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    Vons

    2.4 (208 reviews)
    ModerateGrocery
    Closed 6:00 am - 10:00 pm
    Updated 2 weeks ago

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    This is what we wanted
    Glamis G.

    Extremely disappointed with the Vons Walnut bakery. We provided clear instructions and a reference photo, yet the cake we received looked nothing like what we requested. The "21" was written carelessly and took away from such a special occasion. We expected a much higher level of quality and attention to detail. The gentleman that made it decided it wasn't a big deal to him and he wouldn't fix it. I've been trying to get a hold of a manager, but doesn't seem like there is one available

    Yan W.

    This is our neighborhood supermarket, and I go there every week. I'm surprised to see such a low rating. The store is clean, and they just finished renovating last year, and I like the idea of the aisle signs with the street names in Walnut. The aisles are wide enough and easy to navigate. It's always busy, but they have a few self-checkouts available and the staff were also friendly. I can find everything I need there. I also tried their pharmacy to get a flu shot, and the service was quick and friendly. (The Stater Bros is already gone, we cannot lose Vons.)

    Vons store

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    2 months ago

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    2 months ago

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    5 months ago

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    3 months ago

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    1 year ago

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    21 days ago

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    6 months ago

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    3 months ago

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    25 days ago

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    4 months ago

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    1 year ago

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    10 months ago

    Helpful 1
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    7 months ago

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    8 months ago

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    4 months ago

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    4 months ago

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    2 years ago

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    11 months ago

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    2 years ago

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    1 year ago

    Helpful 2
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    8 months ago

    Business owner information

    Photo of Dawn M.

    Dawn M.

    Helpful 1
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    1 year ago

    Helpful 2
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    2 years ago

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    1 year ago

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    2 years ago

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    4 years ago

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    2 years ago

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    1 year ago

    Ladies at self check are so bad. I asked them about an item, they wanted me to read the details myself and walked away.

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    3 years ago

    This Vons is always so clean and has everything in stock! I appreciate the workers who are always so helpful!

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    3 years ago

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    6 years ago

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    3 years ago

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    1 year ago

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    3 years ago

    Helpful 2
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    11 months ago

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    5 years ago

    Helpful 4
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    4 years ago

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    1 year ago

    Manger is rude and not helpful. Saw the way she spoke to the staff and was very unprofessional. The store also has trash all over the floor.

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    4 years ago

    Business owner information

    Photo of Dawn M.

    Dawn M.

    Helpful 3
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    4 years ago

    Business owner information

    Photo of Dawn M.

    Dawn M.

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    Page 1 of 6

    Ask the Community - Vons

    Review Highlights - Vons

    I also tried their pharmacy to get a flu shot, and the service was quick and friendly.

    Mentioned in 15 reviews

    Read more highlights

    ALDI - Savory frozen foods

    ALDI

    2.5(82 reviews)
    1.6 mi
    $

    Very disappointed with this Aldi location. I purchased a container of red grapes, drove all the way…read morehome, and when I removed them from the container, I found that the grapes in the middle were covered in mold. It was obvious the mold wasn't visible until the grapes were taken out, so there was no way to catch it before buying them. I wasted my gas and time driving back to the store, only to be told I had to stand in the long checkout line just to get a refund. After the inconvenience of receiving a spoiled product, I expected customer service to handle the situation more efficiently instead of making me wait behind customers making purchases. A simple return turned into an even bigger inconvenience because of the lack of customer care. Selling moldy produce is bad enough, but the way this situation was handled was even more disappointing. I won't be returning to this location, and I hope management does a better job taking care of customers when mistakes happen.

    I don't shop at Aldi very often, so this was a confusing experience…read more I picked up a package of chicken legs that were advertised in the store for $1.99 per pound. However, the package label itself still showed the regular price per pound. Since the printed barcode label showed a higher price, I simply asked my cashier of the day, Emily, if she could confirm that the sale price per pound was actually being applied at the register. Instead of checking the price, Emily, who looked visibly annoyed by my "extremely complicated" request, told me she could not see the price per pound and that I would have to pay first before seeing the price on the receipt. She also suggested that I could simply pay first if the price turned out to be wrong, and then process a refund afterward. That felt completely backwards. Customers should not have to complete a purchase just to verify the price of an item sold by weight. For a brief moment I thought I had accidentally stepped into a South Asian government office somewhere, where the process is: pay first, ask questions later. In my mind I was thinking, "I'm not asking for the secrets of the universe here. I only asked you to read the price per pound that your register is showing, so I can feel good about saving $1.79." When I explained that I simply wanted to confirm the price before paying, Emily my cashier of the day became even more annoyed and asked, "So do you want to buy this or not?" When I said I would rather not pay without knowing the actual price per pound, she ended the interaction with, "Then We are done." Jeez.... Curiosity got the best of me, so I walked around the store until I found the store manager afterward and asked how customers are supposed to know they are getting the advertised sale price (while showing him the weekly ad)? He explained that the price printed on the package is usually the regular price, while the sale price appears at the register when the item is scanned. Fair enough. But for someone who does not shop at Aldi often, this is not obvious at all, especially when the printed label shows a completely different price. I suppose this is not Erewhon, but still, when the price looks "wrong", customers tend to ask questions. To be fair, the manager was super awesomely helpful and took the time to explain how the pricing system works, so kudos to him ! Unfortunately, the interaction with the cashier was unnecessarily complicated. Asking to confirm the price of an item before paying seems like a pretty reasonable request. Aldi's prices are great, but the checkout customer service could use a little improvement. And if Emily happens to be running the register next time, perhaps management could let customers borrow the register for two minutes and run their own self-checkout while she enjoys a well-deserved chocolate break.

    Photos
    ALDI - Spices

    Spices

    ALDI - Outside

    Outside

    ALDI - Inside

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    Inside

    Albertsons

    Albertsons

    3.3(129 reviews)
    3.2 mi
    $$

    After exiting See's Candies at the Towne Centre Village in Diamond Bar, I received a phone call…read morefrom my Mom. She asked me to buy her one bunch of bananas to give to her neighbor. Of course, I couldn't say no. Luckily, there is an Albertsons within the village. We were on our way! My eldest daughter and I walked into this Albertsons and headed straight to the produce section. We had no time to waste because our See's chocolates were melting away in the car LOL... it was very warm that day! Anyway, the bananas were riping away, too LOL... I didn't care for them being too ripe or yellow. I asked the produce stocker if they had any more bananas in the back that were less ripe. He came back with a few boxes of fresh bananas that still had some green to them. Thank you young man!! We got our banana bunch. Headed to the register to pay. Line was short. After payment, we were out of here. Very quick visit. We didn't get a chance to peruse the rest of the store, but I did get to snap a few photos here and there. I've been to other Albertsons in the past. This one is no different. It was clean and organized. Aisles were wide. I was a little sad when I saw there weren't very many customers while we were here. Sometimes I wonder how all the different supermarkets compete with one another. Good luck Albertsons! For the Diamond Bar residents and/or anyone visiting the area, come on out and support your neighborhood Albertsons!

    I am writing a follow-up review because I noticed Store Manager Dawn M. has directed other customer…read morecomplaints in the reviews to Albertsons' official "Contact Us" page. I followed that process and submitted my concern there, but several days have now passed, and I have received no response. Unfortunately, since my previous review, I returned to this location and had yet another troubling experience. This time, I was with a friend, and we were the only POCs in the checkout line. Before our turn, the cashier was warm, cheerful, and engaged with the customers ahead of us. She smiled, chatted, and appeared to be in a very good mood. The moment we stepped forward, that demeanor disappeared. We greeted her politely, smiled, and behaved courteously. In return, we received no greeting, no acknowledgment, and no basic courtesy. The contrast was so immediate and obvious that both my friend and I noticed it. What made the interaction even more uncomfortable was the way our items were handled. Instead of placing them down normally, the cashier dropped or pushed several items onto the counter with unnecessary force. We had never met this employee before, and there was no conflict or misunderstanding that could explain such hostility. At this point, it is very difficult to keep treating these experiences as isolated incidents. Different employees have been involved, yet the pattern keeps repeating. If there is another explanation, I would welcome one. But after repeated uncomfortable experiences, a previous complaint, following the "Contact Us" process referenced by Dawn M., and receiving no response, I am left feeling that these concerns are simply being ignored. I continue to shop here because this store is close to my home, but it is deeply upsetting to feel anxious about going to a neighborhood grocery store because of how I may be treated at checkout. I would appreciate a substantive response from Albertsons rather than continued silence.

    Photos
    Albertsons
    Albertsons
    Albertsons

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    Tokyo Central - Okonomiyaki

    Tokyo Central

    4.3(775 reviews)
    3.1 mi
    $$

    Okay, Tokyo Central -- I'm back. Again. Against my better judgment…read more It's a full-blown love-hate relationship, and honestly, I'm not even sure which side is winning anymore. I love the ready-to-go meals. I hate that my wallet cries every single time I walk through those doors. And yet, here I am. But here's the thing -- they never skimp on quality, and that's what keeps dragging me back like a moth to an overpriced flame. Those roast beef sandwiches are still $4.99, and at this point, that price tag alone deserves a standing ovation. In this economy? Iconic. Their uni puts every other Asian market I've tried to absolute shame -- no contest, don't even argue with me on this one. The real MVPs of the store, though? The soup noodles and sushi rolls. Genuinely elite. And don't even get me started on the drink selection -- if it came from Japan and you can't pronounce it, they probably have it. As for the meat section -- surprisingly solid. Most cuts were quality grade, which, given the prices, is the bare minimum they could do. At least they're holding up their end of the deal. Will I be back? Obviously. Do I need therapy for it? Possibly.

    I drove all the way here to grab the good tender meat , sold at reasonable price compared to other…read moreJapanese markets. I usually grab the sliced Premium Beef and Pork. I used it for Ramen noodles soup, very tender and flavorful, just love it! I also grab a loaf of milk bread, super sift to the touch and tasted delicious when I made toast with butter or ate it alone. I also bought some frozen ramen with condiments. Easy ti make for anytime meal. It wasn't on sale, but I still grab it for convenience. They took out the section for apparel, too bad! I used to buy their cute T-shirts and hoodies. They are good quality. Oh, too bad ~~ Cashiers was pretty nice and gave us bags for my Dad's EBT. Really wish they have a Tokyo Central near us, I live to shop there!

    Photos
    Tokyo Central - California roll

    California roll

    Tokyo Central - Papayas and melons in produce section

    Papayas and melons in produce section

    Tokyo Central - D-Plus brand chunky red bean paste (tsubu ann) baked wheat cake from baked goods section

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    D-Plus brand chunky red bean paste (tsubu ann) baked wheat cake from baked goods section

    Vons - grocery - Updated September 2026

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