Sylvia assisted me this past weekend. She was on point on what my face needed as far as bronzer…read moreblush & concealer. I sure do admire her patience & great customer service she gave me. It's hard to find honest people that care in the customer service industry and for that thank you so much! I definitely will spread the word to family and friends

Karla was working today 8/14! she really helped me out and was super kind ! Great customer serviceread more

I'm giving the store five stars because the ultimate result from my visit was a five star…read moreexperience I've been frustrated when I've been walking around at least eight aisles and I couldn't find one employee. I finally went up to the registers and asked for help. I'm guessing they might be shortstaffed, but Camille came over and Camille deserves a raise Unlike at Sephora, where they immediately come up and want to help you because they are required to so that you use their name at the register not so they get commission so that their employer knows they're working, but are they really working? They quickly come up try to shove product at you And walk away. Camille was not such an employee. She spent over 30 minutes with me turning her arm into a pallet, helping me with concealer, tinted, cover up sunscreen and full coverage. She was top rate and explain explaining all of the products the pros and cons she knew her Sephora may have lost a customer today

I was dressed nicely, carrying a small clutch with a shoulder strap (which was far too small to…read moreconceal merchandise and the only reason I bring it up), and wearing nice jewelry after going to brunch. Despite that, one employee with short red hair seemed to follow me around the store while paying far more attention to me than to a group of blonde teenagers who were laughing and hanging around the travel-size section. I was smelling perfumes for an upcoming birthday. While I was still shopping in the isles she immediately offered to ring me up after following me throughout the store right then and there since I had two full size perfumes and a full size face cream...which again wearing what I was there was zero way I could take it, which only reinforced the feeling that I was being watched. To make matters worse, when I pointed out the half-off yellow sticker signage, she dismissed it with "Nope, it's that price," without even taking the time to read the sign, or to check the other prices. I've shopped at the Cupertino, Campbell, and Morgan Hill locations and have never been treated this way. In fact Cupertino is close to a therapy center for special needs children so I have gone there messy bun and eyes red from emotional days and was always treated so kindly and that store carries chanel. The difference in how I was treated at this store left me feeling profiled. Shopping to decompress shouldn't mean being viewed with suspicion and asked to be checked out before you are done shopping. After reading others reviews this seems to be a common issue. This area is pretty heavily POC so if she feels uncomfortable working with diverse looking clients she needs to work at another location or in the back. Reported it to Corporate for training. If someone is clearly there to shop and spend money, they deserve to be treated with the same respect as every other customer. Unfortunately, I won't be returning to this location.

This clean organized shop is amazing! They lady helped me find exactly what I was looking for. The…read moreproducts are incredible. They smell clean and appealing. The night cream is thick and rich. I think this might be a real find! Highly recommend giving this a try. I just found out about the spray yesterday and now this cream!! It's incredible!!

Sean was a great employee and provided excellent service. Me and my girlfriend came inside the…read morestore because we love organic and fresh products without harmful ingredients, Sean knows his stuff and even gave us some samples to try out.

Employees were outstandingly rude they for sure were stereotyping me because the whole time they…read morewere just staring and looking me up and down the whole time with ugly faces even my mom saw it too and took a picture

Sara and (Victoria or Veronica) lol can't remember which name sorry girl! Such a vibe super sweet…read moreladies and V recommend the lash primer after trying it out and I left w/ the two items I initially came for and continued shopping around the mall and couldn't help but go back to MAC for the lash primer ! Soooooo good!!!!!!

One word, one name.... AMANDA! She's the best! Actually made me leave the store feeling like a…read moreVIP... Her knowledge, suggestions, and overall customer service was a 15/10! She helped me acquire all of the Mother's Day gifts I needed! I can't wait to come back!

Popped in here for the first time today. Shout out to Hoda, who was very helpful and generous with…read moreall her great beauty product advice. It's a relaxed atmosphere and a beautiful store.

Love love love coming to Bath & body Works. Employees are always welcoming and helpful if there's…read moreanything that you're looking for. You can always find some sort of sale going on. I always stock up on the mini hand sanitizers with the little attachable toppers in the different themes and for different seasons or holidays.

It's a pretty decent mid-sized BBW (I've been to ginormous standalone ones so this counts as mid…read moresized in my mind). You can order for pick up here too. There's samples in front to try if you don't want to walk in but want to freshen up a bit, but of course they also still have their testers at every which way that you take. Service is friendly and welcoming just like very other BBW and this location had enough workers during the holiday season to efficiently work through the long line of customers. Shop is pretty decently organized but I recall wanting to find an extremely specific shimmering body spray in a scent that my boyfriend liked for his cosplays and when I tried to use a coupon for a different item, nothing really matched what we wanted scent wise or what we were looking for so that was sadly a 2/2 failure. Probably bad luck but everything else is good about this shop!

I placed my order online and picked it up at the Oakridge store and had such a good experience…read more Lush sent me an email letting me know when my order was ready, which was the same day I placed the order. They hold your order for four days and then cancel it if you haven't picked it up. Also, they don't charge you until you pick it up. When I went to pick up my order, the sales associate found it within a few seconds. To my surprise there were a handful of samples in the bag. I looove Lush samples! Thanks Lush for making my day. I would definitely use the pick up service again and will continue being a happy Lush customer.

I don't know why this location has such high reviews. Let me start by saying I enjoy browsing and…read morelooking around; some workers are nice but others are just so so and others just stink. Today I wanted to use my $5 credit reward in my app and she didn't even know how to do it . And all she had to do was type in my email and when I suggested that she said I was wrong-- jokes on you sweetheart. I've worked in retail for 7 years and I ended up being right, in this case I was right and you're wrong. But above all she completely violated my boundaries and touches my phone and taps away at it without even asking !! Who DOES that?!

Love this Sephora inside Kohl's! It's located near the…read moreentrance to outside parking lot. The staff here are always so friendly and nice. They don't carry everything from Sephora, but I prefer this location over the bigger one located next to chipotle, which is also in great mall! due to their customer service They are happy to assist you in finding what you're looking for and letting you know about their current sales and deals. Love that they're open late too during holiday season!

What a great experience I had with this Sephora inside Kohls. I needed to restock on my k18 hair…read moremask and some other things and I decided to go here. I'm glad I did, the place was so peaceful, calm and relaxed. I was able to browse and pick the products I wanted with ease. Of course I was greeted kindly by two employees, a woman from kohls and the amazing worker named Rosie from Sephora. She was so friendly and I asked her for recommendation for skincare out of the things I could choose as a birthday gift. This woman was so kind and thoughtful, she wished me a happy belated birthday and made sure I had options in picking the best gift and even gave me great advice on other products. The best part was the interaction was so easy and not forced, I felt so great leaving this location afterwards that I usually wait a couple of hours to leave a review but I needed to write this now as I feel like I would forget some pretty amazing details like the fact that I had forgotten I had saved my rewards (money off purchase) so getting a nice amount of $ off my purchase was even more satisfying with all the extra like the birthday gift and the rewards. Thank you Rosie, you are awesome.