NEVER AGAIN! We had seen Voodoo Doughnuts on a few traveling/food shows and saw where this location recently popped up in Tempe. We thought it would be fun to try it out on our way into or out of the Phoenix area. BIG MISTAKE! We were driving from Phoenix, home to Los Angeles and decided to stop, since it was right off the interstate. What should have been a fun stop, a fun experience, and a fun way to start off a 6 hour road trip ended up with one of us walking out of the donut shop in tears and one of us being told we were not welcome in the establishment because we were apparently on the "wrong side of town." Yes, you read that correctly. Walked into the donut shop and there was a line. We waited in the line, which was not that long. Given that this is a famous donut chain and the Pacific Northwest locations have been featured on countless TV shows, we (along with 90% of other customers in line and in the shop) were taking many pictures to show our friends and family. The entire time we were waiting in the line, they only had one register open. When we got closer to the front of the line, my family member was taking a photo of the large Voodoo Doughnuts logo on the wall to the left of the registers. Right at the same time, they opened up the second register. Suddenly, the customer behind us in line began yelling at my family member for taking a photo (yet nearly everyone else in line was doing the same thing!). This man was so mad saying that we were too busy taking pictures and we were not paying attention and how could we not know we were next in line, so on and so on! Maybe he didn't get his morning coffee yet?! I don't know what this dude's problem was! We took maybe 5 seconds between the line and getting to the register and this other customer was going off on my family member! It was so uncalled for and ridiculous! And the best part was that Voodoo Doughnut employees just stood there and allowed another customer to belittle, yell, and berate another customer all for taking a photo! By the time we got to the register, my family member was in tears and had to leave the store! So I tried to order what we wanted, but when I stepped up to the register, I was not met with a "How can I help you?" Nope! I was greeted with "YOU'RE ON THE WRONG SIDE OF TOWN!" I'm sorry, what??? The young girl taking my order begins commenting on my University of Arizona tee shirt that I was wearing in ASU territory. She assumed I was a college student and yet here I was a good 10+ years older than her and definitely finished with college. I don't happen to care that ASU is around these parts. Literally, nobody cares! ASU accepts everyone and their cousin - it's not hard to get accepted there! This just shows the level of narrow mindedness and arrogance of the young ones working here. It doesn't occur to these people that not everyone coming to this shop is affiliated with ASU or lives under the bubble world of Tempe, AZ! Here I was headed all the way to Los Angeles - bet she never thought of that! I couldn't believe it! Who cares what school you went to?! It's a donut shop! I have never been told I'm on the wrong side of town in any business, let alone a donut shop! They out to be glad they are getting business, no matter who steps foot into their store! Good thing I wasn't wearing something about LA or CA - I'm guessing she really would have had something to say then! I proceeded with my order of about 5 donuts and I wanted a mug since I stopped here. Well, out of mugs, so I guess I will have to order one online! Left the shop with my box of donuts and everyone was so upset over this whole experience, we couldn't even eat them until we got all the way home to Los Angeles! The maple bacon bar was $4.50 and the bacon was tasteless. The old fashioned were okay, and the rest just tasted like standard donuts. The management of this Voodoo Doughnuts location should be highly embarrassed that this even happened to any customers in one of their donut shops! We will NEVER step foot into one of your shops again after this! What a joke! read more