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    L'Occitane en Provence

    3.9 (15 reviews)
    Open 10:00 am - 9:00 pm

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    Sunil R.

    L'Occitane is one of my favorite brands. High-quality products that always gets plus points as a gift. This is a great location with awesome service. Took me a while to find them though I have been to this mall hundreds of times...they are a few doors down from Nordstrom if you are looking. The lady who helped me out today was super nice! High-quality person providing high-quality service. She did a great job gift-wrapping the items I bought.

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    6 months ago

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    7 months ago

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    2 months ago

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    6 months ago

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    3 years ago

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    1 year ago

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    9 months ago

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    5 years ago

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    Ask the Community - L'Occitane en Provence

    Review Highlights - L'Occitane en Provence

    I love this store in valley fair, always friendly and helpful staff.

    Mentioned in 3 reviews

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    TokTok Beauty - from 1.19.26

    TokTok Beauty

    4.8(102 reviews)
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    This store is my happy place! The staff are friendly and do a great job keeping things tidy…read more They're very helpful but also let you shop in peace, which I appreciate. They have a lot of popular asian skincare, hair care, and makeup + lesser known products that are fun finds and still effective! I've found that their products are oftentimes a better deal than what you'd get from online retailers like yesstyle/stylevana when you factor in shipping costs. It's also in a great location near heytea and ranch 99, making it a convenient stop to get all your necessities! The parking lot can get busy depending on when you go, but it's never taken me more than 5mins to find a spot. Things that would improve the experience is having more inventory (i've had a few experiences where the product I went in for are out of stock and they aren't always sure when it will be restocked). I also wish they carried the Kose tone up sunscreen, but at least there are plenty of other products to try!

    This is the perfect stop if you're hunting for legit Asian skincare without risking online fakes…read more The shelves are packed with imported creams, lotions, sunscreens. I finally found two products I'd been searching for everywhere: Biore UV and Centella, after even Walmart let me down with counterfeits. Prices lean high, but at least you're getting the real stuff. If you want trustworthy Asian skincare in San Jose, this is the spot.

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    SEPHORA

    SEPHORA

    3.7(40 reviews)
    4.2 mi

    This is one of the lesser busy Sephora locations I've been too, but the parking can be horrendous…read more Staff are helpful, they are usually well stocked, and lines are short. They do keep the perfumes locked up because of theft, but ask any associate and they will gram it for you quickly!

    This store seems chronically understaffed, which is reflected by inconsistent service (some…read moreprofessional employees, some unprofessional), frequently low/out of stock products (which says a lot because their inventory seems limited as is), long wait times to check out, and generally dirty and messy store. The second most recent time I went, I saw one of the workers roll her eyes and give attitude to a DoorDash driver who was asking for help finding a product. When she helped me, she was nicer and said that the store was crazy because of an ongoing sale. As someone who's worked in retail before, I empathize, but it's not professional or kind to treat customers the way she did. Then the most recent time I went, I realized afterwards that they charged me for a bag even though I declined it. On top of that, the parking lot is pretty crowded here so it can be unpleasant to drive through despite there being garage parking available too. Overall, I love Sephora but I've had more negative than positive experiences here. I only go because it's on my usual route, but based on these experiences, I'll either order online or go to a further location.

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    L'Occitane en Provence - cosmetics - Updated May 2026

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