Great costumer service I understand it is very busy. Affordable items . Need to talk to front ppl the ones that check the items before go out the door about service dog rules & not to talk back or threaten me tell me that they not going to let back in the store.. that why they get a 2 star read more

Thank God for a persistent wal-mart worker - I believe his name is Oliver. He moved all these palettes full of boxes that were blocking the bikes so i could get a bike for my grandson. His persistent to satisfy customers is appreciated. I watched as he moved boxes to help another family, i was set on asking him to assist me!! Mahalo Oliver read more

Walmart - Grocery Near Me - Honolulu, Hawaii

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A typical decent Walmart we came across in our trip. I rarely shop at Walmart, its not a bad thing to do so. We stopped by and grab some good food and things in our hotel room. Buy bottled waters for the beach and all. It was no different than how we shop back home. Nice staff, more products and stock. Was a pleasant experience. read more

Good to have walmart in Honolulu, but their staff were so rude and not so willing to help.

Busy as usual for a Walmart located near Ala Moana. Cashier has a nice bit of humor slying implying that the rest of the stuff in my shopping cart wasn't mine. Nice humor just not for this minister. We got our cat food, rice, toilet paper and other stuff my mom needed. - Rev. Kevin Baris read more

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Needing a few basic hygienic items, I knew Wal-Mart would have them in stock and a hell of a lot cheaper than those other big box retailers. For as busy as the store was, I was in and out rather quickly. This location has their stuff together. I will most certainly shop here again. read more

Stopped by for brown sugar and odds & ends. So happy to make Alex's acquaintance! He's pleasant and kind, delivers excellent customer service ! They don't make them like this anymore. read more

Well which Walmart shall I review since I go to a variety of them my favorite has always been the Kunia store I find everything under the sun there. I also shop at the busy Keamoku store because I live in town now. I've recently shopped at the Fort Street Mall store in the old Macys building off King Street it has two floors and lots of great things to shop for everything I need under one roof. The Kapolei Walmart is also a great store to shop at I bought all my kitchen things for my new house I moved into two years ago. The Pearl Highlands if Pearl City Walmart is another great store I'll go out of my way for just like the Mililani Walmart I find a lot of great clothes for me and my granddaughters. read more

Customer service from Carlos was amazing. I personally like this Walmart because everything is well placed and makes sense to me. I don't ever catch myself zig zagging through here to find specific things it's pretty much a nice flow of walking through the store and grabbing everything I need before exiting. read more

Walmart - Board game risk & code names - Grocery Near Me - Honolulu, Hawaii

COVID-19 UPDATE Mother's Day is Sunday, May 10, 2020. It's going to be a real challenge, shopping for that perfect Mother's Day present because of government COVID-19 shelter-in-place directives. DAMN YOU COVID-19!! Dine in dinner at La Mer, Chef Marvo and McCully Buffet are no-can-do because the three, and other highly rated restaurants are temporarily closed. Macy's is temporarily closed. Tiffany, Hermes, Louis Vuitton, Gucci, Chanel, all temporarily closed. Statewide, the tourist, restaurant and luxury goods industry layoffs and furloughs means money is tight all around. Donald Trump and Governor Ige send out mixed messages as to when and under what conditions this state will be allowed to at least partially open for business and recreation. In this time of uncertainty, we have to be akamai about how we spend our money. All I can say is "TGFW!" Thank God for Walmart! Walmart is still open 24/7 during this Age of COVID-19. That means you have time to decide whether you want to shop on-line or sneak and drive around looking for that perfect Mother's Day gift. You can play the waiting game and hope government and CDC reopening policies will change before May 10th, or shop at a one stop department store like Walmart, Don Quijote and Target. In life, everything is about timing. If this coronavirus pandemic happened in the1950's, a mother would be happy with gift that was a Teflon frying pan from Woolworth department store. In the 1960's, a mother would have been happy getting a Toshiba rice cooker from Shirokiya on Mother's Day. In the 1970's, a mother would have loved a lava lamp from GEMS. In the1980's, a mother would have been ecstatic getting a Kenmore microwave oven from Sears Roebuck. In the 1990's, a mother, believe it or not, would have loved a sleeve of Hisashi Otsuka's "47 Ronin Pogs" from Daie. In the 2000's, it would have been a family, Mother's Day dinner at Wisteria. So many great choices for gifts and so many department stores and restaurants of the past are gone. Wigwam, Kress, Liberty House, J.C. Penney, Pay-N-Save, Makino Cha and now Like Like Drive-in, all closed and sadly gone forever and not Mother's Day options anymore. TGFW! Two levels of covered parking with scores of empty stalls. One stop shopping for a wide array of essentials. Potatoes, TV dinners, milk, rice, vitamins, lamps, fans, fishing poles, camping equipment, squirt bottles, kids wading pools, DVD's and CD's, televisions, toasters, hand sanitizers, sewing machines, handbags, underwear, fabric, coloring books, kukui nut leis, chewing gum, 14 kt gold plated bracelets, magazines, nail polish, Mother's Day balloons ....they got it. All the sheltering in place and Mother's Day things you need to get through Phase 1 of this COVID-19 pandemic. Business is 40% of what it used to be so social distancing is easy; but be warned. There is always the irritating 5% that shop here without wearing a mask that you must avoid. Self-check out lines move fast because people don't buy in bulk like before. Generally, 10 items or less, scan, push "0" bag button, insert cash or card and walk out the door. You still have time. Check out the other two department store options; Don Quijote and Target, before making a final decision on a Mother's Day present. Just remember, the other two places don't have 50 cent soda machines outside the exit door. P.S. Let's be honest. We all love our mother's but we men are glad La Mer, Chef Marvo, Macy's, Tiffany, Hermes, Louis Vuitton are all temporarily closed. Money is tight and today a mother would be very happy and grateful to receive a 24 roll pack of 2-ply, Angel Soft toilet paper, a squirt bottle containing a homemade disinfectant of bleach and water that meets CDC guidelines and a Revlon eyebrow pencil on Mother's Day. Total cost, less than $20.00. YEEES!!! read more

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Almost all employees are very helpful and nice EXCEPT with the Filipino cashier who refuses to bag the groceries you purchased. He said it's not his job and I pointed to him that the 2 other cashiers were bagging the groceries of their customers. Never in my lifetime that the customers bagged their groceries. Unless when it's only 1-3 purchases. We purchased close to $200. Such a lazy employee. He should shift to a desk job if he doesn't want to do manual work. But I guess he won't qualify due to his lazy attitude. Will not recommend this place or be cautious if your cashier is a middle aged Filipino guy with gray hair. Pick other cashiers that are eager to work. read more

Please teach your team the importance of customer service. Also on how to speak to customer. The Electronic department Chrystal really needs training. If you do not like helping people she is in the wrong business. read more

Carl, now let me tell you, I came in here not thinking i would find good stuff and i only came equipt with my baby and baby stroller bc I was there to get yogurt melts To my surprise, i find these airtight and water tight sealed storage containers at 12$ regularly 25$. I was amazed and had to buy 10 of them. Problem was i couldnt push a cart and my baby stroller Carl was so nice and helpul, not only did he carry all my stuff to checkout, but he carried it all the way out to my car since I had my baby with me I tried to offer him a tip but he politely declined. I told him i would write this review for him instead showing what a star employee he was! Thank you thank you! read more

I haven't written a review for a while because of covid but feel I need to because covid. MASKS: Mandatory masks now, it's been 5 months and now you incorporate this rule. Wow shows you really care! SOCIAL DISTANCING: Efforts are a joke, people continuously either ignore the damaged "ONE WAY" signs on the "floor" or can't read or don't see them and come down the wrong way, what's the point! Whatever it's a major fail and causes me high stress for days after I go to your store. Place the signs where they can be read closer to eye level. If you really were concerned with making an effort you would not place pallets of merchandise in the middle isle and force people to walk close to each other. Do better! read more

I had ordered Christmas cards from this location for same day pick-up. A couple days past and I haven't heard anything from the store so I decided to call. When I finally got a hold of someone, she was super rude and short. Unable to answer questions for me, told me that I needed to cancel my order because the machines were down and her tech wasn't there. I literally had to ask her a question for every single answer. "When will the machine be working?" "Idk, my tech isn't here." "When will your tech be back?" "After Christmas." "What can I do instead?" "I don't know, I guess you can come in and ask the manager." The customer service was completely not there. I had to ask about how to fix my order, if I could transfer to a different store, how will I receive a refund on my gift card that I had discarded. She basically said "Idk, you're out of luck I guess." There was no mention of a customer care service line, she said I'd have to physically come to the store to get a refund on my gift card from the manager (if I could even get a refund...) I called to speak to the manager and apparently "he stepped out for an unknown amount of time". I asked when he'd be back, the employee said "I don't know but you can leave a message." So I left a message with the employee and have yet to get a call back. Customer Care was notified but they didn't have any remorse either. After telling her about the whole situation, all Pamela had noted was, "So you were unhappy with the employee's attitude." Unable to note what exactly the issue was, or any details for that matter. The other Walmarts have had much better service, we're super transparent with their services, and I never had issues like this. read more

If I could rate this less than on star, I would. This has to be the rudest Walmart I have ever experienced in my entire life! The workers are very rude and don't make way for the customer. They feel so put out when they are asked to do the simplest tasks (example: adding money to a card, showing you where something is, etc). Who is hiring these absolute idiots? Such a shame that in Hawai'i, the state of "Aloha", that people are employed that act like this?! read more

Kind of a weird Walmart. Not what I'm used to and I had a lot of trouble finding things in this two story store.

Had to go to Wamart as no other stores carried what I needed. Pleasantly surprised at some of the changes. No longer feels like you're treated as a criminal. They got rid of the backpack jail and the security personnel are toned down - no longer eyeing you suspiciously as you enter or leave the store - I'm sure they're still watching, but I don't recall seeing anyone in a security uniform. For the time being, they still have self checkout. Lots of people shopping at 8am on a Sunday and a lot of employees (young) restocking shelves. Overall mood of the store seems more cheerful; not as depressing as it once was. Not yet willing to give this store a higher rating. This store eroded my trust for too long. However, as a result of the changes I noticed today, I'm willing to come back again. read more

Walmart Ke'eaumoku is the nearest supermarket in my place. This is where i usually buy most of my grocery stuff when I dont want to buy in bulk (I go to Sams Club for that. That's another story) What i love about this superstore is that they have cheaper price points than Target and Don Quijote. Dont get me wrong, I still go to those stores but for me, Walmart offers cheaper prices most of the the time. Shelves are usually stocked neatly and I noticed that come June 2019, they got a wider range of Fresh Produce. The staff are ok, they are not the most cheerful, smiley and greetful but they are helpful whenever I ask. They also offer a wide selection of Hawaiian Souvenirs for cheaper prices compared to its competitors. Amazing! Customer Returns are usually long because they only have 2-3 counters for that. Customer Checkout/Self-Checkout lines are usually long even though they added more Self-Checkout counters. Why 4 stars? Because they lack healthy food options unlike Target. That's all. Overall, still a walmart fan. Provides most of the things we need. read more

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Yelp challenge 18/100 2.5 stars I've been to this Walmart before, but this time I was riding in someone's car and Yelping-and so when we got to Walmart, I couldn't tell where I was! The parking lot was a crazy mess (and it was late on a school night ) and the store itself was a mess too. I couldn't believe it. It honestly took me couple of minutes to realize we were in the same Walmart I had been to before! Yuck! What happened? I'm not so sure I'd really go to that location again! I don't mind browsing in stores once in a while-but this time I just wanted to get what we needed and get out. The greeter was the kindest, most genuine man ever! 5 stars for him! read more

Walmart - Nicest display in the store! - Grocery Near Me - Honolulu, Hawaii

I purchased Bread. bologna, cheese, orange juice, thread for sewing 3 of them and clerk forgot to gi us items. I went back to store lost my receipt but put my credit card in customer service Walmart employee read m purchase and refused to help me. I had to buy my 82 year old mothers items again. read more

I generally dislike Walmart but this is the worst of them. They check every single item on your receipt no matter how much you buy. Won't let you leave with your items if you didn't grab your receipt. Doesn't accept tap pay, like with your phone. Disorganized. Chaotic. Dirty. Go to target two blocks down, you're more likely to find what you need and not want to blow your own brains out. And the price difference is not significant. F this place read more

FYI Walmart holiday shoppers! Right around 3:30pm there's a big traffic jam exiting the parking structure created by dozens of construction workers illegally parking their personal vehicles getting off from work all at the same time from the huge condo project across the street. read more

Unfortunately, Walmart is Walmart. Staff there most of the time is very unhelpful. Prices have gone up like everything else they don't price match pretty sad day I still go there for shopping however I am very conscious on what I buy there read more

Kudos to JayR for providing such excellent customer service! A Christmas item wasn't in stock and he called me as soon as it arrived in the store! Thanks again! read more

Everyone is friendly and there are multiple clearance sections (bakery by the produce), misc near paint, and food near outdoor garden in the front corner. Best place for lactose free milk. read more

I wanted to write a review due to the mask wearing policy and the lack of enforcement of it. Outside, there is a banner that says a mask is required. Most people are wearing their mask in the store (even if it isn't above their noses). The mask policy is not necessarily enforced while in the store though. I know that Walmart doesn't have the best reputation for paying its employees, and I'm not sure how the management supports employees if they approach someone who isn't wearing their mask and becomes confrontational about it. However, it's disappointing to see a few people in the store not have masks on or remove their masks once in the store, and employees don't say anything to enforce wearing masks. One employee was even helping a woman who didn't appear to have a mask at all. It makes me, as a customer that feels more comfortable and safe with people wearing masks, feel better about the store when they enforce their mask wearing policy. Otherwise, I'm also not the biggest fan of this Walmart since it's so busy due to its location. I dislike the bottom parking lot since it's so busy but don't mind going to the 2nd floor since it's less busy up there. read more

Walmart - The banner saying face coverings are required. - Grocery Near Me - Honolulu, Hawaii

Probably one of the busiest Walmarts in USA. Walmart is greedy. March 2022 (correct yr) Walmart is ripping out the white tile flooring to expose the grey concrete foundation because it's too cheap to wash & wax the floors. The other Walmarts in Oahu have ripped out their tile flooring, too. Watch out, Walmart is increasing prices.... Target or Don Quixote may be cheaper. Many items sell out at this location. So if you see something you might want on the shelf buy it even if you don't need it yet because it may not be there when you need it. Parking garage is dirty and dark. Handicap parking scofflaws! No shame. No more paper towels in the restrooms. Claim is environmental, but Walmart is pinching more pennies. Inside the store gets warm. Walmart saving money on HVAC/AC Upstairs is a Sam's Club. Other Walmarts in Oahu are larger Kapolei, Pearl City (has Sam's gas station) and have more items. No price matching in Oahu. read more

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This is a pretty busy Walmart, and it is well stocked and maintain. If you're not from around here, the prices will surprise you. But this is gonna be a better overall value than eating at the restaurant. Make sure you get the majority of your meals from a place like this, so that you can Spurgeon better quality food. read more

I've been going here for years adding to my PayPal account at the registers. Today the cashier has no clue what I'm talking about and I showed him what the PayPal app says to do, which has never before been a problem. Sends me to the returns desk. I get there and Diover or something like that is asking me questions I've never been asked before because all I have to do is have them scan a barcode from the app and it tells them what to do. In the rudest response, she says I need ID to add money to my account. Why? I'm not cashing a check or paying by check. I'm paying you for a service that has been, up until now, an easy process of me showing the bar code and handing them money and it's done. You folks don't even want to show ID to be able to vote for the leader of the free world, but you want my ID so I can hand you money? Needless to say, Dionver or bend over or whatever her name is, is adamant about showing ID. Why does she act like she's a cop or a bank teller? She has no right to asks for an ID. I understand technology moves forward but I'm not giving my ID to someone that does not need it nor get respect from me for being condescending and rude. It's become a joke at this store because of a certain type of employee is all up in peoples business when this is what Walmart wanted. I didn't ask to be showing my credentials to someone who is on a need to know basis and this is not one of those times. Train better or get new help. Ever since Walmart ran out all of the Mom and Pop stores and was able to stay open for COVID when all of the local stores were not able to, hence the shutting down of local businesses which is a travesty in itself. I wonder how much they paid the government to be allowed to be open during covid? Be better and more respectful of the people buying from your store. read more

Worst Walmart ever. Go to Target across the street. If you have any favorite brand, it will most likely not be in stock. I feel it's management's fault for not knowing how to properly plan to restock. They could be making more money, but they choose to be mediocre and allow shelves to be empty. Before target opened up in Ala Moana, tourists only had this Walmart to buy their essentials and Walmart could get away with being lazy with restocking. If Walmart wants to survive Target and the Amazon onslaught, they need to step up their game. read more

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We came in to do some shopping and my kids were looking for a specific game. After we waitied for 10 mins formsomeone to help and when they did they couldnt be less interested in trying to help us find it. Not the best read more

Unimpressed. It's Wal Mart so there's nothing new except for the Hawaiian specific items like chocolate and stuff you find at the ABC store. Also at any Wal Mart I can never find where they hide all of their trading cards. read more

Honolulu's Walmart still embodies the whole "a chain is a chain is a chain" mentality for the most part, but a few things stand out (as always) that make it worth writing about: * It's souvenir city. Instead of succumbing to the outrageous pricey Honolulu scene of souvenirs, Walmart has all the magnets, t-shirts, playing cards, stamps, postcards, and regional foods one could want. * Poké here is not better than the Foodland Supermarket chain, but it's solid. Makes for a good snack in a pinch. * They have their own dedicated aisle of macadamia nuts. Seriously. I shop for this more so than anywhere else in the store. * Customer service here is incredibly slow. Some folks working here take "island slow" to a whole new level. Don't be surprised with some occasional 'tude from the staff. * Parking can get tricky here. A lot of one way paths in a covered, rundown'ish kind of setup. Thank goodness it's free. read more

I dislike Walmart, it's a thing. Like really dislike. Yet, this Walmart is full of all the things needed for house and family. It is huge and has a free parking structure which is a plus on island. I definitely wouldn't call it a shopping kingdom but the services available, inventory, and staff are all legit. It definitely has decent prices for Hawaii. I'll be back when I need standard stuff in the city setting. read more

We all know walmart sucks and never gives a damn but I just thought I'd share my own story. This happens more than once. I go to the electronics / computer section and there is always this old lady there that looks like she hates life and wants to die. So I ask her if she can check if a laptop is in stock. She doesn't even say anything back to me and just starts walking to the electronics in the cage area. I assume I should just follow her over there. She opens it and then locks it back up and just walks off again! So I walk back up to her and say, "So what? It's out of stock? Her: "Yeah..." LOL I can't wait till they reduce their employee staff by 90% and fire their lazy butts and put in all self-checkouts and robots. Since it's clear if you go to this walmart you'll either get a human robot or someone who is probably cutting at home. read more

I finished work late..and my hubbie and I are 72 and 81 respectively, hubbie left our shopping bags at home .. we had our cart full.... we were blessed to have Leka as our cashier who came over to our cart snd scanned our items .. so I did not have to lift them onto the counter.. and did it all with a smile and a gracious spirit!! What a wonderful way to end my work day being made to feel " special" .. Walmart has always been one of our community's genuine contributors as I witnessed while at the FoodBank.. but tonight I saw another of their valuable attributes... Leka.! Good company in Hawai'i... GREAT employee! They will continue to have our business!!! read more

The people here are nice and we were able to find what we needed for our condo. I wish they had black brown hair dye. The lines go fast and you if you bring a back pack you need to put it into the clear boxes. I could bring a bag with the other stuff I got elsewhere but couldn't bring GB a backpack go figure. read more

Yes gang..........I am a big fan of Walmart! Yeah, I know I ghetto.........but how can you not like Dealages Yo! I frequent this particular Walmart a lot.........mainly cuz I'm a "townie", and this is the most convenient Walmart in proximity to my house. What do I come here for? I mainly come here for the following - 1. Automotive stuff - yes gang, I can change my own oil in my car, as well as do a few other automotive things.......... 2. Snacks - Yup...........they got all kinds of stuff here! Chips, candy, cookies, pastries, ice cream, you name it...........they probably got it too! And the nice thing about Hawaii's Walmart is they have the right sense in carrying the local items too! 3. Electronics - Mainly to look at dvd's. 4. Mags - To kill time..........I like to read da mags here! That sums up my shopping experience here.............I do once in a while pick up household products, as the paints, tools, & pluming products are pretty cheap here, and some of the pluming items are exactly like what you could get at Home Depot, only cheaper. But bear in mind.......they don't nearly have as much household items as Home Depot. Also if you're looking for cheap clothing, or shoes ........they have it here too! What would I do without you Walmart? Probably go to Kmart (even more ghetto!). Buwahahahaha! read more

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One of the nicer Walmart's out there. Love the fact that they have tons of affordable souvenirs here. They offer a lot of the same things that are sold around the Waikiki Beach gift shops, but much cheaper. This Walmart is also super clean and organized, which I greatly appreciate. I was shocked to see a clean restroom! I'm guessing all the previous complaints about it encouraged them to change, and thank you for doing so. I almost never come across a clean restroom at Walmart. Please keep up the good work on the cleanliness. The employees were quick and friendly. I thought it was cool that they have a Hawaiian BBQ restaurant inside, it caught my eye because the Walmart's I've been to usually have a Subway or McDonald's. I enjoyed walking around and looking at the different things sold here that are unique to Hawaii. I found a bunch of Hawaiian Sun drink and pancake mixes, which all taste great. They were easy to pack in my luggage and easy to prepare at home. read more

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