and specially the email she sent me about Milgard's rebate info. The gift card I received from Milgard was an early Xmas present!! Thanks again Pat and Heather for everything. If you have outdated single pane windows, I strongly suggest replacing them with a high quality double pane windows/patio door which helps with energy efficiency and sound proofing for your home. I highly recommend California Replacement Windows if you want quality windows and quality work. I'm a happy and satisfied customer!! read more

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Had our windows replaced at start of Covid. Great price and easy to work with. Wouldn't hesitate to work with Calrep again.

We have been dealing with doors and windows for almost year and they can't get it right. They have terrible customer service, terrible response time and turn around. The overall customer service is terrible and would never want any other homeowner to go through the same issues we've had. read more

Had them come out to give an estimate. They come back saying that the job was too big and complex and that I should get a general contractor. That's fine, you guys are limited in your abilities, no problem. I then asked if they can just sell me the windows and doors I need and I'll have my GC install it all. No response. read more

This company has been amazing since day 1! We had a broken window and asked for them to come out to give us a quote. When they came out, the guy was concerned with our safety and had his secondary guy come out that same day to do the secondary measurements. Both were ON TIME!! Actually, they were early. We got the measurements dome and he gave me the "Angie's list" discount, that I didn't even ask for. We they also offer a discount if you pay cash or check. We paid by check and our order was placed. Did I mention that they came out during a bad storm in orange county. Today is installation day and they showed up ON TIME again! They laid down painters canvas drapes over all of the flooring and carpeting, covered furniture and were and are (they are here right now) very clean! Our next home, they will be doing our windows does for sure, and I will recommend them to every friend that owns a home. Thank you for making this process so easy and stress free! read more

Great company to work with! They did a great job on my window replacement! They were clean and efficient! Took a little longer than estimated! But very pleased with this company! Would recommend! read more

The staff here is simply wonderful! They did a great job, very quick turn around and as pleasant as can be. Highly recommend!

So disappointed in the lack of customer service when we had a repair need. I have been a long time satisfied customer, and recommended them to my mom for a new custom sliding door, very expensive. We had a situation w/ a lodged window decoration which got stuck between the stationary door and the slider and the slider wouldn't close. It's winter and cold at night. I called to get a technician or install person to come assist and I was told it would be 6-8 wks before someone could come out and that I "should find a handyman with door experience or a glass/screen guy." I said it's a very expensive door and we don't know of a handyman "with door experience." She said sorry and hung up. That was it! If you're looking for a company with customer service that extends beyond your install, don't use this company. read more

If I could give 10 stars, I would. Had 30 windows and 4 sliding doors replace - BIG PROJECT. Almost all the windows had to be tempered and we have 4 huge picture windows. EXPENSIVE PROJECT. We got 4 bids, using the following companies: 1. American Vision - decent price but wow, the sales man was pushy. We liked Am Vis. Their installers are direct employees. 2. Pella - crazy high price (like 3-4x more expensive than everyone else) 3. Home Depot - nice sales person, not pushy. But did NOT like the fact that their installers were not direct employees. Too many bad reviews online. Ultimately, we felt that the quality of the install was almost more important than the actual window they were installing, so Home Depot was out. 4. Cal Rep - we decided to get a price from them as a last minute thing after finding them on Yelp. So glad we did. Unlike the other companies, Cal Rep is a smaller, family owned business. You really get a personal touch during the entire process. Pat Sullivan from Cal Rep is awesome. He's the owner of the company and he was there every single step of the project. From the initial bid to completion. With the other companies, once the sales person closes the deal and gets his commission, you can bet you'll never see or hear from them again. Unlike the other companies' sales people, he actually knows how to install windows himself. The other companies just measured and plugged everything into their little computer and spit out a price. Pat really took his time to analyze the situation and what it was going to take to install make a good install. He looked at the condition of the framework, the locations of the windows, the path of travel to get to the windows. He brought up potential issues he saw with our install so we could figure out solutions BEFORE the job. For instance, the frames for our sliding glass doors leading to an enclosed atrium would not fit through our front door, so we had to figure out a way to get them in (we ended up needing to bring them over a roof). None of the other vendors forsaw that. But since Pat did, we figured everything out and coordinated with our neighbor for access over the roof. It went off without a hitch due to the planning. You can tell her really knows his stuff and is very thoughtful in his recommendations. He is not high pressure. In fact, he gave some recommendations for windows that we didn't need to change out. You can tell he's not looking to make a quick commission and sale, he's really looking to turn you into a satisfied customer so you'll refer him to your friends and family. He sees the long term value in building relationships and treating his customers right. Pat visited the job site each day to check on the progress. Wouldn't have gotten that with the other sales people! Jeff, the foreman was great. Very meticulous. The entire crew was awesome. All were very courteous and professional, They cleaned up after themselves each day and left the job site tidy. All their installers are direct employees, and almost all of them have been with the company for over 10 years. That says a lot. It tells me they treat their employees well which also tells me their employees are happy employees. Happy employees are more likely to do a better job. Also, it tells me that their installers will have pride and be careful with their work because they are trying to maintain a reputation (unlike contracted installers ala Home Depot) Finally, Cal Rep offered use the Simonton Daylight Max window, which was a much slimmer frame that other retrofit windows. We are lucky to have a nice view at our house, so the ability to maximize the glass line was a HUGE part of the consideration. We were not completely price driven. In fact, we might have been willing to pay a little bit of a premium for the Simonton window because of the smaller frame and our desire to maximize our view. However, to our pleasant surprise, Cal Rep's price also happened to be the lowest. So how often is it that the lowest price also provides the best product and customer service?? Cal Rep is one of those few companies - they really are THAT GOOD. The new windows and doors are AMAZING.... We knew they would make a difference, but you don't realize how big of a difference it makes until you install them. WOW WOW WOW. read more

We've been using California Replacement Windows since 2010. They've replaced every single window (36) and exterior French door (5) in our home. They are prompt, courteous, utterly professional and they stand firmly behind their products. We couldn't be happier with the service they've provided over the years. read more

Jeff and his crew just left after installing all new windows, including 4 huges sliding glass doors in our condo. The whole experience has been amazing! 1) The owner, Pat does the estimates personally, and he spends a great deal of time taking careful, precise measurments. He also explains the difference between the various windows they sell, and how the entire process will work. The price was the best of the 3 estimates we got. 2) I was told that the windows would be ready in 3 weeks, and they actually were! They scheduled the installation and actually showed up on time and with everything they needed. 3) The price quoted was exactly what we paid... no last minute up-charges. 4) I am very picky, and I have to say, the windows were installed PERFECTLY! No gaps, very neat caulking, no dents or scratches on any of the window frames, and the walls and surrounding areas were not damaged in any way. 5) Finally, I read here on Yelp that they do a very good job of cleaning up before they leave. Unbelievably, it's true. They cleaned practically my whole house... the windows are sparkling, and they dusted, vacuumed and wiped down the wood floors. They even swept the garage floor better than it's ever been swept. As a matter of fact, the whole house is cleaner than when they got here! Kudos to a company that takes pride in a thorough job, done correctly at a reasonable price. Everyone from Pat (the owner), Denise and Louis (in the office), to Jeff, Jose and Libo (the installers) are knowledgeable, professional and helpful. By the way, Jeff gave us some great advice about door installation. He noticed that we are in the middle of installing a new door from the house to the garage, and he went out of his way to give us a couple of pointers that will make the job easier and better! Not many people will go out of their way like that to help! read more

hello we had a 4 windows replaced at our anaheim hills house 3 days ago. very happy with everyone involved. would recomend to familly and friends . Jimmy was came over and took measurements than a few weeks later crew came in and installed the windows. could not be any happier with the installers. very professional and fast. saving up for a few more windows and slider doors . great local company. great prices glad we chose them. 5 stars all the way ! read more

I could not be happier with the service I received from Pat and his team of installers! I had 11 windows replaced and they were on time, quick, and even cleaned up their mess. I can't stop staring at my windows, they are so beautiful!! Pat is a GREAT guy and runs a fantastic company. Mark, the project manager on the day of install, was very professional and made sure every last detail was taken care of before he left. FIVE STARS for California Replacement Windows!!!!! read more

Another clean install from CRW. Previously replaced sliders in our home, this time did our whole condo. Looks terrific, and the guys were polite and cleaned up after. Keep it up guys! read more

Pat and his team have installed several windows for us in our home and rental properties. Each time, Pat took time to review options with us to get the correct window to complete the project. Pat's crew was very professional and left our home clean with the new Windows installed. He has also installed Windows for several of our neighbors with great results! read more

We had our windows and sliding doors replaced by California Replacement Windows (Renewal by Anderson/Dial One) back in 2007. They did a fabulous job. And still today, if there is any issues, they promptly resolve any challenges. I just had Omar M., Christian V., and Joel M. out to the house to reseal a piece of molding trim and to get rid of a "squeek" in the sliding doors. They arrived on time, were very thoughtful, polite and professional. They quickly resolved the issues that I had. I am so glad that we used California Replacement Windows. They all look fabulous, work well and are serviced perfectly. I highly recommend the company to anyone looking to replace their windows and doors. read more

We moved into a house with the original Aluminum frame windows and patio doors, which drove me crazy. Pat, the owner, came to provide a quote to replace everything. He was very knowledgeable and provided great recommendations. It was such a pleasure to have an honest assessment without the pushy sales pitch. I also liked the high quality of window and patio door offerings. On the day of the installation, the crew worked fast and installed with good workmanship. The new windows and doors were great. We could see an immediate improvement in sound and temperature insulation. 7 months after completing the job, I found some minor drywall damage from the patio door installation. CA Replacement Windows graciously fulfilled my request to fix it. In summary, good quality product and excellent service. I would highly recommend them! read more

I met with Pat, the owner, this evening and was blown away by his honesty and knowledge. We was so honest that he said we didn't even need to change our windows . He also complimented our house and the character of it and how the windows we currently have were very good windows. It's rare to find someone so honest. Will definitely use this company when/if we ever need to replace windows. Highly recommend! read more

We had an amazing experience from beginning to end with them! The whole staff in the office (Pat, Gina, Heather) were very prompt and helpful to any questions and the installation process was fast, spotless and professional. We had all the windows and a sliding door in our house replaced in half a day and we feel so relieved that we chose to work with them. I highly recommend if you're looking for a company who's reliable and respectful to the customer's needs. read more