1. Primal Windows and Doors

0

Santa Ana, CA

Primal Windows and Doors

5.0 (66 reviews)
Closed • 7:30 am - 5:30 pm

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1 hour

Response rate

100%

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Recommended Reviews - Primal Windows and Doors

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Reviews With Photos

Windows in master
Rowena M.

I have worked with Claudia for over 8 years. She has installed replacement windows in over 10 of my flips and the service and price is excellent! I have referred them to homeowners - family members as well and they were extremely happy with the look, installation and pricing! They just installed new replacement windows for me in Palm Desert and in Riverside. I highly recommend this company and will continue to use them for all my projects.

Three windows with new screens.
Dennis S.

I replaced 16 screens on my home. Based on the reviews on Yelp I hired Primal Windows. Abner and Elias from the Screen Squad came to my home and made precise measurements for each window. The following week they were back on time to install them. The screens were high quality and looked beautiful. They gave my 30 year-old windows the fresh look they needed. The screens and frames cost about $85 each. I paid $10 extra per screen to get the heavier mesh. I would not hesitate to hire Primal Windows again. They fulfilled all my expectations. A great company!

Before
F S.

We recently bought a house and wanted to add two new windows and a sliding glass door. When I say "new windows," I mean cutting into walls where there was previously only drywall, moving electrical, rerouting the fireplace gas line, and more. To complicate things, we were on a tight timeline and needed HOA approval before starting. As part of the quoting process, Isaac from Primal worked closely with me to prepare and submit all the paperwork required for the HOA--something I really appreciated. Despite our tight timeline, Isaac managed to squeeze us into their schedule. The work they did was beautiful and completed in a timely manner. Pricing was more than competitive, and the quality of the work was exceptional! Adding the windows completely transformed the look and feel of our home. We now have so much more natural light, and every guest who visits comments on how stunning the new windows are. If you're looking for quality work, responsiveness, and a team you can trust, I highly recommend Primal!

Great product, great service, and great price. Literally did our entire job for the price others were charging for just one window. They also tackled the entire job in under 2hrs!

Family room to patio slider.
Martin I.

This company is amazing. Isaac the owner made our decision making a breeze. The installers so professional and knowledgeable. The final results were amazing. Thank you Isaac.

Another shutter
Trisha F.

We just had all of our window treatments done in our house. I would definitely recommend Isaacand his team! He was great to deal with. Amazing job! Quality is bar none! Top notch

Kristopher D.

Im a house flipper and work with many different window companies the past but what makes the difference is meeting the owner Claudia! She is awesome! Understood me and help me with window repair when she didnt have too. I had a new project and her team came out and measured, produce and installed in about 10 days later! Super fast! Price was Great and quality is 10/10! I definitely going to work with them again!!

New dual pane vinyl sliding glass door. Looks great and slides so easy now.

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5 months ago

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3 months ago

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11 months ago

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2 years ago

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3 years ago

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1 year ago

Awesome Company, Competitive Prices, Great Quality & Great Customer Service! Love Our Sliding Patio Doors!

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2 years ago

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4 years ago

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3 years ago

Business owner information

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Isaac D.

Thank you Diana for your comment.

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4 years ago

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2 years ago

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2 years ago

We had to replace our bathroom window and Primal windows has great customer service and excellent installation. I highly recommend.

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Isaac D.

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4 years ago

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2 years ago

Although there was a problem with alarm system, primal windows made good on their financial responsibility to our alarm company.

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1 year ago

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4 years ago

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Ask the Community - Primal Windows and Doors

Looking to replace a set of patio French doors with inserted blinds. Will you replace the existing frame with the install?

Correct the entire frame would be swapped out as well and replaced with any material you’d like vinyl, fiberglass, etc

I need new windows and aluminium frames for our 40 year old single family residence (single story home). I do Not want to replace with vinyl. Do you do the aluminum /dark finish, slim sightlines and thermally broken system? THANKS. Donna D.

Yes we do offer bronze aluminum thermally broken windows.

What brands of windows & doors do you carry?

I manufacture my own windows, so I have my own brand. I also offer MILGARD, Anderson, Windor La cantina, Marvin

We want to install a new window for an existing wall of our dining room. Do you accept small job?

Yes of course. Just provide us with the size you’d like and photos of your wall(interior and exterior) we can give you a rough estimate.

Do you do closet doors?

Unfortunately we don’t do closet doors. Only Windows and Patio doors.

View All 6 Questions

Review Highlights - Primal Windows and Doors

“Isaac showed up as scheduled and provided us with all the information we needed to make our decision.”

Mentioned in 25 reviews

Read more highlights

TMC Windows & Doors - We are thrilled and honored to be voted the Best Window & Door Company in Orange County for 2024!

TMC Windows & Doors

(120 reviews)

When you are replacing a bunch of windows, there is always, or should be, a little nervousness…read more It's a fair amount of money, time and effort. But the crew and staff at TMC were so terrific, they relieved any anxiety I may have experienced. They came several times to my home and measured and re-measured to make sure everything was perfect. The crew, led by Danny, worked diligently and exact. The new doors and windows look amazing! I am so grateful to TMC for their Great work. I would hire them again in a heartbeat.

If I could give them negative stars, I would because that is what they have earned. Started…read moreworking with salesman early April (omitting names so the review isn't taken down). When we told him we were not certain about the style of doors for some of the items he urged us to sign the contract to take advantage of the discount and assured us we would be able to update via a change order. Nothing would be ordered until the choices were made and the change order was executed. We have done many remodeling projects over the years and change orders are standard so we had no reason to doubt his assurances. Since then he has overpromised and failed to deliver. Every time we texted or emailed to ask about the change order status he reiterated that it was with the office, everyone was aware, nothing would be ordered and the change order would be sent - tonight, tomorrow, next day...you get the picture. After weeks of waiting for the change order so we could move on the project, we tried to escalate a number of times because based on the reviews we expected better customer service. However, we were told we needed to resolve all the miscommunications and failed follow through with the salesman that had failed to follow through. Imagine our surprise when we got a text that some of the doors were ready for installation. The salesman was shocked as he had told us nothing would be ordered until the change order was signed. In an effort to salvage the project and because we wanted to believe the salesman, we allowed for partial installation. The installation was riddled with additional issues. Wrong hardware, wrong trim, no wood molding around the door. The salesman was apologetic and did not understand why there was a disconnect. After another few weeks of messages, emails and requests to escalate, we finally got confirmation that the salesperson and the director of revenue would come to our home at 2pm on 6/22. They arrived late 30 minutes late (even though my husband had made it clear he was meeting them during his lunch hour) and the director of revenue was defensive and put all blame on the misrepresentations made by their salesman on us. During the meeting the salesman told him that the remaining doors had not been ordered. After that meeting the company STILL had the salesman follow up to ask how we wanted to proceed. He was embarrassed at that point because he was telling us the company would be able to address our concerns and they hung him out to dry. Even though it wasn't our fault, in an effort to put this nightmare behind us and NEVER deal with them again, after a few exchanges with the director of revenue, we agreed to a resolution provided they completed the project by today. No response for over a week until this afternoon when they basically said 'thanks for agreeing to letting us do what we haven't done but keep bending over backwards so we can do it in our terms'. @owner of the company you should step in sooner and not wait for the online reviews to try justifying the experience. For all those that posted 1 star reviews in the last year we should talk about options. Based on your experiences I can tell is not the individual players. It's the company.

American Vision Windows - Let light into your home with bay windows, double-hung windows, and more from American Vision Windows!

American Vision Windows

(1.2k reviews)

My fiancé and I recently bought a home without air conditioning, so installing quality screen doors…read morewas a priority. We wanted fresh air, better airflow, and security. Our friend recommended Perry, aka "Bucky," after a great experience, and we're so glad he did. Perry was wonderful from start to finish. He provided a quote, customized the doors exactly as I wanted, and accommodated my preferred locking mechanism. The doors were installed yesterday, and we couldn't be happier. They look fantastic, and the quality and workmanship are excellent. The installers (Sergio & Pana) were saints, too--our tree service happened to arrive with a chipper during the installation, and they patiently endured that jarring noise for an hour while staying professional and focused. They're clearly great at their craft, and I'm already wondering what else I can hire them to do! I highly recommend Perry "Bucky" for quality screen doors, customization, and outstanding service. We're thrilled with the results!

My husband & I placed a very large order with American Vision Windows today. This review is for…read morephase 1 of our experience. Once the windows are installed I will update this review with phase 2. We had a very positive experience scheduling with Laura. She texted & called to set up and confirm our apt and moved things around to accommodate our schedule which we really appreciated. At today's appointment Christian came out to measure the windows and finalize our order. We appreciated his punctuality, clear communication style, and product knowledge. He answered all our questions and was very patient as we worked out a few design details. We can't wait to see our new windows installed!

Hometime Windows & Doors

Hometime Windows & Doors

(642 reviews)

We decided to use Hometime to replace 4 windows in our home. Our decision was based on value,…read morequality and the fact they are an Upland based business that manufactures, sells & installs their own products. Installation took place this past Monday (9/28). Frank & Joe arrived several minutes early () for the 7AM appointment . We were impressed with their expedience and professionalism. They showed expertise in their installation and knowledge of the products. They were meticulous in prepping each work area taking care not to trample any of the plants outside the windows nor creating unnecessary dust/debris inside. They completed the installation & total cleanup in about 3.5 hours. We are very happy with our new windows and the excellent installation performed by Frank & Joe. We also want to mention consultant Addison for his patience & assistance in working with us on this project. Excellent team effort.

From start to finish, our experience with Hometime Windows was outstanding!…read moreAustin provided our estimate and was timely, knowledgeable, and professional. He was very flexible and offered several options to accomplish our project. He provided all the details so we knew what to expect and did a great job of maintaining communication. The office kept to schedule and did a terrific job reminding us of the appointment and keeping us informed on when the installers would arrive. Our installers: AKA "The A Team" Enrique, Christian and Carlos came completely prepared and performed the work in a professional craftsmen-like manner with much attention to detail. When you can find tradesmen that do work with attention to detail, respecting your home and investment, they need to be applauded which I extend to this Team! To top it off, Andrew, the owner of Hometime, reached out personally, the same day of the installation, to check on how the job went and see if we were satisfied with the job. To summarize: If you are considering replacing windows and are looking for a quality job with a company that takes pride in their product and work, you need not look further!

Primal Windows and Doors - windowsinstallation - Updated October 2026

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