Several years ago, I was told my insurance didn't cover a flu shot and I would have to pay out of pocket. Instead I went to CVS and they accepted my insurance. I regret listing this branch as my pharmacy for chemo drugs mainly because it is convenient to my home. After waiting in line for 20 plus minutes for multiple prescriptions, I was told they had no record of receiving the order from my MD. Moreover, the girl who helped me said my insurance was out of date. She was looking at the issue date of the card, which was 2022, to begin coverage in 2023. I will never use this pharmacy again. read more

Walgreen's is a bit different type of pharmacy because it has a small store built around the idea of a pharmacy, instead of a pharmacy built into a store, like you'd find at Target, Walmart, or Safeway Pharmacy. Because of that, I'll give it 3-stars when I would really only give the pharmacy 2-stars. Why? Well, I like shopping there after hours and during their post holiday sales. But recently, I called a bunch of local pharmacies to price check an RX for my dog. It was just 28 tablets of a simple generic antibiotic (that's commonly found) that I was paying cash for. Here's the cost breakdown: Safeway Pharmacy - $96.99 Walgreens Pharmacy - $80.19 Target Pharmacy - $78.59 Walmart Pharmacy - $52.87 Costco Pharmacy - $29.24 So you can see, Walgreens Pharmacy was the 2nd highest quoted price, after Safeway. It was more than 2 times what I paid at Costco and much higher than Walmart Pharmacy would have been. It wouldn't be so bad except I used to work in a pharmacy so I know what those little suckers cost... and it's nowhere near $80. For reference, our old pharmacy in Arizona would charge $38.48 for the RX and I thought THAT was high. So anyway, I'll keep shopping sales and such at Walgreens but I definitely wouldn't use the pharmacy unless I had a flat co-pay insurance or mind paying much more for over-the-counter meds. Might see ya there (after the holidays or at the photo booth). read more

Came back to say the pharmacy is still trash. I just spent 30 minutes waiting in line and while I was there I witnessed the following: First, a middle-age lady who had a root canal today has been waiting an hour for her prescription to be filled. Second, a dude comes back after dropping off his prescription earlier only for them to tell him that it will be another half hour. Dude walks out and not 30 seconds later does the girl working the counter figure out that she screwed up and his prescription really was ready. She pages him on the intercom but of course he's pissed and already stormed out of the store. Luckily my prescription was ready but that's only because I dropped it off like a week ago. However my husbands prescription wasn't, also sent over a week ago. (Why don't they fill the prescription until you come to pick it up?) When will it be ready? I asked... Either in 15 minutes or in two hours. What? I'm not even going to try and make sense of that! Unless your patience is made of steel, might not want to come here! read more

Not surprised to see this location rated so poorly. Now, Im going to guess that Caroline wears her name tag/badge on her hip under the counter instead of clearly visible because she is some sort of manager. I say this because two other employees seemed to be reporting to her while Caroline "helped" me out. The details of my order are to come to the counter and present my ID for my pickup. I explained to Caroline that it was definitely here because I have received order confirmation for this address while she continuously assured me it was not there. That can't be a satisfactory answer Caroline... turns out guys that my order was there but she was unable to locate it for ten minutes. She hung up on the internal team calling the store about my order being ready and her employee had to present her with a QR code for the order. Just do a little better Caroline, look into it, assure me you'll get to the bottom of this mystery. Thank you for the experience, I will drive a little further next time to pick up my medications (Which you actually never even ID'd me for) tisk, tisk. read more

If I could give this place negative stars, I would. To the pharmacist working 23-24DEC2021 overnight shift who cancelled my prescription that I got from the ER that I needed to take due to rampant infection I got from trying to nurse my child, who hung up on me and then yelled at me telling me I cancelled the prescription forcing me to get a referral for an urgent care to get the correct prescriptions administered again, I hope you get yours buddy. Karma is cruel read more

I am a lung patient with copd-pah uninsured who is dependent on the state bridge access program for covid vaxes. This walgreen was listed as a participant, nope after waiting all week i show up for my appt only to have the pharmacist try to extract 160$ from me and stated "we dont do the bridge access program here ,i know nothing about it" WTF Walgreens? This is a state funded program... do better..educate your pharmacist s at that location and get them to put masks on , this is a pandemic and they are part of the patient health care chain.. I actually give this store 0 stars. Dont waste your time.. read more

If I could leave a lower rating than one star I would. This location's pharmacy is so short staffed that you can expect long waits. I last tried to go at night when I figured it would be easier to be seen, it wasn't. The super friendly pharmacist called for a managers help over the phone at 9:15pm since they were the only person working! I finished my shopping, waited for my medication and finally made my way out by 10:00. The couple waiting on the manager was still sitting in the corner 45 min later and the so called manager never showed her face. It's a 24hr shop, why would you only schedule one person to work both the drive through and the inside. This isn't a one time thing either I've seen it on multiple occasions. Do better Walgreens. read more

No stars for this pharmacy. On hold for 21 minutes to find out if they have a drug in Stock, because the CVS was out of stock. Finally hung up. How can a business run if you can't even answer the phone. read more

This Pharmacy is the worst..Everytime I go there is a line and you wait 25 minutes..Then when you get to the window..and the prescription was called 2 hours in advance..They tell you it is not ready and will be a additional 20 mintue wait.. Simply Ridiculous! Especially when the patient is a 87 yr old man who can not stand for more then 10 minutes..Shameful! You're company can not provide the service to the customers in a timely fashion and hire people who can understand the English language and fill the request of prescriptions.. This pharmacy is understaffed with people whom can even speak the English..bad enough understand the customer whom has to repeat everything ten times.. read more

This Walgreen should be considered the shame of the entire Walgreens chain. They have the worst communications practices with their customers. They shut down their drive-through lines and give no reason. Their parking lot is full of transients, and scum bags and they do not provide any kind of security for their customers. Inside the lines are long, and the staff is rude. It's impossible to get your medicine here in any kind of methodical effective way. Just avoid this place. It sucks. They will tell you it's because of staffing shortages during the pandemic-- not true. Been this way for YEARS read more

Inside the store was clean. They had everything we wanted. Unfortunately my son had to buy the alcohol because my license was expired (per DMV there was an extension on it, but no paper stating that. There were shady people making drug deals in the parking lot. A LOT of deals going on! I didn't feel it was a good environment for my grandchildren. read more

Employee's really nice! They are doing their best to serve the community! I give this Walgreens a 5 Star! read more

The pharmacy needs more staff. They are all kind and seem to be running around but the lines are long and a flu shot for 6:00 did not happen till 7 due to the line. I feel bad leaving a review on hen they all seem to be doing there best but it's management. Hire more people! People will work if you paid better! read more

DO NOT GOT TO THEIR PHARMACY! We had a horrible experience at this pharmacy on 6/15. We had two sick, very upset kids in the car so tried to use their drive thu. We were 3rd car in line and pulled up to their second lane which was open. The gal looked at us and acknowledged us, so we figured our turn was coming up. With kids screaming, they waited on the 2 cars ahead of us (took forever!). Then when it was our turn they yelled out the window that lane was closed and the man inside shook his head. We pressed the call button and they said that lane was closed. We tried to let them know our child's prescription name and that we would come inside to get it and THEY HUNG UP ON US. There was a cone behind the pillar they could have used to show the lane was closed, but did not. We tried to go inside with the kids and there was a huge line and they wouldn't even acknowledge us. We had to leave because the kids were in such rough shape. We immediately called the pediatrician and pulled all of our prescriptions from them.. we have a lot! Never using them again and will tell our family and friends. Just to note, they had been amazing our first time there, but this particular staff made our hard day so much worse. read more

I would give NO stars if I could. This pharmacy is unbelievably horrible. I have never.... The series of events is... there are no words. 1. My doctor called in a prescription 2. My insurance does not cover Walgreens 3. I had a new pharmacist call to ask for a transfer 4. Nothing happened. 5. I called Walgreens back and made the request again 6. My new pharmacy called again 7. Nothing happened. Walgreens said they needed the names of the pharmacists to move forward. 8. I called my new pharmacy and they verified that they spoke to Linda. 9. I called Walgreens back and gave them this information. They indicated that they now, that I have GIVEN THEM A NAME, they could do their job. It was 5pm. 10. Linda transferred the prescriptions right before closing time and THEY WERE SO BLURRY THEY COULD NOT BE READ. 11. I called the new pharmacy this morning; they said that they personally reached out to Linda to get readable prescriptions. At 9am. It was currently almost 1pm. Nothing had happened. 12. I called Walgreens back. Linda is not working today. No one knows what is going on. And it all fucking excuses. Explained I have now been off my meds for 5 days and am actively suffering. My heart is palpitating, I am dizzy, I can't stop sweating, I'm anxious, and completely not functioning. I asked them to please stop explaining their "process" to me and to instead please take responsibility for what is clearly a long line of dropped balls and sloppiness and to ensure that this will happen today. I pleaded with them to please help stop my suffering by doing their jobs correctly today. There were more excuses and the lady on the other end of the line ACTUALLY DARED to get defensive. I was FLOORED. Here's the thing guys-- you're handling drugs, not jelly beans. Your errors and negligence have a real and debilitating effect on people's lives. I have never put forth so much effort to ensure that something so simple (but so important) gets done. And by the way it's still not done. Talk to you again in an hour..... read more

I wish yelp would allow for Negative star ratings, because that is what Walgreen's really deserves. My wife was enticed by an ebates coupon for 8%back. She ordered the product on line on April 1st and today when she asked where the product was and they were clueless. When she told them to cancel, they said they would try to cancel. I think her ordering on the 1st was all part of Walgreen's April Fools joke. Normally she uses CVS on line and is always impressed with how they operate. My suggestion to all is don't be an April Fool and shop with Walgreen's but be a loyal CVS shopper read more

I can't say enough about the kind, respectful, polite staff at this Walgreens. Also the pharmacist there is so thorough and professional--makes sure you understand your medicine and expertly answers any questions or concerns. He is just the best ever! Highly recommend this Walgreens A+++ read more

Worst customer service. I am patient. But getting put back on hold how many times now? Come the fuck on! I wish I could give them no stars. They need to stop treating customers like shit and give a damn. read more

Walgreens - How long I have been on hold now and still haven't spoken to anyone. Only to ask a question. Walgreens can do better than this. - Drugstores Near Me - Seaside, California

This location just needs som TLC real bad! Most of the people here are usually nice, except for one in particular at the pharmacy. He just acts miserable all the time & his tone is so rude, condescending & overall, unhappy. But like I said, this location needs TLC. It's filthy all of the time. There are people coming here to get their medication, feeling miserable enough as is. Maybe it's their own doing or not, but it always makes people feel bettter to come to a well maintained, and cleanly establishment in order to have their needs met. It matters. Cleanliness & appearance matter but apparently not here. read more

I scheduled flu vaccines for myself and family (4 total). We arrived 15 minutes before first scheduled time slot and after 40 minutes of waiting, my husband went to see what was taking so long because we were the only ones waiting. He was told it would be another 30 minutes because the vaccines had to be prepared. We canceled and will go elsewhere. This wasn't just a one time thing because last year, we waited well over an hour. Also, I was going to grab micellar water (makeup remover), Ludens and Aveeno oatmeal bath before leaving, but the regular sized Ganier brand of micrllar water I like was nearly $14!!!! So, I went to Target and got everything I needed for much cheaper. read more

Worst photo department in the area !!!? They all seem to not know how to do anything u ask from them! Running around acting like they are busy n when u ask a question they seem to get annoyed to have to help u ! But worst part is this machine down that machine down! They sound like McDonald's with their ice cream machine! Than ok so I'll order something that don't coke from u guys and they say yes that's fine that comes from out of store right ? But nope u order something and they call u and say sorry they had to Cancel it because their machine is down! What ???? I ordered from outside the store and they ship to your store so how does that matter if your machines down ? Manager or someone needs to get this place right ! From the bottom up!!! Don't hire people that just want to stand around and make sure they are knowledgeable for the customers sake!!! And fix your machines !!!! Let's go!!! Do better!!! read more

Despite an incredible location, this Walgreens is always dramatically understaffed. I would go as far as to say that this Walgreens is *suspiciously* understaffed. Like an unusually empty liquor store that is actually making it's money on other things. Purchasing any small thing will take you at least fifteen minutes, but the pharmacy? It's going to take you *at least* half an hour longer than any other pharmacy. Absurd read more

Open 24/7! Good Job! I really like shops that are open 24/7; because you just never know when you need that advil for a toothache or the like. They also have great special sale items in their weekly ads. When I was a poor college student, I learned very well how to stretch a dollar. I just can not seem to let go of those lessons. More like a fun game to play now. Thank You, Walgreens! read more

Walgreens - Open 24 Hours! - Drugstores Near Me - Seaside, California

Wanted to get a battery for my key fob, but they only had them in groups of four-overkill. Not sure that I return there. The homeless people were camped out just outside the door-not threatening in any way but does not give me good sense of security there. Inside many of the shelves were bare-getting ready for Easter items. Only one cashier available. The overall feel of the store is more like a thrift store than a drug store-messy, undermanned, and under stocked. read more

Worst pharmacy ever. After breaking multiple ribs they refused to fill my prescription without the doctor claiming a medical necessity in five days later I still do not have the prescription and the people were so rude including the pharmacy techs and the actual pharmacist. I had to cancel a flight back home with a dying family member because they would not give me a simple life-saving drug like insulin or pain relief for two broken ribs. Do not ever go here. Find somewhere else this place is the worst read more

WORST PHARMACY EVER. Bad service. Long lines both inside and outside. Your dr will have to call in your prescription multiple times and then they'll say they still don't have it. Always understaffed. Dirty store. Homeless outside of front door. read more

Worst costumer service ever! They seriously need training and making sure the patients are taken care of seem like they don't care about your health at all. This location needs to be closed down. The phone number they have on file on website I just tried calling to try to check on my prescription status and it's disconnected they are just all falling downhill they need to get it together. read more

Never enough help and the help is always stressed. They also like to talk with each other more than the customers. It's like they know it's bad and would rather ignore the customers than talk to them. Last night after waiting in line at the check out the clerk never even said hello. Today after waiting in line for one person at the pharmacy to handle the crowd and drive through we waited forever. One of the guys who came to help looked like he was half asleep and was more concerned about the water to drink for his break than the hoards that were waiting. I use cvs when I can. Just hint guys PHARMACY is in your title...you may want to staff it and take care of the customers there a little better read more

At the corner of unhappy and terrible. As I stand here writing this review there are a dozen people in line at the pharmacy and not once has anyone looked up to even acknowledged any of us. It might be faster for me to go home and order my prescriptions online and wait for the mailman to deliver them. Update: There are now fourteen people waiting in line and no clerk in sight. read more

Does corporate ever read these reviews?...what a horrid place...bring a book to read while you're in line. ..understaffed all the time... read more

Called the pharmacy back. No record of the pharmacist contacting my Dr. The pharmacy tech said she would transfer to the pharmacist and then the line went dead. read more

Terrible service. The pharmacy is not helpful and the staff is rude. I waited on the phone for 20 minutes and no help!

Had prescriptions called in at 3:30. Text said would be ready at 5:00. Went there at 5:00. Not ready. It's 7:00 and still waiting. No excuses. Worst pharmacy on the peninsula. Avoid it if you can. Terrible, incompetent, uncaring, service. This is not my first bad experience there. Took me 90 minutes to get a Covid shot. read more

I was buying a box of chocolates as a gift for someones anniversary but it had already been opened so I asked if I could receive some type of discount. The manager was quite rude and said with a bad attitude "uh uh we dont do that." read more

The worst ! They delivered wrong med. Then such a hassle to correct. When you call, you're put on perpetual hold. Rude, incompetent, no accountability slow. Take your business elsewhere ! read more

Seriously, sad that life brought me to a Walgreens, especially this one. Such a failure to co e to this depressing place. We came here for a 6:00 appoint to get a COVID shot for our boy. Stood in line 30 mins, waited another 15 mins after filling paper work. And all that after getting an appointment. Ugh. Can't wait for Amazon to innovate and shut them down. read more

My girlfriend received a phone call that her prescription was ready. She showed up over an hour later to be told that her prescription would only be a few more minutes & she could wait right there (not a problem at all). The problem I have is that his coworker decided to come up to window right after that & tell my girlfriend that she had to either come in the store (mind you she is sick & contagious) or get back in the end of the 10+ car line. When my girlfriend declined & said she'd just wait the couple of minutes like the pharmacist had just said, the women proceeded to catch an attitude & threaten to "call someone on her", just to come back a few minutes later with the prescription filled. Your incompetence is alarming. Your customer service is pretty much non existent. Your attitude sucks. Please do not tell people who are sick to go into public spaces, that should be common sense. Additionally, I don't take lightly to my girlfriend being threatened with having someone called on her "to be removed". Absolute horrible customer service & it's unfortunate because the pharmacist was professional & nice, but his female coworker is something else. read more

The Manager is an Ass. I found a product on their mobile website and it was listed as being $1.99 and in-stock at this store. . In the store it was actually $3.99. I showed the manager and he could not have been less help and just walked away. Other employees apologized for the manager saying "we are sorry, his people skills aren't that good". I WENT DOWN THE STREET TO RITE AID AND THEY HONORED THE Walgreens ad and sold it to me for $1.99. I complained to the corporate office and a few days later that same manager called and said "come back and we will honor the advertised price" I made it clear I will NEVER go back to that store. read more

There is always a kind older gentlemen at the cash register or I hope he's there when I go in. He makes me and everyone else in line smile. Just a friendly old fashioned sort of guy that puts everyone in a good mood. I rarely need to fill a RX but my random eye catastrophe 3 days before a wedding had me begging (almost) for the most potent antibiotics and eyedrops what have you... It was bad enough I was going to show up to this wedding with a bridesmaid dress that didn't fit. I didn't want to look like a cycolps too. Their drivethru drop-of and pick-up RX window is quite convenient especially when you have one eye that is swollen shut and you do not want to be seen in public. Thank you for offering a drivethru service. read more

The worst pharmacy - we have a reoccurring medication and they consistently can't fill it correctly- it's shameful how poor the pharmacy is run read more