Great local spot to handle your electronics needs. The staff is friendly and knowledgeable. Lucien…read morewas very helpful in addressing my concerns.

Super quick! Amazing place to get your phone fixed! Fixed my screen in 20 min and you can use your…read moreinsurance!

Negative stars. I have a Motorola G2026 02/2026 purchased through Cox, dropped it once a month ago…read morewith a "break case" shield. Charging it today and noticed the entire screen is scrambled. Cox Mobile referred me to this location under insurance. No one else in line, gave the details to the representative, referred to call Asursion- on site did so, THEY have no replacement or cannot fix on site- okay, no problem. THEY do not service Motorola products. Hmmmmmm. After doing the Kiosk stuff and speaking with an Asursion rep, I told the in person rep let's do a replacement then for $29.99, however I sorta need this for work. I noticed a few other customers arrive and politely told the rep to please assist them and I'll patiently wait. The rep continued to ignore me and assist the next 6-7 customers who seemed to all have the same or similar issues except being Apple related. The rep continued to WHISTLE (endlessly) assisting customers and making up fake gestures to them. I waited patiently and so on. After ONE HOUR of being ignored I finally quietly left back to Cox Mobile only to be referred to the Asurion website to FINISH the claim. In turn, " Sorry we're unable to continue your claim, an error occurred while processing your claim." BTW, it was a male, no name badge-never introduced himself-was more worried about making a commission, making stupid -lame comments to the others or WHISTLING the entire time. I see now the ones I let go after me, the rep was ALL about them and completely ignored me. The rep had endless opportunities to take my payment for a replacement and I would've been happy. Amazing how this happens and is accepted. This is by far ONE of the WORST customer services ever, especially NOW. 06/29/26 after 4PM, waited until way after 5PM.

We've used this repair service for both our previous iPhone's for new batteries…read more Service Very fast repair in a couple of hours and the phones looked and worked perfectly just like new! Extend the life of your phone using their battery replacement service! Very reasonable

Jeremiah was incredible. From the customer service to the speed of service, he is the man. I had a…read morephone that was basically non-revivable and he was able to fix it in under 10 mins. I have never been this shocked at how quickly someone was able to fix what seemed to me like a major major problem that was going to put me out for days/weeks, in just minutes. Everyone needs to go see UbreakitIfixit for their damaged cell needs. 11/10 stars!!! Jeremiah is the BEST!!!

This location is lazy and is very incompetent. I went to pick up a new phone and they were having…read moreissues with there system. I asked to speak to their district manager and wouldn't give the number. I also asked if the could call another location to see if they had a phone on site and they refused to do that as well. Here I am 4 hours later sitting on the phone for 45 min trying to get a hold of another person to see if another location can get me my phone.

As a professor teaching surgical technologists and nurses--with a medical background including…read moredoctoral training and a neurology certificate--I have spent years explaining precision, critical thinking, and what it means when something is truly "in critical condition." Let me just say... my computer was there. And it needed a transfer / transplant of all my data for years. And then I took it to UBreakiFix. Now, I expected a repair. Maybe a polite "we'll do our best." What I got instead was Incredible IT service and more like a full-scale neurological intervention--minus the operating room and the dramatic music. If a neurosurgeon restores the human brain, then UBreakiFix restored the soul of my computer. They fix it--they revived it, optimized it, and sent it home functioning better than it had in years.

I went in to get a computer and iPod fixed. The website claims free diagnostics, but the man at the…read morecounter told me it was $70 per item. That is $140 more than I had planned for only the diagnostic, not to mention the fix. I should hope that one of them is fixed to leave an honest price point.

The greatest! Today was my 4th visit to the Ray Rd location in Ahwatukee. Problem was not my…read morephone this time it was my computer. I can now say they know what they're doing in all parts of the tech world! The staff is unbelieve...PROFESSIONAL! HELPFUL! THEY COMMUNICATE! NOT OVERLY PRICED! It so nice, in today's world, we still have businesses that have great customer service!!! My thanks goes out to all the staff!

I am absolutely THRILLED with the service I received at uBreakiFix on Ray Road! I brought in my…read moreLenovo laptop thinking it was a major hardware failure because it wouldn't charge or power on, but Lily was a total lifesaver. She was incredibly friendly, professional, and diagnosed the issue almost instantly. She had me back up and running much faster than I ever expected! Her honesty and efficiency are truly off the charts--it is so rare to find a shop this trustworthy. I would 100% recommend Lily to anyone experiencing a similar laptop issue. Five stars isn't enough!

How are they in business? I took my laptop in last November (it is now March) to repair a previous…read morerepair that they did, never ever did I get a call with an update once, I stopped in every week to check and they were almost always done with the repair, nope never done and now the laptop is inoperable. Seems like this is a current trend in reviews, no communication and shoddy service.

Wonderful and fast service by Ryan. A great place for those of us who are not so device literate…read more Ryan was pleasant and helpful. He did not recommend services that were unwarranted. I highly recommend this service

Breanna (the store manager) reached out to me and called me on the phone shortly after posting…read morethis. I will say, she did go out of her way to make things right and I truly believe that this was something that happened while she was not there and as the store manager, she was not happy to hear about. (This is not how she / her store does business, nor is it the reputation she wants) Due to her going above and beyond to address this situation, I'm changing the rating to a 4 star. If I need anything in the future, I may consider this place again. (Provided Breanna is there) *Other businesses should take note of this as well

The absolute best repair team out there. I've been with uBreakiFix for 14 months and have trusted…read morethem with over 16 phones, including various Androids and iPhones. I have a hacker targeting my devices, and this team always successfully resolves my major security issues and fixes my phones perfectly. The technicians are clear, concise, and incredibly happy to help. They go above and beyond any expectation. I love them all, and want to give a big shout out to the entire team!In closing, I really don't have to say my name because you know exactly who I am. But I just want to say thank you so much for all you've done for me!

Well they had my desktop tower for a week. The hard drive was full and they were supposed to move…read moredata from the c drive to the d drive. Well they claimed the d drive was full but it wasn't. I fact it had never been used. So they claimed when I showed up a week later that they called me to tell me the work was completed. When in fact they never did anything at all. I'm very unhappy with the lack of communication or any work they did.

I took my phone into the 7th st/Bell location and worked with Paul. Paul was very personable,…read moreattentive and knowledgeable!! He had me in and out within 30 minutes. He made my day solving my problem with my screen with ease. THANK YOU so much, Paul!! Vanessa