I have never written a negative review about a place before today, as I know people have bad days, etc., but the treatment that my family and I received from an individual portraying himself as "the owner" has compelled me to write this review, especially as the negative and hostile treatment we received happened in front of young children. I can only assume it was more likely the "manager", but this individual advised us that he was "the owner". On June 23, we arrived as a party of 4 (2 adults and 2 kids) and immediately saw relatives there, who were another party of 4 (same 2 and 2). We were sat with a table of 2 adults in between the two table of 4's. The kind couple said they would just swap to the other side at another empty table of 2 so that we could all sit together. We thanked them but said we would wait to see if we could move our table of four over, but they insisted it would be easier and moved to the empty table of two. We then asked a bus boy if it was possible to move our empty table of four over to our relatives and they said they would ask. Shortly after, a male, who advised us that he was "the owner" arrived. The initial rude and angry words out of "the owner's" mouth, before even saying hello to us, were "Why did you tell my guests to move tables?". I was quite taken aback as a typical managerial response would be, "Hello...how can I help?....What seems to be the issue?", but he was instead, loud, rude and Immediately accusatory of what we had "allegedly" done. (which was nothing at this point aside from waiting to ask if we could move our table over.) We advised "the owner" that we had absolutely not asked anyone to switch tables on our behalf and that they had offered and moved on their own accord. We asked "the owner" if it was possible to slide the empty table of four over to our relatives so we could sit together. Again, unexpected, rude, and angry, "the owner's" response was, "No, that's not how it's done, this is MY restaurant, and I can do what I want. Ask the hostess and you will sit where we tell you." Again, had he asked any questions before assuming what we had done, he would have known we already had the table from the hostess and were just seeing if it was possible to slide that SAME table over. He continually cut us off when we were trying to nicely explain to him what happened and he rudely responded to us that he could do what he wanted and he would absolutely not move the table over. He clearly did not care to hear what we had to say. That would have been fine with us, if he nicely explained that to us, but the immediate interaction and first words out of his mouth were hostile and angry. Keep in mind, this entire hostile interaction was witnessed by a restaurant full of people, including our children, and my niece and nephew (all between the ages of 6 and 8). At that point, his next rude response was his last response, where he loudly advised us, "We could leave if we didn't like it". So we took him up on his offer, and left, as there are certainly many other deserving businesses nearby. We preferred to give the money to an establishment that appreciates all of its "guests". To be fair, if sliding the EXACT same table of four that we were assigned to sit at over to our relatives' table (one table away) was not feasible, then a kinder, nicer apology for why they couldn't do it should have happened, Especially from someone portraying himself as "the owner". How you treat someone is a reflection of the type of establishment being run and this is not a place that I will recommend or ever visit again. To treat people that way is terrible, to do it in front of children is downright awful. There are so many places struggling now for business, who are kind and respectful and are so deserving of business. Spend your money elsewhere. Spend your money at a small family owned business. Spend your money where the owners are appreciative of all of their customers. Spend your money where you are treated like a human being. The interaction was so bad that other customers actually apologized to us for his behavior and told us that we should have never been treated that way. Another couple actually shook their heads at him as they watched the encounter. Customer service here is absolutely nonexistent, and to be lacking from "an owner" no less, is even more appalling. He should be ashamed of himself as he is an absolute embarrassment to the respectful restaurant owners and managers out there. He does not know how to speak to people and it's clearly "his way or no way". I have never in my life been treated this way by anyone, especially not from anyone in the customer service industry, and to do it in front of young children was even more appalling. There were 100 nicer ways to talk to us. After reading many other negative reviews on various sites about this restaurant, it seems that the rudeness towards guests is a common practice here. Treat people with respect and kindness. read more