This location has a warehouse and regular stores. I have bought several pants and shirts from here…read moreover the years for my job. Great selection of cargo pants and prices can be high but they do have sales. Service is very good. Easy parking in lot.

It's huge inside the warehouse I got myself some nice shirts and workout stuff. It was all 20% off…read morethe orange and yellow tag went over to the store next door and everything was super organized and regular price. The restroom was clean. They have fitting rooms and lots of nice gear to Check out. We got a weighted vest & some weights to go with it. I will be back for the combat boots I just wish they were waterproof so when I go hiking they'll last me especially in wet conditions and hikes with waterfalls. There's lots of parking and located right next to a Carl's Jr and citadel outlets. Super busy area not sure if it's because it's around the holidays. Service was great, fast and efficient.

This review is based on my past two experiences here:…read more I randomly decided to get some new jeans and went shopping alone. I already knew what I wanted and knew where to go. Both times, there was someone there to help. Since I'm in a wheelchair, it's easier if someone helps me get the jeans from the lower shelves. Due to the good deals, I usually get two pairs of jeans and the people helping never seemed bothered to help me check out different pairs. So thanks to those cool people. Overall, this location has awesome customer service and quality jeans for a great value. I think they'll even hem your jeans for you on the second floor. Anyways, I'm definitely going more often.

This Levi's outlet store was huge, two floors filled with wide variety of denim products like…read morejeans, shorts, and tops. They also had t-shirts, socks, backpacks, caps and few other accessories. The first floor was mostly women's goods. Second floor had men's products. Fitting rooms were on first floor. The prices of the products were decent. There were a lot of sale items, some up to 75%. The sale items racks and shelves were messy as people constantly go through them. Plenty of staff members were available throughout the floor. Few helped us finding the right size. They had multiple register open to handle long lines. I returned back to the store next day to make a return. They had a separate line for returns which saved me from waiting on a long checkout line. It was easy and quick. Overall it was one of the nicer stores n Citadel outlets.

The lady on cashier today on July 5 , 2026 acted very unprofessional. I just asked if the cap i…read morewanna to purchases have discount. She rolled her eye and said No, not the world cup. Then she freeze herself next 2 minute then she continued... you want it or not with her attitude. Omg, you dont like your job. Just quit !! Acting like that on luxury brand is not professional at all. This store need to train more on this lady.

Long story short, tried to return a jacket that was damaged. I knew I was in trouble be when I…read morewalked in the store and mentioned "exchange" the sales person scurried away stating only a manager could help with an exchange. The assistant manager said "no" because the item was not damaged when it sold. Huh?! Spoke with the manager David, or tried to, who presented himself as the most smug and arrogant service person I've met in a long time. I quickly decided that David or Boss weren't worth my money or my vibe. Filed a successful claim with my back for the credit card purchase so all is good. Will never step foot in that store again. Off and on have been a Hugo Boss fan and customer for years and was happy to reacquaint myself with store at the outlet. Regardless of the reasonable prices, no amount of shoddy service will get my money again. Was such a negative experience, I tossed the other items I purchased myself in the donation bin. Their service is a stain on that location and a stain on the brand.

This was a super nice KL store. They had plenty of apparels, shoes, bags, and accessories for men…read moreand women. The fitting rooms were at the back of the store. The super sale racks were also near the fitting room area. Their products were pricey. But there were plenty of discounts, up to 60% on some. There were plenty of friendly staff members at the store that were assisting customers with products and checkout.

Karl Lagerfeld shoe quality appears to be absolute garbage. Bought a pair of heels, broke the first…read moretime they were worn. Buyer beware. Good luck getting the manufacturer to help you, they did not.

I paid for a pair of vans. It's been a month. I reached to customer service through email. Got a…read moreresponse from a "Fred". Apologizes and says it's basically USPS. I reach out to USPS, they say they didn't receive the package.

I had a disappointing experience at this store. The workers were rude and unhelpful, which made the…read moreshopping experience uncomfortable from the start. I was also surprised to find that there were no dressing rooms available, making it difficult to know whether items would fit properly before purchasing. On top of that, the store does not offer refunds only exchanges. Overall, the combination of poor customer service and restrictive store policies left me frustrated, and I would not recommend shopping here.

Wanted to shop for some fashionable slacks for a birthday party, but as I headed toward the suits…read moreand slacks section where 2 young sales associates were, rather than asked if there's anything they can help me find, they just walked off towards the back right corner of the store. That was rude. Only one other customer in the store and they couldn't be bothered? Guess they earned too much commission as is. So, I immediately left. Eh, why even bother?

Today, I had the pleasure of receiving service that truly reminded me of a luxury brand experience…read more Recently, I have felt that customer service standards have declined in many places, so today's experience was especially refreshing. The gentleman who assisted me, Israel, was exceptionally polite, kind, and professional. He was calm, attentive, and demonstrated the level of service I would expect from a high-end luxury store. Thanks to him, I thoroughly enjoyed my shopping experience and left the store feeling very happy. Thank you, Israel, for your outstanding customer service!

This is one of my son's favorite store. He found a shirt here that is cool max and it was on sale…read morefor $9.99, awesome deal! Service is fine and store is clean.

Two stories tall with mostly women's apparel downstairs and men's and children's upstairs. Upbeat…read moremodern pop music plays throughout the store. Steady foot traffic walking through the store and browsing for tasteful apparel. It's not obvious but there is also a recycling fabric where you can turn in old or unwanted fabrics in exchange for a discount on your next purchase, more information is available on their company website. This is located in the northwest corner of the outlets, close to the larger 1000 spaces parking garage.

Greatest store in commerce they do price match and the staff is extremely helpful, manager went out…read moreof her way to make sure we were helped in every way. They had everything I was looking for whatever wasn't available they did help find it online and order it for me. Even though we went at the busiest I've seen it everyone did their part to make everything great!

I normally don't write reviews but I had an uncomfortable experience at this store today, I walked…read morein and was greeted, as I was making my way to the men's section an associate asked me if I needed help. I let the associate know I was okay, although I had told the associate I was fine, they followed me throughout the store during my entire shopping experience and made me feel uncomfortable and discriminated. To management please do better this looks bad on your part.

I'm team Cole Haan as I have said before. Our whole church is team Nike, but I still love Cole…read moreHaan. Their shoes are soft and comfortable. Brisa helped me and she was very nice. I couldn't decide between two pairs, but I ended up choosing the one that felt most comfortable. The manager, Lupe, was kind and took care of me and told me about the sales and discounts. They have excellent prices and a great atmosphere. I couldn't leave empty handed, so I bought a pair. The service, the selection, and the looks all get five stars.

I absolutely love Cole Haan shoes! I highly recommend their dress shoes -- they're stylish,…read moreincredibly comfortable, and perfect for all-day wear. I have zero complaints. Easily one of my favorite shoe brands

We visited this store and purchased 35 watches. The service was absolutely horrible and completely…read moreunprofessional. One of the employees claimed to be the manager--and if that's true, he's the worst manager we've ever encountered. Both staff members acted like we were a nuisance rather than valued customers. Unbelievable. When we left and said thank you, they didn't even bother to respond. Looking at the historical complaints on this page, it appears that this type of service is nothing new to this store and management hasn't taken any actions... Businesses are hurting everywhere right now but these employees don't seem to care much or appreciate their customers!

Just want to say that fossil used to be a more affordable brand. Went to the outlet to try and get…read moresome batteries replaced (they used to charge $10 for a battery replacement) and now charge $27. I get it if it was $15 to account for rising costs but I'm definitely done with this brand.