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    Miss Lola

    4.1 (549 reviews)
    Open 9:00 am - 5:30 pm

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    Reviews With Photos

    Thank God for in store pickup
    Christine C.

    So glad they were able to have my order ready within an hr. I needed a small bag for a wedding that same night I stopped by. Great customer service! They had an online deal for Labor Day weekend, the bag came up online for $35 however the girl at the register gave me a different price but I just checked out online, not sure why the difference in $. The store is more of a show room, so you can try the shoes an there isn't a fitting room available but a restroom - very clean so you can try your items in there. The clothing is not all out on display but if you see it online they can bring it out to you. There are QR codes in the store so you can shop and they'll bring out some of your items to try on. I've been a fan since the Santes Alleys but love what the owner had done they've come along way as small business owners.

    That is absurd.
    Jazzy F.

    Please take into consideration their return and exchange policies. When I purchased the items, there was no mention of them being final sale on their website. I had to email them to request a form for exchanging the items, as there was no receipt included in the package. Moreover, their sizing is completely inaccurate. Their clothing is more suitable for a slim teenager's body, rather than a person like me who is 5'8 and weighs 135 pounds. A medium size felt more like an extra extra small. Additionally, you have to pay for the return shipping to exchange the items, and there is a possibility of being told that the items are final sale. Please refer to the picture for your available options. I recommend saving yourself the hassle and shopping elsewhere.

    Jewels C.

    My favorite place to shoe shop! They always have a wide variety of trending styles. Everything from heels, boots, slides, etc.. They even have mommy and me shoes for little girls. My daughter is just as obsessed with their stuff as me lol. The quality is good for the price. Customer service is always perfect. Last pro tip: check their website for discount codes that can be applied in store :)

    My summer styles
    Boss L.

    The place to go for all occasions starting from hiking to dinners, movies, and partying. Or even just to be at home Miss Lola has the best trends in town for every season. It's also topped with excellence and knowledgeable sales associate don't forget to ask for Bri M.for all your daily needs.

    Angeli P.

    It's a very cute shoe boutique! It's got nice aesthetics, lots of very friendly workers, and some clothing options for sale. The shoes have sticker QR codes to let you know how much the shoes cost and if there are other colors in the back of their warehouse. It's definitely not a place for those who don't use a smartphone since everything is online such as pricing. I came out with a couple of cute pairs and I look forward to coming back! Everything is package with care and the bags are so cute!

    Yessica C.

    I went in to Lola's with no real expectations I just needed some shoes super last minute(for tonight) since I was going to a concert and was hoping to find something cute. I went in there lost and frantic and the girl that helped me I believe her name was Jessica(I might be wrong, but she was THE SWEETEST) I gave her a vague description of what I wanted and she was full of knowledge! She showed me about 4 different pairs and helped me with sizing and figuring out what I wanted, but not in a pushy way at all just helpful and patient. Sizing varies quite a lot so I would recommend if possible to come in person and try things on. I'm usually a size 8-8 1/2 and I ended up getting some shoes in an 8 and another in a 9. The place was small, but they informed me they are the warehouse and have everything they have in stock online there. So that was great, you get to shop online, but also get it right then and there. My whole experience was amazing honestly. I left happy and with what I needed for tonight. Lastly, the store is very cute and Instagramable and they were playing really modern regeton music which i'm into. Soo overall I loved the experience and how helpful they were. I will be returning and telling my friends also about this place. They also have two other stores in DTLA so If you're in the LA area it's worth checking out because the prices are great and they have a HUGE variety of shoes and clothes(but the shoes are what sold me)

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    4 months ago

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    15 days ago

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    2 years ago

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    11 months ago

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    2 years ago

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    11 months ago

    I do not agree with how much pricing is here and their shoes do not last. Service was horrible too!

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    2 years ago

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    7 years ago

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    5 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    6 years ago

    Business owner information

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    David D.

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    3 years ago

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    3 years ago

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    2 years ago

    Came in today. Alex was amazing, extremely helpful & kind. Always a pleasure to shop here. A shoe for any occasion. Thank you

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    4 years ago

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    2 years ago

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    3 years ago

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    7 years ago

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    3 years ago

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    5 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    They have the cutest styles on shoes and accessories. The customer service at their store is great as well.

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    3 years ago

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    Page 1 of 14

    Miss Lola Reviews in Other Languages

    Ask the Community - Miss Lola

    Are we able to shop in store at the Pico Rivera location as of now? If so what are the hours? If not, is there another location we can shop at?

    Hello Jubilee, Our Pico Rivera location is open for in person shopping. Everything that is… Read more

    What are the pick up hours?

    Our current Curbside Pickup and Drop Off operating hours are 8:00 A.M. to 4:30 P.M. PST, Monday - Saturday Our Customer Service Department can be contacted Monday - Friday… Read more

    How long do I have for return or store credit?

    We have extended our return policy to 90 days from delivery date until further notice.

    Is there new hours of operation? I called on a Monday is the answering machine says they're closed.

    Our office hours are Monday - Friday from 8:30 A.M. to 5:00 P.M. PST Saturday from 8:00 A.M. to 4:30 P.M. PST… Read more

    Can you use discount codes in store?

    You can certainly apply any active sale or promotional code to your order when placing it through our website.

    Can I return and also shop here? Or is this just a pick up location?

    At this moment we are not allowing in-store shopping, however, you can exchange, drop off and pickup your orders at our Pickup location utilizing our curbside feature.… Read more

    How soon is my order ready after I chose to pick up from the Pico Rivera warehouse?

    It usually takes about 24 hours. They email you to let you know your order is ready for pick up.

    My gps says i arrived but i cant find the office is there a number to call that someone answers? which is the next closest office near miss lola company name?maybe that could help me find it thanks for any help

    It's a white warehouse building right on the corner of Rex and Paramount. When you pull in, there a parking spots with peach colored signs that say Miss Lola parking. Then some steps that with a clear door. That door leads you to the store where you… Read more

    Are you guys still located in LA?

    Hello, We hope you are well. We have two locations in the Los Angeles Fashion District that are… Read more

    Do you have an actual store we can shop from besides online?

    Hello, Thank you for reaching, We hope you are well.… Read more

    Do they also have clothing here ???? I want to go some time this week for heels and clothing?

    Hello, Everything that is available on our website is available for you at,… Read more

    Is this an actual store location I can shop at?

    Just like Yudid explained . It's a warehouse were you pick up your online orders. But you can also sit in there office, look at there shoes/heels online and have one of there employees bring out the shoe to you so you can try them out and if you… Read more

    View All 13 Questions

    Review Highlights - Miss Lola

    It was only a 10% difference and I was just going to let it be but I decided to email Lola Shoetique anyways.

    Mentioned in 24 reviews

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    Miss Lola - shoes - Updated May 2026

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