They need to improve both their customer service and the quality of their work. The nail technician was very rough while handling my hands, repeatedly pulling and filing too hard even when I showed discomfort, which made the experience unpleasant. They should be more gentle and pay attention to how the customer is reacting. Also, the nails were left uneven, which shows a lack of attention to detail and care in the final result. If a customer is paying for a service, especially at that price, the work should be neat and consistent. Lastly, offering only a small discount does not make up for a bad experience, so they should take customer concerns more seriously and provide better solutions when something goes wrong. read more

$100-120 I visited the salon on Sunday, November 30 Friday, December 5 I returned after being on vacation and went straight to the salon because one of my thumbnails look like a toenail instead of a fingernail tech proceeded to tell me that one of my nail beds was bigger than the other but at 52 years old I've never been told that before and have been getting my nails done for 30+ years I told her I would come back on Saturday for her to fix I ended up not going to the salon on Saturday due to a family emergency, nails continuously popped off the entire weekend lost 1 fri night, 1 sun & another on mon, was able to Go by the shop on Wednesday December 10 only to be told that I did not come on Saturday when she would've fixed my thumb/toenail but that it's been 10 days since I got them done and in order for them to repair them they would charge me $5 apiece understandably if it was one nail I would say I did something to break the nail but the fact that it's three nails leads me to believe that it was poor workmanship on the part of the nail tech or cheap/low quality/knockoff polymers acrylics & gels, let's not even get into how i showed my tech a pic asked for something similar with xmas colors & she did what she wanted ALL this BS for $110 WORST PLACE IN NE DC TO SPEND MONEY DONT WASTE YOUR TIME OR HARD EARNED MONEY read more

As an Eckington resident, this place was traditionally terrible... once the owners were retired and new management renovated the space the overall service has done a 180. Knowledgeable staff, wider variety of colors and services. I love the jelly pedicures and the builder gel manicure. Would certainly recommend. read more

I called around 1:15 on a Sunday to see if I could do a walk in for dip on natural nails. Chong answered the phone and said he could fit me in. I waited for about 15 mins and then Chong did my nails. I already had dip on my nails that was old. I explained I've been cleaning out my townhouse and was finally Done and moving into a new place about 35 minutes away. Instead of soaking the dip nails off, he chose to break the old parts of the dip nail off with a tool, and then broke one of my real nails. I told him to be very careful because I use my real nails and I don't use acrylic. He told me I needed acrylic and then put acrylic on top of the dipped nails- which will make it difficult to get off. He explained that I needed it so that my real nails wouldn't break. However, my real nails would not have broken if he would've just soaked the dip nails off like every other nail salon. I did not have the energy to go back-and-forth with him after having cleaned an entire town house, moving, and I had a conference the following day so I needed my nails done. it was hard for him to file my nails in the almond shape because he kept the dip nail on and acrylic. After he finished my nails, he asked me if I liked them, but then didn't give me enough time to respond. I left, very unhappy, but because I was moving, I really didn't care at this point. However, less than 24 hours later, four of my nails are already chipping! I obviously will never come back here, but I'm upset that I wasted my money on this. Nails are very expensive and to not have a a good job on them is strongly disheartening. It's obvious he wasted a quick buck and didn't care about the quality of my real nails. Nice guy but wouldn't come back. read more

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I used to be a regular at this place and unfortunately, I will not be back. I came right when they opened and waited 2.5 hours just to wipe my own gel off while sitting in the salon in between my fingers burning from soaking in acetone for an hour with no service. They charged me for removal as I went to walk out even though it really wasn't removed because they didn't drill anything off or contribute in any way to the removal of the gel. I can't believe as a loyal customer for 4+ years that I was treated this way when I have gone out of my way many times to give them my business... and get this -- they weren't even busy while I was there. read more

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The bad: Odd pricing. I was charged an extra $5 to cut my acrylic nails a little shorter...strange. That's usually part of the maintenance and should come with a refill, but okay. Seems like only two people work there on the weekends so there is a wait. The good: The techs are both very sweet - a woman and man. And the quality is awesome! They shaped the nails perfectly and they are even. I hate when one side looks different than the other. The first time I went in, the woman did my nails. She used chrome polish. To be honest, it came out a little messy but once the polish on the sides came off, it looked great! I got compliments all the time! I went for a second time and the man did my nails. Gel acrylic. I am love with how they came out! Both times I went, they instructed me on how to properly position my hands under the uv lights. I appreciated that a lot. While they charge for weird things, I definitely think it's worth it. read more

VT Nails & Spa - First time. Love it! Just a lil messy on the sides. Done by the lady - Nail Salons Near Me - Washington, DC, District of Columbia

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Thought I would try this place for the first time, but I went in for a dip powder manicure and had to go back two times to get them fixed because my nails kept breaking. They also took way too long to remove the dip powder when I first got there. I'll stick to my regular spot from now on. read more

Had such an amazing experience at this salon today! Thank you for the lovely full set! -Lyndsey read more

VT Nails & Spa - Nail Salons Near Me - Washington, DC, District of Columbia

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I'm so infuriated! This is clearly a place that's familiar with the neighborhood but well below health grade I was referred to this place from an old friend and needless to say I feel hood winked! Too bad I can't rip these nails off because it's terrible. The place is extremely dirty and does not follow not one health grade rule. Mildew and mold encrusted around the sinks. I hate that I'm even wasting my time writing this review! None of the utensils are sanitized or protected. Now the nails! TERRIBLE OVERPRICED Bad shaping HORRENDOUS ! I feel like crying let's not to mention I was charged 65 for this crap! read more

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Ii have been going to VT nails since I moved to DC from NYC and Victor and Tina have been marvelous every time. Victor does amazing gels and Tina does a phenomenal pedicure. I have brought family and friends and will continue to do so because they do great work. read more

I go in here for my eyebrows and they do a great job every time. Victor and Tina both do them and I'm always happy with the results. The prices are good and they are efficient and friendly. read more

This place is awesome! I love the demeanor of the staff and clients. It's also very convenient for me location wise. They always do an amazing job on my nails, eyebrows and eyelashes! read more

I've been going here for yearssss I get victor on my nails and Tina on the toes lol it's hard to go anywhere else because this man knows my hands so W E L L. Everytime my shape is perfectly matched with my fingers, never to wide the acrylic never too thick, the paint is clean and my shape is always perfect. read more

The people who work here take pride in their work. I got my nails done here about five times. Each time they paid attention to detail, they work promptly, and they gave me what I asked for. I'm a loyal customer now. The only negative is parking is limited. read more

I went in for a gel manicure and a regular polish pedicure. My pedicure got smudged so I waited a little longer for it to dry before I left. The tones of yellow were not the same but that was expected. It wasn't the best experience but I decided to go back. The second time I went in I got a gel manicure and a gel pedicure. I was charged 75$ for gel removal on my toes, cut down and everything. I told them I did not previously have gel on my toes so why was i being charged for removal. The owner argued with me about the pricing and insisted I had gel. He sees how many customers a day? And I know what I had on my feet. It was so embarrassing and as a repeat customer I expected better treatment. I'm not going there again because I don't like overpricing. I work too hard for my money to be ripped off. read more