Came in for the first time and the service was amazing. I was welcomed in and attended right away. Every staff was welcoming and all smiles. Sunny did my gel manicure with cat eye and she was the sweetest! She took her time on my nails and made sure I was satisfied with the outcome. This place also serves conplimentary drinks and a snack! 100% recommend and will be coming again! read more

The level of unprofessionalism I have received is just so uncalled for. This is a long one, so I received a 10% off coupon for my birthday which was perfect because I had a wedding to attend so I needed a pedicure, I have been here many times I've never had this experience as they have always been very friendly and on point with their services so it was never a question about where I was going to go. I went it and wasn't greeted I stood there for a bit before they approached me, I asked for pedicure I was sat down and I told them the service I wanted which was the CBD one which is about $88 with card which is the one I always get because they do hot stones, a 20 minute foot massage and scrubbing with hot wax. At first everything was going well until it came to the foot scrub, the lady only scrubbed the bottom of my feet I thought she was guna do the top last so I waited she then proceeded to drain the water so I told her she had forgotten to scrub my toes and top of the feet so she went back and quickly did it still leaving dead skin on, she moved on to the other services I told her I wanted a French tip. I sat there and let her do her thing she then began rubbing my feet which was horrible there was zero effort very lightly more as caressing rather then a massage, she then went on to the hot stones which she rubbed once on each side of my leg then put them away. She didn't finish the 20 minutes before she stopped and started drying off my legs with a towel. When everything was finished I looked and my toes were completely wrong the French tip was different, a piece of my nail was sticking out, the gel was bumpy. I went to the front to pay for the service and they asked me how it went I said I was unsatisfied with the way they came out I showed the polish and the piece of my nail that was sticking out. At first the lady up front tried to fix it but still wasn't able to I however had to leave because I was heading out of town which I said I had to go. She then told the lady who did my nails and comes back saying the lady told her I had a chip in my nail which is why the polish shape was off, she asked me if that was true as if I was lying about something or it was my fault. I paid and left they had texted me to which I left a review fully explaining what had happened. They then blew up my phone which I was at wedding, I then received a text which I posted below stating I could go in for a redo or get a refund, I declined the service because I had already gotten my nails redone when I went out of town so I asked for a refund. They then tried to offer me a $43 voucher to which I declined and then again asked for a refund, they then offered me a $43 dollar refund however they were also taking off the full 10% which only was going to be a $38 refund. I said no that was unacceptable as I was only getting a partial refund so adding the full 10% off was not okay. They then stated that was their policy. At this point I was done with the conversation as they were being rude and blaming me. I then let them know I would just be contacting my bank to dispute it through them. They then told me to go ahead and that the bank would contact them and they would let them know my services. I did not respond at that point then I received another message saying that the boss would not be arguing with me over 10% and that I could come in and get my $43 via cash. Again I did not respond. My services were $90 and the level of disrespect is so disheartening. I've come here many times I've spoke nothing less than highly of them and the treatment I have received over this. I will never be coming back here. They are nice people until something is done wrong then they flip and start being so rude and blaming the customer. read more

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I really wanted to like this salon. I took my 5 year old niece last Saturday for her mani pedi. I got cat eye gel polish on my fingers and toes and spent $157. I don't mind spending the money if it is worth it but unfortunately my nails are peeling. If my gel polish lasted longer I would be leaving a better. As far as customer service everyone was nice and polite. The complimentary drink and snacks is really nice touch. read more

Vivid Nails & Spa - Nail Salons Near Me - Riverside, California

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I had been going to this salon for a few months and always had positive experiences. I loved their pedicures, customer service, and overall environment. Every visit before this had been great. Unfortunately, during my appointment this Wednesday, my nail was accidentally over-filed and it left a cut on my nail bed. Because of that, I initially decided not to get acrylic or color done since I was worried about possible infection. I was then advised to switch from my usual GelX to dip acrylic because it would supposedly be better for the nail, and I was reassured that it would not get infected. However, later that night the pain became much worse. I could barely touch or press on the nail and was unable to sleep because of the throbbing pain. Today, I went to another salon to have the acrylic removed, and they advised me not to place anything on the nail to help prevent infection. This was really unfortunate because aside from that injured nail, I actually loved the set itself and had previously enjoyed my experiences here. I just hope more caution is taken in the future so this does not happen to someone else again. Unfortunately, after this experience, I do not think I will be returning. read more

Vivid Nails & Spa - Nail Salons Near Me - Riverside, California

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I decided to give Vivid Nails & Spa today after going to a different nail salon for 8 years & was NOT disappointed! Needless to say they gained a NEW customer! Upon entering the receptionist was welcoming & very informative with services. While getting my nails done they offered a complimentary drink & it was absolutely amazing! I went with the Vietnamese hot coffee & IT DID NOT DISAPPOINT! To top it off they put in on top of a warmer so my coffee stayed hot the entire time! Joe did an amazing job & was patient with me after I changed my mind about what I wanted he didn't get annoyed or upset. I would also like to mention that he took his time & was very attentive & made sure I was satisfied with how my nails came out. Thank you guys again & cannot wait to go back read more

Vivid Nails & Spa - Vietnamese hot coffee - Nail Salons Near Me - Riverside, California

The customer service here is 10/10! I've been wondering around for a nail spot for a long time. I was a loyal customer to another shop for years but they closed down shortly after Covid & this place meets my last place's standards. The nails look pretty good, I think next visit they'll be even better as the techs learn my style & preferences. I went through that with my last place as well & thats what kept me loyal to them for years until they closed down. Complimentary drink & it was awesome! Vietnamese iced coffee was 10/10. They sang happy birthday to me & gave a me cupcake & free gift. They did give me a discount for my birthday but even prior to the discount the price wasn't half bad for the services I was provided. Builder gel manicure with design & gel pedicure service 3. $131 before my discount & it was $118 after. $118 + $20 tip. If you pay Zelle, it's the same price as cash. If you pay credit card / debit you are up charged a few dollars more. The prices are very transparent & made clear to you. They have signs everywhere about that & it's on their little menus. I will be returning & bringing my family too. Thank you Tina & CheChe for my manicure & pedicure! read more

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I hate that I have to post this because everything else was perfect except for the fact they used MMA on my nails which is very damaging and illegal. I had to go to my nail tech to get them removed. This was my first time going to a nail salon in years and I needed them last min. Never again. I posted the video on here read more

Joe, was my mail tech. He was very detailed and had a nice technique on doing my acrylic nails. Very Shrek, simple and we even did a little shimmer on the French tips for a personal touch. Enjoyed the complimentary cocktail! Very good options from alcoholic to non alcoholic. Loved the variety! Even specialty coffee Left with a little gift and if you come in your birthday you get a special gift from the owner. Great spot! read more

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My manicure and pedicure was expensive too the total was 131 including tip yet he claimed it's the experience what experience is it ? The free drink ? Not even the hot stones was a hit she basically did it fast like she wanted to go home she was even it's only 5 min massage I'm like okay ! My nails manicure has bubbles ur not really able to see well on the picture I told her their is bubbles on the nail she didn't understand me she's like it's okay imma put the clear on top NEVER AGAIN WILL I EVER COME HERE AGAIN WHEN I WAS PAYING HE SAID YOU DONT GET THIS EXPERIENCE IN OC well no I don't but they don't charge me crazy ass prices SO NEVER AGAIN ! Will I ever come here save your money GIRLS DONT COME HERE save your money Then on top of that it's my bday nails and supposedly we get 10% he said no u need to be a regular customer . Yea NO NEVER AGAIN ! You will not be taking $ 131 from me ever again ! My pedicure she didn't even to the top of my foot only the bottom for the callous remover read more

Vivid Nails & Spa - Crazy expensive dip gel manicure - Nail Salons Near Me - Riverside, California

Another amazing visit to Vivid Nails. Always leave relaxed and feeling like a queen Thanks to Aimee and her crew for their attention to detail! read more

Vivid Nails & Spa - French dip - Nail Salons Near Me - Riverside, California

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Friendly customer service and attentive staff. They give you a complimentary drink from their cafe menu. overall good experience and decent prices. read more

Not my first time coming here and definitely not my last either! I haven't had a mani/pedi in the longest time so I decided to come in as a little birthday treat. I mentioned on the phone exactly what services I was looking to book and they made sure to do a very thorough consultation once I arrived. Merya did my pedicure and she was very thorough and so sweet! She truly did an amazing job. As well as Tina who did my manicure. This was only my second time doing Builder Gel and she gave me exactly what I was wanting! They even made a little birthday celebration for me with a complimentary champagne and a cute little cupcake! Let me tell you.... There's a reason they are considered the best nail salon in Riverside! 10/10 service all around and I will absolutely be coming back. read more

Service was exceptional ! Absolutely loved the attentiveness and how sweet the ladies here are! There's decorations up for Valentine's Day and it makes the environment very cute! LOVEDD!! read more

Vivid Nails & Spa - Complementary drink and snack! - Nail Salons Near Me - Riverside, California

I came to Riverside from Vegas for a family trip. I frequently get pedicures in my home town. We went to this shop to have a relaxing time and we got three hours of spa treatment. This was the best experience I have ever had when getting my nails done. The staff was kind and attentive. I got the #4 pedicure and I couldn't recommend it more, I will be coming here every time I am in town. They had complementary drinks and snacks which were just the tip of the ice burg. read more

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The prices were really good and the complimentary drink was a cherry on top! Hoping to come back with my boyfriend for some pedis later :P The store itself was also really cute with nice ambient music playing read more

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I asked chatGBT for the best pedicures in Riverside and they said this place! So I took my son and my friend out for pedicures. Well let's just say I have had pedicures everywhere and this place is by far the coolest . Prices were about the same as others cheaper than most but their complimentary drinks were amazing. The flower soap the lotions? My son hates to go with me and was asking mom when can we go back there again. I had the man I think the owner what a personality he had us all laughing. I give them a 10/10 we will definitely come back . Try their coffee with egg my son had a passion fruit boba all made Vietnam style . You have to try it. read more

There's really too much to write. It was a long traumatic experience. Rose couldn't get the nail straight. She had to keep taking them off, putting them on. It hurt my nail. She seemed very nervous and rushed . I had to fight her to get them shorter in the end, they looked OK although there's a gap between the tips and the nails, I definitely wouldn't go back. read more

Vivid Nails & Spa - Nail Salons Near Me - Riverside, California

Staff was pleasant and broke down the costs before servicing. Complimentary drink was very tasty. Prices are reasonable. read more

Vivid Nails & Spa - Drinks - Nail Salons Near Me - Riverside, California

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The customer service was excellent but the work was not impressive at all. The polish on both nails and toes was too thick. Hand nails do not look any close to natural at all. Pedicure work on nails was not great. The place was relaxing and massage was great. They need to work on nails to make them look worth the price they cost. read more

I had been to this place in the past and was not satisfied with my full set. Today I was in a hurry I decided to give them another try. The man that did my nails repeatedly told me my arms were too short and he couldn't reach my hand. Blamed me for his poor polishing job and laughed in my face as he was speaking another language as if he was mocking me. Not to mention this place is swarming with flies. No thank you! read more

Vivid Nails & Spa - Terrible polish job - Nail Salons Near Me - Riverside, California

This place is a BLESSING! I'm so sorry happy I found this nail salon and I don't think I've ever been this satisfied with my nails and with the service they've provided. I love that they strive to make my design and inspo pics come to live! Thank you again read more

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I loooove laaaaaav this spaaaa it is amazing. I can't believe I didn't discover it any sooner. I'm so glad to have found it. I will go out of my way to come here to get a pedi. Their service is top notch. And the drinks are amazing. I'm actually excited to come get a pedi now instead of being stressed. I can not say good enough things about this place! I really hope they do not change. I loooooove coming here (in case I didn't mention it enough) Ooh and Cindy is great at pedis read more

Vivid Nails & Spa - Yummy margarita - Nail Salons Near Me - Riverside, California

Doug at Vivid Nails & Spa is AMAZING. Truly one of the best pedicures I've ever had. From the start, he was professional, kind, and extremely detail-oriented. He took his time with every step -- shaping, cuticle care, exfoliation, massage -- nothing felt rushed. You can tell he genuinely cares about doing quality work and making sure everything looks perfect before you leave. The polish application was flawless and super clean around the edges (which I'm picky about), and my toes look so polished and fresh. The massage portion was also next level -- relaxing but thorough. read more

I hate leaving a bad review but I just feel the need to do so. I waited 20 minutes to get helped and they rushed my service. I also feel like it was not sanitary. The pictures on here are a little deceiving. I won't be coming back to this place unfortunately. read more

I'll start with the pros: This nail spa was very accommodating. We made an appt for three Mani pedis and one kids Mani pedis. Everything looked clean inside. They offered drinks and a snack to everyone who was getting serviced. They even gave my 4yr old one even though he wasn't getting anything. They were very friendly and accommodating. We were the only ones in the entire nail place. I didn't really know what design I wanted but I wanted to try gel-x. It was super hard to communicate with the female owner. She wasn't understanding that I wanted different designs on each nail. The male owner understood and took over. My nails looked beautiful and I was happy with them. I also got by eyebrows done and the Indian lady who did it was great. I really loved how gentle she was and the fact that it didn't hurt. They also gave a little satchel with a hand lotion as a departing gift. Now for the cons: The man who was doing my Pedi did not speak English at all. When he asked me what I wanted to drink, I specified that I don't drink alcohol and that I would take the sparkling apple cider. I've drank sparkling apple cider before and what they gave me was not it. It was extremely bitter and tasted nothing like what I am used to. I just put it aside thinking it went bad or something. She then asked my daughter what she wanted (she is 7yrs old) and she also asked for sparkling apple cider. I was like ohh wait you won't like it . Here try mine. She took a good 2 sips and said ya that's gross. Then my 4yr walks over and tries it too and also says no that is gross. Then my sis took it from me to try it and she goes whoa ..that's flat out tequila! Mind you, the entire store saw my UNDERAGED kids taking sips of this alcoholic cocktail they made and didn't try to stop them or say a word. After realizing it was alcohol, I was livid. Then the female owner said, oh you didn't want alcohol? I said no, I wanted sparkling apple cider. Anyways she said ok is that what your daughter wants? I said yes. So she comes back out with a cranberry juice which was fine . At least it didn't contain alcohol this time. If you are going to give alcoholic beverages to your customers, the least you can do is pay attention and have someone who fully speaks English to take your order. Anyways the cons about the nail portion..the female owner started doing my Mani. I was sat at the first table across the door. There were cut nails all over the towel. It was disgusting. After she couldn't figure out that I wanted a different design on each nail, the male owner took over and he did a great job. He did argue about having gold on my hot pink nails and kept saying I should do silver because most people did that but I really wanted gold and I am glad I stood my ground. I just didn't really like how the female owner who was doing my nails was completely oblivious to the fact that there were nail clippings all over the towel. It was gross . I don't think we will be coming back here. It's been a month and I finally got my gelx taken off (by a different salon) and my nails are so damaged from it. The glue they used was too much and it was so hard to get them off. Although my nails looked gorgeous, the whole alcohol to my kids and the fact that I told them up front that we don't drink, it just left a bitter (literally) taste in my mouth. Since I can't reply to the owner, here is an update: Firstly, very mature way of responding! Secondly, we had 2 female Mani/pedis, 1 male Mani/Pedi, and a child mani/pedi. In the salon, we had my 4yr old and a 6month old too. Our bill was $299.05. You can do the math on that one! Thirdly, we have 3 adults and 2 speaking kids who can tell you, you had absolutely NO other clients come near the front door so please don't make things up. Regarding the alcohol, I told you from the beginning that my brother and I do not drink. I've never had a sip. I had no idea that was alcohol. As a business that is giving free alcohol, it is your establishments job to make sure you aren't giving it to minors or people who don't drink. You saw my kids sip it and still said nothing. Regarding not having a design chosen, I was very clear that I've never done gel-x before. I showed you a photo of the dress I am wearing for the wedding I was going to. I asked YOU for suggestions on what would look nice and you kept asking what design do I want . Many nail salons I've been to will normally suggest things and get creative if given the creative authority to do so. The male owner of the store did exactly that. When I said to do random designs, he did exactly that without any complaint. I even wrote on my review that you all were very accommodating so to respond with a bunch of lies, is very distrusting. I have changed my review to 1 star because I wouldn't recommend a business who just accuse me of paying less to make sure we are the only clients in the store (which makes absolutely no sense). Great job at showing your true managerial color! read more

Vivid Nails & Spa - Gel-x nails with unique designs on each nail with cat eye ring finger - Nail Salons Near Me - Riverside, California

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What can I say? Aimee aims to please always asking how are you doing? Making sure her customers are happy and enjoying themselves. They are so present with their customers and even offering free refreshments. love the new place which is way biggerI can't wait to see what the future holds for this place read more

Vivid Nails & Spa - Refreshment - Nail Salons Near Me - Riverside, California

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The appt was at 6:15pm. We got there early at 6:10pm, checked in and was waiting about 30 minutes. At 6:44pm, I went to the guy at the front desk and asked what's the delay as I been waiting almost 40 minutes and he responded very rude saying oh you got here 6:20. I replied saying "nope. We got here 6:10 "and he says "ima check". I step out go drink some water and some minutes later they called us up. I was talking to the person I went with saying "oh my bad I guess I snapped too much ima give them a lil extra tip. But I am just impatient as 30 minutes is too long a time to wait for service." Then bro at the front desk was looking at me the whole time then replied saying "if you wanna leave you can go". To which I replied "what are you talking about? I literally wasn't saying nothing wrong I was just saying "it's a long wait time". Then he tells me "you're over here babbling about this and that. If you wanna leave you can go." This was after 45 minutes of waiting! Then we just took our stuff and left cause what does he mean if you wanna leave you can leave? After scheduling an appointment for 6:15 and waiting 30 minutes!! Yeah that's poor customer service right there. And I admit I did go off a little bit but I wasn't rude or nothing. And being asked to leave after waiting 45 minutes is ridiculous. Very awful service and bad customer service. read more

I been going with Aimee the owner for a few years. I'm so happy she opened her salon. Went in for a haircut for my daughter and she didn't disappoint. The service was great like always, full nail salon and spa service as well. Highly recommend this place to everyone. Plus they have a coffee bar! Perfect! Can't wait to come back and get my nails done! Thank you Aimee and staff! read more

Doug and Amy are absolutely the best in their industry not only do they have Top Notch customer service friendly and good work I am extremely picky with my nails especially because I am blind and I check all my work by feel and they are very patient with me by me checking their Works before they put on the paint and after they put on the paint thank you for dealing with me I love you guys and you guys are absolutely the best thank you Doug also the vibe is always on point you're always laughing you're always having a good time getting your nails done I love this place and no wonder it is nominated for 2025 best nail shop service read more

Vivid Nails & Spa - Nail Salons Near Me - Riverside, California

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Such a cute spot! I came in while they had a birthday for someone so watching how they treated that individual was so sweet!! I've never been in a nail salon like this! Usually you feel rushed and I did not get that here at all! I'd say try it out for yourself! read more

Vivid Nails & Spa - This is the free drink that came with my Number 2 pedicure!!! - Nail Salons Near Me - Riverside, California

I stumbled on this place looking for a last minute pedicure. It was a few minutes after 6pm and most shops were closed or closing. I called and Amee told to come on in and gave me directions. It was nice and clean. The staff was amazing and so nice. I was given a choice of drink and given one of the best pedicures I have ever had. I seen they also do waxing and had my eyebrows done as well. They were perfect. Pineapple oil was used to massage my eyebrows after the wax not only smelled amazing but was so soothing as well. I went back a couple of days later for the head spa and facial. Amazing!!!! I cannot wait to go back. read more

This salon was clean , the staff were friendly. I was informed and offered all the services they provide. I was even offered a variety of complimentary drinks and snacks. At the end of my visit I was given a small little gift. Definitely returning and bring my family and friends. read more

Vivid Nails & Spa - Full set gel - Nail Salons Near Me - Riverside, California

First time went in and they did exactly what I asked for. I usually get short nails very natural and everywhere else they always they to upsale longer nails. Here they listened and did what I asked for. read more

They were fast, professional, fun, and amazing!!! I went in for a full set and pedicure and cannot wait to go back! The service was top tier! I was told my nails would last a month and they DID read more

Vivid Nails & Spa - Nail Salons Near Me - Riverside, California

Best nail salon!! So friendly and they know how to make your nails look the best!!! Must go to this place!! read more

Vivid Nails & Spa - By far the best nail salon ever!!! So friendly and kind and by far the best work !! A must go place - Nail Salons Near Me - Riverside, California

I was looking for a nail salon and let me just say when I met Doug and Amy they were so sweet and very welcoming into their business. They made sure I knew what they had to offer aside with all the snacks and drinks options they went above customer service. I explained to Doug how much I disliked the feeling of take off nails he offered me Gel Builder for my nails and let me tell you I'm so happy I did that. Amy did my pedicure and she made me so happy with her work and how I felt so relieved and relaxed. They believe in customer service, safety and satisfaction. Glad to have a business near me who offers this and stand by it. read more

Im not sure if it's because it's still new and there still trying to get a hand of thing, but the two times I went I was not pleased with the outcome. The first time I would have liked my nails but she kind of did them to fast and in the process over pigmented the color instead of blending it out. The second time my nails looked Bloch I thought it might have been the color combo and he might have need a bigger. And in order to fix it he wanted to put another layer of polish but that would have made the color even darker which is not what I wanted. They tried rectifying the issue and re did my nails. Which I appreciated but that meant doing the process all over again so my nails ended up thinner and shorter and spending even more time to end up with outcome. Overall the place had a good concept they always give you a free drink and it's a generous amount. They're nice I hope they get better. read more

Vivid Nails & Spa - Nail Salons Near Me - Riverside, California

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Out of 15 years of getting my nails this is the worst place that I've ever gotten. I'm done at, after three times of asking them to fix my nails and met with all of the workers pointing giggling and laughing at me I decided just to take the L and finish with the service when I got to the counter, I asked if the nails were normally supposed to look like that, and even she said no. A guy stepped in, trying to see what was wrong, and I explained to him that I didn't appreciate having all of his workers stand around, laughing and giggle at me while I was telling them my concerns with my nails. I was really bummed because I really thought I would like this place. read more

I came here thinking that I wanted to try a new salon, however I should have went else where I got a pedicure and manicure. The guy who did my pedicure didn't speak English but I tried my best to communicate with him anyways. I got the pedicure with the hot stone. when he filled the bowl up with water it was ice cold water. I explained that the water was cold and he didn't do anything about it after telling the manicurist and several others about the water temp. She explained to me " the water tank is small and the water won't be hot" . There was a man that was sitting next to me I asked about his water temp he said his was hot. They in fact did have hot water they just didn't really care to fix it and lied. I was never offered a drinks of any kind and I communicated multiple times to staff about the issues I was facing. The manger comes over to fix the French tip because the gentleman that was doing my pedicure was having a hard time and she fixed it sort of. the attitude from the guy was atrocious it felt rushed. I never received the hot stone massage that he was going to make me pay for and I explained that I didn't receive it. He said that he didn't have time because it was busy but his intention was for him to charge me for it until I said something. The manager told me that I should have spoken to staff about my issues. Which I did but they didn't care then tell me I should have spoken to a manager.this place isn't a mansion and everyone in fact heard the issues she offers me 10% which is nothing for having a cold water pedicure, being lied to, not having the same service as everyone else. She tried her best to fix the issues but left a bad taste in my mouth and I've sadly been thinking about how I was treated for days since I left which made me write this review. It's much more to the story but this review is already too long. She offered things to help the situation but honestly none of those things mattered. I don't mind paying for things that make me feel good and I didn't feel valued. read more

My service, Quality the VIBE......... I love Aimee and Doug... they are a part of my family. When you come to Vivid you will become family because that's how you are treated. If you're looking for a good quality service with pocket friendly pricing try Vivid... Aimee slayed again GO HOME AIMEE GURLLLLLL ...... love you guys read more

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