I am so upset. I was trying to beat the Father's Day Traffic a night early, I come in with the intent to buy balloons. No one seems to ask me if I need assistance, I walk up to a cashier and ask him if there's anyone working in the flower department , he says "no, the last person leaves at 4pm" so I proceed to ask "is there anyone that can help me with a few balloons?" And he says "no, sorry." Well they just lost a regular customer!!! read more

This used to be a great store where you knew the clerks and the lines were short. This place sucks now. All the cashiers are different. They are extremely unhappy to be here and it shows in how they communicate and throw your food into the bags. And on top of that their prices are high. I miss the old Von's. I now only come here when I absolutely have to. read more

The floral gal (aka, cashier) was a big teaser. Young blonde brat was too pre-occupied, maybe had a bad day, to offer me assistance with getting a plant or flowers as a sympathy gift. Manager said she was the designated flower girl but she didn't have any idea on what plant I should get for such an occasion. She looked from afar while sending the bag clerks over to give me advice. How pathetic could this be. This is not the first time I've had bad service from this location. I like Vons but I avoid this location as much as possible. read more

It's a nice local supermarket in the city of Walnut. I like to shop here before or after my daughter goes to school, since they have almost everything that I need from A to Z. The price is especially cheap in the condition of buying multiple and relatively low prices with a Von's card. Meat is often fresh, produce is not always, and bakery has a variety, but the quality as not as good as Smart and Finals'. My favorite is the floral department; it always gives out the fresh scent and good feelings whenever we step inside the store from its side. A few employees are rude, but most are nice and helpful; they keep changing their staff with new cashiers and managers. Overall, it's peaceful and a convenient place to shop for the locals. read more

I was looking for a local bakery that would make a cake for my Daughter's Taco TWOsday birthday party with a specific design in mind. Albertsons said they could not do it-it was too detailed. However, Vons readily agreed to help me out without a problem! The quarter sheet cake was perfect, beautiful and was surprisingly inexpensive ($27)! I would have paid much more at an independent bakery. Everyone loved the cake both in taste and design!! read more

Vons - Bakery cake - Grocery Near Me - Walnut, California

i happened to stop by this location as this is the only late supermarket opened in my area. I was all excited and expected to come out with some alcohol. I totally understand the importance of following the policy. I told her I have an unexpired driver license and it was an address change cause my Id was holepunched. She said she could not take it and I totally understood. it was the attitude that she gave me. I hate as much as she does to have people behind me waiting. She made me feel like I can't even answer a simple question as "would you like a bag". was it because I am Chinese and she is being discriminated? I just feel very upset after leaving the store. I don't think policy should make people acting like a jerk to me. if she said she can't take it, I wouldn't bother to hold the line and waste anyone's time. This one lady has ruined my entire day. read more

Vons is really a Safeway in disguise. Safeway sucks ass, treats there employees awful and uses there profits for political contributions that you may or may not support. So I went through the line here gave them my reuseable shopping bag and asked for my bag credit. The checkout boy rudely says we don't give out bag credits. I'm like what? your fricken Safeway, he said no were Vons. SO VONS can STICK my sack up there grocery hole. Better to go to Fresh and Easy........period read more

its always so slowwwwwwwwwwwwwww, when it comes to checking out at morning, afternoon, late night, and i think ANYTIME. I dont know why, but somehow there is always only 1 person working at the cashier. I think they should really invest in those self check out things! The store is clean and organized, however it is on the pricer side on certain things. I also think they should CONSIDER getting a larger variety of beers. read more

Great quality produce and meats and what not but the service at the check stands are my problem. I want to get in and get out as quick as possible with my groceries and clerks and long lines take forever. More check stands need to be opened when it gets busy. I hate having to wait so long most of the time. I sometimes walk in and see the long lines and just drive to Stater Bros. read more

I recently moved into the city of Walnut and this is the closest grocery store to me. Before moving I would have not chosen Vons as my regular store but they do have great deals.(Only if you have the rewards) I gave this place 3 stars because this Vons produce is NOT FRESH. I thought Vons was supposed to be better quality than Food 4 Less or Superior Grocery but this store disappoints me. I bought a pack of oranges and within 2-3 days they started to mold. Now I know how to store fruit and I've had oranges from other stores for over 2 weeks and still fresh. It was a waste of money. Their produce section does have a reputation with me of rotting within a few days after purchasing. I would prefer to take a longer drive for better quality. read more

It is baffling to me how this Vons location is still in business, operating like it is a mom and pop operation in a one horse town! If Yelp had a negative rating, this Vons would deserve it! The prices are so high here, if it wasn't for the pharmacy we wouldn't even come here. I assume the lack of decent competition in the immediate area is how Von's gets away with charging such ridiculous prices for everyday items! And the lack of customer service is disturbing on so many levels! Why is there never enough front end help?! If there are more than 3 people in a line OPEN another register and get management to cash people out if necessary! I hope more grocery stores move into the area ASAP so Von's isn't the only game in town! read more

SUMMARY: Clean, usually well stocked, usually friendly, usually good-quality to high-quality products. Convenient if you live in the neighborhood. Occasionally good sales on specific items but never lots of good sales at once. Generally very expensive. Very time-consuming to use their online methods of reducing prices. Good for vaccinations. I use it for convenience mostly as it's close to where I sometimes work. DETAILS: Almost all the people who work here have been very friendly and helpful to me. There are exceptions wherever you go, but overall my customer service experience here has been good both for groceries and for the pharmacy. The food is typical grocery store food. It's about the same as Ralphs offers for the most part. The chicken thighs I bought at Vons were larger and had less fat and skin on them than those I normally buy at Ralph's, and the grapes were larger and fresher so lasted longer. However, I rarely buy meat or produce at Von's because it's so expensive compared to other stores. I can get chicken at Ralph's when I'm near one, and it's a little cheaper on sale than Von's is on sale. I will buy it at Von's when it's on sale. I can get produce dramatically cheaper at Market Fresh though you have to check freshness there. Von's produce is mostly fresh but not always, so sometimes it's fresher elsewhere. The thing that Von's offers me is convenience, so it can save me a lot of time and traffic hassle if I just need a few things before I head home from work. Except for some basics like their cheaper milk, you're going to pay convenience store prices. You can combine several ways to save money (digital coupons, rewards, weekly ad deals, etc.), but it's so much work to do all that that it seems easier to just work more at your regular job than to do all that to shop at Von's. The other day I bought four dental care items. It cost me $24 with a coupon for one item and buying the generic version of one item. Because it was for health and I wanted it immediately, I didn't mind. However, if I'd gone to Walmart down the way, it would have probably cost $16-20 tops without coupons or sales. I have issues with Walmart, but I'm just saying there is a price difference. A lot of the grocery items are twice what they are in other stores or even more. Even on the sale rack in the back, the same items that are 69 cents on Ralph's sale rack are $3.69 on sale at Von's. So, the store is clean, friendly, and well stocked usually. Most items are fresh. Some items can be found for decent prices: milk, sale chicken, sale eggs, etc. For the most part, though, you have to do so much work to get prices down to a tolerable level and then only buy what is on special that it's stressful to shop there if you're budget conscious. For me, it's where I go when I only need a few things or when they happen to have a good sale on something I can stock up on. I got a flu shot there and had a very positive experience, but I've not used it for medications. read more

If you guys haven't been living in Walnut for more than 20 years, you don't know about Vons. I'm from this city. I'm from this city since I was 3. I grew up in this city long before this shopping center opened. When it opened, every kid/teenager living in the area thought this was the biggest thing to happen to Walnut since they first said its name on the Channel 4 news! This market has memories ... this isn't just a supermarket to go to for me - this is my spot when it was hot, when I trot, I could stop, get a blow pop or soda pop and hide from the cops so I wouldn't get caught................. riding my bike! I don't yap it up with the workers, but I know who they are. I know the ones who been there awhile, and i know the ones who gone. I shop there at least twice a week even when theres no sales goin on. But im a Vons card member so the values that they promote... are better than other supermarkets cus there be some that are a joke. For all my Walnut High alumni from 1990 and before. You all should know how sacred that this place was when we were 4. Biking for some candies or soda pops and milk. This would be the place where the community was first built. Vons, New York Pizzeria were the places where we would hang Now that I'm grown up... its still the place I buy my things You don't know about Vons if you're a youngin or a teen or a recent resident that just moved to Walnut. They got what I need and want. They got legit prices and they got better service than Stater Bros (who open only 1 checkout counter even when there's 10 people waiting). To the old school neighborhood folks who shopped at Vons 20 years + you know what I know and how I feel. This place is nostalgia, the oldschool, the place to be for food, drinks and all that shtuffff. read more

Basmati rice was 16.99 for 10lbs 2 days ago. Today 18.99. Why? Because people are panicking????

It's inexplicably to me how this Vons is still in business operating like it's the 1950s. If Yelp has a negative rating, this Vons would deserve every bit of it. My first experience shopping here was already negative. I decided to try again thinking the first time was an isolated incident. NOPE! The last time was yesterday and I am completely done. I will NEVER EVER shop here EVER again. All the handful of times I shopped here, it was always excruciatingly and painfully slow at the checkout. The checkout clerks, the store, and the corporation don't care about customer service. My experiences here had consistently been the clerks taking mental union breaks while the lines were growing. Never once did any of the clerks looked back at the line and speed up just a tad bit. In yesterday's experience, the middle aged woman clerk was constantly chatting with the bagging girl and they were both oblivious to how long the line was. Some of the people in line were shaking their head in disgust. That was the second line I changed into after the express line, which was also long, was held up by an old lady taking her time taking one item at a time from her purse trying to look for something. As if that wasn't painful enough, that old lady took out her checkbook. That was all I could stomach so I changed to a non-express line but it was none the better. I'm convinced Vons does not care about its shoppers. Its answer to growing competition is to treat its customers like disposable garbage. I look forward to the day when it gets swallow up by competition and its entitled workforce is put out of their lazy misery. Their client base are people from the 1950s. There ain't that many of them left. Von's days are numbered. My favorite place to shop is Sprouts Farmers Market. Most of the shopping carts there are full and yet their check-out is fast and pleasant. They clearly understand what customer service is. They know how to adapt to the growing threat of competition. Vons is a dinosaur and their days are numbered. They're dying a slow death but refused to face reality. Good riddance to Vons. read more

Kind of irritated because they only have one check stand open. The entire time I'm shopping, I'm hearing the employees use the store intercom as walkie talkies. They get a bonus star because there are some decent sales. read more

Vons - My spot in line. - Grocery Near Me - Walnut, California

I came in to buy the pork ribs on sale for $2.99/lb. Requested that it be cut in twos or threes. I bought 3 different packages, was told that they have a limit of 2. So I asked the older gentleman if he just wants me to buy two. Then he tells me it is very dangerous what I am asking him to do because these are frozen. I asked him whether they have anything that is not frozen and he says no. I am confused why the meat professional is giving me lip over something I thought they know how to do. And then when I get it back, one of the packages was cut so bad, 3/4 to 1/4. Hmmm, no pride in their work. read more

This store gets worse with time, not only are they usually short staffed and lack a well stocked store, but I now pledge to never shop there again! Now they have some ridiculous pricing that only if you scan their barcode on a specific App will they honor the lower price. I happen to forget my phone and I was buying 6 items that represented about $8 difference and they took the attitude, well sorry too bad. I know for a fact the lower price is the same at all other markets without the silly BS game. I'd rather drive 5 miles to Albertsons at Eastland Center or Gonzalez on Francisquito where they always have lower prices, then go to my neighborhood Vons again. read more

I am back to do an update on my rating of this store. I periodically still come to this store on my way to and from work. I have improved my rating because the cleanliness of the store has gotten better. Produce area stays a little cleaner but, store aisles are often unswept. I know they are supposed to sweep the store every hour or so because I hear them talk about it. I am still seeing an issue with moral with some of the checkers and baggers. Employees are often seen using cell phones when they should be working. This is annoying for me when I am in a hurry and I can't get my items bagged to get out of the store. Most employees are friendly. Some need a talking to. Mediocre store. Usually stocked well. Needs overhaul in better customer service at check stands. Whatever happened to greeting your customers? And how come you don't OFFER carry out for customers who may need it? 3 stars because it is only average. read more

This is the worst Vons I have ever been to. I come in around every time around 8:00 pm and the butcher is usually gone already. The couple of times that some is there they would tell me to come back next day. This is the last time I am shopping here. read more

If my wife reports me missing please let her know that i'm just waiting in line still. This Vons has disappointed me so much over the years. I only come back when convenience outweighs choice of grocery store. Several of the cashiers have been rude to myself, my wife and little girl on different occasions. We've found expired childrens yogurts on the shelves on more than one occasion. I finally had to write a review after the cashier today refused to bag my groceries because I brought my own bags. I asked him "so I have to bag my own groceries if I don't buy your bags?" He offered no response other than looking around confused muttering "ugh" before he looked away and helped the customer behind me. The gentleman in front of me, with the cases if beer and bags of chips, had all of his stuff bagged for him. The guy with yogurt, produce and a 2 year old in the cart has to bag his own stuff. I almost lost my s*** I was so upset! My wife had to calm me down by pointing out that my attempted insults were grammatically incorrect. Thank you for that Rona. I rarely let others behavior get to me the way it did today. So a tip of the hat to you Vons for achieving that today. You are an utter disappointment to myself and customer service as a whole. read more

Spicy chicken wings at the Deli has too much salt, it's really bad. Just finished ate one wing and want to eat more but can't due to too much sodium. read more

The night time folk are a little .. grumpy? There was a "NO FUN" drape that coated the aisles in which you found this majestic creature of grump.. be warned! read more

they have got a pretty good diverse selection of foods it is a relief to find a supermarket that's open until 11 PM since I work long hours and have evening classes. their deli products are very tasty and they always have marked down goodies. I come here particularly for the Magnolia ice cream, Dave's Killer bread and super cheap ground coffee. parking is never a hassle at any time! great safe location (& i believe its across a firestation or something). read more

Customer service 2/5. Visited this Vons because of a special they had, which we needed to use the app in order to get the discount/coupon. After signing up for the app, the register wouldn't accept my phone number. We stepped aside to try and figure out why, and so people behind us can get taken care of. We weren't given much guidance since the worker wasn't familiar with the app, and recommended doing this beforehand on a desktop. He was friendly, and was truly trying to be helpful but it didn't help us figure anything out because he didn't understand the app either. He directed us to someone else who apparently understood it better. This lady was basically telling me to do the same thing I originally did, which didn't work. Then tells me it could take 24 hrs for the coupon to register on my phone....lol! Why advertise the deal in-store and encourage people to download the app for the coupon, if we can't use it until after 24 hrs? Anyways, I let her know this because it really shouldn't be advertised that way if that's the case, and she just directed me to her supervisor. She was rather short-tempered and sounded condescending (she looked irritated, but then again so was I. It shouldn't take this long to buy something). I was finally directed to the supervisor who was friendly enough to just give us the discount anyways without the app. They just literally put us through the ringer first, but at least he was apologetic and friendly. It was clear no one knew how to explain the app because we visited another Vons that same night, we needed more items that this one didn't have in stock. The process was 100x more smooth. Shoutout to the lady who walked us through the process clearly and patiently! read more

This is what a grocery market should look and feel like. I've never been to a market where every employee happily assisted you. The prices are a bit higher than supermarkets nearby, but it's still a pleasant place to shop at. Tip: Gonna have a BBQ but got an empty propane tank? Come to this location, it's the cheapest one for exchanges in the area. ($19.99) read more

3.5 stars I only come here mainly for the same items: chips, beer, gatorade, and a few other snacks. Vons rewards helps. Sometimes the line is long. Staff has always been courteous with me during my visits. Most of the time I'm here around 8pm and there's only 2 lines open. read more

Love their gift card mall! So much to choose from. I literally finished all my Christmas shopping in a few minutes. No malls, no lines, no crazy parking. Simple and easy. The overall store itself is nice and clean. They remodeled it within the last five years. The area its located in is also pretty safe neighborhood. I am wiling to shop here over other grocery stores in the area such as Albertsons (on Nogales and Amar) and that nasty grocery store that use to be Stater Bros located on Nogales and La Puente Road. Both these stores are gross, and have questionable looking people shopping there. I have been shopping at this store for years 18+ and I never found the cashiers rude or mean. They have always greeted me and used my name when they thank me for my business. read more

Decent prices if items are on sale/special. Less than friendly employees. The checkout belts and area need to be updated. The Deli is OK, but the same unfriendly employee attitude there as well. I preferred the Vons on the East side of Diamond Bar, but Haagen took over and then filed bankruptcy! Stater Bros and Target get the majority of my business and have for the past 2 years. Won't be shopping here anytime soon. read more

This is the neighborhood grocery store which has been around since I was in middle school. Although I don't remember the prices back then the prices today are for the most part higher than other markets. The cashier (one in particular, mid-age brunette), gives an impression of being snobbish which I don't understand considering she is a cashier... perhaps she is the cashier/owner? So I usually bring donuts or bagels for my team at work for our monthly meetings. I decided to buy their dozen variety donuts since they looked good. However, the donuts tasted like dry bread with Caramel or Chocolate coating. I'm glad I did a test run and bought it for myself, I do have to keep my reputation of bringing good stuff to the office. The cashier attitudes and the donuts just won't do, I come here only if I need to. read more

Although we live in Rowland Heights, my mom takes special trips to this Vons in Walnut because she loves doing her grocery shopping here. So I added the Vons app to her phone, hoping that it would help her get additional savings to the other savings she normally gets. Well, we had a problem with the using the Vons app; since I just installed it today and had NO idea that it needed to be linked with the Vons Club card (unlike the Albertson's app, which only needs a phone number), the discounts weren't working. So my mom and I became worried, and it didn't help that there was a long line forming behind us! Although it was a confusing situation, Tonya the manager explained to my mom and me to make sure that we understood that it must be linked to the phone number on the card and must be scanned over a 3 month period--it's only after that period that the phone number can then be used to access the discounts. Then she took us aside to figure out what discounts she needed to refund. Not only was she really patient with our situation, but to make sure our customer experience was great, gave us an extra $5 just for our trouble! Anyway, after the whole ordeal, we felt better about our experience. In addition to the already customer-centric and friendly staff (the deli counter guy was really great about making sure we got the freshest chicken available, the check-out clerk was really kind about giving us the "4 cans for 69 cents each" discount, even though there wasn't enough cans of black beans available for that discount) and even the girl in the bagging area who was trying to help us figure out our app situation, it was nice to see that Tonya the manager was helpful and thoughtful enough to help us out with our situation. Although I think going there at an earlier time on a Friday (apparently, that's when they have the best deals) would have been less congested, nevertheless I'm sure we'll be visiting again for our grocery needs. read more

Great local market. Fast, prices are great (with their member rewards card) easy parking. As always, I go early early in the morning so I don't deal with long lines :) read more

I'm taking a break from this Vons for a while. There's no consistency in bagging groceries. Sometimes they do it sometimes they don't. Today, I'm standing there bagging my own groceries, the bag girl is standing right next to me and they are already helping the next customer who is also right next to me. If they choose not to bag my groceries because I have my own bag, they should be respectful of my space. read more

With everything going on with the Corona Virus and every store closing early... It is important to know the exact closing time as to plan accordingly. It is about 8:15PM and I noticed I ran out of dog food, I looked online and found this location is "Open" till 9PM. Now, I walk up to the store at exactly 8:45, and I noticed a man walked in through the left automatic doors as another gentleman and myself attempted to enter through the right side. We find the right doors are closed so we both head towards the left side only to have a man come to the door and tell us they are closed. I said but your sign (literally posted next to the door in big bold words, "close at 9PM") says you are open till 9. He said, we close 15 minutes early to have the workers time to restock. I told him, then you should update your hours as it is important to post the right time as people are looking for places to shop and you are misleading people who could have gone elsewhere. His response was a nonchalant, "meh, Ok." I understand you need to close early, I even understand you need to give your workers adequate time to restock, but don't tell us you close at 9 and then shut the doors on our face when we arrive 15 min prior. This is just one more reason reason why not to shop here. read more

Very nice place to shop. Wide variety of (healthy) food to choose from. The meat and seafood is great, excellent produce, and clean.

This is probably the BEST Vons I have ever been too. It has a nice atmosphere and they seemed to have spent a good amount of money on how the store looks. The workers there are always helpful and very nice. They always seem to have some sale going on for drinks and meat, so this is your place to stop by for a bbq. Just remember to use your Vons card. If you live in the area, this should be the grocery store you go to. read more

I'm a regular customer at this Vons, and would just like to say, the young man cleaning carts, by the name of Alexander I believe, is the most helpful and welcoming worker there. I truly believe he deserves something more than just cleaning carts, because he's always so kind and a peoples person. read more

Everyone is really very nice here. I lovecoming early in the morning for their marked down meat deals. The ahelves are usually stocked and on that rare occassion where something is out, they will gladly give a raincheck. The meat counter is very neat and organized, the butchers always eager to assist. If you are looking for something good to eat try their deli sandwiches made to order or their hot fried chicken. OMG! read more

Bad customer service and a bunch of lazy workers. The manager should do something about this, oh no he's on the phone,texting or Facebooking what a horrible place to shop! read more

This is the worst Von's I have ever been to. I have started to switch to Stater Bro's because of how bad the lines are at this Von's. There is no concern for their customers. Not to mention all the cashiers have a lazy appearance to them and are often unfriendly. As I left today, one employee walked by and said to the cashier assisting me, "The people just keep coming." How unprofessional. Really, kid? I'm standing right here! Be grateful we are here so you have a job. Where is management????????? Forget management, where is the regional manager or corporate office? This is a terribly ran grocery store and gives Von's a bad reputation. read more