Carlos (& Carlos) were just phenomenal! Prompt, Professional, Courteous, with stellar Communication, they took on an unreasonably difficult job...and absolutely nailed it. I am supremely impressed and lastingly grateful for ALKA Appliance. 5 Stars! read more

I am so truly grateful I called Alka Appliance today. Italy service and wonderful customer service and wonderful vibe very helpful thank you so much Carlos you are very talented and very thoughtful thank you thank you I will continue to let others know your work is amazing and very honest May you be blessed with lots of Customers read more

I accidentally called this guy thinking he was the original Norwalk washer guy. He copied their name and logo too!!! If you're looking for your old washer/fridge repair man, you are looking for ALMA's ALL APPLIANCES. These guys showed up to the area as imposters and named their business ALKA's Appliances. What even is an Alka??? These guys have just been ripping Alma's customers off the similar logo. ALMA's ALL APPLIANCES has been in Norwalk since 1987. read more

ALKA Appliances - Appliances & Repair Near Me - Norwalk, California

Carlos came out to look at my washing machine. He said the control board was the issue and it would cost roughly $300 for the part. It wasn't the control board and it turned out to be a broken wire that I fixed myself. He didn't seem too confident on how to access the parts on the machine. He blamed the brand and made a few sale pitch's to buy a washing machine from them. read more

I called this place and they sent Carlos out to diagnose my refrigerator. He diagnosed the issue and ordered the part. He came back with the part and repaired my appliance. Carlos did a fantastic job. He was very professional, friendly, honest and pleasant to interface with. This business and Carlos himself are very knowledgable and pleasant. I highly recommend them. read more

This is based on my wife's experience yesterday using this company. Our dryer of about 10-12 years was not drying the clothes. I looked on the Nextdoor app for a recommendation and found this place. I checked them out on this site and most of the reviews were positive so we decided to give them a try. My wife works for home so she called to set up a visit to have the problem diagnosed. The house visit costs $25. They gave her an appointment time that same day just a few hours later and the worker showed up on time. He quickly found the problem and replaced the part for a reasonable price and the entire visit was less than 30 minutes. She said he was polite and we should use him if any of our other appliances have issues...hopefully we can get a few more years out of the dryer. read more

Very reasonable price for a diagnostic. Also, Carlos is really knowledge with repairs and I like that he explains what type of work will need to be done. Good quality service. I requested freezer repair and it was taken care of right away. Thank you very much. read more

As other reviewers have said, look elsewhere if you need your appliance repaired. He attempted to fix my washer and said it was an easy fix. He ordered a part and supposedly fixed it, and it was doing the same thing the following week. I called him back and he said it was the transmission and I should buy a new one. I was already out 130 dollars and the money could have gone to a new Washing Machine. Make sure to get a second opinion, he'll attempt to fix something that is unfixable to make some money out of you. read more

This really needs to be said. June 3,2023 I called for my ice maker to be repaired. Carlos came out and the first thing he asked for was the $$$ for the house call even before he seen the appliance that need to be repaired. I had to call him 2 weeks later June 17th and he still said he was waiting for the part. Called back today July 17th and he said he doesn't remember me. Want my address so he can see if he has the part. I told him it's been a month and a half, you should have at least had the courtesy to call and said you wasn't coming back. I asked for my house call refund ASAP! He said he's not gonna argue about $40. I told him it's not the $$, it's the courtesy and professionalism I expected. I used this company before without a problem. I don't know what happened to them. read more

I normally don't do reviews, but this review had to be written. I called Alka Appliances, and I explained to him my situation with my washer. At that moment with the most honest answer I received was Mr. Alka giving me a tip for FREE, on what is causing the problem. He mentioned to me I don't want to take your money it wouldn't be right. So for that , I highly recommend Alka appliances. read more

Untrustworthy this guy is not a sincere person. You should call elsewhere for your refrigerator service.

Called ALKA Appliances to service our stove and am grateful for their service. It was easy to schedule and appointment, got a call from Carlos to let me know what his ETA was. He diagnosed the problem, told me how much the parts & repairs would be. Scheduled the day/time for the repairs and now the stove works! Thank you for providing speedy service Carlos and team. I know who to call and refer. read more

From the time I walked into this business until my dryer was installed I had nothing but a positive experience. The business is following very cautious Covid standards which was impressive. They were very friendly and helpful. Their prices are very competitive and they offer a 6 month warranty on their used appliances. Their delivery was prompt and they arrived on time. Installation was great and they made sure the appliance was working properly before leaving. They took my old appliance too and their prices include the appliance, all taxes, delivery, and installation. Very honest and very professional business. I highly recommend. read more

ALKA Appliances - Appliances & Repair Near Me - Norwalk, California

My Kenmore top loader washer was giving error codes and I didn't know how to fix it. I called Alka because they were local. They were able to give me next day service at a time that was convenient for me (after work). Carlos was right on time as promised, and with his knowledge, was able to quickly get to the cause of the problem. He also gave me some tips to help keep my washer in good working order. The service call was very reasonably priced. Why did I waste 2 weeks trying to fix it myself when good help was just a phone call away? Thank you Alka. read more

Thank you Mr. Carlos for fixing my GE Refrigerator that was not cooling. Great service, very professional , and solving the problem within minutes of arriving definitely earned this company 5 stars from me. My first time calling them, will definitely do so agin with future appliance problems. read more

My dryer wasnt drying anymore so I needed someone to come look at it. Called on a Fri and they were able to come out on sat. Offered service to come between 12-2p, came a little after 12, so Im glad I didnt have to wait all day! The charge to come look wasnt expensive and to fix it by replacing vent and coils it was about $160 all together. They took zelle, worked fast and now my dryer is working again! read more

Great customer service! great communication! Always on time & just all around good people! I would definitely hire Carlos again for my appliance services read more

I am really piss that I got a refrigerator the end of last year and I told them I needed a 18 cubic feet and the lady lied to me and said it was and all the other measurements is what I needed to fit in my place and I tired to call them a couple of weeks ago and the lady on the phone said they cant help me by letting me get the right size and I would pay the difference and said they will get back to me and help me with something at least and never heard from them and now I am stuck with a size that I cant even put much in the freezer to have for the summer like a bag of ice I would not recommend this place to no one not even my enemies they don't be honest with their products and it is sad that they dont care about the customers satisfaction!!! read more

Visited Alka for the first time today as I'm looking for a refrigerator. I was there for at least 20 minutes and no one bothered to ever show their face. No one came out to assist or ask if I had any questions. Not good customer service. read more

i called yesterday morning to see if someone could help me, with my stove door the latch came off, i spoke with a very nice lady by the name of alex, and she help me set up a visit,for the same day between 4/6p.m. at 4:00 pm a gentleman by the name of carlos, called and informed me that he would be arriving at my home in about 15 mins, he was very prompt, very friendly he assest my problem with my oven door and fixed it in a matter of ten mins, he saved me lots of money, i will be telling othrrs of this company, very friendly, prompt, they know their business. also very local , thank you alka appliances, your the best. happy customer ramona lopez read more

OUCH. This place is a rip off. They do not tell you that all sales are finial and no refund or exchange until you get the invoice by email. After you get that e-mail there a link to click on to give you the warranty. OUCH. That when you find out they did not tell you at time of sale that the sale was an, "as is" no return or refund.. We purchased a rebuilt gas stove and was told free delivery and free gas line. Delivery was free but no free gas line. Called them to ask why not and they just give you a fast big fat lie to why you did not get it. Our stove is wires up wrong for the ecect. lites to turn of burned. all burner spark at the same time even though you only want one burner. The stove creates so much exces heat i cold fry an egg on the stove top. When the oven was on i though the side of stove was way to hot and the walls of my kitchen where hot. Felt like and still do that this stove is going to burn my house.down. Thy say they have a six month warranty yet at bottom of it it say," we have the right to cancel this warranty at anytime" so in truth. they do not fix the problem. Cab bit trues this place. read more

I have no complaints and am pretty pleased with the purchase. Honestly, the price for a refurbished is almost the cost of a new small fridge... But again.. I got a bigger fridge for the price of a small new one. The sales associate was patient and knowledgeable. It was delivered same day as well. It looks like a brand new fridge. I hope I won't have to buy anytime soon but I wouldn't hesitate gong back! read more

ALKA Appliances - Appliances & Repair Near Me - Norwalk, California

I am disappointed. I am a Mother of 2 my Husband and I work very hard for our money. I have purchased 2 refrigerators from Alka appliances. The first one we were new to living on our own so we tried this place. We got a used refrigerator for around $350. It started leaking really bad within a few months and we had to pay Alka to fix it. After we paid to get it fixed it went out again, so we thought just bad luck and decided to get another one. They took the old one back (which I'm sure they jimmied it up to re-sale it). So we went and got another one for around $500 ( for refrigerator, delivery & picking up the old one. So once we got the refrigerator I started cleaning and noticed the refrigerator had roaches. It was like they sealed up the rubber part and tried hiding the dead roaches. That's when I should have made a big deal but my Husband and I bombed it out and cleaned it completely. We opened the back (only had it 2 days) they sealed it with cardboard it had year old spider webs. After all the cleaning and buying things to clean up dead roaches the refrigerator gets a coolant leak from inside where their repair man cant get to. Lesson learned you definitely get what you pay for. We are purchasing a brand new never used refrigerator this week. If you still decide to use this place because money is short be very very careful. They fix it up enough to get your money. I will look for more pictures I also have a video but unfortunately I cant put it on here. This place is a rip off, going to call the health department for sure. read more

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Very unhappy with there services and customer service. I called to schedule and appointment and to get estimate. After a couple different estimates I got my fridge and freezer repaired. one week later same thing happened, i called again to get the work warantied. when the worker came he gave my wife an attitude and told her we got to do another repair that cost 290 to do or get a new refrigerator and freezer. Not a very honest place. read more

Great service, courtesy, and solving the problem within minutes of arriving earns this company 5 stars from me. First time I've called them, will definitely do so again. Thank you Mr. Carlos, Wife, and son, AlexMy freezer is working again! read more

Very honest and fast !! Needed someone to fix my washer , Carlos was on time came when he said he would ! I would definitely recommend them.

Alex is super easy to work with and the appliances are cheaper than most & reliable. I've used ALKA appliances for many of the properties I manage to get high quality stoves, refrigerators, and more! Highly recommend for people looking to save some money on appliances! read more

I bought a washer and dryer from ALKA in 2015. Last year (2020) the washer required a minor repair that I was able to do myself with the help of YouTube, but both appliances are otherwise still functioning. Not a bad run for the modest price I paid. Here in January 2022 they've delivered a fridge at a competitive price. Professional and punctual. Refurbed appliances from a place like ALKA are a great solution if you're on a budget. read more

I bought my Fridge 2 weeks ago and couldn't be happier, I spoke to Carlos who was quick to return my call and have a delivery date for me. I understood I was 20 miles from him and I had a delivery fee but the fridge was great and still a deal! We hadn't moved in to our new place yet so they arranged to deliver the fridge before our move in date. Thanks ALKA you made moving easy, and my son had fun playing with the delivery people read more

ALKA Appliances - Sebastian making friends with the Crew from Alka Appliances, so awesome! - Appliances & Repair Near Me - Norwalk, California

Was very pleased with Carlos. He is professional, doesn't waste any time and comes prepared with tools and parts. He fixed my dryer in under 30 min. I don't mind paying if it get my girl off my back!! Very pleased with his service and would recommend to others like me that do not have the time to spend fixing their own appliances. Robert / Norwalk Ca. read more

This place is awesome!! Will complete my full review from home. Will write full review later. See my brief comment :-) This is the second time this great place has bailed us out of a jam. This time it was our fantastic Maytag washer (Neptune....never buy these!!) that failed. We had heard that Maytag had a lemon here, but we were hard headed and bought them anyway about 9 years ago, nothing but trouble since then. So when it died recently (after first being fixed about a hundred times!) we finally went back to our old friends at ALKA and bought an interim washer. You know what those are: the washer you need to clean your clothes while you save up for the one of your dreams!! Since new, fancy washers are about $900 we got a bargain by paying only a little over $200 for this quite clean and serviceable washer. It's a little bit loud but that's ok, it does what it's supposed to do and furthermore it's dependable. That goes a long way. Thank's to ALKA they even delivered it for free and set it up, even showing me the different cycles. Very nice people and the ultimate professionals as well. Go there for your next foray into the appliance world! read more

Minus one star because my fridge was acting up after two weeks. Luckily warranty was still good. I made a call and didn't have my receipt but they had my info on file and just looked up my name. I scheduled for them to come look at it on Monday and they called before coming and got to seeing what was the problem right away. I am very happy with the service and it's a really good deal for used appliance. I actually waited to write a review because I seen some people had issues with their appliance on the other reviews. I took the risk in going there and of course there's bound to be some glitches here and there that might have not been able catch the first time before selling and I'm glad that they offered that warranty or I would have been mad. Here's where they lost another star. When I first saw their ad it stated that it was free delivery in certain area and long beach was listed as free delivery but I guess they go by within "10" miles. Also I had to pay another 20 on top of that because my fridge did not fit through my door and they had to take it apart. If I had the tools I would of done it myself :/ read more

My Samsung washer wouldn't lock up and start the wash cycle. These machines all have too many plastic parts in them where the amount of stress they take causes breakage. So I found ALKA here on Yelp and thought I'd give them a shot due to the good reviews. They're also local here in Norwalk. Sure enough, Carlos came to my home and got me up and running in one afternoon. This in spite of having to make 2 trips to his parts supplier as they gave him a wrong part no. on his first trip. I'd recommend these guys for any appliance repair work. I will be back when something else eventually breaks down, which it will. Thanks, Carlos! read more

Great service! Our stackable washer broke down (would not spin). Carlos came down and figured out in 15 min what was wrong. Carlos fixed it right away! Thank you Carlos! I recommend Alka Appliances to anyone! read more

ALKA Appliances - Like new again! - Appliances & Repair Near Me - Norwalk, California

I purchased a refrigerator yesterday and it was delivered this morning WITHIN the time window. That's almost unheard of these days. This family business should be proud of their level of service. The young man who helped me select the fridge was so friendly and helpful. Since the appliances were all used and I was looking at he inexpensive ones, he showed me the flaws each one had so I could choose what would be the best ones for me, instead of hiding them. He informed me of the warranty and free service calls that they do even after the warranty expires. As I said the delivery people were on time and helpful. They hooked it up and made sure it worked, and did not damage anything on their way in or out. Normally I don't buy used appliances but times are changing and we all need to save a little money. This is the perfect compromise, all their prices include tax and delivery. I could not be more pleased! read more

Amazing customer service! We a fridge that would not run anymore and sat in the garage for a good month. We found ALKA Appliance on Craigslist and gave them a call. They came right away and took a look at our fridge and gave us an instant estimate to do the whole job! The next day he came over early in the morning like he said and did what he promised! Very professional and did it quick! Calling again soon to fix another problem fridge soon! :) 10/10 would recommend to friends. Price is very fair! Thanks Alka! read more

Alka Appliance is very reliable and always do a great job. We had two refrigerators going crazy at the same time. Called Carlos up and he got them both done within the week. read more

They provide the cheapest service call at $25! The rep also came in on time. They gave me a quote to get the refrigerator repaired and I accepted it. He was going to bring the part and come back in the evening. He did that again in time. After a while it was determined it wasn't worth it to get the refrigerator fixed. So he ou took the parts back and only charged us for the service call. Awesome service! read more

I got refrigerator just last summer it was SOOO hot. The one a bought work very. Stay really cold. I will come back and get a washer and dryer and it seems like the family owner was really good to their customers very friendly and also gave me good information about layaway plans which I like thank you again read more

Great selection, prices and delivery . Yesterday I purchased a range and a gas dryer and picked the 10-12 delivery space today, at 945 I received a call they were on the way. They connected and even threw in a new gas hose because my old one would not reach .They hauled my old units away and I love the new applicances . I will tell all my freinds about this place . read more