I called the Vision Center to inquire about having my glasses repaired and spoke with Ericka, who was incredibly helpful. She assured me that it was a simple repair and encouraged me to come right in, letting me know they would be happy to take care of it. Once I arrived, Myra did a wonderful job repairing my glasses. She was quick, efficient, and extremely helpful. I was in and out within just 10 minutes! Thank you so much, Ericka and Myra, for your excellent customer service and assistance. I truly appreciate you both taking the time to help me! read more

Erica is the best for helping me repair my glasses She was quick and helpful and I'm so happy.

This is probably the worst review I will ever write in my life. Katee Quach completely ruined my vision and my life. But first, let me give you some context. About two years ago, I only needed a new pair of glasses (there was nothing wrong with my eyes, I've just always needed glasses because my eyes get tired easily). I brought in my prescription from Argentina, where I'm from. I explained that the values might look different because Argentina uses a different metric system than the U.S., but I told her this clearly and asked if she could simply convert it (something very basic you can find easily online). I trusted completely that she had done this, so I left with my new glasses believing I was still using the same prescription I had my whole life. That's when my nightmare began. Every day I woke up with terrible headaches, and soon I started experiencing double vision and blurry vision. I went back, and she made me get another pair of glasses (once again changing my original prescription.) By this point, I was deeply worried, my vision was getting worse and worse. I couldn't walk properly, I couldn't drive, I couldn't function. When I kept returning to her office begging for answers, she told me that I "just needed to get used to seeing double" and that there was nothing to do other than strabismus surgery. She even referred me to Dr. Varshney Anshul (it seems like they work together to scam patients). Both of them told me I had "beginning of glaucoma" and that I needed surgery for that, PLUS surgery for strabismus to get rid of the double vision. Fed up with this incompetent and frightening diagnosis, I flew back to Argentina to see my lifelong doctors. They immediately ruled out glaucoma. They also confirmed I did not need strabismus surgery. Instead, they discovered that my double vision was caused entirely by the wrong prescription that Katee Quach gave me. The moment I stopped using that false prescription and went back to my correct one, things started to improve. It's been three months now, and my vision has been slowly recovering. I still hope to see as clearly as I did before ever stepping foot in this office. If you are experiencing headaches, dizziness, double vision, or blurry vision after getting glasses here, please know: the problem might not be you, it might be the bad prescription this office gave you. read more

This is my third time coming here every two years. I do the eye exam for contact lenses, The doctor is a lady and is so nice and welcoming! And they're always fast just make your appointment! Always have quick availability:) read more

I recently have my prescription glass in this store. Everyone in this store are very nice, especially Ericka an Mayra, they are very patient to adjust my glasses to fit me. Thank you Ericka and Mayra for your good customer service! read more

What an amazing experience!!! Connie made our experience so easy & answered all my questions. She was very patient as well. We came in to order my 8 year old son new glasses. Thanks again Connie! read more

Need new glasses in a hurry. Walking in Walmart to get something and saw the optical sign! Went in and saw the doctor had my prescription and chose my glasses so quickly. I was amazed. The doctor was awesome! All the staff here dose a wonderful job. Thank you so much . #chefrob read more

Walmart Vision & Glasses - New Glasses for the Chef! - Optometrists Near Me - Pomona, California

Dr Quach was very helpful and caring and everyone else that works there were very friendly. Yay got me some contacts

Dr. Quach Is great and professional really nice we have been coming here for along time.. I recommend her 100%

Great Place they referred me to a specialist. Great Service and the prices are great. Hope you get a chance to experience yourself. read more

I don't usually do reviews but my husband told me to in this case since I kept saying how impressed I was with this place. I was desperately overdue for new prescription for glasses and contacts. I thought it was gonna be just in and out like the other places I went to before. But everyone actually took the time to ask me questions and didn't rush on the exam/check up. Dr. Quach was very kind and seemed to actually care about my eyes. She noticed signs of my dry eyes and gave me advice & recommendations even without me complaining about it! She explained that it could lead to eye strain and headaches even if I had right prescription. (I do get bad headaches!) Then when I was too busy & missed the follow up appointment to check how the new contacts and glasses were feeling, she personally called me to check then her staff squeezed me in for another time. They even took their time during the follow up to do thorough exam again to make sure everything was fitting okay and no problems. I highly recommend Dr. Quach & her staff. read more

Definitely recommend this Walmart vision center, Cindy was amazing and flawlessly helped me find the perfect pair of glasses.The process was quick and easy. Plus, you can always come back if you ever need them readjusted. When I picked the glasses up, less than a week later, Martha was great and helped make sure that the glasses fit perfectly and that my vision was clear. Both encounters were quick and the team was able to fulfill my every need. read more

The staff and the Dr. are Awesome! Super helpful and patient. We were able to be seen the next day and our glasses arrived within a week.

They helped me adjust my glasses so they wouldn't keep falling, they were very kind all the time

Amazing Service, Mayra helped me choose out two pairs and helped me customize them to my head for a perfect fit. I highly recommend!

The service is always great. Dr. Katee Quach and the rest of the staff are always quick to provide excellent service with a smile. I've been going to her for some time and continue to because the service is always nice and consistent. read more

Dr.Quach was very nice and my son just loved her. It was very easy to make the appointment and they have and optical in the same location. The selection of frames are Rayban Randy Jackson and many more. I got a year supply of contacts and they gave me the promotion of 50% off the frame and the lens only 59 for a scratch resistant lens for kids read more

Walmart Vision & Glasses - The Dr. Quach was super good she did a contact lens exam on my son and she did a extended exam - Optometrists Near Me - Pomona, California

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I called the office to make an appointment for my son and the very nice receptionist answered the phone and gave us a same day appointment. They are located inside Walmart next door to the eye glasses that Walmart sells. Dr Jenny P Hung was amazing she took her time with our son explained everything in detail and with patience. I was so impressed with the service that I scheduled myself and my husband for a different appointment to see her. With going to different doctors my husband never thought he would consider contacts Thank you Dr Jenny Hung and staff you are well recommended read more

While all of the employees are polite, helpful and courteous, Cynthia goes above and beyond. I appreciate the help after the lab caused problems with my glasses. Customer service really is a priority to this staff. read more

I came in to ask about my last vision exam and while 2 employees were able to make eye contact not a single one acknowledged my daughter or I. I waited for 10 minutes before either of the two employees came up to the door and asked if we needed help. Needless to say this is new staff since the last time we were here. The customer service is awful......they lost my family's business! read more

Decent eye care They didn't have a large variety of glasses that I liked but that's a personal preference...I didn't have to wait long to be seen and the eye doctor was very nice and listened to my concerns read more

Wait was longer than I expected however the staff and Dr. Vince Romero was super friendly n professional

My mom and I have been looking for a more affordable optometrist so we decided to check out the Walmart vision center! We both were a little skeptical about it, but it ended up being a great experience! The staff was very friendly and very efficient! Also the doctor was amazing! She seemed to really care about her patients and also had you in and out of the exam room in a timely manner! We were both very pleased and we will be returning! Thank you so much Walmart vision center read more

I will never go back!!! This particular Walmart vision center accepts my Aetna vision insurance. and the frame selection was very good. Ordering my Frames and Lenses was easy, with no pressure from any up-charge... so it would seem. The price seemed higher and when I got home I found they added a $20 protection plan without asking me. Then when I went to pick up my glasses rather than take me to a table where you normally sit and check it out in a mirror and they make any adjustments, they just handed them to me at the register and said "here you go". When I started to question it, they were "Oh maybe we should let you try them on and see if they fit okay" She just had me put them on at the register and said "Yep. Looks good" read more

They just don't care. And the techs cannot get what you want correct. Need I write more.

Just left the Vision Center and had great customer service by Jeff! I came in to get the nose piece of my glasses fixed. He greeted me and said that the repair wouldn't take too long. When I came back to pick them up, he just gave them to me and told me the service was free! Not many things in this day and age are free so I am thankful for people, like Jeff. Merry Christmas! read more

Let me just say be careful they really need to verify insurance because they don't due to someone not doing there job I gaught stuck with a bill that could of been avoided . Am no longer going to them they are not a reliable place a disappointment thank god it was my first and last time . read more

My favorite place to pick up a new pair of glasses and contacts. The people here are very sweet. People are very helpful when looking for a pair of frames that fit your face. I trust them when looking for a new change. They are very accommodating and honest about what you need for your glasses. You can also pick up a par of sunglasses here and even add your prescription to them if need be. They have a very good variety to chose from. I will definitely keep coming to this place. read more

I love this vision center the staff is so friendly and very knowledgeable and the prices what can I say they are even better!!! good variety of frames men and women kids too. They have this deal if you use your insurance twards your your contacts lenses as a curtosey they give you 50% of a pair of glasses frame and lenses! Who doesn't need at a back up pair of glasses incase you run out of lenses?? I know it's happened to me I've ran out of lenses and don't have glasses. Now I don't have this problem walked out of there with a year supply of lenses and a pair of glasses for and amazing price!!! read more

I would always go to the Vision Center in City of Industry which I loved and is why I was pleasantly surprised that this store had the exact same excellent customer service that I was used to. I move closer to the Pomona area so this is now my new main store. Jeff the associate that used to help me at my old store actually got promoted and is now the assistant manager at this store so it's feeling just like home and he brought all the excellent attitude from the other place with him, this whole store is friendly, smart, and helpful. read more

Great service from Jeff at National Vision center in Pomona Wal-Mart. out of the 3 great employees their, he really shined as far as service and helpfulness, courteousness and hospitality. He also went the extra mile to tell me about a discount that saved me 25 bucks on my final purchase. I hope everyone visits Pomona Wal-Mart for there vision needs. Jeff , thanks good service always pays off! read more

Came here because of the reviews. I've been using glasses since I was 10, I'm now 24. Needless to say I've been to my fair share of optometrist. The doctor herself was very kind and straight to the point. My issue was with the ladies in the front helping you choose your frames and completing the order. I bought two pairs of glasses the first time I went, one for myself and one for my boyfriend. Now when we were completing the purchase they started selling me on the protection plans stating that they covered scratches on the lens and broken frames. I never break my frames but I do get the lenses scratched from my day to day use. I went back about a year later to purchase sunglasses and was told the same thing about the protection plan. I was even told by the lady helping me purchase my sunglasses that my current glasses could actually be replaced by my warranty, only issue was that I had to leave my glasses there. I couldn't at the moment since I can't function without my glasses. Fast forward to today, I have a second pair of glasses for work so I decided to go back and get my Walmart glasses replaced. They said they don't cover any scratches and that they don't know who helped me. Told them to look in the system and they still state they didn't tell me my glasses could be replaced. All the while being rude and condescending, worst customer service. read more