We came here to get new work shoes for my husband. It was kinda crowded inside, with too many…read moreboxes stacked up, it's probably a fire hazard? The aisles were well-stocked. Other than that, the options for shoes were enough and we found what we were looking for. The staff was nice.

I drove all the way out from Santa Barbara on 4/26/26 to do a return and got there right at 10am…read morewhen they open, as I was on a time constraint. The store was closed while everyone else was open... and I had to wait 10 minutes outside the door with a young child until the employee came out of their car to open the store. The employee was doing her make up in her parked car right outside the door, so she saw us waiting. That didn't seem to motivate her to open up the store. She was very nice when she helped us, but not very considerate or reliable.

First time shopper really great, affordable and professional store, got some help by the kindest…read moreemployee Alejandro helping me find the perfect shoes for my mother in law!

I had an excellent experience with my girlfriend this Friday 9/18/26 Alejandro was really patient…read more It took care of us. Making sure. Our needs were meant with the type of Shoes that we needed. Forward to come in here again because the kid was a good. Person I usually review but I feel like I had to. I can't wait to come again. Thank you, Alejandro once again

Top tier experience, A+ service. I came in looking for something specific for a birthday gift--they…read moredidn't have it in store but ordered it for me online and I was able to apply the current sale so I ended up getting myself a pair of shoes for $16.50! Employees were quick, attentive, and even brought out other color way options they had in the back. I was in and out of the store in 15 minutes. Thank you guys!

Just a junk store now. If you're looking for some of the regular old-school style Vansyou probably…read morehave to go to a regular store in the mall. They're just selling the junk that's from the other stores at this place now with a bunch of teenagers working in there.

One of my favorite stores to visit when I shop at the Citadel Outlets is the ASICS Outlet store…read more I am a huge fan of ASICS walking and running shoes because they are very comfortable, provide the support I need, and handle my body weight well. The store itself isn't large; however, they offer customers many styles and colors. They also sell specialty shoes for various activities like hiking, tennis/pickleball, walking, and running. Additionally, this store features a large selection of ASICS clothing such as t-shirts, socks, hoodies, workout shorts, sweatpants, and leisure wear. Prices aren't the lowest, but when it comes to quality, ASICS is either at or near the top. In my opinion, you get what you pay for. They also occasionally offer discounts like buy one, get one at 50% off, military discounts, and other incentives. The sales staff has always been friendly, professional, and helpful during each of my visits. Parking is available in the large private lot.

(Shopped 09/23/24 MO @ 1:30pm): Run - don't walk - to this outlet store for your Asics running…read moregear! It was time to finally buy a new pair of everyday running shoes, so I placed an online order with my favorite athletic shoe brand, and had it shipped for pick up at the Asics Outlet's Commerce location. I've been a diehard Asics fan for nearly 30 years because of their high durability (each of my pairs have lasted me about five years), the way they fit like a glove on my feet, the stylish color schemes, and their comparable prices (running shoes were freaking expensive!). Although you were able to find Asics shoes in almost all footwear retailers and sporting goods stores, I believed their only standalone brick & mortar were outlet stores like this one which happened to be the closest to me. Were the shoes and this outlet worth the drive to continue my running ways!? PURCHASE Gel-Kayano 31 Standard Mens Running Shoe Rich Navy/Spice Latte Size 10.5 ($165.00): Blue was my favorite color, the pairing of the other colors, and this kind of had that Superman suit mixed with 'Merica pride, were the reasons it caught my eye. The cushioning was amazing, the sole was thicker than I was used to which felt like I was literally running/walking on clouds, it held my feet perfectly, and it supported my ankles wonderfully! This pair was awesome on so many levels! At this particular time, this was the most I've ever spent on a pair of shoes (I spent less than this on a new pair of my most recent beloved Doc Martens). All that could be said was, "my happy feet were strolling to a joyful beat every step of the way"! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=xfE5w1RVVmyKlx0X10EDSw SERVICE The online ordering process was a breeze. I eventually received a confirmation email and text that the item was ready for pick up. When I arrived, my new kicks were presented to me minutes later after a verification check. Also, this specific location accepted online returns if you didn't want to mail anything back yourself. Everything was easy and quick - thank you! PARKING (FREE) Located inside the Citadel Outlets outdoor shopping mall, there were ample spots throughout this expansive place (I believed there was also a valet) - 'nuff said. ATMOSPHERE, DÉCOR, AMBIENCE A roomy store that maximized its space efficiently from display tables and rack shelving filled with caps, clothes and shoes, peg boards that held shoelaces and socks, and a blend of clothes and shoes displayed along all walls. Plenty of graphics and promotional ads covered the walls while everything was perfectly labeled. Plenty of natural lighting came through the large front windows and doors while a ton of electric ceiling lights filled in the rest. There were no TVs, but Top-40 music played in the background. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=9zyjfYYsspeaYakbYhqqmA ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL Commerce's Citadel Outlets Asics Outlet location served its purpose, and I would consider visiting them again if I needed to place another online order (usually, I was fortunate enough to find a pair I liked in retail stores closer to me). The shoes kicked ass (pun intended!), the store was well-maintained, and the service was easy and straightforward. I couldn't recall their exact location, so I suggest you check out one of the many directories at the mall, and parking was a breeze. I found complete value based on the prices, service, and experience noted above (TOTAL paid experience was around $180.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice... AMEX! 5.0 STARS

Very unprofessional. And late with informing me on any updates regarding a meeting I had. Said they…read morealready emailed me, I called before they emailed me. And they barely pick up my calls had to call three times.

Ali and Grace are phenomenal. Customer Service was second to none! They know your products and…read moreGrace is super tech savvy, and patient like no other! OK

This was my first time at the under Armour store at the citadel outlets…read more I'm usually a regular at Camarillo outlets, but I came in here to buy some clothing items. Stores fairly big and everything is organized very well . I was able to find my shirt fairly quickly. The line was fairly long but luckily people weren't buying a lot of items so it went by quickly and the team members even jumped in to add another register. So thank you to them. I was a rewards member so it was quick to find myself in their system and get a digital receipt and earn points.

Visited Under Armour with my husband at the Citadel, and it never disappoints. The store is always…read morewell stocked, clean, and the employees are always professional, and courteous. They always have good deals. Plus their clothing, and workout gear is exceptional. Great place to visit whenever I am in the area.

Yo this shout out goes to Jorge and Peter the tag team dynamic duo. These two went above and beyond…read moreand delivered a spectacular customer service experience. I went to Brea mall looking for specific shoes the New Balance 9060, shoe palace was the very first store I came to and glad I did. When you step into a store there's two things you expect off the bat, #2 if the item you're looking for is in stock and #1 at least for me customer service. You're shopping experience becomes a totally different experience if you experience excellent customer service as oppose to crappy customer serivice and I've experienced both. Jorge and Peter are the best of the best they delivered the best experience I can get and which is why I decided to come back and buy from shoe palace. Thanks again guys I will be come back!

I came in and was helped by Briana. She had an enthusiastic attitude and was extremely helpful. She…read moredeserves nothing less than a raise or promotion

Vivian and Isaac were a great help! Isaac didn't stop looking for a pair of Nike Cortez that was in…read morethe system, and he found them! He got the ladder and just went above and beyond. The store was extremely busy due to Back to School and every employee was attentive and nice. Brian also helped with my 4 year old . Vivian assisted and let me know of upcoming deals. Store had great service!

Liz, the best customer service I've ever had Was having a…read morevery hard time finding some shoes she nicely help me over the phone and was very patient It's a blessing for a store to have great employees like this young lady Liz thank you