1. Zutra Water

0

Los Angeles, CA

Zutra Water

5.0 (110 reviews)
Closed • 9:00 am - 5:00 pm

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Response time

10 minutes

Response rate

100%

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Recommended Reviews - Zutra Water

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3 months ago

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2 months ago

Great Communication and easy to understand. If I do switch companies, this is definitely one I'm keeping in my file!

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4 months ago

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4 months ago

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10 months ago

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7 months ago

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7 months ago

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4 months ago

Very responsive and water tastes great! Reminders sent before delivery and always on time.

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10 months ago

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1 year ago

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7 months ago

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10 months ago

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1 year ago

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8 months ago

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10 months ago

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10 months ago

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10 months ago

Just signed on, extremely happy with customer service and their product! I'm going to recommend to it all my friends and family.

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10 months ago

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1 year ago

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2 years ago

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9 months ago

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1 year ago

Amazing business and so glad I had the opportunity to do business with them highly recommend to anyone!

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1 year ago

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10 months ago

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1 year ago

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1 year ago

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1 year ago

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1 year ago

Quick response time, very friendly, competitive pricing. Quick and fast no hassle delivery. Would recommend 100%

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1 year ago

Very efficient . Caters to my needs! , and there are lots of choices for water not just A or B but many.

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1 year ago

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2 years ago

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1 year ago

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4 years ago

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2 years ago

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3 years ago

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2 years ago

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4 years ago

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Ask the Community - Zutra Water

Do you have delivery in glass bottles?

Hello, yes we do! We offer 3 gallon glass bottles & 5 gallon glass bottles :)

I see that you deliver, but can the delivery person also put the water on the dispenser? My elderly mom can't lift the jugs.

Yes, our driver’s certainly can :)

What is the recycling code on the bottle (1,2,3,4…)?

Code 1

What recycling code/type of plastic are the bottles?

BPA FREE

Do you deliver to ktown?

Good afternoon. Yes, we do :)

How long on average has the water been in the bottles before it gets delivered?

Hello, do you sell 5 stages water filter and install for customer?…

Hi Chun, Unfortunately we do not sell filtration systems. Please feel free to contact us if you… 

Can I bring jugs there and get them filled or is it delivery only?

Please call to schedule (323)636-2958

Are the containers bpa free?

Yes, our Plastic Bottles are BPA Free

Don’t See Your Question? Ask Away!

Review Highlights - Zutra Water

“Alkaline water delivered to my door on my schedule for LESS than I had been paying for Sparklett's??”

Mentioned in 15 reviews

Read more highlights

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Phresh Waters - Happy customer with flexibility options and payment methods. Water Delivery that is timely and reliable.

Phresh Waters

(65 reviews)

I used Phresh Waters over a year now I have to go to hospital for several surgeries complicated by…read moremy piralysis and seizures, Phresh Waters staff have been fantastic in the office. The ones I communicated with. The drivers have been exceptional, especially Miguel, but they've all been great. The most important thing to put in your body great water. I do believe Phresh Waters is the best and I get the glass jugs. I've compared them to all the water is the best and the staff is the best. The drivers are exceptional, every single one I've encountered. Other companies not as accommodating. They have been great from day 1 o

I'm still recoiling in horror as I write this…read more We've been using Phresh for alkaline water delivery for about 3 months and have enjoyed the convenience. But while my husband and I were changing out an empty 5-gallon bottle, we noticed a white, thumb-sized fleck floating at the bottom. At first I assumed it was just a piece of plastic from the cap, so we emptied the bottle to check. To my absolute horror, it was a slug. We had been drinking water from that bottle for the past week with a SLUG floating in it. I gagged immediately. It was absolutely disgusting and alarming. Another reviewer mentioned finding a paintbrush and pencil at the bottom of their bottle, and I wish I found that than this. How sanitary is their bottling and quality control process if a slug can end up inside a sealed bottle unnoticed? I'm still sick over it. I wish I had taken a picture, but I was so disgusted that I immediately dumped it down the sink. Going to refill my own water from now on, at least I can see the cleanliness with my own eyes that way.

Privé Water

Privé Water

(61 reviews)

I just wanted to let you know this is a REAL genuine review and that I wanted to wait a bit before…read morejumping the gun and giving them a great review right away( believe me it's been tough, they are so great). It's been about 9 months since I've been dealing with them, and it's safe to say I have a pretty good idea on how they do business and treat their customers. First off, the owner I think, King his name, flipping WONDERFUL! My first couple of deliveries came from him and it's just great ! Always on time, and whenever I had an issue, whether it be with the cooler , or with the bottle, he would remedy the issue right away!( +1 for customer service). Plus on occasion, I'd get free bottle here and there. Second, compared to other big name companies, their pricing is honestly pretty competitive, plus it makes me feel better knowing that I'm supporting and "mom and pop" company. Third, prior to subscribing to them, I used to reuse my same bottle and go refill it myself at whichever local water store I came across. Aside from being lazy to continue picking up the water myself, one day when I removed my bottle, I peaked in my cooler and noticed that there was green nasty MOSS growing in there ! A cooler that I've only had for about 2-3months ! So all this time I've been drinking moss water ! Which leads me to my point.. I read somewhere online that the local water shops don't really clean their filters or whatever , which is why the moss grow...well.. I've been with Privé for 9 months now and my cooler is still squeaky clean !! ( first cooler got replaced almost right away , probably a defect with that one, but I've been using my second cooler ever since with no issues !) All in all, great damn company . Water tastes like clean filtered water, but I mainly am subscribed with them because of their customer service !! FIVE STARS !!!

Great product and service. Delivery is always on time and if you need more water you can always…read morerequest more and they bring it right away. Great service, could not be happier. Thank you Prive water

Urban Oasis

Urban Oasis

(149 reviews)

$

Atwater Village

Well, we dumped the giant conglomerate (booooo) and found Urban Oasis here on Yelp. So far, we are…read moresuper happy with their service and their water. When I've needed to call they are overly, in a good way, helpful and I appreciate that. They even return phone calls!!!!!! I'm hoping for a long business relationship.

I had been a paying customer in good standing with Urban Oasis, and my only "issue" was that I…read moredidn't consume water fast enough for their delivery schedule. Instead of water delivery being a convenience, it became something I had to actively manage -- tracking bottle counts, timing usage, and adjusting my routine just to stay within their service structure. That completely defeats the purpose of having water delivered in the first place. I had a large amount of water on site that I had already paid for, but because my usage didn't align with their internal turnover expectations, they chose to discontinue service. There were no payment problems, no missed deliveries, no disputes -- just a mismatch between how quickly they wanted bottles cycled and how a normal person actually uses water. A customer's life shouldn't have to revolve around a company's bottle logistics. Service should adapt to real usage, not require customers to restructure their routines to fit a rigid delivery model. Dumped by a water delivery company? Yes. If you go with this company, understand that flexibility is very limited, and if your consumption pattern doesn't match their system, you may be pushed out -- even if you're a reliable paying customer.

Aqualand Water Store - Filler up!

Aqualand Water Store

(85 reviews)

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A bit odd to be rating a water store, but here goes. This is…read morelocated in a little strip mall right off of Colorado and close to Glendale Blvd. Although there are other businesses, there are two 15-minute parking spaces reserved exclusively for customers of the water store right in front. I didn't really know what to expect of this place, but a friend had recently "introduced" me to water store water, and after having drunk mostly Brita filtered water at home, and the occasional Arrowhead, Crystal Geyser, or Costco bottled water when needed, her water was so much more crisp and clean-tasting, more Smart Water than Dasani (which I believe is universally despised). So I went over there, a small shop with two automated water dispensers outside built into the wall, and inside, different sized water bottles and a counter-area on the right with various types of water. The man working there was curt but professional. I was clearly a newbie and eventually settled on a 5-gallon water bottle that was around $26, as well as a pump also about $26, and he filled my bottle with the reverse osmosis water which was $0.50/gallon. The 5-gallon water bottle was one of two more expensive ones which he said would last some 10 years, and the pump was very easy to install and negated the need of a separate dispenser with a spigot to drink out of. I've since gone two other times using the automated dispenser outside. It takes both cash and card, but there is something like a $0.75 upcharge for using credit, and I believe the machine only takes $1 bills so bring 1's.

We've tried a few different water stores. Who knew there were so many to choose from. This one…read moregets 5 stars for cleanliness, easy parking right in front to load up the big bottles, friendly and helpful customer service and value for the price. We get the Kangen water for $2 a gallon. You can taste the difference. The other reverse osmosis water is good too at 50 cents a gallon, but having read about optimal hydration, the Kangen is our favorite and it's still a better value than buying the equivalent at a market.

The Better Water

The Better Water

(79 reviews)

Love this place. glad we switched water companies. They are so accommodating and delivery has…read morealways been great. Water is delicious.

I've been getting water delivered from this company weekly for 10 years - back when it was Alka…read moreLogic on Lincoln Ave. I was one of their first water delivery customers. While the first couple of years had its delivery bumps as they were getting their delivery system figured out, it was never anything to make me reconsider their services. Why? Because I was able to order their premium purified RO water vs. only having the option to order alkaline water. And let me tell you, I LOVE the taste of their premium purified water. Love, love, love!!! Recently I had considered switching to a local water company simply because they were a couple of dollars cheaper. I tried their RO purified water, thinking it would be the same and the switch would be easy. Boy, was I wrong! It tasted like basic spring water vs. the pleasant crystal clear flavor of TBWCo's premium purified. No joke, the flavor of their water is why I stay. It's simply the best tasting purified water I've found - it's a pleasure to drink!!! Especially considering I drink it all day every day. Since the initial wave of delivery issues some 10 years ago, I have never had issues since. I've moved multiple times. They're in my phone, we text weekly to confirm delivery. When I move the deliveries continue without a hitch to my new address. Putting a hold on deliveries is super easy when we're traveling. And the best part is, even though we've both moved locations and they've rebranded and expanded, it's still the same great tasting water as it was 10 years ago. I cannot recommend this company enough!

Sparkletts Water

Sparkletts Water

(1.5k reviews)

Eagle Rock

Never had problems until April 2025. For 10 years service has been good. Now we have missed…read moredeliveries and I can't get in touch with customer service. I'm put on hold for an hour after I tell them I'm not a new customer and the system cannot find my account. Now our machine is not working properly, so we can't use the little bit of water left. After 43 minutes of waiting today, I spoke with a very rude Maz of customer service who told me they have gone through a system upgrade and my April 17 delivery would now be May 9 and I would need to request a credit for the previous month. She also told me to use my time while waiting online to multitask and use a different phone for conference calls. This is not ethical. I will be reaching out to Costco Senior Buying Team whom I have the account through to let them know how their members are being treated.

Horrible horrible idiotic service. Got a message my water would be delivered by 9:30 am. I waited…read moreand got a message it would arrive by 11:00 am. That time came and no delivery. I checked the app and it said by 2:00 pm. It's now after 5 pm. I called Primo TWO HOURS AGO and am still on hold. Checked the app and today's delivery is now missing. Or shows next delivery in 2 months with a "skipped delivery" in two day. This company is worthless. Please don't respond. You people have done everything possible to get people to cancel your service and I know several friends who have done just that. This is pathetic.

Zutra Water - waterdelivery - Updated October 2026

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