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Santa Ana, CA

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Hometime Windows & Doors

4.8 (267 reviews)
Closed • Closed
Updated 2 months ago

Services - Hometime Windows & Doors

Motorize existing window treatment

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Newest family door and window which finishes the complete installation.

The Hometime installers, Danny, Enrique, and Christian, were friendly, on time, and professional. They sent a text in the morning with their ETA, so I knew when the crew would arrive. After reviewing the job at hand and answering a few questions, they got right to work. Their attention to detail and efficiency is appreciated. After completing the window installation, they did a great job of cleaning up. I also wanted to mention Dylan, the window consultant that did thorough job at the beginning of the process to help us understand our choices. Plus, the owner, Andrew Durben, even followed up at the end with a personal phone call to ensure we were satisfied with the job. Hometime provided excellent service and a quality product at a reasonably price. I recommend Hometime and would not hesitate to use them again. I added a photo of the newest family room door and window which completes the total installation from Hometime. Danny and Leo did an excellent job and were a joy to work with!

Slider with built in doggy door
Scott S.

What a pleasure to work with the entire team at Hometime! We really appreciated how thorough Drew in sales was and the install team of Cristian and Enrique were a pleasure to work with. The sliding glass door came out better than we could have hoped for!

Front Door

Danny and his crew did an excellent job on our door. They were respectful, timely, and went above and beyond. The finished product looks great and was done correctly.

New sliding door
Laurie H.

I was very pleased with the whole process . The installers Enrique and Cristian were great . They arrived on time and answered any questions I had as the process began . What a difference new windows make .

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2 months ago

Hometime was professional from quote to install they did a excellent job installing my windows and explaining question I had. Thank You.

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5 months ago

We had our security door installed yesterday and it is beautiful! Danny Alonzo did an excellent job ...Thank you!

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Page 1 of 7

Ask the Community - Hometime Windows & Doors

Do you do jobs in Ranch Mirage?

Hi Sharon, thank you for reaching out! At this time, Rancho Mirage is outside of the areas we’re currently able to service based on our locations. We proudly serve many parts of Southern California, including Orange County, San Bernardino County, LA… 

Can you repair a window and frame today?

Hi William, thanks for reaching out to us. Unfortunately we don't provide any repair services.

Hi we have 2 bay windows that open up that are leaking that need to be replaced. The larger one in the formal dining room has a storage area underneath it that needs to be replaced. Is this something you can do?

Hi Lori, thanks for reaching out to us. We do offer window replacement but typically with bay windows, more framing is involved. That appears to be true in your case as well since you noted the storage area beneath your window. I would suggest… 

Do you help people select doors?

Yes, we offer a wide range of entry door options and styles like Craftsman, Modern, Traditional, Rustic and more. We have a variety of doors on display at our various showroom locations and we are love to assist our customers build their dream door.… 

Do you also do repairs work for verticals milguard windows that is not shutting close all the way?

Thanks for reaching out to us! Unfortunately, we are only able to service our own brand of windows.

Do you install accordion doors for backyard?

No, that wasn't in our design.

View All 10 Questions

Review Highlights - Hometime Windows & Doors

“Enrique and Christian made sure everything was clean before they left and answered all my questions.”

Mentioned in 81 reviews

Read more highlights

XO Window Systems - Beautiful windows, better living. XO Window Systems

XO Window Systems

(65 reviews)

We love our new door! Amir and Reem were awesome to work with -- super responsive and really…read moreaccommodating. We asked if there was any way to move our install date up, and they were able to get us an earlier date, which we really appreciated. The crew that came to install the door were great too! They were friendly, professional, and super efficient. The whole install went way quicker than I expected. Overall, super happy we went with XO Windows.

I had a great experience with everyone I interacted with at XO Windows. From Lainey, who was…read moreincredibly knowledgeable and helpful, to the entire staff who assisted me with payment terms, scheduling, and all of my questions, everyone was professional, responsive, and a pleasure to work with. They helped me find windows that offered the best value for my needs, and I couldn't be happier with my choice. The installation crew, including Andy and Ariel, was also very professional, friendly, and helpful. They did an excellent job, cleaned everything up thoroughly, and actually left everything looking better than when they arrived. The owner, Amir, is also very responsive and made the entire process even easier. I truly appreciate the level of service I received from XO Windows and am very happy that I decided to go with them. I've already recommended XO Windows to my neighbors, and I would gladly recommend them to anyone looking for quality windows and sliding doors with excellent customer service. I'm extremely happy with both the service and the finished results.

TMC Windows & Doors - We are thrilled and honored to be voted the Best Window & Door Company in Orange County for 2024!

TMC Windows & Doors

(120 reviews)

When you are replacing a bunch of windows, there is always, or should be, a little nervousness…read more It's a fair amount of money, time and effort. But the crew and staff at TMC were so terrific, they relieved any anxiety I may have experienced. They came several times to my home and measured and re-measured to make sure everything was perfect. The crew, led by Danny, worked diligently and exact. The new doors and windows look amazing! I am so grateful to TMC for their Great work. I would hire them again in a heartbeat.

If I could give them negative stars, I would because that is what they have earned. Started…read moreworking with salesman early April (omitting names so the review isn't taken down). When we told him we were not certain about the style of doors for some of the items he urged us to sign the contract to take advantage of the discount and assured us we would be able to update via a change order. Nothing would be ordered until the choices were made and the change order was executed. We have done many remodeling projects over the years and change orders are standard so we had no reason to doubt his assurances. Since then he has overpromised and failed to deliver. Every time we texted or emailed to ask about the change order status he reiterated that it was with the office, everyone was aware, nothing would be ordered and the change order would be sent - tonight, tomorrow, next day...you get the picture. After weeks of waiting for the change order so we could move on the project, we tried to escalate a number of times because based on the reviews we expected better customer service. However, we were told we needed to resolve all the miscommunications and failed follow through with the salesman that had failed to follow through. Imagine our surprise when we got a text that some of the doors were ready for installation. The salesman was shocked as he had told us nothing would be ordered until the change order was signed. In an effort to salvage the project and because we wanted to believe the salesman, we allowed for partial installation. The installation was riddled with additional issues. Wrong hardware, wrong trim, no wood molding around the door. The salesman was apologetic and did not understand why there was a disconnect. After another few weeks of messages, emails and requests to escalate, we finally got confirmation that the salesperson and the director of revenue would come to our home at 2pm on 6/22. They arrived late 30 minutes late (even though my husband had made it clear he was meeting them during his lunch hour) and the director of revenue was defensive and put all blame on the misrepresentations made by their salesman on us. During the meeting the salesman told him that the remaining doors had not been ordered. After that meeting the company STILL had the salesman follow up to ask how we wanted to proceed. He was embarrassed at that point because he was telling us the company would be able to address our concerns and they hung him out to dry. Even though it wasn't our fault, in an effort to put this nightmare behind us and NEVER deal with them again, after a few exchanges with the director of revenue, we agreed to a resolution provided they completed the project by today. No response for over a week until this afternoon when they basically said 'thanks for agreeing to letting us do what we haven't done but keep bending over backwards so we can do it in our terms'. @owner of the company you should step in sooner and not wait for the online reviews to try justifying the experience. For all those that posted 1 star reviews in the last year we should talk about options. Based on your experiences I can tell is not the individual players. It's the company.

Hometime Windows & Doors - windowsinstallation - Updated October 2026

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