The two times I've been here, the employees have been more than happy to help me, which I have been…read moresooo thankful for. My first visit was when I was in need of shoes to wear for an interview a girl helped me choose the shoe and the color. Today I was in need of basically my first pair of jeans if you can believe it. I was helped by a girl named Lizzy, I believe her name was, as I was told at the register when I asked. She asked if I needed help and she offered to pick out some straight leg jeans in my size. I ended up leaving with a pair of jeans that fit me perfectly thanks to her suggestions and feedback! It was about $138 at the register, which is a little steep for one pair, but I'll happily pay the price for a pair of jeans that fit me perfectly in the waist, fit my 5'1" frame, and feel soft and comfortable and not scratchy at all. I got the 90's Straight in a 25P. (Thank god they have petite lengths!!!) Super happy with my purchase thanks to Lizzy and will be back for another pair eventually :)

I've heard great things about Madewell jeans, but I've been hesitant to try them due to the price…read more I am one year postpartum and decided to finally invest in a good pair of jeans! When I entered the store, I was immediately greeted. I told Lea, a stylist there, that it was my first time in a Madewell store. I let her know what I was looking for. She was extremely patient and knowledgeable, helping me find my size, the jeans that fit me best, etc. as well as a top and a few accessories. I wasn't even looking for a shirt, but she was such a great stylist, she convinced me! If you are looking for a fantastic experience and help finding the right outfit for you, ask for Lea!

The service here at Tommy Bahama is top shelf. The selection of clothing there is very diverse and…read moreoffers choices that suit an individual's desire at a price point I feel is commensurate with the quality of clothing Tommy Bahama offers. I had the pleasure when shopping there to meet the Regional Manager "Willie" from Las Vegas, and the District Manager "Sheila" from Seattle. They both were a pleasure to speak with as they are very friendly, professional, and easygoing. I can truly understand why Tommy Bahama has a successful reputation being represented by these two amazing individuals overseeing the operations of this business. I also want to mention that the employees there are extremely friendly, having extensive knowledge of their product. Specifically I have interacted with Diego, Freddie, Lesli, Sara. In closing, if you are one seeking excellent quality clothing at a reasonable cost I suggest to stop by Tommy Bahama, and look around as even the atmosphere of the store has one feeling they have been transported to Hawaii. Aloha, William K.

This store is so disappointing!! The sales people to the store manager are completely useless they…read moredon't know the merchandise they don't understand what you ask or say . I will never shop here again. Customer service and management is a total disaster. I have to give it 1 star unfortunately!!!!

Roaches in the change room roaches on the floor. Quickly left after going to the changing room and…read morefound two dead roaches inside. I'm disgusted.

This was my first time shopping at this Urban Outfitters location. While browsing, one associate at…read morethe front informed me that an item I was interested in qualified for an additional 40% off. However, when I went to check out, the associate who rang me up was dismissive and insisted the item was priced as marked, despite what I had just been told. Thankfully, I was able to find the original associate who helped me, and she confirmed the additional discount, allowing me to purchase the item at the correct price. I really appreciated her assistance and professionalism. That said, the inconsistency and attitude at checkout made the experience uncomfortable. I hope this location works on clearer communication between staff and more courteous customer service, especially for first-time customers

Absolutely lovely store. Of course it was "Black Friday" so the store was packed. But it was clean…read moreand easy to navigate. We were able to ask a staff member for help to find the baby clothes and we were lead right to it. The line was long, but not chaotic, and our cashiers were kind and making small jokes to make the experience better.

Excellent customer service with great deals on almost everything from shirts to pants to jackets…read moreyou name it! Store Itself: Very neat and tidy with employees folding and helping customers. Ample selection of both men, women, and children's clothing. All with many discounts up to 50 percent off on some items. Service: Kind of helpful employees, but always tries to push there rewards programs on shoppers which is annoying and kind of tacky. When checking out you have to type in a phone number and sort which is just wrong, as many just want to buy items and leave. So that needs to be fixed. Overall: A neat and tidy store with many helpful employees with great deals and discounts.

I take this opportunity to tell you all about the consistent excellent customer service I always…read morereceive at the Walnut Creek Athleta location. I spoke with Jocelyn the Assistant Manager, and have interacted with a majority of the employees there. They are all amazing providing excellent customer service, going above and beyond to always assist me in making the best informed decision regarding my purchases. It is always a pleasure to frequent a business that provides such friendly, professional, and supportive advice regarding my visit. Employees of this caliber deserve to be recognized. Also, the selection and value are consistent with the quality of one's purchase. Honorable mention to: Amanda - General Manager Debra - Sales Associate Jocelyn - Assistant Manager Julie - Sales Associate Lacy - Assistant Manager Tara - Assistant Manager Andrea- Sales Associate Debra - Sales Associate Jade - Sales Associate Loretta - Sales Associate Thank you all for always providing the best in customer service and making my visits a success! Cheers, William K.

Great service, great products, and an inviting, well-organized store make this place stand out. The…read morelayout is thoughtfully designed, with a beautiful display of merchandise that makes browsing easy and enjoyable. The fitting rooms are clean, spacious, and comfortable, which really enhances the overall shopping experience. What truly sets this location apart, though, is the customer service--especially from Loretta. She goes above and beyond to make you feel welcomed, offering attentive, knowledgeable, and genuinely friendly service without ever being pushy. It's clear she takes pride in what she does, and it makes a lasting impression. Overall, a top-tier experience from start to finish. Highly recommend stopping in if you're looking for both quality products and exceptional service.

I came with my growing tween as this ins one of the very very few store that offered bra fitting…read more The process was discreet enough so she did not feel " cringed out " the changing room are spacious and clean , kitted out with a tablet to call in your shopping assistant once you are done. She came in, always making sure my girl was feeling safe and treating her kindly asking her the right questions regarding pull/ tug and comfort to guide her. Always great offers in ; today was buy 2 bras get one free and the usual 7 knickers for $35. You can shop on either side Pink or VS. The cashier split the bill into two so we would get double rewards. Clever and kind. Grateful made her first experience human not body associated and kind. We'll be back.

I recently shopped there 5 underwear for $35 , but the quality is suck and horrible, never shop…read morethere anymore. Wasting my money.

I love shopping at Marine Layer. If only I could afford to shop here more regularly! I have bought…read moreclothes here twice, and what I really like about their selection is the combination of quality, comfort, and style. The dresses I bought look great, but what's even better is how soft and comfortable the fabrics are! During my first purchase I was able to get two beautiful dresses on sale, at the end of December. I recently visited in June and bought a vibrant red wide leg jumpsuit ($168) and a flattering summer print mini dress ($138) at full price. They're definitely worth the price. Service is always very friendly and helpful here! They always greet me when I come in, offer to help me start a fitting room, and check on me when I'm trying things on.

The honey is a pretty big fan of the Marine Layer brand so I wanted to stop in and check out this…read morelocation's selection. Overall I loved the fabrics and patterns they chose to use and found the styles quite cute if not a bit on the thin side. The service was friendly but a little hands off, so all in all I'd definitely consider buying online to catch any sales that might come up since in my opinion the value is a little below the advertised price.

Nothing but good experiences here. The employees are always very sweet, helpful, and are quick to…read morelook things up for me when searching through their variety of clothing styles. It can be pretty pricey, but I have so many BY matching sets that I got in 2017/2018 that I still wear on the regular and they're still in great condition. It's definitely worth my time and money coming here and I'm so thankful they have a physical store near me now. I was recently helped by Nina and thought she deserved a shoutout too, she made my experience so enjoyable! Thanks Nina!

Went in to make an exchange for a holiday gift that was not quite my style. Julia was extremely…read morehelpful and personable. She helped me find the perfect jacket to wear to an upcoming 4 day event. I pulled up photos of all my planned outfits and she didn't skip a beat getting me dressed. The clothes are pricey but the quality is great and with after holiday sales I got an amazing deal. Also, Julia is really funny! :)