Stephanie was very welcoming and friendly. Got a shirt for a great deal and she went above and…read morebeyond. Will definitely be back. Thank you Stephanie. Great employee

I think you're on Sundays their schedules changed. They should update their website and have people…read moreknow they're not gonna take you in. It says till 8 PM and apparently they close at 7 PM but their website doesn't say that not cool.

I usually come to Express whenever I need work clothes. They have a good mix of pieces from…read moreblouses and slacks to dresses and even casual items. ::Experience:: The store is located inside the Shops at Montebello. Whether you're shopping for work, going out, or something in between, they usually have options. The layout is clean and easy to shop, and I like that everything is organized by style. ::Customer Service:: What really stood out this visit was the customer service. Jackie helped me with an online return and made the whole process super easy. She was really friendly, patient, and didn't make it feel like a hassle at all. Returns can sometimes be awkward, but she handled everything smoothly. ::M's Notes:: - Located inside the Shops at Montebello - 2nd floor -Parking lot

I usually find some good clothes when I visit Express. This time I left without buying anything…read more.. I am not a fan of the current styles they have; they seem too out there. I hope they return to more classic styles.

I was looking for the paint splatter vans and prior to calling this store I went to the store on…read moreatlantic and they told me they never had those shoes in store and no other store around the area would have them but I was determined and I called this vans in montebello and they had my size and it was the last one they had and the guy who I was on the phone with was very nice and put the shoes on hold for me. Best experience ever I love you guys!

Went to the Montebello mall the other day.Not only did they have my size in one shoe.But they also…read morehad my shoe size in another design.The associates there were very nice and helpful.The store was clean as well.I think I will come to this store more often!

I cannot say enough wonderful things about the team at the Coach store in Montebello Mall,…read moreespecially Maria and Lily. After having a disappointing experience with a bag I purchased online, Coach Corporate was unfortunately unable to provide the help I was hoping for. Feeling discouraged, I visited the Montebello Coach store, and Maria immediately went above and beyond to help resolve my issue. She listened with kindness, treated me with respect, and genuinely cared about finding a solution. Her professionalism and compassion completely changed my experience. Lily has also always been amazing. Every time my husband and I visit the store, she welcomes us with a smile and makes us feel like family. In fact, the entire team at the Montebello Coach store is exceptional. They don't treat you like just another customer--they treat you like a friend. They take the time to get to know you, answer questions, and make sure you leave happy. Excellent customer service is hard to find these days, but Maria, Lily, and the entire Montebello Coach team truly set the standard. Their kindness, patience, and dedication are the reason I'll continue shopping at this location. Thank you for turning a disappointing situation into such a positive experience. Highly recommend this store to anyone looking for not only beautiful Coach products but also outstanding customer service! Thank you, Maria, Lily, and the entire Coach Montebello team!

I love my sneakers they're so comfortable and martha is amazing if you need anything she's the one…read moreto go to !

Recently opened, 1)…read moreNewly built store feel with large windows giving it a vibrant feel :) 2) Very organized with friendly staff. 3) The associate Crystal who assisted me was super friendly and I walked out a happy customer. If you're ever near the Montebello area stop by this new location for some quality shoes for solid prices. Most shoes are "Buy one pair and get the 2nd pair for 50% off"

They did say hello to me when I walked in but didn't come to see if I needed help. The big ladder…read morewas in my way to workers were too busy talking to each other and not noticed that I needed help. So I just walked out. They were still talking to each other.

Excellent customer service by Alondra today! Very positive optimistic outgoing. The store looked…read morepretty clean well stocked. They had a pretty good sales going on.

Justin has amazing customer service. I will come back to cotton on because of him. He helped us…read morepick out some good choices.

What keeps me returning to this Carter's?…read more The fact that I have the two most active kids on the planet who need a variety of clothes for a multitude of occasions... Carter's produces some of the most stylish, colorful clothing that can handle the wear and tear of intense activity. Unlike some of the other stores I shop at the Citadel, this one has "outlet prices." Not on everything, but you should be able to find quite a few versatile pieces for your baby, toddler or young female or male child at an affordable price. The employees are always so busy here that I never see anyone on the floor. They're always super nice at the register, though. Even when it is crazy busy, this store is typically clean and organized. Yesterday (11/6/15) while I was checking out, some dude behind me started bitching and whining about something kind of legit. Still. It was a dude. Bitching & whining... "Hey, yo, excuse me - is it two lines or one?" He complained to the girl that was helping me at the register that another woman basically cut in line in front of him. My good conscience told me to shut up and not respond by saying, "Hey, yo, why didn't you tell her that you were already waiting in line?" Most people don't know how to respond to these types of people. It made the girl that was checking me out noticeably nervous. The employees ended up handling it well, but I somewhat agree with the dude... Rearrange the store to make it easier to navigate (& with strollers - it's a children's clothing store for crying out loud) or just find a way to simplify that checkout line - especially since it's always busy here! Old Navy (next door) rearranged their entire store and it's so much better. Sometimes you just can't please bitchy whiners, though. They bring n-o-t-h-i-n-g to the t-a-b-l-e. All that being said, this is the BEST children's clothing store at the Citadel. If you care about saving money and scoring good deals, definitely sign up for their rewards. Review #425 Yelp challenge 106

I'm writing this review because this has been bothering me for several weeks…read more My grandson has once again outgrown his clothes, and my daughter and I have always chosen this Carter's location because of the employees. They are consistently kind, patient, helpful, and genuinely make shopping there a positive experience. However, the condition of this store is becoming impossible to ignore. Every time we visit, there is a strong unpleasant odor throughout the store. The air feels heavy, humid, and uncomfortable, making it difficult to breathe. What concerns me even more is that the employees almost always sound congested or sick while working in the store. The last time I visited, I happened to run into one of the employees during her lunch break in the food court. Outside of the store environment, her voice sounded completely different--clear and healthy. That experience made me even more concerned about the air quality and overall working conditions inside the store. As a loyal customer, I am disappointed that this issue appears to have gone unaddressed for so long I am surprised no one has reached out to OSHA. Carter's should be taking better care of its employees. They are the primary reason my family continues to shop at this location, and it is frustrating to see them working in conditions that seem unhealthy and uncomfortable. I am honestly surprised that these conditions have not prompted further investigation, especially with warmer weather approaching. Employees and customers should not have to spend time in an environment that feels difficult to breathe in. Something needs to be done. Until there is a noticeable improvement, I will be taking my business to the Azalea location. A very disappointed customer.

Wardrobe shopping isn't a sporting event for me these days as it once was, but when at an outlet…read moremall, it can be game on, based on enticing window displays. That's what drew me in The Loft. They were showing several great looks, so I stepped inside to see about a shawl. A full pass around the store later, I was standing in line with some of the softest knits ever. They were from the Lounge line. An amazing blend of acrylic, rayon, and a touch of spandex creates a luxurious feel for a pair of leggings and a hoodie cardigan. Mmmm. I also found 3 t-shirts with arms that run a bit longer than standard, which is a better length for my preference. A steal at buy one-get two free! Adding a soft, flowing rayon scarf, and a host of discounts, all those items came to $120 with tax. Great deal! I've worn all but two of the t-shirts so far, and am very happy with my purchases. The young sales associates were keeping very busy at the cash registers, and provided friendly service. I didn't see anyone else from the staff on the sales floor, which could have been helpful. Based on my experience, I'd recommend checking out The Loft for casual clothes options.

I walked in and I was welcomed by Beatriz. She was so sweet and checked in with me throughout my…read moreexperience at this Loft. This location has beautiful selections and I was so impressed! The detail and quality is evident. Since they were having the sale for Black Friday weekend I was looking at the price tag on a lovely long lace dress and I was trying to calculate in my mind how much it would be and she asked if she could look up the price for me and I loved that. She anticipated what I needed in the moment and her customer service was a 10/10. She also made sure I received an additional percentage off through the barcode app which I also appreciated. Thank you Beatriz! You are so sweet!