Cancel

Open app

Search

Smart & Final Extra!

3.3 (102 reviews)
ModerateGrocery
Open 6:00 am - 10:00 pm

Smart & Final Extra! Photos

You might also consider

More like Smart & Final Extra!

Recommended Reviews - Smart & Final Extra!

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Marisol F.

Although this business replaced my favorite store , I must say they have what I need and more. The variety of baking items is big ! I Love to come for flour and sugars. They have pot and pans and different measuring cups. Most stuff you need for baking... This place have it conveniently close to home. The cashiers are always polite and helpful. The store is well stocked and clean .

Daniel the rude cashier
Suzanne G.

Unbelievable how rude this cashier, Daniel was. I simply asked him if he was open because the lane had one light off and he responded like he was annoyed by a simple question. Instead of saying yes, he snapped saying "well the light won't be on if I was not open." I felt like dropping all my items and leaving! How extremely rude this was. I then tried to explain to him, I was not sure and he cut me off, pointing to the light like I was an idiot mumbling something under his breath, I could hear.

Reviews Smart & Final Extra! Google review summary 5 4 I purchased 2 rose bouquets on the 5/8/25, when assembling them, some of them began falling apart, inner petals were dried, stalks broken. I called in on the 5/9/25 and spoke to the manager on duty, and she asked me to come in with the receipt or wrapping so that I could be refunded. I went in today, 5/14/25 and spoke to Sabra and showed her the pictures, receipt, and call log that I had contacted the store. All the while she kept insisting 'we don't guarantee our flowers and don't give refunds or returns on them', like a stuck record, over and over again. This after explaining that the manager on duty on 5/14/25 had said I would be refunded. Sabra had zero customer service skills but kept harping in on not refunding the money. What she could have done is refunded the money and explained that the next time they couldn't stand by the quality of their flowers. I have always bought flowers from S&F, this was the second time this happened and this will be the last time I buy my flowers from them. S&F, train your associates to give better customer service, especially people like Sabra who are in direct contact with customers.

Flowers always looking fresh
connie v.

I visited Smart and Final in Diamond Bar yesterday. Everything looked very organized, including fresh produce. I was looking for Michelob Ultra, Crystal Geyser water, and some cans of soda. The only thing out of stock was the water 35pk. When I got to the front, Jessica asked if I found everything okay. I said I only couldn't find the Crystal Geyser 35pk. She said honestly it was probably sold out, I told her yeah I figured since it was a busy weekend. She scanned my app and realized the Michelob Ultra was not ringing up at the advertised price. She literally took matters into her own hands, went to check why it wasn't, wrote the correct code from the back stock and came back and told another staff member to please fetch the correct one. Apparently I grabbed the wrong size. I was surprised about this since the packs looked almost the same. I couldn't believe how above and beyond she went, I offered to put the other ones back and she told me not to worry, all I had to do was wait to the side and the gentleman would come back with the correct packs. She even checked on me and told me he was already coming back. I was so impressed. I thanked her for such great service. She is truly exemplary and deserves praise for this act and the MANY I'm sure go unnoticed. Great job Jessica! I will definitely come back to this location when I need any items from Smart and Final.

Thuong T.

A great alternative if you want to buy some things in bulk and avoid the craziness at Costco! Or just go on a regular grocery shopping trip because they have many necessities any regular grocery store would carry. I usually buy their frozen hash browns for breakfast! You get a large sized pack for around like $6 which is always a good deal. Also great deal on large size condiments like ketchup! I would pass on the croissants cause they're too thick and chewy. As well as their bakery cakes, they were too dry! Sometimes they have good prices on soda and alcohol as well. You just gotta shop around and see what deals you find!

WOW! Jackpot dessert & pastries for my birthday celebration tomorrow
Eva B.

Domenic (Dom) warm welcome. And Jasmine & Kris assisted me @ the register. WOW ! I gotten a lot of good deals on pastries & different desserts for tomorrow on my birthday celebration. Excellent teamwork from Dom to Jasmine to Kris!) Thanks to All made my day:)

Mold on cheese that has 3+ months until unexpired date
Tim P.

First ever time shopping at Smart & Final has gone beyond utter disappointment. Bought 3 different varieties of cheese (checked expiration dates; 3+ months left) and 2 of them are simply rotten from poor maintenance at the store. Didn't expect to be impressed or anything but... not sure if I'd ever want to shop at Smart & Final again.

See all

3 months ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Helpful 3
Thanks 1
Love this 1
Oh no 3
Photo of Edward L.
3
349
594

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 1
Thanks 0
Love this 1
Oh no 0

7 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 1
Thanks 0
Love this 2
Oh no 0

4 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 10
Thanks 0
Love this 9
Oh no 0

10 months ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Thuong T.
3180
1950
13349

4 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 6
Thanks 0
Love this 3
Oh no 0

4 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 0
Thanks 0
Love this 1
Oh no 0

2 years ago

Honestly. Place is so reasonable when it comes to the basics. Staff also typically super friendly and timely.

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 2
Thanks 0
Love this 1
Oh no 0

2 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 1
Thanks 0
Love this 1
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Greg M.
1
22
12

5 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

3 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of Lyn Y.
123
321
2037

7 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 6
Thanks 0
Love this 3
Oh no 0
Photo of Glamis G.
30
62
14

4 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of T M.
0
22
0

7 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Beth E.
24
100
39

7 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 3
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 4
Thanks 0
Love this 1
Oh no 0

5 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Benson L.
46
372
866

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 7
Thanks 0
Love this 7
Oh no 0

4 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 3

Ask the Community - Smart & Final Extra!

What do you think about the customer service at the cash registers?

It it so disappointing to consistently experience inadequate customer service at this store. I don't understand what's so difficult with "Hi, did you find everything you need" and "Thank you and have a great day". Not all of us want to know about… Read more

Don’t See Your Question? Ask Away!

Review Highlights - Smart & Final Extra!

S & F finally got it right after Haggen and Vons blew town.

Mentioned in 3 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Grocery 21,735 times last month within 10 miles of this business.

Verify this business

H Mart - Diamond Bar

H Mart - Diamond Bar

(600 reviews)

$$

This might be my favorite H Mart Location. They have a ton of parking that's easy to get to. Not to…read moremention the inside has always been clean and well stocked. The prepared food options are always so tempting in addition to the little food court area with a variety of offerings. Their raw seafood section smell smells clean, and I have never seen anything that looked offputting in their displays. If you are looking for essential Asian/korean cooking staples. This is the place I would recommend going because they have just about anything you could ask for. Their bathroom while small has always been clean every time I have visited. Make sure to bring your appetite as well as your grocery list to this location. The staff is always helpful and happy to make suggestions if you have any questions!

The HMart, a Korean chain supermarket in Diamond Bar is clean, well-stocked, and has a great…read morevariety of Korean foods, fresh produce, and ready-to-eat options. The prepared foods and food court are definitely a highlight. I always love to grab my bag of fresh baked sweet potatoes and pastries! Prices can be a bit higher than other markets, but the niche items makes the shopping experience good. There are items that you just cannot get at local grocery stores and love my hot cereal in my favorite flavors - sweet potatoes or black sesame . Needless to say, the supermarket gets pretty busy at times, but overall it's a reliable place to shop for Asian staples.

Vons - Meat never cleaned off in or around the slicer. Then the lady tried to give me ham in a dirty used bag off the counter that had blood in it.

Vons

(200 reviews)

$$

This is our neighborhood supermarket, and I go there every week. I'm surprised to see such a low…read morerating. The store is clean, and they just finished renovating last year, and I like the idea of the aisle signs with the street names in Walnut. The aisles are wide enough and easy to navigate. It's always busy, but they have a few self-checkouts available and the staff were also friendly. I can find everything I need there. I also tried their pharmacy to get a flu shot, and the service was quick and friendly. (The Stater Bros is already gone, we cannot lose Vons.)

Don't ever order a cake from this place! I placed an order…read morewith the bakery for a 7 am pickup on Saturday morning. I had an event at 8 am. I get to the bakery department and the lady looks at me like I'm crazy for telling her that I was there to pick up a cake. She checks the fridge and tells me, "we don't have your order. It wasn't done. You can come back at 8. That's when the other girl comes in" So I tell, "Absolutely not. I have an event at 8. I ordered the cake for a 7 am pickup." She responds, "Ok I'll make it now. it will be about 15 minutes". About 5 minutes later, I see her waving at another clerk. Clerk #2 comes up to me and says, "So we're out of Raspberry. Can you pick another flavor?" I tell her, "No. I'm pissed. I ordered the cake for 7 am and I ordered Raspberry. I was told this was a confirmed order." She says, "OK". I ended up cancelling my $100 dollar order due to incompetence.

Stater Bros. Markets

Stater Bros. Markets

(91 reviews)

$$

Hello my name is Carolina Arnaud stater bro market our store best fresh food no expired dates good…read morecustomer service respectful members

I have been a repeat customer at this Stater Bros. Markets location for about 7 months, but the…read moretreatment I receive here when I shop is extremely unsettling and it's time I speak out about it. As someone who has a natural eye for pattern of behavior and keen observation skills, every time I enter the store, I'm met with cold stares and no greeting, but EVERYONE and I mean EVERYONE that comes after me gets a greeting with a smile and they're so loud about it you can literally hear them down the aisles as you shop. When shopping throughout the store they think I don't notice, but the employees (specifically Silvia and Colby) follow me throughout the store during every visit until I get to the register. Each aisle I go down, they "mysteriously" show up and will act as if they're stocking until my shopping is complete and suddenly their stocking is complete too. Wherever I check out, and if there is a bagger at the end of the register, they "coincidently" always leave or will proceed back to the sales floor and I can tell it's done maliciously because when they walk away, they'll cut glances to see if it has gotten any reaction out of me. After the first 4 instances, I spoke with the store manager and he mentioned he would have a conversation with them. I took about a month break from shopping there and decided to take a trip tonight and without fail, I was met with the same behavior! Not only did Silvia watch me and follow me all the way out the door, she continued to do so as I crossed the street to get myself some McDonald's. After witnessing that, it made my blood boil so I returned to the store to address them. I even opened my bag widely to show them since when I originally checked out, the person that you see at the end of the register continued to glance in my bag until I left and that's when Silvia began to trail me out the store. Mind you I'm on foot, so if I was to steal and put something in my bag, when I opened it, you would've seen it! When I asked her if I could get corporate's information to further escalate my concerns, she told me "that was something she wasn't going to provide and she was just doing her job." It wasn't until I told her that since she felt so comfortable being dismissive and that I was going to record the interaction and pulled out my phone, she nonchalantly tried to give me the website. I asked for contact information, not a website! As someone who hates confrontation but also hates being treated indifferently I'm posting this to raise awareness! The Stater Bros on Colima and fairway has an extremely prejudice team and as someone who once spent their money religiously there, tonight will be my last trip. The next step is to reach out to corporate, but I honestly think I should take it step further and start the process on a discrimination claim.

Hannam Chain - Sumo dekopon mandarin from produce section

Hannam Chain

(136 reviews)

$$

This place is freaking dirty and very sketchy how they repack produce and perishables. The bagging…read moreclerks are lazy and rather chit chat with each other than do their jobs. The Korean ajumma cashiers think they are entitled, to telling you to not use too many bags, refuses to give more bags, even though I'm buying them to carry my stuff! There's this specific one that always makes some unnecessary comment in her broken English. Next time I'll get her name. Also, the last time I got groceries from here, the Latino cashier couldn't even tell what type of sweet potato I'm buying and had to break it open to see the color it is, instead of just asking me! Who trained these people??! So who wants to buy the items you just damaged??! Imbecile!! I've stopped coming here for groceries, but only come in to quickly pick up the kimbap that gets delivered here daily. I need to find out where else these kimbap are being sold at so I don't have to come to this filthy, unethical place again. Does anyone know?

Purchased fresh meat on Friday, January 9, 2026. The package was packed on 1/8 and clearly labeled…read more"Sell By 1/11." When I opened it on Sunday, January 11, 2026 (the sell-by date), the meat was already spoiled with a strong, unmistakable odor, despite being unopened and properly refrigerated the entire time. The store refused any refund or exchange, citing a "fresh items after 24 hours" policy. This response is unacceptable. A store policy does not override basic food safety standards. Selling spoiled meat that is still within its sell-by date is a serious health concern. Extremely disappointed and concerned about quality control. Shoppers should be cautious when purchasing fresh meat here.

ALDI

ALDI

(79 reviews)

$

I'm really glad Aldi is here, especially since the Stater Bros. closed. I might not find…read moreeverything I need, but usually if I need something in a pinch, I can find it at Aldi and it's super close. So that makes it ideal for quick runs to the market. The workers are usually friendly and I haven't have any negative experiences. Sometimes it's hard to find certain things in stock, but that's true of any store. Again, I'm glad Aldi is here and its one of the stores we come to consistently.

I don't shop at Aldi very often, so this was a confusing experience…read more I picked up a package of chicken legs that were advertised in the store for $1.99 per pound. However, the package label itself still showed the regular price per pound. Since the printed barcode label showed a higher price, I simply asked my cashier of the day, Emily, if she could confirm that the sale price per pound was actually being applied at the register. Instead of checking the price, Emily, who looked visibly annoyed by my "extremely complicated" request, told me she could not see the price per pound and that I would have to pay first before seeing the price on the receipt. She also suggested that I could simply pay first if the price turned out to be wrong, and then process a refund afterward. That felt completely backwards. Customers should not have to complete a purchase just to verify the price of an item sold by weight. For a brief moment I thought I had accidentally stepped into a South Asian government office somewhere, where the process is: pay first, ask questions later. In my mind I was thinking, "I'm not asking for the secrets of the universe here. I only asked you to read the price per pound that your register is showing, so I can feel good about saving $1.79." When I explained that I simply wanted to confirm the price before paying, Emily my cashier of the day became even more annoyed and asked, "So do you want to buy this or not?" When I said I would rather not pay without knowing the actual price per pound, she ended the interaction with, "Then We are done." Jeez.... Curiosity got the best of me, so I walked around the store until I found the store manager afterward and asked how customers are supposed to know they are getting the advertised sale price (while showing him the weekly ad)? He explained that the price printed on the package is usually the regular price, while the sale price appears at the register when the item is scanned. Fair enough. But for someone who does not shop at Aldi often, this is not obvious at all, especially when the printed label shows a completely different price. I suppose this is not Erewhon, but still, when the price looks "wrong", customers tend to ask questions. To be fair, the manager was super awesomely helpful and took the time to explain how the pricing system works, so kudos to him ! Unfortunately, the interaction with the cashier was unnecessarily complicated. Asking to confirm the price of an item before paying seems like a pretty reasonable request. Aldi's prices are great, but the checkout customer service could use a little improvement. And if Emily happens to be running the register next time, perhaps management could let customers borrow the register for two minutes and run their own self-checkout while she enjoys a well-deserved chocolate break.

Smart & Final Extra! - grocery - Updated May 2026

Loading...
Loading...
Loading...