Carlos at Reliable Appliance Service delivers top-tier work from start to finish. His attention to detail stands out immediately--he diagnoses issues quickly and fixes them right the first time. Communication is clear, timely, and professional, so you're never left guessing. He brings a great sense of humor that makes the whole process easy and stress-free. Pricing is fair and transparent, especially for the quality of service you receive. If you want someone reliable, skilled, and straightforward, Carlos is the one to call. read more

Charlie and Michelle were fantastic. Our dryer suddenly stopped heating and they quickly figured out it was just a safety switch instead of trying to sell us unnecessary parts or expensive repairs. Charlie took the time to show us what happened and even walked us through how to safely clean the dryer ourselves in the future. They also cleaned lint buildup inside the dryer and checked the fan area in our refrigerator while they were here. Super professional, honest, affordable, and genuinely helpful. We've used them before and will continue to call Charlie and Michelle whenever we need appliance service!! read more

Many times I had washer and dryer issues. Called Reliable and they came out immediately were very professional and clean. Right away gave me an estimate just in case. Estimates were always right. I have called again and will Continue. read more

We recommend Charlie after numerous positive experiences!! Charlie was fantastic to work with when we had a gas leak in our Forno oven that several people had struggled to pinpoint. The issue was tricky and hard to detect, but Charlie took the time to carefully inspect everything, explain what he was checking, and methodically track down the problem. His attention to detail and persistence really paid off--he found the source of the leak and fixed it safely and efficiently. It's clear he knows his craft and takes safety seriously. I really appreciated his professionalism and patience throughout the process. Highly recommend Charlie if you need someone knowledgeable and thorough. After such a great experience the first time, we called Charlie again when our Forno oven suddenly stopped turning on. Once again, he was prompt, friendly, and quick to diagnose the issue. He was able to repair it without any hassle. I really appreciate that he explains things clearly and focuses on fixing the problem instead of pushing unnecessary replacements. It's rare to find someone this reliable, and having a technician we trust makes a big difference. We'll definitely continue calling Charlie for any future appliance repairs. Tony & Mariela Solis Anaheim, CA read more

Reliable Appliances Service - Forno oven fixed! - Appliances & Repair Near Me

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Vince was fantastic. He came when he said he would, looked at my refrigerator and gave me sound advice on how to move forward. I appreciate him and his co-workers expertise and professionalism. Highly recommend them. read more

The service was outstanding with a same day appointment. The problem was resolved with no additional charges. Charlie and Michelle are a great team to have on my side. read more

Great response time, friendly, upfront and honest. Thank you Charlie and team on working diligently to diagnose and resolve with options. Much appreciated! read more

Charlie provides the best service without any doubt! Charlie has serviced appliances in my home for 5 years and has always completed superior service. Charlie is punctual, courteous, and professional. Charlie is always my first option and he always comes thru with solutions and great installations. I highly recommend Charlie for your service needs. Alex Romero read more

Wow is all I can say! From the time you reach out to the time they show up...nothing but top notch service! What a team! They are thorough, honest, trustworthy...and I'm so grateful I discovered Reliable Appliances, albeit from unfortunate issues with my oven, but so grateful to have a quality company to go to for any repair! You have my loyalty. Thank you! read more

This is the second time I have used this company to fix a household appliance. First time was my dishwasher and it was a quick fix. Today I called them to fix my dryer as it was smelling burnt. The technician came and did the work in a short amount of time. I was shown the problem and again shown when it was fixed. I was also made aware of a potential problem in the future. I appreciate their honest and reliability. I will continue to call them whenever I need help and refer them as well. Thank you! read more

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Carlos & Michelle took care of my dryer this weekend. I called them on Sunday evening and they came right away. Diagnosed and fixed my dryer and showed us what parts we needed and price (no hidden fees). Thankful to find an awesome handyman for all our appliance needs. read more

Made a error on my 1st review. This Reliable Appliance Service Company is Great! Carlos and his crew will do excellent service. I highly recommend giving these guy's a call. read more

Reliable does not properly describe this company enough! They are reliable yes, but they're always honest, trustworthy, and honorable! When was the last time you worked with a blue collar company or individual and felt that much character from your first phone call and interaction? I called them in regard to having issues with my dryer not starting and they arrived within 30 mins! Diagnosed my issue within the hour and told me they would reschedule as soon as the part needed arrived... and they did just that. I also added a lint trap cleaning and the price was crazy reasonable I had to leave a tip on top. I am a total gal and could've been ripped off as I don't know anything about fixing appliances but they really helped me out, didn't mansplain, and I honestly felt like my uncles and aunt were just doing me a solid. LADIES WHO NEED HELP, PLEASE CALL THIS COMPANY! THEY WILL HOOK YOU UP NO BS!!!! Do yourself a favor and call these guys first. You won't need to call anyone else. ***PLEASE BEWARE*** there is another company with an almost identical name in the same specialty field and I'm seeing that people are mistakenly leaving nasty reviews here instead. read more

Yesterday, I scheduled a service call with Reliable Appliance Service because my washing machine was not functioning properly. The spin cycle was failing, the washer was not agitating the clothes, and when it did attempt to agitate it made a loud grinding noise. I also noted that the wash basket was not moving. Less than 20 minutes after arriving, the technician told me the entire suspension system needed to be replaced at a cost of over $600, and advised that it would be better to simply purchase a new washer. I questioned how the suspension could be the cause of the grinding noise when the drum was not even spinning. He responded by stating that suspension failure was a "common issue" with these machines, but did not provide a clear explanation. Since a new washer would cost approximately $800-$900, I declined the repair and reluctantly paid the $100 diagnostic fee. I would also like to note that the technician did not put on shoe covers or ask whether I wanted him to remove his shoes before entering my home, which I consider unprofessional. After he left, the diagnosis did not sit right with me. I am mechanically inclined and only called for service due to time constraints. Using a YouTube guide, I disassembled the washer myself. Within 20 minutes, I identified the actual cause of the failure: the plastic drive flange attached to the splined motor shaft was completely stripped. I went to a local appliance parts store and purchased the replacement part for $32. I also inspected the suspension rods, which I had been told would be a "really big job" to replace. The parts store confirmed that if the drum returns to position without excessive bouncing, the suspension is fine--which it was. This directly contradicted the technician's diagnosis. Today, I contacted Reliable Appliance Service and requested to speak with a supervisor. A representative named Vince returned my call. I explained the situation and requested a refund of the $100 diagnostic fee, as the diagnosis was clearly incorrect. Had I approved the recommended repair, I would have spent over $600 and the washer would still have been broken. Vince refused the refund and stood by the technician's diagnosis. Based on this experience, I cannot recommend this company. The technician's assessment was inaccurate, the explanation was weak, and the refusal to acknowledge a clear error shows poor customer service. It appears their business model relies on providing inflated repair estimates close to the cost of replacement, knowing most customers will decline while still collecting the diagnostic fee. Use extreme caution. Unprofessional service, incorrect diagnosis, and poor customer support. read more

Charlie and Michelle were very helpful when my 14 month old refrigerator bit the dust. Charlie diagnosed the problem quickly and Michelle found a store which had the part the frig needed. They promised to pick ip the part the following day and return to install it. All was done as promised, and the installation took only a few minutes! In addition to that, Charlie fixed a faulty curtain pulley for me. Thanks so much Reliable Appliance Service! -Karen F. read more

I had a great experience with Reliable Appliances Service. From the initial call to the completed repair, everything was smooth and professional. They were responsive and clearly explained what was going on with my appliance before getting started. read more

The service is fine. They came on time diagnosed the situation. Created an action plan. Then we implemented the action plan and so far no complaints. He was worried he came off a bit rude on the phone but I didn't think so, and besides I'd rather a competent rude person who can get the job done on the first try rather than an incompetent nice person who messes up and has to come several times to get the job done. read more

After the incident regarding a service call gone array I am not able to give a better review due to unprofessional behavior from service tech Liam, that Grace, (whom is very professional- thank you) is handling for me currently. read more

Oven went out last night. I called from a list of appliances repair people and no one answered their phone at 8:30 am except Charlie. He came out at 9:30 and repaired my oven. The most efficient, fast and reasonable service I've experienced in a long time. Extremely knowledgeable and helpful explaining..... and a five star attitude! read more

I called to get my washer and dryer checked and they were able to come by the next day. Their service was great both are very knowledgeable. Highly recommend them! read more

I can confidently say this team provides reliable, honest, professional, and efficient service. I've had them service our LG washer on two separate occasions, and both times they responded quickly, scheduled an appointment without delay, and resolved the issue at a fair, affordable price. There's no up-selling, no unnecessary complications--just straightforward, trustworthy work. On top of that, they're incredibly kind, helpful, and always willing to answer questions. Total professionals. I highly recommend reaching out to them--they've become our go-to appliance service provider. 10/10. read more

I had a water hose plugged up on my subzero. I've had it fixed by someone else before and it took 5 minutes to unplugged and they charged me the mim. for service call. Reliable came in, took one look, told me that line needed to be unplugged and it would cost $300. When I complained, he lowered to $200. I told him I still wasn't happy and I didn't want him to fix it. I pd the service call which I knew I would have to (it was $99.95) and sent him on his way. I suggest you do not call this company/ read more

Diagnosed problem with Dryer. Replaced a broken belt. Service was quick.Came to my house on a Sunday. Technician knew what he was doing. Excellent work read more

Yes, as the other person above mentioned, do not call the Reliable Appliance Service on 324 Coogan Way, El Cajon, CA they are just a scam business. The guy came, started to check clothes dryer and told my husband basically not to watch him working, that he would let him know when he was done. Then when he was done he said it would cost almost $700 for changing a belt and ball bearings. I was shocked at price, because I could get a new dryer for that price. They do this to just collect house call rate $100 for not repairing anything. Be aware. read more

Carlos answered the phone at 7:30pm and scheduled me for the following day, came in, did an assessment then ordered parts necessary to make the repair. Once the parts came in we worked together on a time, very easy to work with, they repaired my washer drain pump, then I asked for a deep cleaning of my dryer and vent line, they cleaned it better than I could've imagined, as seen in photos. My dryer and washer are working fantastic, they are easy to work with do quality work, and are reasonable on pricing. Thank you read more

Reliable Appliances Service - Dryer before and after cleaning - Appliances & Repair Near Me

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Service was prompt. However they had to come back twice to install additional parts. They promptly came back to install new parts.

Charlie helped fix my fridge, very knowledgeable, friendly, and reasonably priced for the quick fix.

This company is NOT reliable!!! I had a tech come out to see why my washer was shaking when it went on the spin cycle so he charged me 99.99 to give me a quote so he tells me that the basket has to be replaced and it would cost 900.00 to replace it so I figured I might as well buy a new one keep in mind that The washer was working fine when he got here cuz we used it that morning it was just the shaking, next morning we go to use it to wash a small load and the lid locked sensor was flashing and it didn't go on so I called the company to see if the tech could come back so he could connect whatever he disconnected he was extremely rude and told me he didn't do anything to it and if he came back I would have to pay him another 99.99 so I asked to speak to his supervisor and he was just as rude as the tech he yelled at me and said they did nothing wrong even when I told him it was working fine before the tech looked at it...come to find out that the tech forced the lid open and broke the peice that locks the lid then I find out that the price he gave me for the basket was only 250.00 to his 600.00 and a 300.00 Labor fee talk about sticking it to a senior citizen on social security but that's what they feed off of old people who believe everything they say and then when there confronted they start yelling and getting upset for their mistakes... Do not trust this company!!!!!! And I don't even want to give them one star but it won't let me post until I rate them read more

they were very prompt and professional. I was very happy with the work they did on my dishwasher. Would recommend them to friends.

I am not writing a review, I just want people to know this is not the same Reliable Service. Reliable Appliance / 324 Coogan Wy, El Cajon 92020 800-767-4040. Are the scam company, so please do not use the one on 324 Coogan. deeply scratched my floor and will not fix. The Reliable in Norwalk is a great company read more

Same day service, quick and very friendly. I love how quick they are. I definitely recommen!

Charged $100 bucks and repairman had no parts said it would take 3 weeks and would cost $1,100. I will call Frigedaire and see how much it really costs. Wont call these people back ever!!!!!!! read more

Great service! Carlos came out the same day I called. He was super knowledgeable and friendly. Michelle was also extremely nice she made sure to follow up to ensure all parts were working after installation. They will be the only people I call when I need my next appliance repaired. read more

great service. they came out to fix my washer last minute and they did an amazing job. very friendly and will definitely be using them in the future for any appliance related issues. very happy with the end to end experience. read more

I've called Charlie and Michelle multiple times now for washer and dryer repairs, and they've been consistently reliable, professional, and efficient. Charlie and Michelle are both fantastic--knowledgeable, friendly, and always respectful of my home. They take the time to clearly explain the issue and the solution, which I really appreciate. It's not easy to find service providers you can count on, but this team has earned my trust time and again! I highly recommend them to anyone in need of dependable appliance repair! read more

This company is a complete scam! They came and did nothing. Charged me $100 and told me they would call me the next day to coordinate the fixing of my fridge. They not only did not call me back but when I followed up they didn't even know where my invoice went. Do not recommend. read more

Charlie can fix anything! He's serviced my ice maker, microwave, and dryer. All back to mint condition. Charlie and Michelle are a great team. Definitely reliable! Super tidy. Great attitudes! I have nothing but great things to say. read more

I highly recommend Reliable Appliances. I was completely impressed with Carlos and Michelle professionalism and customer service. They really know their appliances and won't waste your time or money with needless repairs. He diagnosed the issue with our fridge very quickly and was able to fix the problem. We would absolutely use this company again and highly recommend them to others. We support this local business. Thx you - carmina read more

DO NOT USE! I paid $300 for them to fix my ice maker. The ice maker is still not working. Initial diagnosis is the thermostat. According to the tech, after 13hrs, it should start making ice. Fast forward 13 and some hours later, still no ice. The tech came back the next day. Now, ice maker itself needs to be replaced, now they're asking for $300 including $200 labor fee! I called the supervisor. Solution: option A: "we will refund you $200 out of the $300 you have paid and remove the new thermostat we placed and Put back the old one." Option 2: "replace the ice maker and we will give you $50 off. but you have to pay $250." Paid $300 and Ice maker still not working. DO NOT USE! read more

I have used Reliable Appliance Services a couple of times and they are excellent! Their name says it all. Plus they are honest and trustworthy. Charlie is absolutely the best! Kind, efficient, always smiling and extremely helpful. He will find a solution! I will only call them for any appliance issues. read more