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    Recommended Reviews - SEPHORA

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    Reviews With Photos

    Carmen V.

    Brand new, all fresh, all pretty, full stocked and in a still pretty new area in Santa Clara/San Jose, the Santa Clara Square (that consists in several companies, an impossible to forget wonderful Whole Foods and a few other restaurants). I wish Sephora luck in this location, as the other famous beauty chain around does not seem to be ever filled with customers...not even pre-pandemic. I wonder what will the future bring to this Sephora location, as also is competing with the array of natural beauty products from Whole Foods that are really awesome. If you go to this Sephora during these early days you will get a bag if you spend $100 in goodies. I like that the sellers are not pushy and when you say you just want to browse leave you alone. Very nice addendum to the Santa Clara square and the beautiful shopping area that it is becoming.

    They sell men's cologne! Game changer!

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    4 months ago

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    9 months ago

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    1 year ago

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    3 months ago

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    4 months ago

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    10 months ago

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    2 years ago

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    5 years ago

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    5 years ago

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    2 years ago

    The customer service is poor at this location. It is difficult to get help and the staff is rude. I would not recommend

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    1 year ago

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    3 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    3 years ago

    I left the santa Clara Sephora in the mall to come here for better service. Thank Goodness they treated me like a human! Highly recommend

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    4 years ago

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    5 years ago

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    Ask the Community - SEPHORA

    Review Highlights - SEPHORA

    Melody carefully matched the foundation shade, selected eye makeup, blush, and some.

    Mentioned in 8 reviews

    Read more highlights

    Sophia Naturals Skincare - Another great skincare transformation

    Sophia Naturals Skincare

    4.8(160 reviews)
    2.2 mi
    $$$

    I contacted Sophia Naturals Skincare because I came across them on social media and the natural…read moreaspect of Sophia's products and services was very appealing to me. One of my eyelids grew milia throughout one year out of nowhere, and it was really bad for my self esteem. I was looking around for where to get this fixed, and my primary doctor suggested a professional esthetician. I asked someone on the team if they could deal with this type of issue, and Aily responded promptly by asking for details and confirming a quick appointment. As Aily deftly removed my milia while explaining what she was doing, she also analyzed my skin and basically said that I'm good and needed no treatments done. Honesty especially in a profession where you need clients is so rare that I wished I did have something that would have prompted a treatment plan with Aily. Aily was gentle and informative, and helped me feel both physically and mentally better by tenfold at a time when I was feeling quite depressed. I will now refer my friends who do need help with their skin here.

    Came here for a few custom facials a while ago but did not have a great experience…read more I had just started using tretinoin as my skin texture had not been great and I had a lot of closed comedones. During my first facial, the aesthetician analyzed my skin and pointed out that my skin barrier was damaged. Even though I had acne, the underlying layers of my skin seemed dry to her so she mostly focused on hydrating my skin. She recommended I buy the Sophia Naturals Skincare healing cream and SPF hydrating sunscreen since tretinoin is very drying, so I did. Couple weeks after using the new products, I began breaking out like never before. My acne was deep and aching, something I had never experienced in the past. I returned to the salon for two more custom facials and the aesthetician said that this type of acne is expected for the first 2-3 months when using tretinoin as the skin is likely purging. She did some extractions as well which were quite painful. However, my acne was not getting any better after 3 months so I decided to consult a dermatologist. The doctor told me that the Sophia Naturals Skincare sunscreen and moisturizer were clogging my pores. The shea butter and oils in the products were too heavy, therefore trapping all the impurities in my skin that the tretinoin was bringing to the surface and ultimately causing my breakouts. I switched over to a generic drugstore sunscreen and moisturizer and within a few weeks, my acne started clearing up a bit. My skin is much better now, though I was left with some acne scars on my face. This experience was distressing as I had never had this intense of acne in my life. While the service itself was good and the aesthetician was friendly, I felt that she was not knowledgeable about product recommendations which ultimately worsened my skin. It took a long time for my skin to recover and get back to where it was before. I would not return

    Photos
    Sophia Naturals Skincare - Lobby waiting room

    Lobby waiting room

    Sophia Naturals Skincare - Indoor lobby area

    Indoor lobby area

    Sophia Naturals Skincare - Indoor lobby area

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    Indoor lobby area

    OrangeTwist - Amazing skin transformation by our esthetician Tiffany

    OrangeTwist

    4.6(160 reviews)
    0.1 mi
    $$$
    Certified professionals
    Available by appointment

    I've passed this place so many times, probably hundreds, and I finally gave it a try. I never…read morerealized they did facials, always just thought it was Botox. BUTS THAT IS NOT THE CASE. After wanting to find a new facial place, naturally I got on YELP. I booked my first facial appointment online then decided I wanted to add on dermaplaning and Blanca was so helpful when I called. She answered all of my questions and really took her time explaining things. I didn't feel rushed at all. She even shared that dermaplaning and a hydro facial are her favorite combo, which made me feel more comfortable because I've never had dermaplaning done. I could hardly wait until my appointment day! When I walked in, I was immediately greeted with friendliness and smiles from Anna Lisa and Jillian! They offered me a drink, so many fun choices! Then I signed some newbie forms. After Anna Lisa took me to a private room. Ugh, the vibes were amazing. 10/10. Major spa vibes, scents, sounds, lights, and warmth. Love that you can get cozy and put the towel robe on. Then getting in the heated bed is the cherry on top, but the facial hasn't even started!!! On to the services...I got dermaplaning and a deluxe hydrafacial. Not going to say too much about the services because you really need to see for yourself, but Anna Lisa was amazing!!! I really appreciate that she took her time with me, answered my questions, and provided the most relaxed, and comfortable experience for me. I loved her and the services so much, that I became a member. Jillian was so knowledgeable at check out and provided all the info I needed to make this choice. Monthly luxurious facials from Anna Lisa, yes please! Already looking forward to next month! Thank you!!

    I've been coming to Orangetwist for a few months now for laser hair removal. This was my first…read moreexperience with laser, and the procedure is pretty straightforward. They do a good job answering any questions I have and the ladies at the front are always greeting me with a smile! I love that they offer you complimentary beverage when checking in, the lobby area is cute and clean too. The LHR procedure itself is relatively painless and quick. I saw great results almost immediately after. -1 star because I think communication around medication/antibiotics use beforehand could be improved. My first time visit here they weren't able to treat me because I was on an antibiotic, a quick call or questionnaire beforehand could have saved me the trip there. Overall, it's been a positive experience and I'm definitely returning since I bought a package during a promotion they had.

    Photos
    OrangeTwist - Lips by Nurse Kati!

    Lips by Nurse Kati!

    OrangeTwist - Hydrafacial Boost your treatment with Suzanne!

    Hydrafacial Boost your treatment with Suzanne!

    OrangeTwist - Say bye to wrinkles!

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    Say bye to wrinkles!

    Anna's Skin Spa - Certified Signature HYDRAFACIAL

    Anna's Skin Spa

    5.0(21 reviews)
    1.3 mi

    had the most amazing facial experience, and I can't recommend it enough! From the moment I walked…read morein, the atmosphere was calming and inviting, with soft music and soothing aromas instantly putting me at ease. The esthetician was incredibly knowledgeable and took the time to assess my skin's needs before customizing the treatment just for me. Every step felt luxurious--from the gentle cleanse to the deep exfoliation, followed by a relaxing facial massage that melted away all tension. The products used were high-quality and left my skin feeling rejuvenated, hydrated, and glowing. What really set this facial apart was the attention to detail and the esthetician's focus on providing a truly personalized experience. I left feeling pampered and refreshed, with my skin looking noticeably brighter and more radiant. If you're looking for a facial that delivers both relaxation and results, this place is an absolute must-visit!

    Anna is very professional and sweet at the same time. I used to be so scared of the extraction part…read morewith other estheticians, but the way Anna does extractions is gentle and not painful! My skin has improved so much with Anna. I highly recommend her facial services, especially the popular hydrafacial. Hint: don't forget to take care of your neck too! She offers neck treatments as well. Also, her studio is clean, cute, and relaxing. There are starry lights to look at on the ceiling :)

    Photos
    Anna's Skin Spa - Anti-Aging RF Skin Lifting

    Anti-Aging RF Skin Lifting

    Anna's Skin Spa
    Anna's Skin Spa - DELUXE HYDRAFACIAL™

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    DELUXE HYDRAFACIAL™

    Skin By Minh

    Skin By Minh

    5.0(21 reviews)
    2.8 mi

    I made an appt with Minh after being gifted a facial from a dear friend. Prior to my appt I filled…read moreout a questionnaire regarding my skin and lifestyle. She went through the questionnaire thoroughly and talked about my skincare routine and explained how her facials work. We also discussed in detail about my skin concerns and after examining my face, she went to work! Minh explained what she is putting on my face, how it helps and the next steps. Her hands and technique felt amazing on my skin. I felt so relaxed and taken care of. She was super gentle and as gentle as can be when she did extractions. At the end of the night while taking my shower, my face felt SO soft and so clean. This was the softest my skin had ever felt. It felt so velvety under the running water and clean and plump when I finished my shower. I will be booking facials with Minh more often and I also learned she does lash lifts + tints, which I hope to try in the future. So thankful my friend recommended her!

    Minh is an absolute professional. As we were trying to figure out a date to meet, she immediately…read moreprovided me options to what works best with my schedule. I haven't had a facial for quite some time, and a lot of my skin issues, primarily anti-aging has come up. She did a few extractions that I didn't know was possible and got rid of one that has been bugging me a for a while. Throughout our session, she guided me through what she was going to do and made sure I was comfortable the whole time! My skin feels so refreshed after meeting with Minh and I woke up feeling flawless!! Thank you, Minh!!

    Photos
    Skin By Minh - Skin By Minh studio

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    Skin By Minh studio

    Facials Plus - Small Shop with emphasis on customer satisfaction.

    Facials Plus

    4.5(26 reviews)
    2.7 mi
    $$

    I've been seeing Nancy for massage therapy since late 2016 (Take Time Massage) and I try to get in…read moreat least twice per month. It's obvious that she has a lot of loyal regular clients for all of her services and I noticed that she even has several male clients that get facials. Although my skin is in fairly good condition, I do have some pores that have congestion. I was a bit reluctant to try but since I trust Nancy and she's gotten great reviews, I decided to get a facial. I have no idea why I assumed only women got them but I did. Since it was my first time I asked Nancy to let me know what she was doing as she went along. Every step of the process, Nancy explained what she was doing and why. She even told me about the products she was using. I really enjoyed that and appreciated the extra effort. Not only does she take good care of your skin she adds a shoulder, neck and arm massage to really complete the overall experience. I couldn't believe how smooth my skin felt right after my facial but also for days to follow. It was very refreshing, relaxing and my pores were clear. The facial was definitely beyond my expectations so I was extremely pleased. I will definitely continue to get facials in addition to getting my regular massage therapy sessions. Nancy's amazing service and super friendly demeanor is an awesome combination. Add the fact that she uses only high quality products makes seeing her a must!

    I was optimistic that I'd find my go-to local facial spot after reading reviews, however I had an…read moreunpleasant experience with Nancy, for multiple reasons: 1) She was 15 mins late for our 10am appt 2) I happened to mention at the start of our appt that I had a massage scheduled for later. Nancy let me know she provides massage services as well. Despite expressing I'm happy with my massage therapist, she spent the entire appointment prying about him (location, experience, etc) in what seemed like an attempt to convince me she is better. Even when the subject changed, she repeatedly came back to it. 3) She prides herself on including a complimentary neck and upper back massage as a part of the facial (mentioned it to me on the phone and text). However, when I requested more pressure during the massage portion, she became defensive and said, "This is a facial, not a massage" and that I should schedule a massage if that's what I want. I did not feel like my muscles were massaged at all. If you're going to include a massage of your own accord, why be so defensive when the client makes a request regarding pressure? It was uncomfortable. 4) I got two dark spots on my face where Nancy did extractions. This has never happened before. I texted to ask about it and she insinuated it's because I'm Indian and Indian women tend to have hyperpigmentation in general... despite my saying I've never had this issue. Overall, I did not feel she was professional or knowledgeable and did not appreciate her attitude. Giving 2 stars because the products seem like high quality.

    Photos
    Facials Plus
    Facials Plus

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    TD Beauty Spa - BB glow treatment

    TD Beauty Spa

    4.6(171 reviews)
    4.9 mi
    $$

    First time here and it was AMAZINGGG!! From the moment I walked in, I felt so welcomed--especially…read moreby the lady at the front. The whole place has such a calm and relaxing vibe. I was a little nervous at first, but Hieu completely changed that. She was so kind, and her hands are honestly magic. She made sure I felt comfortable and relaxed the entire time. I got the facial and scalp treatment, and it was seriously one of the best experiences I've had. I've been to other places before, but this one really stands out. It's also very affordable for the quality of service you get, which makes it even better. Thank you guys so much--I'll definitely be coming back!!

    It was my first time getting head message and first time going to TD beauty Spa in Milpitas. I had…read moresuch a wonderful experience at TD Spa in Milpitas today! I booked a head massage with a mini facial with Jessica, and it was absolutely amazing. Jessica is incredibly professional, gentle, and very skilled. She made sure I was comfortable throughout the session and created a very relaxing and calming experience. The head massage was one of the best I've had -- it helped release so much tension and left me feeling deeply relaxed. The mini facial was also refreshing and left my skin feeling clean, soft, and rejuvenated. The spa environment was peaceful and welcoming, which made it easy to completely unwind. You can really tell that Jessica cares about her clients and takes pride in her work. I highly recommend Jessica if you're looking for a relaxing and high-quality spa experience. I will definitely be coming back!

    Photos
    TD Beauty Spa - BB Glow treatment

    BB Glow treatment

    TD Beauty Spa - Meso HA+ for Glowy Skin

    Meso HA+ for Glowy Skin

    TD Beauty Spa - Collagen Facial Treatment

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    Collagen Facial Treatment

    SEPHORA - cosmetics - Updated May 2026

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