Always super nice service, and the water is fresh. We've been going there for years. Everyone is…read morealways helpful and the place is clean.

There was an Asian gentleman who was very nice and was always great with customers service, however…read morethere was this new lady who was very rude. My family has been regulars to this water store and we have always enjoyed getting our water there. When we came in we were greeted with a rude remarks from this lady. We had came in with a bunch of jugs as usual, but this time this Asian lady yelled for us to use only 3 faucets. We thought it was kinda weird so we just listened and filled our jugs. We needed some space so I moved one space over so that my family can fill their share of jugs and all of a sudden this lady was yelling at us to use only three. Mind you we WERE using only 3 faucets but we had spread out for some space. My mom and her started to disagree. And the lady claimed "This is my house my store if you don't like it get out". My mom was just trying to say that we ARE using three, but this lady was just plain rude. We packed our jugs and paid for the jugs we had already fill. But as my mom paid her the lady just tossed the change onto the counter. Overall, this lady needs to be fired or learn her lesson on customer service. I would like the guy who regularly worked there to come back. ADDITIONALLY I myself am Asian so I'm not discriminating and am only complaining about the lady's work ethics.

Kai is the nicest guy! It's always great to see him…read more He delivers great water and on time, he even comes through in a pinch. The price is great, he runs a good business. Very professional and good value. When I was looking for a water delivery service, he was the only responded immediately. The other 5 took a week to respond. He is 5 star service and I highly recommend him.

Kai is all about personalized service (does what he says he will do) with the highest quality water…read more- have had guests say "WOW, this is good water'; he even will put the 5 gallon jugs on our rack versus leaving outside or at the end of the driveway like our neighbor's service! During a summer holiday weekend, we ran out and he made a special delivery 'on the house' so we would not be out over the long weekend. Go with the big national brands if you want to be an account number and log into another portal/ordering site vs a quick text; go with Kona Kai if you want personalized service, value, & the best quality water! THANKS KAI !!!

Great product and service. Delivery is always on time and if you need more water you can always…read morerequest more and they bring it right away. Great service, could not be happier. Thank you Prive water

Always prompt and responsive. We switched from water bottles to Prive about a year and a half ago…read moreand we are happy we did. King is the best, he always responds right away and our delivery gets scheduled right away. Water taste so refreshing and so good cold. We use our Primo to make our coffee too and it has allowed us to remove one more appliance from the kitchen

Best water company in Orange County! Way better price and taste as compared to all the others I…read morehave tried such as Sparklets, Arrowhead etc...

Avoid Alpine Fresh USA. This company does not value new business. I called at 9:00 AM to start…read morewater delivery service for our City Hall in Orange County. After sitting on hold for 10 minutes, the rep who finally answered sounded bored and disinterested. When I explained this would be a two-month trial during construction, with the potential for ongoing service, she told me she wasn't sure she even wanted our business and would "have to check with her manager." That was all I needed to hear. I hung up, called Phresh Waters instead, and they immediately scheduled a delivery without hesitation. That's what real service looks like. Alpine Fresh USA wasted my time and showed zero professionalism. If you value your time and your business, go elsewhere

Best water store around. I drive from LAX area, so about 45 miles round trip but it's worth it. I…read moreonly go every few months so fill about 18 gallons. Great price for alkaline & purified water. Employees are always extremely helpful & friendly. And they have a loyalty card. I've gone to pretty much every water store closer & they're way more expensive but more importantly the alkaline water doesn't taste good.

We get our alkaline water here and each time we go, service has been great. They are very helpful…read moreand they work fast to get all our bottles filled. Prices are great too. We have glass 5 gallon water jugs and they've been very careful when filling it up for us. They used to sell more glass jugs, but lately I haven't seen them. When you go, make sure to get a punch card! I love it whenever we fill them up and get free water!

This company was recommended to me by a former colleague and comes highly recommended for water…read moredelivery services. Coordination is efficient, prices are reasonable, and the water quality and taste are good.

Very responsive and water tastes great! Reminders sent before delivery and always on time.read more

I've been getting water delivered from this company weekly for 10 years - back when it was Alka…read moreLogic on Lincoln Ave. I was one of their first water delivery customers. While the first couple of years had its delivery bumps as they were getting their delivery system figured out, it was never anything to make me reconsider their services. Why? Because I was able to order their premium purified RO water vs. only having the option to order alkaline water. And let me tell you, I LOVE the taste of their premium purified water. Love, love, love!!! Recently I had considered switching to a local water company simply because they were a couple of dollars cheaper. I tried their RO purified water, thinking it would be the same and the switch would be easy. Boy, was I wrong! It tasted like basic spring water vs. the pleasant crystal clear flavor of TBWCo's premium purified. No joke, the flavor of their water is why I stay. It's simply the best tasting purified water I've found - it's a pleasure to drink!!! Especially considering I drink it all day every day. Since the initial wave of delivery issues some 10 years ago, I have never had issues since. I've moved multiple times. They're in my phone, we text weekly to confirm delivery. When I move the deliveries continue without a hitch to my new address. Putting a hold on deliveries is super easy when we're traveling. And the best part is, even though we've both moved locations and they've rebranded and expanded, it's still the same great tasting water as it was 10 years ago. I cannot recommend this company enough!

This company customer service and professionalism sucks. I paid for a whole house system with R/O…read moresystem to be installed in my in laws brand new house. I wasn't aware the company doesn't exist in Arizona. They subcontract their work to any third party that might have plumbing experience. My in laws were in the house 5 days. When the installer came to install the system. He was 3 hours late. That should have been a red flag! He wasn't a licensed plumber. He was just hired a week before. His experience, he was a cabinet installer. He caused a leak that damaged the wall in the garage causing water damage needing Sheetrock repair and paint. To date, they have not sent anyone to execute this repair. The installer did not have all the necessary parts to install and had to run to Home Depot several times for plumbing parts. The owner/salesman Frank is less than honest. Doesn't keep his word and doesn't follow through. In essence, a liar. They push a lifetime warranty and 90 day money back guarantee. You will need it. In my opinion, I would not use or recommend this company. I will be calling Better business and states attorney general to log formal complaints if 100% refund is not provided within 24 hours of this post. I will also dispute with my credit card company.

So after 5 years with Culligan, we switched to Pro Water's state of the art system to clean up the…read morewater coming into our home. We also got the reverse osmoses system under the kitchen sink to further clean the water. This was such an easy and smooth process. We put in the order with Brad, scheduled an appointment for installation and our installer was Maurice. These guys know what they are doing and they made it very easy for us. The set the expectations and we didn't have to do anything. It took us about a couple hours where we couldn't use the water but then all we had to do is flush out the air from the new system. It's the third day now and everything is working great. WHY WE CHANGED: Just got tired of increasing monthly rates and having to open the garage for the techs to switch out the tanks. Also the Pro Water system does filter out more than the water softener we had.

I ended up choosing Pro Water Solutions for a whole-house water softener system and reverse…read moreosmosis, and I couldn't be happier with the experience. From the very first phone call, Brad was responsive and promptly returned my call. When he came out to assess my home and provide an estimate, he took the time to thoroughly educate me on my water quality and the available solutions. I left that visit feeling much more informed and confident in my decision-making. After comparing a couple of other quotes, I decided to go with Pro Water Solutions--and I'm glad I did. Brad's knowledge really stood out. He tested my water, along with the bottled and filtered water we had been using, and the results were honestly shocking. Installation was scheduled and completed in less than a week after I gave the go-ahead. Daniel, the installer, was excellent--professional, detail-oriented, and made sure everything fit perfectly. He also walked me through the entire system and made sure I understood how to use it. Overall, a smooth, professional experience from start to finish. Highly recommend.