I fear having to deal with customer service at any Walmart. At this location, my experience with customer service has been mixed. I recently had to buy an external drive and I could not locate them where I normally see them in the electronics section. Trying to find an associate was difficult. I would think you would want someone here at all times. It is one of your top selling depts if not #1. Fortunately, when I finally found one he knew exactly where they were. Another time I was looking for a mailbox lock. Thought it would be where the locks are. None there. Sometimes they put stuff in weird locations. So, I walked through every aisle in hardware to no avail. Let's look for an associate. When I finally got an associate and asked he immediately turned around and walked. I followed him down every aisle I just went through. He turns back around to tell me he can't find it. Coming down the main aisle were three other associates that seemed to be checking how the shelves were looking and what they needed yet to do. I asked would they know? He asked and they started looking going down every aisle we just went through. I stayed standing in the spot I was. I did not feel like walking around again like a bunch of little ducklings. One of them comes back apologizes and says they don't carry it. I do get my prescriptions from here. I wish they would open early so I can have those same advantages. I can't see what they're looking on their little screens when I come for pick up. So, I don't understand why it takes so long to pull it up, take it off the hooks, ring it up. Then, I have to wait for an official pharmacist to explain to me about the drugs that I've been taking for years. Just give me the drugs. You see me every month getting the same thing do we really need to go through this? Really? Parking gets ridiculous here too. I try to avoid that by coming in the wee hours like 6:30am where I get premium parking right in the very front. The are several advantages to that. Hardly anyone there. Once everyone is up this place is just packed not just with locals but with tourist trying to get food they can eat cause it's expensive here. And, buying their souvenirs to bring back for everyone. After 8:30pm they start bringing the pallets out for their overnight stocker shift. I feel like I'm walking through a maze. Why do I come here? Cheap prices and closest to home. Sometimes if I can't find street parking, I'll park here then walk to the restaurant I want to eat at. After I do my thing here, I can walk around the corner, street side, and hit up the Starbuckie. Phew! Thank goodness for that. (Your doctor said lay off the coffee, even the decaf. ) Who said that? Shut up. read more

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Somebody was buying a bicycle and it took like 20 minutes to check out. The clerk should've asked for help from Customer Service so I went to Customer Service and was totally ignored. Need to staff up your expertise. read more

Perhaps I should have minded my own business like the fella said when I saw them with their dog at Walmart giving their dog every single toy to put his teeth marks n slobber all over. I tried to be nice when I suggested they buy the toy(s) first...and he said they were letting their dog try them out. Anyone who knows me tho knows when i see disrespect for others I usually have to say something...what I shuda said was..."You are absolutely right, let me retreat to the ice cream section where I can lick all the flavors of all the cartons before I decide if I want to buy any!?!". D a r n ! ...hind sight is always better. ='0 (NOTE: A number of friends who have heard the recounting of this story from me have said that I should have reported this to the manager so that they could deal with it "appropriately" perhaps having the "customers" buy the toys or ask them to refrain from having their dog drool over any more of the toys. I actually did look for a manager, I have to admit rather half heartedly, but could find not a one to mention it to.) read more

My **** four stars is for the low prices!! Avoid shopping at Walmart during the night hours, after 9 pm. Everytime I do my shopping at this time, they are always stocking!! Its a madhouse!! A little irritated since I can't push my cart in every aisle. Last night's visit, they were stocking + changing the lighting to solar. It was loud & crowded + the line was super-crowded. Other than that, I enjoy shopping here. Walmart will always be my go to store, even though a very huge & elegant Walgreens is right across the street. Walmart is cheaper than Walgreens, Kmart, & Longs. The items @ Walmart are regular price and they are cheap. @ Walgreens, Kmart, & Longs- items have to be on sale/in the ad for items to be same price at Walmart. Besides the other stuff, I usually come here to get paper goods when I'm low & 2 other must get items that Walmart only carries : 8 pack (individually package) box of pound cake for only 3.00!! ( so great for my kid's breakfast) & Goldilocks Ube Hopia, only 3.36!! Also, if they run out of the pound cake, ( Im lucky if I get to buy a box or 2) I get a box of Eggo waffles ( 8 count) for 2.34- this is cheap! Yesterday's much needed visit to Walmart, I had to get a tempopary phone, since mines retired. Many Kudos to Ray at the electronics department. He was very helpful!! Gave us wonderful tips re: phone service & he even helped me set up the phone. He is very friendly, he gave us the impression that he loves his job!! & he really shows it. Its very rare to have these types of workers. Kudos to you Ray!! Yes this Walmart can get crazy, but for the savings & convenient, Its worth it!! I will be back, grateful there is a Walmart just 10 mins away from me. #yay read more

Walmart - 3.00 box pound cake & 3.34, Godilocks Übe. Always on my Walmart list - Grocery Near Me - Honolulu, Hawaii

It's almost always majorly crowded at the Keeaumoku store. But today I'm not in any rush so I really don't mind. The parking lot was packed with a long line everywhere but with shoppers pulling out regularly, there seemed to be a relatively good flow. Inside the store is when I got so excited..! Did ya know? Walmart sells University of Hawaii-licensed H-logo items! Update your Rainbow Warrior gear in time for our first game on 8/30/2014! For the tailgate: Various nylon chairs sizes, portable folding table (hey, awesome new product!), tents! For the game: Fleece blankets for those chilly game nites and the always dependable gotta-have-at-least-one tee-shirt, key chain, lanyard, and set of stickers to bling your cell phone, office space, and car windows! Some other new and interesting items: H-logo crystal iron-ons (comes two to a pack) to bling your denim wear, green golf cooling towels, and soft, zippered eyeglass cases. You can't miss the display - UH goodies are in the walkway to the left of the pharmacy right at the front doors. Seeing the display will surely make you a proud fan and get you right back into the Warrior Football groove while shopping..at Walmart! [ Nope, I don't work for Walmart (for real), I'm just an enthusiastic UH football fan hehe :D ] Gooooo Warriors!!! read more

Love the cheap prices and increasing selection of items. Walmart slowly gets more and more variety, which is awesome. One thing that I don't like is that employees take cigarette breaks in the parking lot in front of the store. I can't stand cigarette smoke and this bothers me a lot. Overall, Walmart is worth going to. Low prices and a huge store keeps me coming back. Just make sure to bring something to cover your face to block the smoke like me. read more

My purse/handbag is a backpack. Not large or anything....just a purse with straps that can also be used as a backpack. The security guard at the front door stopped me and informed me that I could not enter the store with my backpack. He told me to place my backpack in the plastic lockers. I refused! I explained that he could search my bag before I leave the store, but I was definitely NOT going to surrender my purse to some plastic locker. The security guard was insistent that I not enter the store with my backpack. I asked to speak with the store manager or head of security. Again I explained that they are welcome to check my bag upon my exiting Walmart. Fortunately, the plain clothes security manager was not rigid. I was allowed to shop with my trusty backpack. It's a ridiculous policy to forbid those with purse/backpacks to enter the store. Yet another reason why I avoid Walmart. If not for a family shopping night, I would have easily turned away and given business to another store that doesn't profile its customers. What an unwelcoming experience. I hope management reviews their policies. The security guard was only following orders from his superiors. read more

We decided to come here since we were in the area. I needed some facial wipes and decided to get a new brow pencil. I definitely liked the selection here. This location is large and has a section of food and drinks. They pretty much have all you need. This location however gets pretty crowded even on a weekday in the afternoon. It seems as if any Walmart is pretty crowded again since all other stores closed up again. Walmart has always been open through this pandemic we are going through. I'm glad we can still go to Walmart and get all our necessities! Parking is in the structure. I has four levels. There's other busy grocery stores here. Walmart is on the first level. Be careful going into the parking structure as people seem to speed in here. Make sure your lights are on as well so people see you. I don't come out to this location very often but when I do, I always seem to come out with lots of stuff. read more

Walmart - Got facial wipes and a new brow pencil - Grocery Near Me - Honolulu, Hawaii

Yesterday I had such a traumatic thing happen to me a Walmart. Im still not sure what happened. But let's just start by saying going to Walmart is always an adventure. It's like a one stop shop for everything. I just love going up and down the aisles and discovering new items. Well after spending quite some time shopping I stood in line to check out. I was waiting in line and I was second in line so it wasn't too bad. Soon it was my turn. But all of a sudden I started to feel dizzy and light headed. It was like the feeling like how you feel when you're about to pass out. The clerk was checking me out and I just told her to put my stuff on the side because I wasn't feeling well. Then I left the line and stumbled over to the next register. My vision was getting foggy so I just sat down on their plastic bag turnstile. I was getting all clammy and hot and I needed help so I asked the bagger in the next lane to help me. She quickly asked me if I needed water and got it for me. Then she took me to customer service to sit and rest. From that point on, the Walmart employees were so helpful to me. They kept asking me if I was ok, brought me out more water, and even called 911 for me. I'm not sure if this lady was the manager on duty but Carneita was especially helpful. She got my items that I left at the register and brought it up front to customer service for me. She even got me a bottle of orange juice so I could get my sugar levels up. Even after the EMT came to check me out, she still seemed worried and kept asking how I was doing. I totally appreciate all the caring people that helped me out yesterday. It was really scary and out of the blue to get light headed like that, but I'm glad Carneita and other employees were there. read more

So like, am I the only one who feels the need to upgrade their home since the start of 2020 (worst year ever, she got no chill)? I went to Walmart to upgrade to a larger TV. I wanted to go to my usual, Best Buy, but they didn't have the TV I wanted and didn't wanna wait a month to get it delivered. So I trekked down to Wally-World. I've never bought a TV from here before, but the TV I wanted was easy to find. There was a wall of TVs and of course the one I wanted was in the column of TVS on display but weren't working. The box of the TV was also directly under it. There were like 4 employees in the department and they all literally walked passed me when I was obviously looking for a TV, pacing back and forth the wall for about 10ish minutes. Finally, waved someone down and I asked if they could turn the TV I wanted on. Homeboy dead ass looks at me and was like "umm *dramatic pause* no. I'm sorry". Looked at the dude and was just like "umm okay". Then I asked if I could just get this TV and then he goes (not even joking) "okay you can carry it up front or you can carry it to a register"! I AM GAGGING inside at this point. I'm a small dude. The guy watches me pick up this 55" tv and carry it to the register. I get to the register and I thought the guys would just scan it while on the floor, but NO. I SHIT YOU NOT this guy tells me to lift it up on the counter and watches my tiny ass do it by myself lol. Paid for it, and got no offer for assistance to my car or at least the front of the store (The electronics dept. is in the very far back). I couldn't believe this there I was small little twink boy carrying a 55" tv in a box twice his size and no assistance. The TV is great. I'm happy with it, but the level of service at this place is non existent. Also, social distancing was not enforced at all. Long lines, with no space between people. If you wanna be ignored, treated like garbage, catch covid, and maybe get a work out in....this is your spot for that new upgrade on your TV lol. Such a joke read more

Everytime you go there hard to find parking and store not to busy. On the plus side free parking for everybody 24 hours a day if working or living in the Keeamoku Area. I guess the store don't care. But the word is out about the free parking there. read more

This Walmart was set up differently than any other one I've seen in the starts And it was next to a Sam's Club Really big, was pretty stocked up as well. And I was surprised to see how packed it was But no waiting in lines which was great! Would definitely go back read more

I go here at least 2-3 times per month go get basic necessities that at a great price, some of their things are way cheaper than CVS or Target. I try to go here earlier in the day to avoid long lines at the checkout. You just have to remember to bring your reuseable bag if you plan on purchasing more than a few items. I love the self-checkout as it is fast and painless for most occasions. read more

Poor customer service! Very racist unethical people work here. Lady asked for my drivers license and I handed it to her and after she entered my info in the computer she placed it on the scanner instead of back in my hands. Than the Asia lady at the exit door snatched my cart as if I was stealing and she had my receipt in her hands! We will not come back to this location! Walmart stop just hiring anyone that needs a job! Hire people who will appreciate their job and understanding the core values and customer service of their positions! read more

Walmart - The person who placed my ID on the scanner instead of back in my hands like I gave it to her. - Grocery Near Me - Honolulu, Hawaii

Walmart has always been a place to find great deals. In my opinion they do not disappoint. Quality has always been in question. Yesterday, I drove over to the Keeaumoku location in search for a cheap body scale. I haven't been there in over a year. I swear the aisles got smaller. Social distancing in this place is impossible. Walking around I saw many children & adults either not wearing their mask properly or not at all. Many employees walking around in groups. All I wanted to do is find that scale and get the hell out of there. I did eventually find it with some help. I asked two sales associates and got two different locations. I've purchased items from the Walmart website before. Delivery is fast. Recently I've noticed a charge for shipping even when you meet the $35 requirement. But it maybe worth paying the shipping, especially during this time. read more

I think most people who shop at Walmart frequently know how much it sucks especially this location. But today it is extra with. I made an order for three hours or less guaranteed and it is literally four hours past the time that is supposed to be delivered and no one can give me an answer. No one has contacted me and every person I call whether it's in the store or the stupid customer service, no one can give me a direct answer as to what's going on. I keep getting multiple different answers that have no relation to each other. Not one person I spoke to at the customer service wherever they're located has left note so I've had to say everything over and over again. As a person who values their time this is a complete waste of my day and I can't believe Walmart has come low with customer service and the quality of service. Worst experience out of my nine years being a member of the Walmart plus or whatever it's called. read more

This Walmart sucks so bad. Everything is locked up and you have to wait for a very long time for an associate to unlock the door (If you can even find one) seems like no one is assigned to a certain department. Most of their associate don't know anything with what is going on in the store, they're just there. If I were you just go to Target. read more

Couldn't find parking on the second floor. The store manager should only allow the near by construction workers to park on the roof top level only. read more

Having worked at HMSA right when Walmart opened several years ago, the place was many times a place that I would stop in on my lunch break. While I don't agree with some of their business practices, I do have to hand it to them the amount of the stuff that they offer here. The parking lot can be a very hectic place. I would suggest not parking in the spaces near the entrances. Cars tend to get backed up often here. This after all is a complex shared by a number of other business including a Sam's Club. Store layout is pretty reasonable. I think the wide aisles are definitely needed as this place can get packed. It is one of the big meeting places where local meets tourist. Locals come here for cheap prices on everyday goods. While tourists come here for the cheap prices on the Hawaii centric products. It is not the kind of place I really want to shop at. But I go to Walmart because they have almost everything under one roof. read more

This location is the worse in Oahu, Honolulu. Hands down, -*. The General Manager needs to be let go, fired, terminated or 86'd. Wal-Mart CEO Doug McMillan salary $22.8 million, the median salary Wal-Mart employees $19,177, basically 1,188 times the average employee. Customer service should be better, not sure what they get paid but I know it's hard work. Worked for retail making $15.00 Home Depot when I was in College, and they will work you to death. But one thing I learned working for Home Depot is guest satisfaction is priority #1. We, the customer pay their salary, not as much as Doug McMillan and you don't want to know his bonuses. I live 10 minutes walking distance, parking is horrendous, absolutely chaos. The 3 security guards outside don't do anything. They play with their phones, shirt untucked. G4 security company, maybe not sure but they should be replaced. Go back of Wal-Mart, up the ramp to park. Do not leave your car overnight, it will be vandalized. Honolulu cops will not care, so be aware of your surroundings. Homeless in front of store, trash everywhere, escalator filthy, do not touch the rubber guards, if you do sanitize. Employees are generally not happy there, I don't ask for help there except at the self check out, if there is a discrepancy on the item price or buying liquor, I'D check. Other than the bad customer service there are a few Wal-Mart employees, who do care. Beware, by law the receipt check out person are not allowed to double check your receipt. In California there is a lawsuit about checking receipts after your purchase. I've been there plenty of times bringing my own shopping bags and never been checked. Certain times and the employee checking will say they're told to check all receipts by their manager. This is where the Store Manager needs to be fired. Wal-Mart supposed to have Loss Prevention and security to make sure no one steals, but they're losing customers to Target due to making loyal customers feel uncomfortable. I highly recommend Target, it's only a few blocks away, much cleaner and better products. Was there today, Campbell and Progressive Soup much cheaper than Wal-Mart. They also have better produce and steaks packaged. The only way that this Wal-Mart will improve is by hurting them in revenue. CEO NEEDS to look at the reason sales are slumping and why there % of theft is high. Good luck and shop at better places. Honolulu in general needs to improve customer service. The locals feel the impact now due to the scare of the Coronavirus. Waikiki is empty, no foot traffic. Only the top tier stores will survive but Wal-Mart will do well because it does overall $40 million a day in profit. Think they can pay up the employees just a bit. read more

Parking is terrible here and the people that come here [from my experience] seems like they're all in a bad mood. I wouldn't come here unless you really need something. read more

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Good luck getting orders delivered unless your willing to pay more then 15% of your order total. As a senior delivery is helpful but as a senior on a fixed income this store is awful. I've not gotten refunds for items not received and there's no customer service by phone. You're on hold and they just hang up. read more

Prices at Walmart are very Budget wise. We pay for items worth their weight. And they also offer that if they have an item that is more expensive then the next store they will price match it. They have so many things to choose from. They also have workers that will help you every step of the way in any area of the store. read more

My biggest complaint about this Wal-Mart is that it is so busy that the restocking of shelves doesn't seem to keep up with the demand. A friend buys facial tissue & toilet paper here but there frequently seems to be a lack of the value priced items. Aside from that, parking has never really been an issue for me as I just park on the 2nd floor and just walk down one level. There's lots of empty spaces on the 2nd floor and it is easily accessed from the ramp on Sheridan Street! So easy! TIP - Wal-Mart price matches all other stores advertisements at the cash register! If you find an item on sale elsewhere, like $1 for 2 liter Coca-Cola soda, Wal-Mart will price match! Frequently other stores may run out of their sale items but they can easily be price matched at Wal-Mart! read more

Customer Service here really sucks! I rather make the journey to Pearl City Walmart. We recently moved to this side of the island and every visit has been awful. 1. The first incident that occurred happened when my sister and I ordered photo books for pick up from the Honolulu location. We both received email and text notifications that they were ready and went to pick them up the next day. I ordered 3 copies of the same item, my sister ordered one. When picking up the associate could only locate 1 of my books and my sister's hadn't even been printed. We were asked to wait an hour which we did and that we would get a call when ready. An hour and a half later no call. So we head over to the photo/electronic station. The books were given to us with the wrong color cover (brown instead of black). Frustrated, we asked for a manager. The woman who came lacked any empathy whatsoever. After explaining to her what had happened her response was a very monotone, "So you wanted black?" She left with the book and came back 10 minutes later handed us our order and took off. No sorry for the mix up or any type of apology. 2. My husband and I went to the self check out. We were purchasing superglue which needed approval from an associate. There were 3 of them standing together talking. My husband got the attention of one who reluctantly came to assist and instead of saying excuse me she squeezes her way between me and the QR code on the side of the machine that I didn't know she needed to get to. When leaving the other associate she was with was scrolling through social media on her phone. 3. My sister and I were leaving when asked to exit through the entrance because the cart collector was bringing in a line of carts. We did as we were told when the associate from the other side pushes my sisters cart back towards her and tells her to exit from the other side. She normally holds her baby in a front carrier but luckily I had offered to carry him instead. He would have been hit by the cart if she had been carrying him. read more

Making it Rain... The night was stormy these pass few days. I hope everyone stayed safe and dry. As for me, the electricity went out in my place... Son of a Beach!!!! I wanted to exercise but didn't want to chance getting caught in the rain. Thus, I did what any normal civilized person would do in a pandemic and decided to put my mask on and browse for items I don't need at wal mart, all while listening to a nice audiobook and dodging shopping carts. Then it hit me, not a cart, but an idea! I think I can reload my cash app debit card... holy moly. I was so excited! Who gets excited over making money deposits? I do Okay! Anywho, I was told that money service was in the back. I deposited some physical dollah bills I would have aimlessly spent at a strip club and put it to better use! Although there was a deposit fee of 1 dollar. I can use the cash boost to get zippys discount and purchase bitcoin. Thank you Wal Mart for helping go to the moon! read more

I was at self check out at the American Savings Bank area with my family when this Filipino lady with glasses name Maria walk towards us and stood in the back of us watching over us . I was scanning my items and putting it in my bag then she said that I didn't scan a product I turn around and told her that I was done scanning she then search my bag . She is not even security and besides I was still in the store and she demanded to search my bag what give her right to do this !!! I was so angry I talk to a manager name Robert who I felt didn't resolve the problem but I feel he took Maria's side instead of the customers side . What happen to customers is always right ! I am not going to give this Walmart any stars cuz they don't deserve any . As for that Maria lady management should have her evaluated she even have her name tag turn backward as if not to let people know her name . read more

No customer service! I asked for help, they just pointed to the directions. It was the wrong location.

My poor Black friend! I've never posted before, in fact only been reading Yelp for years, but decided I needed to write this to warn others who might have the same experience at Walmart Ke`eaumoku. Wish there were negative star ratings to match how angry I am. I've lived in Waikiki for decades so I have shopped at this Walmart literally hundreds of times since it was built. Never had any problem even when dressed like the beach bum I am. So I was shocked when a long-time friend shared with me that he has been tailed by security there a dozen times. About us, we're both older adults and I'm your average local Hawaiian/Haole/Chinese guy. He, however, is tall, muscled and African-American. He always dresses nicely, is a professional, doesn't even drink, looks just like me except for his skin color. So I actually joined him half a dozen times to shop there. I thought he might be imagining it (please forgive me for my naivete). AND I WAS SHOCKED. Three of those times a security guard was clearly following us. Once it was almost comical. The guard was trying very hard to appear nonchalant but every time we came out of an aisle there he was a few aisles over. This started in the grocery area, then the auto area then in pet food. By the time we got to electronics I had had enough. I walked up to him and asked, "What brah, you got a problem? You're following us." He stammered and squeaked out, "No, I'm not." I said, "Yes, you are. Knock it off!" Mind you each time we had a full cart of what turned out to be over a hundred dollar purchase. I have had an identically-filled cart a hundred times over the years and NEVER been stalked. The only difference these times was that I was with someone who was Black. I'm horrified! That this is happening in our Hawai`i, of all places, is soul-hurting. I didn't know what to say to my friend. We laughed a little, got angry a lot, but what can I say? That this world is full of injustice and bad people and silliness? That rings so hollow. Problem is I like shopping at this Walmart. I shop even more at Sam's Club so it's convenient to just run downstairs after instead of going to another grocery store. I even overlook their rude workers and perpetually-empty shelves. I have to decide now whether I can even go there anymore knowing how they profile certain races. My friend can't be the only one facing this trauma. I asked around and my Asian and white friends have never had this happen. It has, however, happened to some Polynesian and Micronesian friends. Also heard that this has happened to other black people. It's painful. Decide if you can support a store that clearly has a policy of racial-profiling. It was easier in the old days, I guess. At least the bad people were easy to spot in their white hoods. read more

If I could give this place a negative stars I would. Its not the products here that are the problem. I usually spend my good money with no issues with products. It's the people and vibe of this place. I always leave this place so angry and full of tension. I feel like there is a malevolent presence at this store. Anyone else feel this way??? Now I find out it was build over human remains. Good Nighy walmart. That's really shifty of them to do. read more

Went into the Optical department to have my eye glasses tightened a little bit as it was falling off my face. Of all my years having them adjusted at home in Canada was no issue except this lady at Walmart actually chipped one of my lenses in the corner!!!! Of course, I had no recourse since it is my own responsibility but how incompetent is she!!! She did not apologize and shrugged it off after chipping the lens. There goes my $1000 lens thanks to the incompetency of the Walmart employee working at the Optical department (mid Feb 2024). This is a warning to all....do not go to have your glasses tightened at Walmart! read more

I like going to this store. You can usually find what you need here at a lower cost: home, personal items, fashion, pet needs, snacks, auto needs, entertainment, and souvenirs here. The prices are low. The isles are easy to navigate. Well stocked items. However, this store lacks the makeup items and home cleaners I usually buy. I find them in the mainland. Some of the items like sponges and cleaning gloves cost a bit more. The lines usually are long. However, if you go to end near the entrance the lines usually are shorter. Go to Walmart during 11am on the weekdays when the store does not have many shoppers. You can avoid much frustration during this time. Located near the Ala Moana center this makes it easier for people who want to pick up some stuff not founded in the mall. read more

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Rip off, price gouge. I went to buy Zero water replacement filter. Web says available in store. Walmart employee says "only what we have here on display". Web says in stock, can order for pick up today. So order made (at 1pm) for "pick up today". I receive an email "order not ready will be ready by 8pm. Wait for email notification." At 9pm, I call "is my order ready?" "Oh, they closed at 8pm" email doesn't say you can't pick up after 8pm NOR does email say pick up department closes at 8pm. The next day I get a notification order ready. Good. But why is product marked up over 100%- more than two times as much as internet price? Not building customer loyalty ‍ read more

Walmart - More than double internet price - Grocery Near Me - Honolulu, Hawaii

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I would say that this has to be the busiest Walmart in all of Hawaii and maybe in the whole country. With that being said, it is pretty busy through out the whole day. I don't think they have stock clerk's to restock the shelves during the day as many times I find empty holes. One time I came late night and saw someone stocking the shelves and I noticed that he wasn't rotating stock. He just pushed the cans back and started putting the news in the front. What happened to stock rotation??? When I used to work for another competitor, we we're always told to rotate stock and to face the cans. One thing I do like besides the prices, are the greeters as they say hi and seem to be happy. So Walmart please hire some competent fast workers to stock the shelves during the day time and cashiers Tha can handle the long lines and you will get more stars from me. read more

Absolutely abysmal experience at this Walmart. I have been to plenty of Walmarts before, mainly in the continental US, but no experience was as bad as this one. Extremely busy, rude people, higher prices (must be because of being in Hawaii, which is somewhat understandable), but what took the cake was the kid who checked us out. The guy who helped us, Dylan, had his headphones in the whole time and scanned our 25 items without asking if we wanted a bag. Didn't say anything else, other than when we tried to buy beer, he just said "I'm not old enough to process beer" and went to put the beer on the belt of another Walmart employee who could. Didn't ask for help, anything. So, we had to do two separate transactions because his dumb ass couldn't communicate to us properly. Avoid this Walmart at all costs, if you can! read more

Thank God for Walmart in Hawaii. That's all I can say. Has all your essentials, large covered parking stucture. Lots of souvenirs. Walmart prices & lots of people as all Walmarts, but this one was not a typical clusterf#&%. Go there to stock up on water and snacks/bare necessities if staying a few days. read more

This Wal Mart is walking distance from Prince Waikiki Hotel. We got bottle water, Aloha canned teas, bananas and Hawaiian shirts. They have some Hawaiian souvenirs at a very reasonable prices. read more

I really don't prefer this walmart, but it's pretty much the only one in town. The only good thing about it is the parking (it's covered so you don't have to worry about the rain) and the large selection of items. The bad part is that everyone is at this walmart. AND although it seems like there are a lot of parking stalls, a lot of them are taken or either too narrow OR people just don't know how to park and take up more than one stall. My last visit here was an unpleasant one too. The whole parking garage smelled like urine and some other areas around walmart. I wasn't having it. I felt gross and icky. They need to pressure wash everything or something cause it stanksss! Meh, I'll just stick to the Pearl City location. That's the best one I think. read more

Opens early at 6am and a short Uber right to our hotel. Starbucks right next door. I was in and out and went specifically for 1-2 things and left so I wasn't able to ask for customer assistance read more

Today was my first visit to this particular Walmart. Not a bad experience overall. It is a good Walmart store. Parking was a little bit of a hassle, but eventually we got a spot. Lots of pedestrians going to and fro made it a challenge. Once inside, my fiancé an I had no problems. Everything was well-marked, everything was clean and organized, and there were lots of helpful signs and available employees around. I liked their souvenir section, which attracted a lot of tourists. It was tidy and organized, and I found some good stuff their, too. My fiancé and I went in for some Hawaiian kine slippers. We found the perfect ones, and the price was perfect. Checkout took a little while, but that's nothing new for Walmart here on the island. I liked that they had an L&L BBQ inside the store. Not sure the quality of it, but when we try it out another time, I'll let you know. It's just cool that the restaurant is there for anyone who wants a yummy bite to eat while out and about. read more

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