We had our windows installed last week and we absolutely love them. It makes the house so much nicer. Our installers Jim, Carlos, Irving and Jr were very professional. Jim walked us through at the end and answered all of our questions. We also enjoyed working with Ski who showed us the differences between different types of windows and he gave us great recommendations. Overall we are happy with the results and we referred our neighbors and friends. read more

I had a tub to walk in shower conversion by American Vision. Everything went smoothly. Jonnathan and Raul showed up on time and either through 2 days. They draped off the bedroom and laid down drop clothes and covered other walkways. At the end of the project they cleaned everything up and left the area neat and clean. Really great service. Jonnathan reviewed the system. Kohler Luxstone with temperature preset wand and shower head. I'm very happy with the product and the service. Highly recommend American Vision Jonathan and Raul. read more

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Great Anlin windows. They are simply the best and with a lifetime warranty. American Vision service is outstanding. One of our windows purchased 6+ years ago malfunctioned. One easy phone call, and the replacement parts were ordered. Henry came out today to do the install, quick and professional in all aspects. He made sure to refresh our memory on the cool additional features of the windows. BTW, this is all at no charge. IMO simply the best products and service. read more

$10,000 Spent. American Vision Windows Installed Our Window Over Rotten Wood and Then Tried to Charge Us $750 to Fix It. I rarely leave negative reviews, but after almost two years of trying to resolve this issue, I feel other homeowners deserve to know what happened. We invested nearly $10,000 with American Vision Windows because we believed we were hiring a company known for quality workmanship, integrity, and a lifetime warranty. On August 14, 2023, Andrew and his helper completed the installation of our windows. At no point during the installation were we told that the wood surrounding one of the windows was wet, soft, or rotten. The installation was completed, we made our final payment, and we trusted that everything had been done properly. Approximately two weeks later, Ralph came out to inspect the work and immediately discovered that the wood surrounding the window was soft and deteriorated. He explained that the window should not have been installed over rotten wood because the damaged wood needed to be repaired or replaced first. That left us with one obvious question: If the wood was already rotten, why was the installation completed in the first place? Why didn't Andrew or his helper stop the installation and notify us? Why weren't we given the opportunity to repair the wood before the window was installed? Instead of taking responsibility, Hugo, the Service Manager, informed us that after we repaired the rotten wood ourselves, we would still have to pay $750 just to have American Vision Windows remove and reinstall the window. So, according to American Vision Windows, we are expected to: Pay to repair or replace the rotten wood. Then pay an additional $750 to reinstall a window that should never have been installed over deteriorated wood to begin with. That is incredibly disappointing. We reached out to Josh, the salesperson who originally earned our business, because we genuinely believed the company would stand behind its workmanship and make this right. Unfortunately, the issue remains unresolved. This isn't about trying to avoid paying for rotten wood. We understand that damaged wood may require repair. Our concern is that the installation proceeded without informing us of the condition, and now we're being asked to pay an additional $750 for a reinstallation that could have been avoided had the issue been identified before completing the original installation. A company that promotes quality workmanship and a lifetime warranty should take ownership when something like this happens. Instead, we've been left frustrated, disappointed, and feeling like the responsibility has been shifted entirely onto the customer. American Vision Windows, we're asking you to do the right thing. Waive the $750 reinstallation fee and stand behind the workmanship your customers trust you to provide. Based on our experience, I cannot recommend this company until they take responsibility and resolve this issue fairly. read more

American Vision Windows - New Windows installed over rotten wood. - Windows Installation Near Me - Tustin, California

American Vision Windows installed my replacement windows yesterday and I am a very happy customer. The Anlin windows are impressive, communication was easy and and the crew, consisting of Jim, Irving, Danny and Alex, arrived on time and completed the work within the time allocated. They were professional, courteous and friendly. worked fast and with great care. I couldn't be more pleased. If you are considering replacing your windows give them a call. read more

American Vision Windows - picure window top, sliding door bottom. - Windows Installation Near Me - Tustin, California

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Sadly, really not great! I had replaced all my windows in my home with Pella (25?). They're amazing. American vision windows convinced me their's were just as good but a better price tag. They are not anywhere near the quality. For one, they do not latch/lock/unlatch well AT ALL. The entire window bends when not 150% lined up AND they don't line up well. They are wobbly in the frames. Almost seem like they could pop out. They also scratch and dent SO EASILY. I can't even imagine how they have so many scrateches. All of them look older than my 62 year old original windows now 8 years later. My Pella's are much older and still pristine, so AVW are using soft inferior wood. The frames are also just thiner/flimsier. Also...the installation. UGH! I had major issues with guys not showing up and doing a poor job so they sent out "the boss". When they made one window smaller the stucco on the outside of the home does not match or look good. Pella - matched my stucco. The AVW stucco cracks and has had to be repaired and painted 3 times in 8 years and it still looks like crap. And to make matters worse...they suggested I use the Hero loan program. The entire project was $7670. I've paid $1040 a year for EIGHT years and I assumed it was almost paid off...and guess what I owe...$5520.88!!!!!! So I could have gotten Pella windows twice over!!! SO I now paid $13,872!!!!!!!!!!!!! ...For poorly installed inferior windows that look terrible now. Really the only way it could have been worse is if they had gone out of business after I paid - which would have been cheaper actually. Ive requested the contract as there is no way I knew it would be 73% interest!!! No way! There were endless lawsuits against HERO loans. Unfortunately I think Im screwed. GO WITH PELLA. read more

American Vision Windows - Look at the mismatched stucco. And this is it repaired. - Windows Installation Near Me - Tustin, California

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We had three sliding glass doors and three windows replaced. They are beautiful and functional and well priced. The installation team: Jim, Ian, Irving and Andrew R. were on time, fast, polite, and clean. read more

We recently had windows installed by American Vision Windows and had a good experience overall. The specs on the windows were solid, pricing was straightforward, and the manufacturing time was quick and easy. Corey, Miguel and Andrew handled the installation and did a solid job. They showed up on time, worked efficiently, answered our questions, and made sure everything was cleaned up before they left. The windows look great and everything seems to be working as expected. read more

I had 20 windows installed at my home, including a sliding door, and I could not be happier with the sales process, quality of the Anlin Del Mar windows, and the installation itself. The sales person, Ilyssa, was great. She took all window measurements, showed key qualities of the Anlin products, and quickly wrote up a thorough quote. The quote was higher than a competitor I already met with, and she (after calling her manager) was able to provide a meaningful discount on the spot. The Anlin Del Mar windows are so well engineered and manufactured that Anlin provides an uncommon 'double lifetime' guarantee. And now that they are installed in my home, I can say that they indeed have great solar heat blocking ability and outside noise reduction performance, while also having a beautiful aesthetic quality about them. Glad I went with Anlin, though they are a bit more expensive than other brands I explored (e.g., Milgard). The only reason I didn't give American Vision Windows 5 stars in this review is because of the scheduling delay in installing the windows. I ordered the windows in late March, and they were finally installed in early June. A major issue was that after the Anlin windows were received and at American Vision Windows warehouse, I then had to wait an additional 4-5 weeks due to the installer team's lack of availability. That delay was not what I consider "delighting the customer", as they say in customer service industry parlance. Hence, it appears that American Vision Windows needs more installers, especially during the "busy season." The good news is that they do not subcontract installers. So they can stand behind and take full responsibility for the installation--which is critical. Presumably, many bad things can happen during the installation process with less careful and inexperienced installers. Fortunately, the installers that came to my house were consummate professionals. The 7-man crew consisted of Jesse (lead), Isidoro Jr., Carlos, Irving, Victor, Angel, and Zendejas. The quality of their work and overall professionalism was outstanding. They were also polite and answered various spontaneous questions I had, and installed the windows like they had done it a million times before. And they cleaned up well after their work was completed. So the crew was all around great. read more

10 stars Wonderful Windows! Thank you for a great experience from start to finish. The door and windows look great! It started with Ilysa, our Project Consultant, who explained everything. She was very professional and easy to work with. The installers were Corey, Miguel and Andres, who came and they were on-time and did an excellent job. I would recommend AVW to replace your windows. read more

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Jesse and Micheal were great, very professional and had great communication. Made the process smooth and simple and did great work. Definitely recommend them to anyone ! read more

I bought my windows 20 years ago. Even now if I have a problem with windows , doors etc, I call American Vision. They continue to help me ! Today , I had Henry come to replace a sliding door handle. He spent so much time with me, repaired a few items on my sliding door and advise me how to Maintain the new track, handle etc. When American says lifetime warranty... they mean it read more

From our initial consultation with Bucky we knew this was the best company to install our windows and sliding patio door! Bucky was very professional and personable. Bucky is very knowledgeable about his products. He did not pressure us to make a decision as other companies had. Bucky kept in contact throughout the process and was always helpful. Cody and his helper did an excellent job installing our windows and door. We appreciated their hard work ! This was a great experience for us ! Our windows and door look great !! read more

Henry and Hector were so quick in installing our screen door. In and out within 15 mins and were so kind! We are big fans of AVW!

Third time of doing business with this great company! I ordered a new sliding door for my kitchen to replace the original one that came with my condo. From Craig, the sales consultant to Johnny and Brian who did the installation, I had a great experience. Everyone was professional and courteous. The new sliding door is beautiful and such a great upgrade! read more

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From the initial in-home consultation to the final installation, the entire experience was excellent. Every team member was professional, and the process felt much more polished compared to another company I've worked with in the past. Everyone I interacted with clearly reflected a strong, well established company culture. I had an Anlin bay window installed and couldn't be happier with the results. The installation crew, Michael, Jesse, and Victor, arrived right on time, got to work immediately, and did an outstanding job. The finished product looks great, and they made sure to clean up thoroughly before leaving. read more

American Vision Windows is amazing!! Great sales experience with Jay, fantastic installation coordination with Hugo, and the installation team of Cory, Jim, Miguel, and Irving killed it installing three sliders, a big pane window and a medium window in less than five hours. HIGHLY recommend AVW! Thanks to the whole team there! read more

I purchased American Vision Windows a year ago. The maintenance team Henry and Hector visited today for resealing a few of the windows. This is the 2nd time they've come. Very quick to reply to my request. Showed up on time as scheduled and made short order of the work. I highly recommend them. read more

Kudos to the team at American vision Windows for a job well done, installing 33 windows in our home. Their work was efficient, thorough, professional, arriving early every day to get the job started. Specifically, the experts on the team were Cory, Jim, Miguel, Luis, Angel and Augustine. They worked quietly and as a cohesive team, cleaned up daily, answered any questions, and provided instruction on use of the windows prior to departure. I strongly recommend American Vision Windows. Oh! BTW, Anlin windows are a great product! read more

American Vision Windows - New windows to include half-round. 2 of 33 windows. - Windows Installation Near Me - Tustin, California

I am beyond impressed with American Vision windows! I gave them a call after buying a new home while I was shopping around for new windows to replace my old builder grade, and failed dual panes from the 90s. I worked with Billy, who handled the entire process of answering all my questions, and building a quote. What I loved about working with BIlly was that he was not only honest, but was NOT at all pushy in the sales process. He was up front about what I can expect, what timing looks like for ordering windows and gave me a great price up front. We didn't quibble over minor changes or upgrades and he just made the sales process easy and gave my wife and I the time and space to make a decision, even if it took us a few weeks to get back to him. Compared to the competition, American Vision windows was very reasonable in their pricing and they offered me the Anlin Del Mar windows, which is a nice upgrade from the Anlin Catalina that I was being quoted on by others. We decided to go with American Vision windows based on Billy's provessionalism. From there things stayed very good. Art was the engineer that came and took the meausrments and went over options and he was clear and concise in answering everything we needed. Our windows were ready in about 8 weeks and WOW am I impressed with the installers. I felt like they had surgical precision trimming the windows to make them fit between the planks of wood trim at my house and also with sealing them in place. They left ZERO and I mean ZERO excess silicone on the stucco and fit the seals perfectly. They also were able to remove a leaded glass window pane from my old window and fit it to the new one and didn't quibble about it in the least bit. My installers were Carlos, Big Eddie and their crew consisting of Carlos, Alfonso, Roberto, Ricardo, Suarez, Omar and Franco. Each one took SUPER care being inside my house, put down tarps everywhere, did a fantastically clean install and cleaned up after themselves as if nothing happened. They even cleaned the glass after install and I swear I don't see a spec of dirt on any windows. Big shout out to the install crew. I've used a few other window installers before but I American Vision windows blew me away. Competitive pricing, no hassle/pressure sales process and picture perfect install. read more

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Henry (on Valentin's team) was our service guy and could not recommend him enough!! He was really prompt and early to our door appointment and quickly fixed our issue. Love these guys and their service. read more

I had a pleasure working with Steve yesterday on getting window estimates. I met with three different window installers and Steve came most prepared. He quoted higher than the others but guaranteed that his windows will outperform all. Looking forward to seeing my place transform with the new windows. read more

We had a great experience with this company all the way through, from Cody in sales to the installation team. We were getting many new sliding doors, windows, and a new entry door. We love our new windows and doors. The installation was very efficient -- thanks to Jesse, Michael, Andres, Andrew, Angel, Camacho, Junior, and Augustine. Highly recommend this company. read more

We had a caulking issue which was addressed very quickly by Valentine. Henry was sent to our home to correct the issue. Henry arrived on time and was very professional and corrected the issue quickly and we were satisfied with his work. He arrived with all his tools and made sure the area was as clean as it was once he finished. We are very happy with the company address any issues that we may have. read more

American Vision Windows - Kitchen window after the caulking line was corrected. - Windows Installation Near Me - Tustin, California

We just had 13 windows installed, and everything went very smoothly from start to finish. Communication throughout the process was clear, and Cody did a great job explaining everything to us. The installation team, Sergio and his crew (Pana, Alfred, and Andrew) were professional and efficient. Even on a hot day, they worked hard, cleaned up thoroughly, and took all the trash with them. The follow up service was great. Communication with Valentin was easy, and they helped coordinate Henry to come. Many thanks to Henry and Hector, they checked everything and made sure it was all taken care of. read more

I am very happy with my Anlin windows from American Vision. The entire process is very smooth starting with a competitive quote, custom building the windows, installation and finally maintenance over the years. They are very organized and their follow up has always been excellent. I had a window in a rental that needed to be fixed after many years and they made it very easy so I have to say one of the strongest selling points is that they will provide maintenance on your windows for a lifetime. There's nothing better than getting rid of the old metal frames and replacing it with modern materials and enjoying the quiet and better temperatures once installed. My favorite American Vision project was installation of new French doors. Shout out Valentin, Hector & Henry for installing a new window this weekend. Excellent work and professionalism. read more

My experience with American Vision Windows was excellent. From the initial appointment to the measuring of my doorway to the install, it was all very professional and of the highest quality. The end product fit perfectly and looks great. I especially want to thank Sergio and Pana for their professionalism and expertise and the quality of their installation. Thank you Adela Estrada read more

We just had 8 windows and a front door installed. Their team was very professional. Our great experience started with Bucky (Project Manager) who took his time explaining the different products. He kept me informed and answered all my questions throughout the project. He also made sure everything was fine after the installation. Thank you to Victor, Andrew, Jesus, Henry, Valentin, Hugo & the rest of the team. They all worked so efficiently together. I should have contacted them sooner. I am very happy with the work & I highly recommend American Vision Windows. read more

I had two sliders, a front door and a fixed window replaced. They did it all in one day. I was very happy, but the screen sliders were squeaky so I called Valentin and he sent Henry out and he got the sliding smooth and quietly within 20 minutes. Thanks!! read more

I had American Vision install my sliders about 14 yrs ago and I had a break in and needed the glass repaired, the service was exceptional and very reasonable. Valentin did the set up and followed up with me as it was difficult to get parts from the window manufacturer.... but he got them. The installer Henry is an artist, the doors look brand new and he had issues with one after a botched attempt to repair from a glass company. Michael made sure all was done with precision and cleaned everything immaculate. This is who you go to for repair, not a glass company, this is the top shelf job. read more

Had a great installation day today. The American Vision Windows team of Henry, Hector, Jesse & Valentin did a fantastic job installing 11 windows (including one very large window) at our home today. American Vision Windows provides high quality windows and excellent installation services. I highly recommend them for all your window needs! Five stars!!!!! read more

I recently had some windows and sliding patio doors replaced in my home. Henry, Hector and Valentin arrived on time, were professional, friendly, did a great job. They were a pleasure to have in my home. This is the second time I've had AVW replace windows and I appreciate their professionalism and quality product. Also appreciate AVW salesman Craig who always follows up to confirm my satisfaction. This is a great company! I highly recommend them. read more

I'm following up on this review as there were some issues that were cosmetic post installation. I called AVW and Valentine took the call. He sent over Henry and Hector to repair, paint, and reseal a couple windows. They went out of their way to make it right when the install team didn't. Thank you to team and thank you for going above and beyond. You all rock. read more

I could not be happier with my experience with American Vision Windows. From start to finish, everything was professional, smooth, and beautifully done. The sales representative, Josh, was wonderful, knowledgeable, personable, honest, and just genuinely enjoyable to work with. I had actually been very close to going with another company, but after a frustrating experience, I switched to American Vision Windows, and I am SO glad I did. The installers, Octavio and Jose, were absolutely outstanding. My home was built in the 1960s, and one of the windows had an older design that other companies seemed hesitant about. Octavio and Jose took one look and confidently said, "We've got this," and they absolutely did. The finished work is flawless. Not only were they skilled and efficient, but they were also kind, respectful, detail-oriented, and worked incredibly well together. Before leaving, they encouraged me to inspect everything carefully and make sure I was completely happy. I actually struggled to find anything at all to point out because everything looked so perfect! I did notice one tiny area in the kitchen that seemed slightly uneven, and Octavio immediately fixed it without hesitation -- and fixed it perfectly. The new windows completely transformed my home. Honestly, I feel like a newlywed admiring a brand-new house, everything feels fresh, beautiful, and exciting again. That may sound dramatic, but that's truly how happy I am with the results. Thank you, Josh, Octavio, and Jose, for doing such amazing work. I would absolutely recommend American Vision Windows to anyone. read more

We've used this company on multiple houses and their product is outstanding. Sergio Pana did the install and his professionalism and quality of work is unmatched. I would recommend them!! read more

After getting 2 quotes for our windows, we decided to go with Perry/"Bucky", the Project Manager, who did our intake and setup all of our paperwork and answered all of our questions. After clearing our windows with the HOA, we scheduled our appointment with Hugo. Hugo was very fast to reply to any emails and sent out a confirmation message for the installation date. On the day of the installation, we were told 08:30-09:30 start time, but Jim and Raul were at our house before 08:00 and we were pleasantly surprised. They estimated the installation for 3 windows and 1 sliding door would be at 14:00 and they finished right on time. Jim did a walk through and answered any questions we had before we signed off on the completed work order. Very good service and I would highly recommend. Our old windows were from 1974 and we have noticed that the new windows keep the cold air out at night. The house looks nicer too. read more

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American Vision Windows installed 7 new windows at my home. Everything was flawless and the windows are better than i even expected. Jim, Irving and Angel were outstanding! clean, neat, professional installation and you couldn't tell they were even there when they left, except for the beautiful windows. I highly recommend them! read more

The entire installation of nine large windows including a extremely large picture window was excellent! They have installed our entire home over the years. Service and quality exceptional. Installers were Octavio,Jose,Michael and Alexis. Arrived promptly on time and installed all perfectly. Were respectful of home and clean up was thorough and complete! Highly recommend from initial sales meeting w Jay Childress. Great customer service! read more

We had another great experience with AVW today. Henry and Hector went above and beyond to ensure our windows were perfect. They showed respect for us and our home and we greatly appreciate it. read more

We have worked with AVW multiple years to improve our homes as we've moved. They have never disappointed us. Quality of product is always high and the people first rate. Very efficient and professional and take the time to explain what the plan is and provide process reports. This week we had both a sliding patio door and bathroom window replaced and the two installers - Michael and Jesse - were first rate as we have come to expect over the years from AVW. We highly recommend both the company and the people. read more