Service: everyone I've come across here that has helped me has been very professional and…read moreinformative. I recommend coming here to get your ice for a party and larger events or if you need dry ice if you're gonna be camping for a few days. They do have 24/7 delivery if you request the service for businesses and larger events. Pricing: I would say it's very reasonable - way cheaper than going to a a store and buying your ice. Location (int./ext.): located on Washington Blvd. the have a dock that you can back into to load your ice making it really convenient.

Quick and easy. I needed ice for a weekend camping trip and I got drinkable ice and dry ice here…read more Just drove up and got what I needed and got out.

I've been buying ice from this company for the past year for work functions and events. Their…read moreservice is amazing, they are always willing to help me by loading the heavy ice bags to my trunk. They are friendly, helpful and the best part is that their service is quick. No lines to pay, no lines to buy with no hassles.

Dropped by for the first time to buy dry ice. You get your ice at the back of the building. Not the…read morefront. Just drive a little further and there's a gate and you see hanging bags on display. I dealt with Gus, he was awesome. He let me know to keep my windows down when transporting dry ice. And you get a 10 pound block of dry ice for $20. Much cheaper then my previous location. I'm definitely coming back here for dry ice and regular ice for parties.

Came in right after work because I needed to get dry ice for my vegas trip tonight... quick in and…read moreout and very respectful. Truly appreciate it!! Highly recommend!

Easy to location and great customer service. I picked up dry ice and they made it fast and easy for…read moreme.

We had them deliver ice and noticed he was over charging us. This is the email he sent to the…read morecompany "I didn't know how broke your company was, so 700lbs of wet 10lb blocks ice and free delivery and you want me to make a few pennies on the dollar. It's actually reasonable, we get them for $5 I basically charged double plus few dollars more for delivery labor and gas all included. By your company logic I feel sorry for your hard workers who have a terrible harsh job who by your justifiable math get unfair wage pay, now that's ridiculous. You make me sick to my stomach. You guys are the devil. The sourness in your mouth is because of your bosses scary cock in your mouth, you can't think for yourself. " NEVER USE THIS SERVICE

Andy supplied ice for us for our wedding, he was on time, friendly and super accommodating. For…read more400lbs of ice we were able to take care of 65 people and 500 cocktails and then some! I highly recommend

Prompt and Professional. Met all of the needs we had for our event. We ordered excess and Matthew…read morekindly refunded the overage that we were unable to store at our venue. Thanks Bear Ice.

From the owner: Your frosty…read morefavorites are just a phone call away! Dial (909) 881-2240 and schedule your next ice delivery today.

Definitely be back, the elderly lady working there was so sweet and helpful! It was a lifesaver for…read moremy grandson's birthday party.

Thank you, Nick and Kim, for your efficient and timely delivery of our event! I highly recommend…read morethis family-owned ice business for any of your needs. I called around all of OC and LA, and this was the best price for ice. Kim was accommodating on the phone and calculated how much ice we needed for our event. The payment process was easy. I paid over the phone, and they sent the invoice via email. Delivery was right on time, and they left a palette for all vendors at our event to grab.

Great experience with this ice business over the July 4th weekend. We stopped by on both the 3rd…read moreand the 4th to stock up on dry ice and regular ice. The staff were very friendly and welcoming. On our first visit, they wouldn't accept a tip, so we made sure to tip generously when we came back the next day. The prices were great too. Bonus points for being open on a holiday when many places are not. Highly recommend if you need ice.

Great service, nice to have custom cocktail cube source along with all the other choices!read more

I can't say enough about this wonderful company. So generous and professional, and kind. Needed dry…read moreice for chemo cold capping and was told they offer a discount at $1.10/lb and would even deliver to me weekly, 35 miles away for a nominal fee. I highly recommend them!!! So grateful that I called.

Thank you Dylan for all your help we really appreciate it. It was great doing business with…read moreyou.Excellent customer service and very friendly and accommodating. Thanks again!

Super quick ice service! I needed some dry ice and regular ice for a 5 day camping trip. The…read moreservice was quick and they were informative on how to store the dry ice and how to properly handle it. There's not too much parking so I had to park in the street and walk over with my cooler. I believe you have to purchase 10lbs minimum of dry ice. We got 10lbs of dry ice and a few packs of the party pack ice (regular cubed ice). Over 5 days of camping in 90 degree heat, we still had ice left and unmelted at the end of our trip! For future, I'll pick up some block ice to add on top of the dry ice and then add the party pack ice. Compared to market or store ice packs, the ice here is great price for the amount you get.

Unfortunately, this was a disappointing experience…read more We utilized this company today for a last-minute ice delivery and ordered 320 pounds. The delivery arrived quickly, which I appreciated, and initially I saw this as a business we could rely on for future last-minute needs. However, when I called to pay the invoice, I was met with an unexpectedly rude and dismissive attitude from the person who answered the phone. The interaction was uncomfortable enough that I asked who I was speaking with and was told it was Freddy, who identified himself as the boss. Customer service starts at the top, and first impressions matter. While our delivery driver was professional and courteous, my experience with management left a very different impression. Respectful communication should be the standard, especially when interacting with customers who are supporting your business. Because of this interaction, I would not feel comfortable recommending this company to others or using their services again. In today's world, kindness, patience, and professionalism go a long way. Customers have many options, and I believe people should spend their hard-earned money where they feel valued and appreciated. I rarely leave negative reviews, but this experience was disappointing enough that I felt it was important to share.