1. Eternity Windows and Doors

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Santa Ana, CA

Eternity Windows and Doors

4.6 (76 reviews)
Open • 7:30 am - 4:00 pm

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Response time

20 minutes

Response rate

100%

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Recommended Reviews - Eternity Windows and Doors

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Reviews With Photos

Skyle G.

One thing that's been bothering me for a long time is one of the skylights in my house. A few years ago, it cracked during a Santa Ana windstorm. I contacted a few companies, but they all said a custom window would take a long time and that the whole process was pretty complicated, so I just kept putting it off. Luckily, last week my neighbor was getting their windows replaced, and a guy named Julian from that company kindly stopped by to ask if I also needed anything done -- which was perfect timing for me. In just a few days, they finished measuring, quote, and placed the custom order. Since they have their own factory, everything moved really fast. Today, the installer, Franky, finished the installation in less than an hour. The new frame is wider and much sturdier than the old one, and this double-pane glass is at least an inch thicker than what I had before. It's also energy-efficient. Now I'm even considering replacing all the bedroom windows like my neighbor did, so the next time we get strong Santa Ana winds, I'll be able to sleep much more peacefully.

Christina P.

We love our new windows! Eddie and team did an amazing job installing 25+ windows and slider doors. It took 2.5 days. I highly recommend them for installation! I already see a huge difference in the temperature and noise. They did an amazing job with cleaning the glass and area after installing. They helped remove some shades that were difficult to do alone. Make sure you remove furniture and items near your windows before installation.

By the far one of the best customer service experiences I have had. Julian was easy to work with. He was upfront, knowledgeable, and truly cared about us the customer. The windows and slider turned out great and are highly quality. They have made a huge difference to the temperature of our house, the look, and ease of operation. We feel we also got great value for what we got when comparing to other quotes we had received. We plan on using them again when we do the next phase of our house.

Wow, I am extremely happy with the work and quality of these windows. If you're looking for a window company look no more ETERNITY WINDOWS and DOORS is what you need. The installation was very fast, clean and done by professionals.(Erick & Danny) wish I had done all of my windows with them. Elvis the owner came very fast to give a free estimate. Very knowledgeable on what he does. EXCELLENT!!!

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Reviews are largely positive. Many highlight the professional and friendly staff and the efficient installation process. Customers also praise the high window and door quality.

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6 months ago

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1 year ago

Julian, Franky and Alan were excellent. Job was done fast and with great care. Highly recommend

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Elvis A.

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Ask the Community - Eternity Windows and Doors

Review Highlights - Eternity Windows and Doors

“Julian and Frankie were very professional and the service was completed timely and quickly.”

Mentioned in 20 reviews

Read more highlights

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TMC Windows & Doors - We are thrilled and honored to be voted the Best Window & Door Company in Orange County for 2024!

TMC Windows & Doors

(120 reviews)

When you are replacing a bunch of windows, there is always, or should be, a little nervousness…read more It's a fair amount of money, time and effort. But the crew and staff at TMC were so terrific, they relieved any anxiety I may have experienced. They came several times to my home and measured and re-measured to make sure everything was perfect. The crew, led by Danny, worked diligently and exact. The new doors and windows look amazing! I am so grateful to TMC for their Great work. I would hire them again in a heartbeat.

If I could give them negative stars, I would because that is what they have earned. Started…read moreworking with salesman early April (omitting names so the review isn't taken down). When we told him we were not certain about the style of doors for some of the items he urged us to sign the contract to take advantage of the discount and assured us we would be able to update via a change order. Nothing would be ordered until the choices were made and the change order was executed. We have done many remodeling projects over the years and change orders are standard so we had no reason to doubt his assurances. Since then he has overpromised and failed to deliver. Every time we texted or emailed to ask about the change order status he reiterated that it was with the office, everyone was aware, nothing would be ordered and the change order would be sent - tonight, tomorrow, next day...you get the picture. After weeks of waiting for the change order so we could move on the project, we tried to escalate a number of times because based on the reviews we expected better customer service. However, we were told we needed to resolve all the miscommunications and failed follow through with the salesman that had failed to follow through. Imagine our surprise when we got a text that some of the doors were ready for installation. The salesman was shocked as he had told us nothing would be ordered until the change order was signed. In an effort to salvage the project and because we wanted to believe the salesman, we allowed for partial installation. The installation was riddled with additional issues. Wrong hardware, wrong trim, no wood molding around the door. The salesman was apologetic and did not understand why there was a disconnect. After another few weeks of messages, emails and requests to escalate, we finally got confirmation that the salesperson and the director of revenue would come to our home at 2pm on 6/22. They arrived late 30 minutes late (even though my husband had made it clear he was meeting them during his lunch hour) and the director of revenue was defensive and put all blame on the misrepresentations made by their salesman on us. During the meeting the salesman told him that the remaining doors had not been ordered. After that meeting the company STILL had the salesman follow up to ask how we wanted to proceed. He was embarrassed at that point because he was telling us the company would be able to address our concerns and they hung him out to dry. Even though it wasn't our fault, in an effort to put this nightmare behind us and NEVER deal with them again, after a few exchanges with the director of revenue, we agreed to a resolution provided they completed the project by today. No response for over a week until this afternoon when they basically said 'thanks for agreeing to letting us do what we haven't done but keep bending over backwards so we can do it in our terms'. @owner of the company you should step in sooner and not wait for the online reviews to try justifying the experience. For all those that posted 1 star reviews in the last year we should talk about options. Based on your experiences I can tell is not the individual players. It's the company.

American Vision Windows - Let light into your home with bay windows, double-hung windows, and more from American Vision Windows!

American Vision Windows

(1.2k reviews)

My fiancé and I recently bought a home without air conditioning, so installing quality screen doors…read morewas a priority. We wanted fresh air, better airflow, and security. Our friend recommended Perry, aka "Bucky," after a great experience, and we're so glad he did. Perry was wonderful from start to finish. He provided a quote, customized the doors exactly as I wanted, and accommodated my preferred locking mechanism. The doors were installed yesterday, and we couldn't be happier. They look fantastic, and the quality and workmanship are excellent. The installers (Sergio & Pana) were saints, too--our tree service happened to arrive with a chipper during the installation, and they patiently endured that jarring noise for an hour while staying professional and focused. They're clearly great at their craft, and I'm already wondering what else I can hire them to do! I highly recommend Perry "Bucky" for quality screen doors, customization, and outstanding service. We're thrilled with the results!

My experience with this company was mixed…read more I want to give Henry 5 stars! He installed the vinyl sill that after 2-5 months finally was completed (correctly)... He even cleaned the mess that the previous crew made. I was promised the windows would take 8 weeks. At 7 weeks they were ready, but an unapologetic Hugo called to tell me that they didn't have any available installers for 4 weeks! (During the miserable August heatwave we had sun beating through our old windows and then had to wait until Sept 8). The first crew came on Sept 8th to install the new weather protection windows but the sills were wrong! We waited another 4 weeks for the sills to be replaced with the correct ones that matched our windows. If you are lucky to get Henry, you won't have to worry about poor workmanship... thank you Henry!

Action Window & Door - Before replacement

Action Window & Door

(112 reviews)

David and his team at Action Window & Door are - simply put - AMAZING…read more I have no clue what any of these 1 star reviews are about. It is completely unfair to give a company a 1-star when a business replies with an answer you don't like - all it does is skew the rating on here and make *you* look bad - not the business. Anyway, rant over! I used Action Window for replacing my front door that was very beat up from being south facing in Lemon Grove and the previous home owner's 130 pound mastiff scratching and jumping all over it. It took a little bit of coordination to get everything finally ordered and installed, but that was on me as we were going pretty custom with the job. Come install day, the team was in and out in 3.5 hours and did a really amazing job. There was one tiny blemish that we overlooked, and David had it fixed the next day, and came out a few days later to do a final hands-on inspection. The price was super reasonable, and *way better* than anything that Home Depot or Lowe's quoted me. David and Dee and everyone there are really great and I would love to continue using them in the future.

Our experience with Action was excellent! I had no less than 5 companies give quotes, products are…read moreso similar but prices vary dramatically. not only was Acrion the most affordable, Nathan was a saint and answered my endless questions for days before we finally signed the contract. Windows ended up coming in early so the whole project was done well ahead of schedule with great quality and cleanup for the whole crew. Couldn't be happier!

Eternity Windows and Doors - windowsinstallation - Updated October 2026

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