First time at nail shop today. Place is clean and techs are so friendly. Thank you Sam for an amazing job! read more

Zen Nail Bar - Design - Nail Salons Near Me - Riverside, California

The technicians here over-promised and completely under-delivered. As you can see in the photo provided, what my wife came for, and what she received? Ugly!! Top was inspo Bottom was the trash that $103 got her. read more

Zen Nail Bar - Nail Salons Near Me - Riverside, California

first time customer experience..I made an appointment for 2 gel x full sets at 10 AM my daughter and I didn't get service until almost 10:30am they had us sitting at very dirty desks with pieces of trash on them. We were told sorry for the wait and that they wanted to make sure they had the right person to do the designs me and my daughter wanted. I showed in inspiration pic super easy white French tip with black stars. When Jessica started doing the black star design, I was kind of concerned on how they were turning out, but I wanted to wait and give her the benefit of the doubt for maybe a second coat would clean up the stars that she was doing.. when she finished with one coat she said that she was gonna add the jewels topcoat and that we'd be done, I was shocked because the stars were so poorly done and I told her that I really didn't like them. She got upset with me asking why didn't I tell her before she finished.. in my head, I wanted to tell her I didn't think that they would be done so poorly but I just nicely told her I just don't like the way they look on my nails. Of course I was given attitude. Which is unfortunate because a lot of women don't speak up in fear of getting attitude or worse service like I did. My daughter's nails came out really nice and her nail tech did a great job and was nice to her which I'm grateful for. once my service was done and I talked to the guy at the front desk to pay and told him about the issue I had. I was told that he would let the owner know.. read more

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It was my first time here in this salon for a pedicure . It was a horrible experience , my nail technician was so rough , she cut my big toe and it started bleeding . When i pointed it out , she just said it's from my ingrown toenail . The massage was the weakest massage i've ever had . I would never return to this place . read more

I used to go here all the time but the last three visits the nail tech was rushed and my nails were so bad they didn't dry and peeled up within a day. Same for my pedicure. I went back and they re-did the nails that peeled, admitted that the nails weren't fully cured. But here we are a few days later and they're peeling again. This has happened a few times. I wouldn't recommend this spot until they solve this issue. They don't know how to lay hard gel. Update for their reply: it wasn't just my thumb. At first it was my index finger and a few of my toes. This is a skill issue, not a product issue. I have been to other salons in the area and this is the only salon that this has happened. I'm not trying to be combative here, but your response sounds more like an excuse. I just want people to be aware because we spent $177 dollars on services and tips. Now I have to spend even more to get this properly re-done elsewhere. read more

Zen Nail Bar - Nail Salons Near Me - Riverside, California

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We went in for pedicures without an appointment. They had a pretty packed house but we only waited about 5 minutes, if that, to get seated for our service. My husband stopped getting pedis for a while because other places would always use the scrub on his legs and he didn't like how it would pull his leg hair (fair enough, haha). He decided to join me once we got there and the lady was very sweet with him. We were pleasantly surprised that she didn't pull out the scrub on him. The gentleman who did mine was also very nice and they didn't skimp on the leg and foot massage. It was so relaxing that I almost fell asleep during mine! The place is clean, the decor is modern and tastefully done, and the staff is all very friendly. They offer a drink during your service which is something I always appreciate but can't always find at other local nail salons. Great place all around! read more

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Really disappointed with my pedicure. I felt really uncomfortable paying for what I paid for. And I never complain. But I be damn My technician seemed rushed, made me bleed a few times, was damn hurting me. My toe nails look damn crooked. Like wtf. I could have done a way better job myself if I would have known she does shitty jobs. I still paid. read more

Zen Nail Bar - wtf???? I told her to make my nails look pretty. This girl left them pointing different directions. wtf - Nail Salons Near Me - Riverside, California

I recently made a review about this place and their nail tech Winnie and I just want to say I am so happy to give this update !! Winnie did so amazing my nails are still on with no lifting at all it's been about 1 month and 1 week !! No lifting at all I am so happy I will be coming back to get my nails done again thank you Winnie read more

Zen Nail Bar - Gel x full set - Nail Salons Near Me - Riverside, California

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I loved this nail bar so much. The prices are so very reasonable and they do a wonderful job. The vibe inside is so relaxing and they offer a complimentary drink as well which is such a nice touch and very attentive to the customers. I requested a spa package for a pedicure and I had my newborn on my lap. They were so kind to me and understanding about me having my baby with me while getting my service done. I will be coming back ! I think I found my new spa day location :). read more

Really disappointed in today's visit, this review is specifically for the front desk lady not handling the issue appropriately, and the nail technician Hana (Hannah) giving different pricing then refusing to do my nails. Read more for details... Called in ahead of time for nail soak-off and new builder gel set. Upon arrival got sat right away with Hana who cut down my nails and started the soak-off. We chat for a bit and before she's done with soak off, she writes down the pricing and asks me to confirm the total of $90. Seems high to me so I say so and ask for breakdown... we continue on, and a few minutes later once she's done with soak-off the front desk lady comes and tell me Hana can no longer due my nails and wants to re-assign me to Helen (whom I previously said I didn't want). And then tells me nobody else is available. I refuse because hello - you just took off my nails and I have an engagement later. After a couple of minutes, she re-assigns another tech but after sitting down with me she says she's not experienced with gel builder on a tip. Again, the front desk lady tells me she doesn't have anybody available but Helen and proceeds to tell me it's my problem since I don't want Helen to do my nails and she doesn't have anyone else. I let her know I wish she should have mentioned this before removing my nails as I could have easily gotten a fill or gone elsewhere... Frustrated, she assigns Mimi to me, who proceeds to do my nails and does an acceptable job. Once done, I go up front to pay and was quoted $75 (which is in line with what I usually pay). When I ask about the pricing discrepancy and wanting to clear up the issue with the 1st technician, she was hesitant and simply didn't want to address the issue. Left dumbfounded, I explained that I just didn't want to end up in a similar issue next time and wanted confidence that i wouldn't get the weird pricing or runaround leaving me without services. She obviously doesn't like dealing with conflict and just shut down... I don't like conflict myself but I truly wanted to understand what exactly was the issue. Anyways, paid for Mimi's service plus a good tip, and left feeling Pretty frustrating after the experience, after having had a good experience and being a loyal longtime client. I'm really hoping the gentleman usually in the front comes back the next time... otherwise, it might be time for a new salon. Will post a follow-up review after my next visit. read more

Zen Nail Bar - French tip with iridescent Mickey Mouse ballon accent design. Super cute for upcoming trip for daughter's birthday. - Nail Salons Near Me - Riverside, California

They were able to take 3 walk in pedicures and a manicure on a Friday evening. Our nails turned out beautifully! read more

Zen Nail Bar - Manicure Cat eye - Nail Salons Near Me - Riverside, California

The best nail shop in the Inland Empire. The staff is always so kind and friendly. Every time I go I'm greeted with a smile. I have gotten my manicures/pedicures by different nail techs they all have been very professional and do great work. My pedicures are usually done by Laura she is the best. I have also had Yumi do my pedicures she is great. For my manicures Ivy does a fantastic job. The owner Tom is so humble and takes pride in what he does. Highly recommend I will forever be a Zen Nail Bar customer. read more

Zen Nail Bar - Simple manicure - Nail Salons Near Me - Riverside, California

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When making an appointment request for Mimi, she did my nails exactly as I asked love how it came out read more

Zen Nail Bar - Mimi did an amazing job - Nail Salons Near Me - Riverside, California

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I stopped by to get my nails done and had a great experience. The staff was friendly, my nail tech took her time and gave great suggestions, and everything turned out beautiful. I'll definitely be back read more

I had made an appointment the day prior via yelp. I got to the salon about 15 minutes early, but didn't get seated until 20 minutes after appointment time. A customer had walked in after me for a walk in,and got seated before me. (I was trying my patience) I got seated shortly after. Im giving 4 stars because 1 they made me wait, (they were nice about it) but also they don't offer me beverages, when they had asked everyone else in the salon. The service was quick. Considering I had a gel X removal. Pricing and the quality is there. I would definitely come back. read more

Zen Nail Bar - Nail Salons Near Me - Riverside, California

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If I could give this place 0 stars, I would. Went in for a gel pedicure. As the nail tech was taking off my gel polish with the drill, she drilled ny nail beds for so long even after the polish was gone that my toe nails were paper thin. They were literally pink. Once I realized what she had done, I was in shock and asked her to stop but at that point the damage was done. She then proceeded to tell me that it's "just how my nail is" and that they were only so thin because they had been in the water... lol. They had to use a builder gel on my nails because I just knew they weren't going to last even a few days being that thin and would surely start chipping. Someone else came to finish painting them for me and did a terrible job. Painted them on top of the terrible pedicure the lady had given me with cuticles still all around my toe nails and rough feet. Had to continually ask this person to clean stuff up (not sure if he was even a nail tech) and still left with uneven nail sizes in all different shapes, cuticles flooded with a bad paint job. Please save your money yall, they don't care about doing a good job for a service you're paying read more

Zen Nail Bar - Nail Salons Near Me - Riverside, California

They do not honor their appointments. This is the third time they did this, I make my appointments at at least three weeks in advance, I also make a call to remind them all three times. They confirm my appointment I get there, my appointment has been given to a walk-in. They have no respect towards peoples schedules. read more

The Service here is Terrible don't think just because you are served wine the service is good you look for a tip when technicians can't do a service this look absolutely awful senior or disable they treat you different. I will never recommend this place limited mobility can't come back to repair this awful look an the are raggedy sharp and paid 85 for this mess Don't come here service is bottom barrel. read more

Zen Nail Bar - Nail Salons Near Me - Riverside, California

The technicians were very fast, efficient, friendly/funny and did the most amazing job read more

Zen Nail Bar - Nail Salons Near Me - Riverside, California

I use to go on a monthly basis to this nail salon, I loved it! BUTTTT I got toenail fungus after a while read more

Zen Nail Bar - Nail Salons Near Me - Riverside, California

Made an appointment the same day I got there a little early and they were quick quick quick. Mimi was awesome. I haven't gotten my nails done in 20 years so this was all in brand new experience for me again and she made me as comfortable as possible they offered me a refreshment very cordial very nice. The salon itself is beautiful very urban modern will definitely recommend this place and let me tell you my nails are awesome! read more

They never answer the phone but when you go in person they want you to wait 30/45 min.. they just are bad at communicating read more

First Time customers and I just want to say AMAZING SERVICE. Daughter got gel manicure and pedicure I got a gel pedicure and gel full set We were greeted and helped right away. Offered refreshments while our visit. I can't wait to go back. Thanks for making my daughter's first nail experience a great one read more

Zen Nail Bar - Nail Salons Near Me - Riverside, California

I made an appointment beforehand and I am glad that I did! This place was busy when I arrived! I was greeted by a gentleman when I walked in and he confirmed my appointment and what I needed to get done. I wanted a pedicure and dip on my hands. They had good music playing in the background and two TV's playing a show on the walls. A lot of people were getting pedicures. It was quiet which I was like that's different but it was relaxing at the same time. The lady who did my pedicure was nice and thorough. The lady who did my hands asked me if I wanted to do gel instead because it would be better for my nails and I won't have to soak them so much in acetone which was kind of her so I went with her suggestion. My nails and toes came out awesome! I loved the color and I loved how they ask me if I like how the shape was when doing the shape of my nails and asking me if I like the color before proceeding with that color! I will definitely be coming back! read more

Zen Nail Bar - Nail Salons Near Me - Riverside, California

I always love coming here! They always do such a great job and I can always call in and get an appointment same day. Everyone here does an amazing job! If you're looking for a good nail bar, come here! read more

As a response to the manager, I never asked for a deep French tip and the prices were never explained to me upon the nail tech doing my nails. It seems like she charged me what she wanted to get the most money. I was told $45 and no more than $15 MAX for a French tip. And then I was charged $70. Fraud business. And at no point to the nail tech apologize for making me bleed,twice. They charge for everything extra up and never take anything off when it comes to us. read more

Zen Nail Bar - Nail Salons Near Me - Riverside, California

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Customer service is non existent. Made an appointment online yesterday for this morning. Called 30 minutes before my appointment time to confirm and when I arrived at my appointment time was told to "sit down". Zero offer of a beverage while I wait or sitting in the pedicure chair while I wait. After 20 minutes of waiting with no apology or being informed how much longer etc I left. Do not recommend if you you have any sort of schedule to adhere to. read more

This would be my second time coming in and I love how relaxing they make my experience. Also enjoy watching the live chatter among the people and desk workers. 100% worth coming back for my nails read more

I had to sit next to a smelly crying baby for my entire service. It was absolutely terrible.! It gets worse I had chosen a glitter polish apparently it's some kind of powder. Whatever either way the nail tech couldn't figure it out so I ended up leaving with some basic clear nails. . I literally heard the owner apologize about his staff to multiple customers that were upset with their service. He makes excuses about the staff, not speaking English, not understanding and not having the ability to do the designs. It's a cop out for a shitty place. read more

Only go here if your expectations are LOW. If you have high expectations, YOU WILL BE VERY DISAPPOINTED. The owner Tom is NOT PROFESSIONAL and does not know how to handle conflict. If you do not like your nails, don't expect them to fix it and don't expect to get your money back. SAVE YOURSELF, the stress, gas, hassle, and TIME. Go somewhere else ladies if you want some good quality work. I am leaving so UPSET. I came in last night asking for long, skinny, Gel-ex nails. I ended up leaving with POINTED, FAT, ALMONDS, ON MY FINGERS. I explained very calmly that I did not have a good time getting my nails done. I explained that I was STRESSED the whole time sitting there when I had actually came in to relax. I explained that the technician hurt me and that she did not do what I asked her do. . .we agreed that I could come in today to see if I could get my nails fixed and see if a different technician could salvage the damage already done. I showed multiple technicians different photos of some nails that I had gotten done by another shop that I had gone to Rowland Heights. I explained that if he wasn't able to, I would like him to REMOVE THEM and that I wanted a REFUND. I told him if they were not able to do the same shape that I would just get them removed and go back to the other shop. The owner, Tom, said that all sales were final and that I was basically out of luck and he WOULDN'T refund me. I told him "so basically you're telling me that I paid $85 to come in and get my nails messed up?" he told me "well too bad". I told him to forget it, to keep the money, and that I wasn't coming back. Every time I come here, there is always something WRONG with my nails. The shape is wrong or many of the rhinestones fall off etc. Most of the time they fix it without without much fuss (because if rhinestones keeps falling off that means they were not glued on correctly). I am always polite because I understand that not everyone may have the best skills for what they are doing. However, today was a complete MESS and I did not stay quiet. TOM kept trying to blame me and told me that every time I come in something is wrong. I told him "yes, because every time I come in something IS wrong". He claimed that he gave me his best technician. . . So not even his best technician could fix it. . . I came in at 5:30 yesterday and they stopped taking people at six and you could tell that she was just trying to RUSH and get out of there. I believe that she may have just been trying to go home quickly even though they close at 8. Because the girl rushed, the quality and experience was TERRIBLE. You are not allowed to express dissatisfaction with their work or else they will become RUDE and CONDESCENDING. It does not matter that you are paying for the nails, if THEY think that it's fine, then YOU are wrong. I told him that I wanted the nails removed and that I would not be returning. Out of spite and without professionalism, he told me that I couldn't come back and return. I chuckled and told him he only said that because I said I WASN'T COMING BACK. This guy is NOT PROFESSIONAL and does not know how to handle conflict. If you do not like your nails, don't expect them to fix it and don't expect to get your money back. SAVE YOURSELF, the stress, gas, hassle, and TIME. Go somewhere else ladies if you want some good quality work. read more

Zen Nail Bar - Fat, misshaped, almond nails. - Nail Salons Near Me - Riverside, California

Had 2 pedicures and the service was great. No pressure to do additional services. The pedicures were as requested. Very professional, a calm place, Sam was my tech and he was professional and did a great job. Totally recommend this place. Will definitely return. read more

I'm so sad to be writing this review, I've followed Tom and been coming here since he took over. Sadly I don't get to get my nails done by him because he works at the one in Rancho a lot more. But I was still faithful and came and just got who ever was available. Well about a week ago on a Friday , I called and this time it wasn't the nice man that normally answers the phone and does appointments, It was a lady that answered, She said i could come in at 6:15. Okay cool I wanted a gel pedicure and a hard gel manicure. I got there , they were busy , she had me sit and told me someone will be with me. Okay no problem, It's now 6:30 and still haven't been helped , Wasn't offered water or even the colors , Now 6:45 and still haven't been helped. She apologized and said someone will be with me soon , I then asked for a water. 6:50 I got seated to get my pedicure, It felt rushed and the lady that was doing my toes her name was Thanh , she seemed annoyed that I looking for my color and then she asked i wanted my nails done , I said yes , Again the whole experience just felt off, Not like how it normally feels .. She finished my pedicure very fast and was just rude. I wanted an off white and she was trying leave me with a one coat sheer white . when i told her , "you can see my nail still " her reply was that's what you wanted .. I said no i wanted an off white .. she was annoyed and got a thicker white and went over my toes ..She then had me go and sit at a table to get my nails done .. Waited for about 15 mins and was still not helped. There was a nail tech that was cleaning up her station next to where i was sitting and still no help. Then maybe 20 mins they tell the lady i wanted a hard gel manicure. She seems annoyed because from the looks she was cleaning up for the night , Her name was Linh i believe, my manicure felt rushed and seemed like she just wanted me out of her chair so she can go home. It's been a week and one of nails already came off, and some are chipping ,the shape is not what i wanted. I'm just very disappointed in my whole experience. And sadly i'm now looking for a new nail shop. read more

Dang it. I didn't want to do this. I swear- I didn't. And I literally waited weeks to mull it over, and my conscience got the best of me only because I think it's a health/contamination problem, and I just don't think it's sanitary. I have been a customer for a couple of years. The last time I went there, I got a full set of gel nails, which I never do because I work with my hands and they get in the way; however, I had an event to go to so I got them done. It was basically business as usual... but she accidentally cut my ring finger on my hand. It bled. This happened at the beginning of the session, and my finger bled the whole entire time. It didn't hurt or anything... people make mistakes, and it truly was a minor cut that was just being stubborn and did not want to stop... BUT WHAT ALARMS ME IS THIS: I was also getting my pedi, so I had a board to rest my hand on while I was in the chair. When my finger kept bleeding, she just "wiped" it up with a paper towel. No Clorox wipe or disinfectant at all. I saw it. She just wiped my blood off with a napkin, and then literally picked it up to take to another chair and used it on another client. But wait, there's more. As I said, I continued to bleed throughout the whole session. She kept trying to mitigate it, but my blood vessels were pretty determined. She continued, without gloves, to handle my hands... with blood. She did the entire set of nails... letting me stick my hand in the UV nail baker.... Brushing coat after coat onto my actively bleeding finger, brushing the brush against an active bleed, and then placing that brush BACK INTO IT'S CONTAINER to apply another coat! It wasn't just the clear coat... it wasn't just the polish, or the board I had my hand on.... I was bleeding on every damned thing and they didn't even use any type of disinfectant. I don't want to do this, but I feel like someone should say something because that's unsanitary and someone could get really sick from these types of practices. I really liked that place but I had to tell the truth. read more

By war the worst experience ever. I came in for a pedicure and requested gel builder with gelx on my fat toe since my nail had chipped off. The lady put on Acrylic nail and over did it. She kept filing and filing saying it would be thin by this time I can feel the heat to my toe and the burning sensation. I requested that she take it off and she just kept filing I asked her a 2nd & a 3rd time and still chose to ignore me. I got up and asked her to stop because of how bad the burning was. Lady at the register didn't even offer for anyone else to fix this situation! read more

I visited this salon recently to get my nails done for my maternity photos! Sam did an amazing job following the inspiration photos! She was so professional and lovely! The salon is clean and has a very fun vibe! I would recommend coming here to anyone that asks! read more

Zen Nail Bar - Nail Salons Near Me - Riverside, California

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Been here 3 times now and every time they exceed our expectations! Courteous, respectful and great customer service! Thank you Zen Nail bar for your service and TLC! read more

Quality nails , friendly service and good prices! Would recommend to anyone looking for nail services

My 5th time here and I really enjoy it(: I wanted to give the chance to different workers to see if the work is consistent and so far it is really good job I always feel safe they are very sanitary they have clean and fresh scent in the location I have also came with my child the scent of products are not strong at all they are very respectful the pricing sort of changes I always get the same service sometimes it's $5-$10 more or less I'm not 100% sure why but it's ok they offer a drink while waiting or getting service done. In riverside I'd say this is 100% the place to come and enjoy getting pampered. I'd like to mention my mother has came she is Hispanic does not speak English and she loved the service even when not speaking English she felt really comfortable didn't feel like she was treated unfair I love that read more

I absolutly love this place. John is a beautiful kind energy that helps book appointments and tries to make sure every customer has a great experience. Also, complementary drinks. Also they have some amazing nail techs that can do pretty cool designs. My fave nail shop by far. read more

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Okay not too much on my toes , but I always come to them & they have excellent service, they serve wine & champagne & they're very friendly. It's quiet & they have movies playing, it's a very clean establishment & I always recommend them to my friends. I love coming here, I'll go to Zen Nail Bar before I go anywhere else unless they are busy. Their prices are affordable & my toes & nails stay done for a long time & even if I don't keep them up kept for a couple of weeks, they do nails so good you couldn't even tell. read more

Zen Nail Bar - Getting my toes done :) - Nail Salons Near Me - Riverside, California

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