This review is based on my past two experiences here: I randomly decided to get some new jeans and went shopping alone. I already knew what I wanted and knew where to go. Both times, there was someone there to help. Since I'm in a wheelchair, it's easier if someone helps me get the jeans from the lower shelves. Due to the good deals, I usually get two pairs of jeans and the people helping never seemed bothered to help me check out different pairs. So thanks to those cool people. Overall, this location has awesome customer service and quality jeans for a great value. I think they'll even hem your jeans for you on the second floor. Anyways, I'm definitely going more often. read more

This Levi's outlet store was huge, two floors filled with wide variety of denim products like jeans, shorts, and tops. They also had t-shirts, socks, backpacks, caps and few other accessories. The first floor was mostly women's goods. Second floor had men's products. Fitting rooms were on first floor. The prices of the products were decent. There were a lot of sale items, some up to 75%. The sale items racks and shelves were messy as people constantly go through them. Plenty of staff members were available throughout the floor. Few helped us finding the right size. They had multiple register open to handle long lines. I returned back to the store next day to make a return. They had a separate line for returns which saved me from waiting on a long checkout line. It was easy and quick. Overall it was one of the nicer stores n Citadel outlets. read more

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My first time coming to this Outlet. To my surprise this Levi's store has 2 floors. The staff is super attentive and helpful. I grab a pair of my favorite jeans and headed out. The store is clean and the air conditioning was wonderful in this hot summer day. read more

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While it says "Outlet Store", don't expect outlet prices. With mostly "buy one, get a 2nd for 1/2 price," you're only getting 25% off. Sometimes Macy's or JCP will have better prices during a big sale. What you will find is a great selection of sizes. We saw some sizes you never see in regular retail stores. The did have a couple of major clearence racks that were dirt cheap. You just have to be a not-normal size because all the medium and large items were pretty picked through. What stood out, though, was the custom service. We had at least 4 people ask if we needed anything, and we did have a couple of questions, so that was great. They did ask us if anyone helped us when we made a purchase (from the 80% off rack) so I assume there is some kind of commision paid. We were there right when the opened, which was great because nobody was in line. When we came back later, deciding we wanted to buy something else, we found the line was long. And even though 5-6 people were ringing up customers, it was still slow. Partly because they try to get everyone to sign up for the membership program to earn points. We opted out of that both times we "maybe" visit once a year. read more

Very large Levi's store! It's two stories! Well organized. Women's on the first floor and Men's / kids on the second floor. There is an entire wall of jeans (styles and sizes) on the second floor). I came in to do an online return. Very helpful and knowledgeable staff. It was a breeze. I enjoyed browsing around the store. There were several sales people around to offer assistance. Definitely one of the largest Levi's Stores I have seen! read more

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Awesome service staff was helpful will shop there again they went above and beyond to help me

Came back to do a custom order embroidery for some Levi's jeans! Kelley remembered us from the original time we placed an order. The process was so easy and for sure we'll be coming back for more when we have more money! read more

Levi’s Outlet Store - Current starting price for the Tailor Shop at the Levi's Outlet at Citadel. - Women's Clothing Near Me - Commerce, California

The staff here are so friendly and helpful. I needed help locating some jeans that I couldn't find anywhere and they helped us several times. The staff here was very attentive to their customers. read more

Here in 12/26/25. Store is a mess. Yes later in the day, after 7pm, but store looked terrible. For as many staff that were there, couldn't find anyone to help me. I accidentally found what I was looking for (boot cut dark black jeans) in a pile of 501's on opposite side of store but not my size. Long story short found my size, paid, got home & realized they didn't give me the 40% discount that was posted all over the store. My fault for not checking BUT I DON'T work there. Shouldn't employees know this??? I'll try to avoid this store in the future. I will be returning the pants. Cust svc NON existent. read more

Took them more than 15 minutes to bring me out a pair of jeans. They are hiring just about anyone

Terrible place, terrible customer service. Had a whole issue from two of the workers, one of them doing an incorrect transaction, costing me money for jeans I was TRYING to exchange that were already mine to begin with. They care about a company that doesn't care about them. Both male workers dealing returns, with vest, terrible people. This Levi's isn't great, customer service is terrible. read more

I bought a pair of jeans at the Levi's outlet in Citadel. I bought them without hesitation because it's a design I always wear. I already have several pairs; only the colors are different. When I got home I removed the tags and washed them because dark colors tend to bleed. I stored them in my closet and later, when I had a chance to wear them, they felt uncomfortable for some reason. When I looked closely at the jeans, I noticed the right and left seams were stitched incorrectly. I concluded it was a defective product, so I drove 20 miles to Citadel, explained the situation to the manager and asked to exchange it for the same item in good condition. The manager simply said "no". The reason was 1. The item no longed had the paper tag 2. It had been washed 3. I didn't have the receipt (It had been a month since I purchased it) * The warranty policy for Levi's product states that if there is a product defect, items purchased at the store can be returned or exchanged at the store. * The outer paper tag of the jeans is missing but the product tag inside the jeans is still intact. Even when I showed them my credit card statement, which clearly listed "Levi's Outlet", they said they couldn't verify it. Isn't it common for us to remove tags, wash clothes, and throw away receipts after some time has passed? In the end I didn't receive any resolution for the defective product and had to return home without any action taken. I would like to advise consumers who purchase Levi's. If you buy clothes from this brand, never, ever remove the paper tag or wash them, instead wear the clothes a few times, check the product's quality and only after that should you dispose of the receipt. The branch has no willingness to resolve issues with their defective products. read more

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Great customer service from four staff members. A polasure. Great customer service from four staff members. A pleasure!

Thank you again for you help Rose!! It had been a while since I bought a pair of jeans and was lost where to even begin or the size I was. Thank you for guiding and helping me select my new favorite jeans!! read more

Levi’s Outlet Store - Levi's outlit - Women's Clothing Near Me - Commerce, California

They brand is excellent and they have very good clothes with very good quality in there clothes

This is the largest Levi's store ever! And the staff here treated me like a celebrity! Parking is free large and easy! What fantastic people work here and what a beautiful store. Men are on the top and women are on the bottom. (I am talking about the store levels!) They did everything possible to find me what I was looking for and get me the best discounts and I am so grateful for that. But I am going to share with you what drives me absolutely F$%&*^en crazy!: I came here for a specific Levis Jean that I have been buying for years: The 514. It fits my bod perfect same size never changes. I just got a Levis 514 at Camarillo fit me perfect and another at Santa Monica Levi Premium fit me perfect. At this store, they had 9 in my size--I take all 9 into the fitting room. Remember--same model 514, same waist, same length for 25 years, just got 2 others this year no problem. BUT every single one of the 514's I took into the fitting room fell off my waist--none of them fit right! Something was wrong but I don't know what? These jeans would be good for the guy that likes to wear his jeans half way off with his ass with his underwear showing. That's not my style! What are they doing at Levis?! But the savings grace on this trip was I bought this cool Levis Jacket I will post a picture of soon. I did not need a jacket but with all the discounts I could not resist--it turned out to be the best! read more

Manger came up to me asked how I was didn't even ask if I was shopping. And gave me a weird look, would not come here option are so limited they don't even care plus size for men or men Levi's really love to fat shame the bigger people read more

So was in the area for some shopping and found out that the Levi's store has moved into a new location! The new store is 2 stories and it's definitely an upgrade from the last location. To my pleasant surprise, they even added a Levi's print shop where you can create your own custom branded Levi's T-shirts. The dude working the print shop was very friendly as well and helpful in helping me decide what to print on my custom T-Shirt. They also had great deals for denim jeans and jackets. Highly recommend checking out this new location! read more

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Came in to Levi's Outlet in Citadel Outlets today 8/22/24 at evening for some Jeans. I was greeted as soon as I entered the store. Service is great here. Staff is very friendly. Asked if I needed a size and bag as soon as I picked up my first pair of jeans. Went into fitting rooms and girl there was extremely sweet and helpful. Went out of her way to look for sizes for my sister and I. Went upstairs to ask manager for any sign up discount information and she was also very sweet. Literally, asked every employee there a ton of questions and ALL were very helpful, kind and patient. Ended up leaving extremely happy and satisfied with my purchase. Sucks that I didn't get any of their names but shout out to sales person (00001) YOU WERE GREAT!! read more

I called in to ask for the price of a men's 501 jeans. They told me 39.95 so I drove down. Price was 79.95. Thanks for wasting my time

This place is great! They have soooooo many options. The prices are good. The staff was really friendly and helpful! read more

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The original LEVI's. The Jean's usually last longer than any other jeans that I have! This outlet has all kinds sales items on a regular basis. Inventory is good for many jeans, Black, blue, faded, white and many others. read more

Levi’s Outlet Store - The Levi store - Women's Clothing Near Me - Commerce, California

First time at this store and hands down will be returning. Manager Caitlin ( I hope I'm spelling this right) went above and beyond to make sure we found exactly what we needed and wanted. She is super patient and really knowledgeable about the merchandise. She made us feel important and took time to help us even though the store was completely packed With the Christmas shopping rush. The sales were great and the jeans amazing. Thank you Caitlin for such a great experience. Definitely a Levi's gal now! read more

Service very helpful I got my size and they also offered different styles which was cool! Levis 510 skinny jeans

Large selection, very friendly and helpful staff, prices are reasonable good place to stop if you need to add to your wardrobe.

Great help from every associate I dealt with. My big mistake was coming here on a Sunday. Thank God it's a free parking lot because I took about 25 minutes trying to find a spot. Of course you initially try to find one near where you want to go-especially if you have just one store to go to-but then you give up as you try to find ANY spot. Finally finding one near where Chipotle was (not the take out lot so please read the signs), I speed walk my way on over. Busy AF, I was greeted by several friendly people among the crowds. Clearly it's an outlet, so some mad sales were going on. Although I was there to return a jacket from online, I even had to take a quick look. Finally I was smart and went straight to the check out line. I had to wait about 10 minutes or so but once you got up there, everyone there was courteous and super nice. Coming prepared with your invoice/receipt and everything certainly helps as well. Although I didn't end up keeping any of my Levi's items this time around, I would return due to the great service (and product) on my next search for a jacket. From Long Beach to El Segundo to here, I have had a decent experience at every location. Thanks Levi's stores! read more

This is another store that's located in the Citadel. Levis you could never go wrong with a pair of Levis. There where many discounts throughout the store. It depends on your size and the style. Many discounts right now. The employees here where very friendly and very helpful during my whole visit. They also new this was a Yelp event from 5-10pm. This is the way we should receive service all the time. It doesn't matter what kind of work we do, Just provide the basic service. The greeting and most of all the Thank You. Great Job to the Management and the employees at this location. Great Job also to the Yelp group for putting together this event for us Yelpers to receive and get discounts. Thank You...... read more

Levi’s Outlet Store - Levis - Women's Clothing Near Me - Commerce, California

Levi's are to date my favorite jeans because they are sturdy, affordable, and comfortable. Most of the women's jeans at the outlet price here at the Citadel are around $40-$50. But I seem to get lucky in finding the cut that I want (usually low-rise demi curve straight jeans). More recently I got a pair of classic slight curve straights in indigo on sale for $21.89. It was a hassle to find my size so I had to get help, but the employees there are always helpful. At least any time I have been there they always ask if I need help. Sometimes the people at the register can seem indifferent, but I've always been greeted when I walk in... and I have always been asked if I received help when checking out at the counter. Usually the dressing rooms are clean. This store is sometimes a little too packed to bring a stroller through certain sections. If you are revisiting the jean scene or need to find which cut would work best for you, just ask one of the ladies (dudes have never measured me is all I'm saying) and they will help you out. When you visit the Citadel, I highly suggest using the parking garage. It's free. Clean. 3 levels high. A car counting system is in place to tell you if & where spots are generally available. The elevators are mostly fast. Best of all, it keeps your vehicle shaded and out of the heat. Levi's - compared to the slew of other outlet shops - is relatively close to the parking garage. Review #354 Yelp challenge 2015 35/100 read more

Don't even know why I have this place 2 stars. As with any other location they never have my size so I can't even buy anything here. No pants no shirts no nothin and that is pretty sad for such a huge brand that seemed to always try to dress everyone. I mean what can I say, I can't even give them my money. read more

Made a stop here and tried a couple jeans.Jackie Flores was super sweet and helped us with our sizes. Maria in the fitting room was super nice. Love her. MARCOS great dude he was super chill and helpful. These people need a raise fr. -A.A ,S.C read more

My new favorite jeans! I got my first Levi jeans as a gift from my boyfriend 4 years ago, and believe it or not, it's still in GREAT condition! No matter how many times you wash these jeans, they will bounce back to it's original condition. I have worn this pair every chance I could get. It's my only favorite pair of pants and I had to come back to get more! Christian was extremely helpful, he told us about the special deals they were having (even though it wasn't advertised anywhere). If you buy two or more, you can get them for $39 each! What a deal! My boyfriend and I decided to get 3 pairs between the both of us, and we really saved more money compared to as if it wasn't at this outlet store. read more

Great customer service, even told me about the refund policy since fitting rooms were closed for the day. Fucked up thing was the manager. She seemed like a dickheaf especially when I was paying, she was telling the cashier attending my girl and I, that she needed her since she wad going on break in 5 minutes. It seemed like she didn't care that the cashier was helping me and had a I don't care attitude. She has tattoos on her arm and overall great experience apart from the manager w tattoos trying to rush and not care about her employees. You could really tell who's manager material and who isn't off of one experience. read more

This is very mature , I posted a revised absolutely my experience with the unpleasant staff and the manager. Felt she needed to refer me to the stylist of the company and not customer support . #SORRYYOURBASIC #keepthatBSonurfaceHOE read more

Levi’s Outlet Store - This isn't even their customer support line , this is why I recommend not to go. This is a manager too #SORRYYOURBASIC - Women's Clothing Near Me - Commerce, California

I walked into this Levi's Outlet location looking for a specific cut - the Super Low Rise 524, boot cut, with back flap pockets. I had no idea it would be so hard to find these damn things!! They are so obscure that even weeks of eBay scouring hasn't turned any up in the darker wash and size that I want. On this weekend afternoon, the store was super busy. I usually don't even think to ask for help because it's virtually impossible to get it in the outlet stores - especially on a busy weekend. But today I was at a loss - there were stacks and stacks and multiple rounders of jeans, and I really knew exactly what I wanted. So I walked up to a girl and asked her, and she ended up being UNBELIEVABLY helpful. Rosemary knew exactly where to go, was friendly and genuinely helpful, and ended up finding me the one single obscure pair of jeans that I wanted - way high up on a shelf! Woohoo!! She also recommended a couple other styles for me, based on the ones I liked, so I walked into the dressing room with a stack of jeans. The dressing room staff were similarly friendly and helpful, and offered to get alternate sizes or cuts if I needed them. I ended up finding the ones I wanted, PLUS another pair that I totally wouldn't have thought to try on, thanks to Rosemary's recommendation. =D As if this alone wasn't enough to warrant 5 stars, I then stood in the long-looking line to pay. The line moved way faster than I thought, and when I got to the register I ended up paying $30 less for the 2 pairs than I was prepared to pay (and that the tags said). And the cashier dude was friendly and efficient! $55 later, with the jeans I"ve been searching for in hand, I walked out of the store thinking.....success! Thanks Levi's Outlet - my ass (and checkbook) love my new jeans - ever so much!! read more

Levi’s Outlet Store - Women's Clothing Near Me - Commerce, California

I walked in on Sunday after opening and the store was already very busy (at 10:30 am there was a line for the fitting rooms). Nevertheless, I was greeted and acknowledged upon entering. I tried on a pair of jeans but decided wanted to browse some before any decisions on buying. An employee, Mariah, seeing I was looking for another pair of jeans offered to help and made some recommendations on what I was looking for. I really appreciated her taking the time to do that--I believe that in this age online shopping and next day shipping, genuine personal service is what will keep people like me going to physical stores like this one. Thank you again Levi's Citadel for a great shopping experience. read more

Levis is an old school favorite and is loved by many all around the world. Just a simple pair of blue jeans but they are quite cheap if you compare it to other name brands. I like going to the Citadel just because this is pretty close to my house and I don't have to drive all the way to Cabazon. When you walk in the ladies section is to the right and the mens section is towards the left. They also sell a lot of different items besides just jeans. They sell hand bags, wallets, belts, t-shirts everything to make a whole outfit. For pretty cheap jeans that last a long time this is a pretty good find but the styles it seems like every year are quite the same soo that is one thing that could make you not like Levi's. Parking by the way can be either dead or packed but it really just depends on the day and what time you will be going to this outlet store. read more

I recently visited the Levis outlet store in Oxon Hill Md.I was assisted by a young lady by the name Madison Allen.Madison's professionalism in how she helped me is truly a asset to your store.Granted I didn't spend a lot of money but that didn't matter to her.She took her time and got me what I wanted and the best deal.You just don't get this kind of help these days.5+ stars for Madison read more

Great stuff, but only small and extra small black Jean jackets with the fur. I like the stretchy skinny jeans for me and the Levi's bench warmer sweat suit in the kids department. My purchase & experience was sufficient. Levi's just need better bags to send me out the store with after my purchase read more

We came here to get my husband a couple of pants, since they have wider selections of denim pants. Their staff members on the floor were very friendly. They were very knowledgeable of their products and inventories. They were able to help us choose the right type of pants that would fit my husband's build. Then we went inside the fitting room so my husband can try the pants. There were 2 females and 1 male staff member inside. The male was very helpful but the 2 females where not too friendly. It felt like they were too good to be helping us. It left a sour taste in my mouth, that I told my husband to just get what he liked so far, so we can just leave. When we paid, I specifically mentioned the guy in the fitting room and left out the 2 girls names, not giving them any commission because they never helped us in the first place and I don't give money to people who don't deserve it!!! In the end, my husband found 2 great pants from Levis. We'll be coming back, but hoping that we don't encounter the 2 snotty girls anymore. read more

Levi’s Outlet Store - Store front - Women's Clothing Near Me - Commerce, California

I came here after Christmas, and was able to find a pair of Levis jeans for $4.99. It was already discounted from about $40.00 to $15.00, and there was an additional savings that made it appetizing. I originally thought it was some mistake. I asked the cashier twice if she was serious or if there was a miscalculation somewhere. She acknowledged and said "Yes" it's $4.99. Cool... It is an outlet store located in the Citadel. The store is quite large with an abundant amount of clothing to pick from. The sales lured a huge crowd of customers and it was quite chaotic when I was there. The staff was very courteous and professional. The gal helped me find the pair that fits me the best. Even when I was using dressing room, she let me keep my spot (room) regardless of the long lines. But, I still offered my room to others who was in line just so it won't stay empty when I realize how frustrating it may be waiting out there. I was ecstatic that I didn't have to wait in that long line again while a staff went to look for my size. Thank goodness for the good service regardless of the crowd. I had a pleasant experience, and I will be back for more jeans! read more