The pharmacy is good especially in the morning. No waits near the billing. The lady near the billing was good and helpful. The worst part was,there is a photo booth inside the walgreens. I just went to pick up my daughter's passport size photos. The man near the counter doesn't listen to you well. He doesn't understands anything and not helpful. I asked him if he could cut out the photos for me. It was an emergency for me. This white fat man would never help me and just walks off. So I would not go back to this walgreens in Mary Ave, especially for the photos. There's more better options outside. read more

A very poorly run Pharmacy. The asian guy who handles customers can do so by being a bit less confronting, instead of routinely barking instructions. Walgreens system is so antiquated, it asks for the same information again and again. These guys need to know AI has advanced pretty significantly. If Amazon could deliver medication in 24 hrs, these guys just don't stand a chance. I wanted to respond to their survey and unfortunately the walgreens receipt printout had an ink blotch making me guess the password. Tried twice with my guess'ed password and the invitation expired. Most of the staff here need to go on a crash course, urgently, on how to "gently" deal with customers. I will not use this particular pharmacy again. Posting these comments after 2 visits in less than a week. read more

Today I asked Oksana at the cash register where the powder household cleansers (for example Comet brand or Ajax brand or Bon Ami brand) are located. She said that all of the cleansers are in the same aisle. I told her I looked in the aisle where the brooms are located but couldn't find anything there. She said "Do you want me to show you?". I said "Yes". She took me to the aisle that I had already checked. I told her again I couldn't find anything there. I asked her if we could ask another employee. We returned to the register. She pointed to another employee that was about 10 yards away and told me to ask him. I said "Can you please call him over?". Instead of calling him over for me she told me that I can just go ask him. I asked him and he said all of the cleansers are in the same aisle. I asked him to show me where. He took me to the same aisle I had already checked. I asked him again if there are any powder household cleansers in that aisle. He said that if they carry it that it would be in that aisle but he didn't actually look for me. He told me that if I don't see it then they don't have it. I returned to the cash register to pay for my other things. I asked Oksana what the name of that man was. She said Rahul (sp?). I asked her to spell it for me. She said that I should go find him and ask him myself. Needless to say, it was an extremely disappointing customer service experience. Oksana and Rahul were not very interested at all in being helpful. read more

Service is slow. With only 2 people on line in front of me yesterday, I waited almost 20 minutes to pick up my prescription. This is common there. Walgreens has not not adapted their limited space well to accommodate Covid considerations. While you wait on line, people typically pass by you with less than 6 feet of distance because there are no one way aisles. No contactless payment. You have to input your phone number, select whether you want to make a donation to a charity, and press the Yes button on the keypad several times to complete your transaction. They do provide a Qtip that doesn't work on several of the screens. Could do much bettter. read more

I love LOOOOVE this pharmacy! I've had chronic illnesses for several years and always seem to have prescriptions that need filling. I've been coming to this pharmacy for years now and cant think of a single bad thing to say about them. The pharmacy area is always clean - the sitting area is nice and quiet for when you arent feeling well and you just need a calm place to sit while waiting. The staff are friendly and dont seem bothered by silly questions. Harry, the lead pharmacist is a very sweet man who knows all of his customers' names and faces. The assistants are courteous and take time to get to know you and your prescriptions and even have them ready for you by the time you get to the front of the line (there is almost never a line). Thanks for being so awesome, guys!! read more

Neat store with friendly stuff and good selection of cosmetic products. However, the location of the products isn't obvious: body lotions are far away from soaps, divided with a huge aisle with hair products. I guess there is some logic to this organization, but it is not obvious. read more

Good medium to small sized store. They have a little bit of everything. Normally it's not too crowed, and the line moves... Store is normally neat, and friendly. People that work there are friendly, and helpful as to be expected... I like it... read more

Much cleaner, if not smaller, store than its Mountain View counterpart. It doesn't sit on El Camino, so it's not as much of a homeless/tweaker/general weirdo magnet. Great for toiletries, greeting cards, other last-minute items. As of 12/2006, open 'till midnight. read more

The 5 stars are truly for Mr. Elias, one of the best store managers I've ever come across. When "rewards" coupons fail to print of an advertised price fails to record properly, Mr. Elias resolves all issues and "makes it right" for the customer, easily and quickly. He knows customer service and provides the best customer service around. I've shopped at other Walgreens stores, and have encountered "advertised products out of stock" or similar issues. Few managers know how to take care of their customers when inevitable issues arise. Mr. Elias is one of the elite. The customer service he provides brings me back to this store as a customer, and keeps me away from other stores. read more

Everytime I come to this pharmacy it's a zoo. The workers seem competent but somehow they are either understaffed or their system does not work well because I never feel like it's a fast process here. I waited 1.5 hrs in the waiting area for them the other day to fill a prescription that I was picking up for my mother. Kind of tiring to wait that long when you've been at the hospital all day. Even at that, it was only a partial refill because they didn't have enough of what I needed. When I called back a couple days later, I was on hold for 10 minutes before anyone picked up. The supply did not come in and no one called to tell me this was a problem. They also give flu shots here so they are frantically trying to fill prescriptions while running out from behind the counter to squeeze in those flu shots. They created a little private area with a screen to give the shots but there's nothing private about it because the waiting area is so tiny you can clearly hear everything that is being said-I've noticed there is no attempt to lower their voices when they are behind the screen. Don't really understand all the positive reviews because that has definitely not been my experience. I'm switching my mother's prescriptions out of here as fast as I can. I've been going to Target for years and have never experienced what I've experienced at this Walgreens. read more

I often come here for the great bargains, on occasion their sales are not a bargain but as is often the case you have to compare prices and take the time to price shop. I wish they didn't have a quantity limit when they have great sales. Great place to buy a variety of candy when you are shopping for something special as a gift add on. Most of their brand name medications are also a good bargain. read more

Great place. I've been coming here for over 20 years and the staff has always been courteous and helpful. The pharmacy personnel have been very knowledgeable as well and they do their best to help. Highly recommended. read more

It was very bad experience to visit this Walgreens I was there for some prescription of burn mark cream...almost waiting for 20 minute my no comes n I told her that I am looking for burn mark cream she told me to go to next counter n she is busy with packaging of medicine n nobody attend me there also 20 m the name of the lady is susain she is v rude I will never vist this Walgreens again read more

Came here today with two under two to get passport photos. Sounds like a nightmare, right? Well it had potential to be one but the staff at this Walgreens made it so much easier. Cheers to the ever-patient Martha who made capturing a toddler during a meltdown and an infant with barely any neck control seem easy. Thanks to everyone on the floor who was kind and patient. read more

This place is close to where I work so I will stop here and do errands occasionally. They always have sales going on and the people are nice. Just your typical Walgreens. read more

This is the second time I used this Walgreens for photo prints , few months back I had a very bad experience because lat time they said that I don't have an order online , I showed them the proof and finally they have to print it and all that so I had to wait , I didn't put a review because I believe in second chance!!!! And now I'm giving 5 star review because This morning I had to pick up photos again but this time it was excellent !!! I don't need to wait in line , photos are ready and Nicole ask me if I want to use my points . WOW awesome service !!!! I hope next time they will deliver the same service that I experienced today;) read more

Walgreens doesn't honor prescription coupons that specifically provide a price and "Walgreens" on it. But, if I'm willing to pay 25% more.......... I will no longer fill any prescriptions at this shady pharmacy. read more

I love walgreens and the pharmacist are very nice and helpful they go out of their way to help. Even my insurance wont cover my kids meds sometimes i still dont switch pharmacy! Theres nooo way! I would like to thank pharmacist henry or harry he is the BEST! I cant belive i forgot his name! Xcellent customer service i think he should be awared by board of pharmacy. Or walgreens. read more

The Pharmacist here is a really nasty, her name is Radhi. She has the WORST customer service. Everyone else that works in the store is nice and helpful. read more

Most drug stores now rate no more than one star on Yelp. I go to the drug stores to pick up prescriptions, pretty much nothing else. They have all gotten really bad at it. It seems half the people picking up are having issues with insurance, or the new "opioid control" laws that are effecting many OTC drugs. As other reviewers have said, 1) a "fast lane" for people just picking up would be great - I'd raise this rating another star. 2) Hire more people - I just spent what seemed like an hour on hold. There's obviously only one person handling the phones. 3) Make the pharmacy hours the same as the store hours. I keep coming here in the evening to pick up, only to find that the store is "open" but the pharmacy is sealed in metal shutters. A drug store without an open pharmacy is nothing but a glorified 7-11. 4) The national chain should hire some lawyers to look out for their customers and sort out the "opioid control" laws effecting other prescriptions. All that aside this place is still better than the nearby Rite-Aid or CVS (no room to list all their failings here), thus the two stars. read more

You know what you're going to get with these chain drugstores. This Walgreens isn't remarkable in this sense, but I've noticed a pattern now that deserves a review. Every time I'm looking for something and can't find it at the other drugstores (including other Walgreens), I can always find it here. This has happened enough times that I've started making this my first stop. read more

Wow, head full of allergies with card in hand to buy Claritin D I turned the corner to get it at the pharmacy, because meth-heads make us have to do that, but to my surprise they are starting to close the gate. One lady gives me the signal that they can fill my order only to be shot down by the other lady who was pushing the button. "Come back after 1, we're closed!" she said as the gate continued to come down. I think it's time for a new pharm. read more

Not the best customer service, location is best and convenient. They have associates that do not want to help, do returns easily or give rain checks for items that the flyer has for the week. Most frustrating store to deal with. read more

Staff is very rude and not user friendly, I purchased 2 pack of baby food 2 days back , One of them we opened and my baby did not like it at all hence we wanted to return unopened one and buy new one with different flavor. But I lost my receipt in between and they simply refused to return it. Manager did not brother to check that item is brought from same store. read more

The girls who work in the beauty department are always super nice when I come in, and they always remember me even though I come in infrequently. They also gave a lot of samples which is super cute of them. read more

Go here for pharmacy recommendations. They give you best advice and save you money by not recommending stuff that doesn't work. Also pharmacy staff is very friendly. read more

The pharmacy here has earned my business. Twice in the last few months, this pharmacy has had the medicine for a new prescription in stock when the nearest CVS did not. The pharmacist was helpful and careful in describing to me what I should know about the new medicine. When I asked a question about over-the-counter medicines to avoid with the new prescription, he took the time to walk with me to the store shelves and specify exactly which cold medication ingredient should be avoided. He offered to special order cold medicines I was looking for if I wanted something that the store did not usually carry. Also, I really like that there is a waiting area with chairs for people who are waiting to have their prescription filled. read more

Was here today and got really good service - good enough to comment on. I was picking up a photo order I had just put through, but the staff member expedited it and came and found me in the store when it was done. All the while she was friendly and kind. Five stars. read more

Worst pharmacy experience every time! I go there because it is close to my home. But every time I do I decide this is the last time. There is always a long line with pharmacists helping customers having insurance issues. Last night I had to wait 20 minutes to complete a 30 second transaction to pick up a prescription that was ready for pickup (I had gotten a text) . Why don't they have a line for people who only want to pick up prescriptions and have gotten confirmation that their prescription is ready for pick up? An express lane, or at least call out to those who are waiting to find out if their only reason for waiting is to pick up a prescription, (for which they have received a confirmation). Help these people first before those having other issues which take a lot of time. I have made this suggestion to them many times, and it has been ignored. The response is always that they are short staffed or busy. read more