Always super nice service, and the water is fresh. We've been going there for years. Everyone is always helpful and the place is clean.

There was an Asian gentleman who was very nice and was always great with customers service, however there was this new lady who was very rude. My family has been regulars to this water store and we have always enjoyed getting our water there. When we came in we were greeted with a rude remarks from this lady. We had came in with a bunch of jugs as usual, but this time this Asian lady yelled for us to use only 3 faucets. We thought it was kinda weird so we just listened and filled our jugs. We needed some space so I moved one space over so that my family can fill their share of jugs and all of a sudden this lady was yelling at us to use only three. Mind you we WERE using only 3 faucets but we had spread out for some space. My mom and her started to disagree. And the lady claimed "This is my house my store if you don't like it get out". My mom was just trying to say that we ARE using three, but this lady was just plain rude. We packed our jugs and paid for the jugs we had already fill. But as my mom paid her the lady just tossed the change onto the counter. Overall, this lady needs to be fired or learn her lesson on customer service. I would like the guy who regularly worked there to come back. ADDITIONALLY I myself am Asian so I'm not discriminating and am only complaining about the lady's work ethics. read more

My family and I have been going here for YEARS. We are regulars that would come once every week filling our 4 jugs of water. There used to be a younger Asian gentleman that was working there who would always be kind, friendly and would greet us every visit. Today, my mom just came back with grandma and grandpa. My mother explained to me that there is now an Asian lady who is working there and was very rude. My mom was telling me she was yelling at my mom and grandpa, screaming and calling them names because they weren't allowed to use multiple water fountains and my grandpa accidentally overflowed one of the jugs and he tried to shut it off as quick as he fan. She wouldn't let my mom apologize and would continue to yell at both of them. Then proceeds to tell other customers that there was another customer who didn't know how to speak English as well, mocking my family. Disgusting, absolutely disgusting and distasteful. If that's how you treat customers, then I hope no one ever comes here. Service was great with the other gentleman, but since this incident, will never come back. read more

New 07/02/25 My experience at this water establishment, it's an older. Asian lady that works there.Not sure if she's the owner, I paid $2.10 cents to refill my water bottles. She say to me with an attitude, I need the paper quarter roller for my quarters or next time to get my water from outside after already having my money for service. I'm talking to my 17yrs old daughter that was with me, that didn't make any sense. The lady came from behind the counter curse me out, with a taser in her hand and turned it on and points it close to my face with her other hand points her finger in my face. Saying bitch I will tase you,she called my daughter and myself a bitch. I called the police, and made a police report. She is very dangerous. And may hurt someone one day. Please for your safety I don't recommend this place. If I can give a zero review I would have. I'm also calling Better Business Bureau on this establishment. Because from reviews, this is not her first time pulling out a taser on someone that I have read just three weeks ago, from this same place. read more

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I've been a regular customer at this water store for the past 15 years and have always appreciated the convenience and service. However, today I had a very upsetting experience with one of the employees, and I hope the owner sees this review. When I went to pay for my water using quarters--as I've done many times before--the lady working there refused to take the coins unless they were rolled. I was very surprised by this. A gallon of water costs exactly a quarter, yet she insisted I return with the coins in a roll. Since when did the store stop accepting loose quarters? Is this a new policy? I told her, "Money is money, whether it's in coins or bills," but she still refused and spoke to me in a very rude and loud manner. I felt disrespected and embarrassed. I don't understand why using quarters, which are legal tender, suddenly became a problem. It felt like she didn't want to deal with coins or the effort of counting them, which made me question whether she truly cares about customer service. I've never had this kind of experience here before, and it left a bad impression. To the owner: please let your loyal customers know if the store has a new policy regarding coin payments. And please remind your staff to treat all customers with respect. This experience really disappointed me after so many years of being a regular customer. read more

This lady was rude!!She was saying something like we could not understand english. How can you avoid water splashes when it's a water refilling business.I will never come back to this place again.Poor customer service! read more

The lady started screaming at my 12 year old and told me to shut the fuck up !! She even threatened to put hands on me. I've been going here for years when the younger man was here and I will never go here again. This business need to be shut down before she hurts some one. read more

My family usually goes to this water store because we live close so its more convenient for us. usually when we go theres a younger asian guy and he is polite and nice whenever we go. though, today when me and my family went to refill our gallon water containers, there was this older asian lady. Js for context, we dont use the bigger blue water containers, we use individual 1 gallon containers because its better for our storage, so we had a lot of containers. As soon as we walked in she yells saying "u cannot use all of them! u can only use 3 faucets!!!" and we were js like okay thats fine... like she couldve just politely told us that because we didnt have a problem with it. so when we are filling the waters up, she says we are using 4 faucets when we literally arent and she yells at us saying "you cannot use 4!!! u can only use 3! this is my house my work, if u dont like it u can leave and GET OUT!!" Mind u, we were being polite so there was literally NO NEED to yell at us when we were being nice the whole time. like she was seriously fuming and i was so confused because why are u so mad when we didnt do anything to you? We decided to leave midway because we didnt want to keep being disrespected like that. when my mom paid she literally threw/tossed our change onto the counter which was VERY rude. utterly unacceptable. It was a very upsetting experience, and its unfortunate that i have to leave a 1 star when the younger asian guy who we usually see gives us excellent service. i dont normally leave reviews, but how we were treated with extreme hostility was unacceptable that i have no choice but to leave a review to warn others. read more

Sometimes it's could be an issue . Customer service from employees have issues communicating with customers need to have patience with customers and not to have a short fuse read more

No merece ni una estrella, la mujer que attended es grosera, insulta a las personas y si son ancianos los atiende mal, estaba alli cuando le saco una pistola taser a dos mujeres por que le dijeron por que era grosera. read more

hemos tenido muy mala experiencía ahora que atienede la señora , antes antendia un chico muy amable y atento , ahorra que está la señora es súper grosera cero paciente y les grita a las personas a mi mamá ya le ha gritado dos veces y mi mamá dice que va solo por qué el agua de ahí es muy buena, pero si esta señora súper grocera sigue atendiendo ya dejaremos de ir read more

Not sure about these previous reviews, but I go there regularly, and the owner is very polite and helpful. The water also tastes good, which is something I can't say about the store I went to previously. read more

My parents have been getting water here for 20 years. The water tastes great and the owner's service is very friendly. Great value for 5 gallons too. read more

The store smells and the water had a horrible taste when I had it at home. I wouldn't recommend it here find another place it might make you ill. read more

Owner yells . Staff are argumentative. Example I purchased water and was told I owed them more money. Used a calculator (because he said he did not have one) to show the amount paid was correct. He became loud and revealed the price had changed. Getting water without impurities should be a stress-free event. . Save the drama, find another location. read more