Came to return a Jordan hoodie sweater which has rippes all around. The clerk then proceeded to accuse me of ripping the sweater, thought she was playing. Apparently not because she asked two other clerks. So rude. She was a elder lady, but she could of asked me if this is how the sweater style is. RUDE!! read more

Marshalls - Department Stores Near Me - Pico Rivera, California

Friendly staff and very helpful. Jasmin A, was so nice and helpful. Jasmin helped with my shopping and everything was great.

I had a similar experience to the other most recent review ..I frequently return items because I don't have time to try it all on in the store and I follow policies to a "t" and I keep every single receipt. I recently purchased a good amount of clothing items from the Marshalls in Ontario mills in the IE and they had a great selection of brands I've never seen at Marshall's before! ....apparently the cashiers here never seen it either....i kept about 2/3 of the items from my 300 dollar purchase & everything I was returning was brand new unworn no flaws, had both the original tag and the Marshall's tag, and I had the receipt. The elderly lady who was helping me had to go get 2 other cashiers to help her "verify" the items were "in the system" and the cashiers were facing the back counter and kept looking back at me and I'm just standing there like ‍lol they also verified every item even the items from the same brand they had just verified?...there's already a long line at Marshall's and she made it take even longer....i get that there are people who abuse return policies but then maybe cashiers need better training? So that they are better equipped to spot abuse and more knowledgeable about the merchandise Marshalls carries. I highly doubt any cashier has seen "every" brand Marshalls carries especially with the high turnover. I was literally just following Marshalls policy read more

Ugh, they make returns so difficult AND this is especially for swim suits. I made the mistake of buying a swim suit without the hygienic strip and they wouldn't take it back. If the store is going to be strict about not accepting returns due to that reason, they need to make an effort to check that it's there and state it's not refundable. All tags were still in place. I might have to go drive back to the original location of my purchase or try another store just to get what I am owed. It's ridiculous there is no accountability or the benefit of the doubt for the customer's sake. read more

You have to polk around a little bit and it can be hit or miss, but you can find great deals not only on clothes but household items. I like to drop in frequently just to browse and see what I can find. read more

It's Marshalls... you know what this place is all about: deep discounts on last season's clothes, and assorted housewares and knick knacks. On this particular trip, I was looking for a large mirror. Lo and behold, there were three large mirrors in the back of the store... regular price in the $60-80 range, but marked down to $29.99. In the end, I didn't buy a mirror here, but it serves to demonstrate the cost savings you can find at Marshalls. I'm always tempted to go sift through the pants, but to be honest, there generally isn't a lot here for a 6'3" guy. If you're 5'4" and 130 pounds, you're gonna enjoy yourself. There also always seems to be four or five pairs of pants that are designed for someone who is super short and morbidly obese.... like Snorlax obese. Located in a huge complex of many stores, this is a fun place to duck in and look around. read more

All the employees here are very helpful.. Maria is such a sweetheart, she keeps everything neat & in place. Always welcomes you with a smile and is happy to help any customers. Michelle is also very helpful and friendly.. Thank you ladies for always making a shopping experience pleasant. read more

Of the three Marshalls in my area that I've been to - including the Marshalls on the corner of Montebello Blvd/Beverly Blvd as well as the location in the Quad of Whittier on Whittier Blvd - I have found this Marshalls to carry the most diverse items. What really set this Marshalls apart from the other two is that in addition to their traditional aisles of shoes, much like a Nordstrom's Rack, they also have a section shelves of random, quality shoes for sale. The last time I went, I came across Adidas NMD1's in the white colorway (common size of M9) which normally retail for ~$120, on sale for $49.99. Moreover, the cleanliness of this location is on par, if not slightly better than the Marshalls located in the Quad on Whittier Blvd. Also, they have a much larger selection of items in the holiday/seasonal section, which is perfect for the upcoming Fall season! read more

Always check your receipt!!! I went in today only for dog stuff and I got charged "gourmet food " item first item on my receipt price wasn't crazy high but $4 is $4 total of 9 items I only had 8 read more

Love me some Marshall's and TJ max. Was working in the area We'd so I stopped in on my lunch break. Found a 10 pound kettle ball on clearance for 12.00 and some workout clothes. Customer service is friendly. Not the best Marshall's. It good selection and fast moving lines. Plenty of parking and Ross is In the same center so plenty of shopping and eating options. Was easy to drop 55 bucks in 20 minutes. Lol. read more

They do not care about their employees they are very rude. Specifically johanne yells and puts down employees .. makes scheduling threats. They have very unsafe and dangerous shelving be careful when shopping .. many problems with shelves and refuse to fix them ! Seems really neglectful to me! Women's clothing is always a mess read more

Love this Marshalls location, friendly employees who greet you when you come in. I love coming for the fun gift bags & wrapping paper for birthdays and other occasions. Great prices and variety, plus they are pretty organized. Definitely recommend this Marshalls for your shopping needs. read more

Marshalls - The cute doggie birthday bag & beautiful polka dot wrapping paper was definitely a hit with my niece Sofia. - Department Stores Near Me - Pico Rivera, California

I work nearby at times and come here to shop from time to time. They have lots of parking but the only downside is that the lines get really long at times and they don't open more registers. I have come here at lunch time and stood in line for 20 minutes to purchase something. read more

Came to make a return, had to stand in line to get into the store, then when I got inside and did a little shopping line was wrapped all the way around half the perimeter of the store into the kids section! They are definitely not prepared for the early shoppers on this holiday weekend! All registers should be open! Ridiculous! read more

Marshalls is one of my absolute favorite places to go shopping for new clothes! I went in looking for a box and a new journal and I ended up leaving with two new workout shoes, a journal, and a new box for my baking supplies. I REGRET NOTHING. Hahaha I will definitely be returning soon! I highly recommend this place to anyone! read more

Marshalls - All of the things I picked up today! - Department Stores Near Me - Pico Rivera, California

All marshals stores are the same, you never know what you going to find there. I like the white T-shirts and Boxers selection. maybe because it was Monday morning the store was empty and I got help offers at least 4 times from the store stuff. The place is clean, easy check out and friendly workers. The kitchenware aisle is also a good place to spend some time There are many designers clothes , you will need to dig in and find it. read more

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Literally horrible customer service !! I bout 2 bags and they stripped the bag open as if I stuck something in the bag !!! Felt so horrible !!! Manager rude !! I asked if I could use a virtual card that my work gave me and she said unless if it has a barcode, I get these all the time and all you have to do is use the number and the picture I showed had a confirmation !! I didn't steal it.!! but you know that they say everyone always judges with there own eye so they must be used to doing that. read more

I just love Marshall's I could live in this store lol plus the employees are very nice and the store is always stocked and clean but there is one thing I didn't like the other day I went and try on a dress and the lady was so rude and the fitting room was so dusty and the floor was not moped other than that everything outside the fitting room was good!!! read more

Pretty nice place. A little different set up than Ross, but overall sort of the same items...

Danger! Danger! I avoid places like Marshall's and Ross simply because of the mess. You know what I mean. There are clothes strewn about, small children running amok with boogers running down their faces while screaming, old women "marking" their territory of bargain binning, weird pedophilic men eyeing the store, and the small group of "normies" shopping. This store is not that much different. Not as bad as my previous description, but also not a polar opposite, either. My husband was looking for something, I can't even remember what it was, but we decided to hop in here to see if they had it. I ended up in the men's t-shirt section and we both ended up with some Dodger T's for $10. Not bad. As with all discount stores, you need to really look at what you are buying. I had another top that I thought was pretty cool. Upon closer inspection I noticed tha the silk screen had been burned through and the back of the light blue shirt had been singed and turned pinkish. I would have been perturbed, to put things mildly, if I had bought the top and then got home and found that. I will say that this is the place to find shoes if you're a woman seeking size 12 shoes. They seem to have a plethora of them. From Coach to flip flops. If I was a 12 I'd have come out a winner! read more

Visited today around 12 and was helped by cashier Jasmine, she was genuinely kind, helpful, and patient with my exchange process. Thank you Jasmine your customer service is excellent! read more

I like this Marshalls quite a bit. I love the beauty and food sections the best. The clothes are alright and I've bought a few mugs from this location before. They have nice toys for pets and kids. Overall, this location is great. read more

Marshalls - Men's clothing - Department Stores Near Me - Pico Rivera, California

I'm always a Marshall's shopper...today I went in the store and as I was purchasing my items the cashier was speaking to me in fluent Spanish...I am all for being fully diverse in customer service...but for someone like me that speaks no Spanish at all, and to be spoken to in another language off the bat without hearing me speak and assuming I speak that language, is not appropriate to do unless you know for sure someone speaks it...would appreciate to let your staff know about this please read more

This is my first time going to this Marshall's and I was greeted and asked if I needed help by five different floor customer reps. Which was great because I got a cart and they were just trying to make sure I was OK. When I went to the fitting room the lady there wasn't as nice and I totally understand it's her job to give me a limit on clothes but I'm not usually one to go back and forth three times for fitting. They were all same item different sizes I wasn't able to try on. When I reach the front of the line and there was only two cashiers and the line was massive so they definitely need to add more cashiers. The cashier lady was polite a little pushy when she was trying to sell me on donations and getting a TJ Maxx card. Overall it was a great experience and they have a good team. read more

One of the best Marshall's I have been too. Every time I come to this Marshall's it is extremely clean and well organized, the employee's are really friendly here and offers stellar customer service and won't hesitate to help you locate an item another plus in this store is you will always find an amazing deal. From Coach to Michael Kors purses, to Steve Madden shoes and From True Religion to Joes Jean's, yes a great deal you will find. This store always has a big selection of accessories for your iPhones or iPads at extremely cheap prices. Yes you can even find a bunch of unique and cool coffee mugs and yes even gourmet coffees at a bargain price. So if you have the time stop by this store for some great deals on fashions, shoes, accessories, bedding, and other great finds. read more

Out of all the marshalls I have been to this would be one of the disappointing ones . Most annoying thing about this place is they take forever to answer the phone and even if they do answer they have you on hold for the longest time and have attitude when you complain about it. This place may be neater than most marshalls but that would be because it's smaller than others not much selection and the shoe section is small. I'd rather shop at the one in montebello they have more of a variety and bigger shoe department. read more

Great spot to find affordable work shoes and the best part they are LEATHER! Also great to purchase nylons and tights for work. I have found some awesome shoes and toys for my kid too! During the halloween time, the costumes here are pretty neat. I purchased a pirate costume for my daughter and it only cost me 20 bucks! read more

been here a couple of times. cant say i like marshalls more than ross though lol. in comparison between ross and marshalls, prices are about the same, but i sometimes find some items sold at marshalls are sold at a higher price though lol. overall, the place is pretty nice and neat. service is alright. clearance items sometimes arent really clearance though.. found a pair of shoes on clearance for $30 lol? maybe it is cheap to some, but not really what i consider to be clearance lol. my favorite area to shop in this place is the home&food area where occasionally they will have really good discounted clearance items. last time i came here, i got good quality spatulas for only $1 each. read more

I do not shop much and when I do I like to be quick (in and out). I do not know if it is the location but the people there are rude and look like they hate their job. I purchased some clothes on a weekend, worst thing too do. There were so many people and customers with kids. I purchased a item and did not try it on at the store my fault. When going back to exchange for a new size I was rejected due to it looked worn. The price tags and original mfg tags were on both pieces (shirt & short). They told me to go back where I bought the items from and they could not help me. Where else can I have bought them from? I asked for the manager and she smelled the clothes and said I can not put this back on my floor. I took the clothes and bounced. Never will I come back here again, I do not know if it is the city but did this place cary a bad vibe. read more

I can't say enough great things about the staff at this store. They support high school students with disabilities. In fact, the Marshalls/ TJ Maxx companies participate in a program allowing high school students with disabilities an opportunity to gain work experience. Joann, Rocio and Jazmine (just to name a few) are amazing trainers and have hired students with disabilities when other businesses wouldn't. That alone should be applauded. They change the lives of these students. The store is always clean and organized and the staff is helpful. Please support this store! read more

I had previously purchase a gym bag at a different location. When I arrived home I noticed the bag I purchased was missing the big strap. I went to marshalls to exchange it for the same bag but one with the strap. I had the receipt and tags attached. When I found the same bag and nothing was missing I headed to the register. The gentleman helping me was very courteous and helpful. He called someone in management to get an approval for the exchange. Soon after a woman comes over and says she couldn't make the exchange because it was missing the strap so she called her manager (when the guy had originally called for a manger), She was very rude and kept asking me where the strap was. I explained that I had purchased the bag at a different location and I didn't noticed the strap was missing until I got home. When the manager finally came over she also asked me where the strap was. I explained to her the same thing that I had already explained to two other employees. She also said they couldn't exchange it without a missing part. I told her I didn't notice it was missing until I got home. She proceeded to ask where the strap was, and why didn't I ask for a discount...again I told her it was missing when I bought it and I didn't notice until I got home. All I wanted was to exchange it for the same bag and they made such a big deal over something that was sold to me that way. When it should have been an even exchange, they had to return the item and charge it again with a difference. I was very unpleased by the help I received by the two management personals, and how they kept asking where the strap was as if I just wanted an extra strap for no reason, and how the whole thing was handled at this location. read more

The clothes they have for women are very stylish . Always go there to buy belts . My mom loves it here and it's not expensive

I can't understand why you can't return me with cash if it was paid with a debit card. These guys were not customer friendly either. I was about to buy other things there, but I changed my mind after getting an unfriendly service and the manager was rather unhelpful. read more

I always find something I like here and end up saving a lot of money. Lines do get long sometimes but the wait is usually just about 10 minutes or less. I would recommend shopping here. read more