I've had a great experience with this pool service. She is professional, reliable, and clearly…read moreknows her craft. I appreciate the attention to detail and the consistent communication about what's been done and anything that needs attention.

i'll fill in this sheet after she's done. do not do business with her!…read more impossible to get to finish the job! no contact info, no address, no referrals, no id, no phone number to call her and she left without telling us and left us un-finished 2 days in a row, without trying to reach us! we were in the house, she didn't even knock on the door and now she wants full payment on unfinished job! and is threatening us with court! we offered to pay for what she did, she texted me at 5am yelling and calling us all kinds of names and threatening us! beware of this sad person! how can i get help from yelp?

All good very nice job the quality was excellent value was great for what the did! Looks like a…read morebrand new pool if we need we would call them again thanks for your service and time

We just wrapped up construction of our Pool Boss pool (still need the finishing touches surrounding…read moreit completed) but can't wait to use it this Summer. The entire team at Pool Boss was a pleasure to work with and I appreciated the seamless way they navigated every aspect of our project from Design to Construction to Service. We partnered with their preferred vendors (Corbo Electric, Diorio Plumbing and DePascale Hardscaping) which made the whole experience that much easier! We didn't have to be the middle man and never stressed about communication between the crews. Highly recco this whole team!

If you like garbage in your backyard and unsafe chemicals left around as well as in your spot in…read morepool then this is the guy for you. He will quit on you if you complain about him.

DO NOT USE THIS COMPANY. I had a new skimmer box put in and it was not done properly. When I…read morecalled Marc to ask for him to check on the work I got hung up on because we didn't use their company for other services that I didn't even know they offered. And they never came to fix their work.

Todd and the whole crew from Acqua Pools are just terrific. Always available, truly service with a…read moresmile. We've had a pool for 20 years and we couldn't be happier with them. And their deep expertise allows them to fix problems that pop up in the most cost-effective manner possible. These guys are top flight. Steve H in Franklin Lakes.

I hired this company to do my pool opening and closing last summer, and had bad experiences with…read moreboth. First, during the opening, my filter wasn't working properly, and they assured me that I needed to buy a brand new filter from them for $3,500. I was skeptical that I needed a new one, and so I ended up opening up my filter and just washing it off myself with a hose. The result? Worked totally fine all summer long. If I had listened to their "expertise," I'd have wasted $3,500. Glad I didn't. But I decided to give them the "benefit of the doubt" and asked them to do my pool closing at the end of the season, in early September. They failed to actually attach the pool cover correctly, failed to use the actual anchors that I had left out for them in a very visible plastic bowl right near the side of the pool, and left the job with huge gaping holes for debris to fall into the pool all winter long. When I emailed them to tell them that the closing had not been completed, they acknowledged it and told me they would come back to finish. They never did. BUT, they emailed me telling me they had. Well, I have cameras in my backyard, and they definitely never came back. Besides, the pool cover remained open and the anchors were still untouched. I then received a voicemail from them actually threatening legal action (!!) against me if I didn't pay for the closing. Finally, after several more weeks, when all of the debris from the trees had an opportunity to fall into the pool already, they acknowledged that they had LIED about having come back to fix it, and asked for the chance to come back and actually finish the job. I said forget about it. It was too late by then. The debris had already fallen into the pool due to the cover not being properly put back on. So, the job wasn't done right, I was lied to, and I was threatened. But it didn't end there. Finally, after threatening legal action against me if I didn't authorize them to charge my card, and asking me in multiple emails for my authorization (which I did not give), on one random day, five months later, in late February, I noticed that they had gone forward and charged my card anyway. I had to dispute the charge through my bank. Acqua provided my bank with cherry picked out-of-context emails to try to make it look like they did everything right. Luckily, I saved all of the emails and was able to provide the bank with the full picture of what had happened. I am still shocked that they had the gall to try to charge my card five months after they had asked, and not received, authorization to do so. There are a lot of pool servicing companies out there. I would strongly suggest using a different one. Buyer beware.

Responded quickly. Got the job done! Hardworking and a good communicator. Thank you, Kareem.read more

5 Stars - Excellent Service! I couldn't be happier with True…read morePower Washing! They were professional, on time, and did an absolutely amazing job. My driveway and gutters have never looked cleaner. The team was respectful, detail-oriented, and clearly knew what they were doing. Highly recommend to anyone looking for top-quality pressure washing services. Will definitely use them again!

have used this company for a couple of seasons now and we have been very satisfied with the quality…read moreof service

Ps. if you are in NJ never give a contractor more than 1/3 for deposit!…read more Payment terms should follow New Jersey state law: * No more than 1/3 deposit is permitted upfront. "In accordance with New Jersey state law (NJ Administrative Code § 13:45A-16.2), no more than one-third (1/3) of the total contract price may be requested or accepted as a deposit prior to the commencement of work."

First time in my life that Ive taken the time to write a review, but I absolutely felt it necessary…read moreto WARN you all about this company. STAY AWAY!!!! Overpriced. Dishonest to a point bordering on fraudulent. Incompetent. We hired the company to "open our pool".....$1000 bucks (which is ridiculous)....and they leave a note that says: "Will have to come back to finish the vac, backwash, and balance the chemicals *Pool was a bit murky, so we left the system running 25/ in service until we return" Im not sure, but sounds to me as though they didn't finish the job and they are coming back, right? NO!!!!!! I called to ask when and they said they would send someone out for and additional $500 bucks...and stupid me, I agree!!!!! because Im the type of sucker that a business like this relies on taking advantage of. So thats the end, right? NO!!!!!!! They don't show up and when I call again, its my fault!!! So now we are two weeks and about $1500 bucks into getting this pool open and still no end in sight. But is that the end? NO!!!!!!! We were charged nearly $1000 bucks to replace 15 small tiles!!! Why? IDK....perhaps they flew artisans in from Italy. $2500 bucks....15 small tiles.....and a bowl of water I can not swim in.....do yourself a favor.....find someone that has some pride in their business, some sense of value for the customer, and frankly someone that will be around next year.......because these guys will go under and deserve it. AND SHAME ON YELP FOR MAKING ME GIVE AT LEAST 1 STAR!!!!

My ~45 year-old in-ground vinyl pool finally succumbed to all it's electrical, plumbing, equipment,…read morecoping and deck problems just before COVID started. We spent over a year trying to find a fair priced, communicative, and quality contractor who was even available to do the renovation work. We had ridiculously high quotes, quotes not itemized, blatant gouging, and folks who would not even return phone calls. Then we found Brian and Northstar Pools. From the first moments, I knew this was not your average NJ contractor. He was extremely polite, knowledgeable, humble - and clearly held to their mantra of providing only caring and customer-focused service - but he really knows his stuff on top of that! His prices were fair and enumerated in detail, so I knew exactly what I was getting. But it took a couple of months while I did more research - and during that time he was ever so patient, answered all my questions, and helped me arrive at a plan that worked. Once work started, he and his crew worked very hard and efficiently to tackle this beast of a project. As I was juggling the logistics of the other related landscaping and electrical work (and not to mention the weather), Brian was super accommodating and patient in coordinating all the work with me. When the inevitable need for plan changes occurred - Brian took everything in stride to make sure I was satisfied. The DIYer and engineer in me forced me to ask a LOT of questions as work progressed (and I mean a LOT). Brian answered every single one of them patiently and professionally - even the stupid ones. His craftsmanship and attention to detail were clearly evident. He even crawled ten feet under the new liner he just installed to remove a few pebbles that had found their way underneath - on a nice hot August day no less. Thank-you Brian and your great team for the work you did - and the manner in which you performed it. We are so blessed that we found you.

I needed a pool contractor to repair the damage frost heaves did to the coping and paver decking of…read moremy in ground concrete pool. The pool was also in desperate need of replastering. Oasis was very responsive to my needs and got the job done on time. Their workers were very accommodating in going the extra mile in making sure the finished product looked outstanding. Thanks Derek and Milton for a job well done!

I had to call 4 times about a request to open my pool which my neighbor recommended. I didn't open…read moreit for a year . I sent an email and photos. . After the fourth time owner called back and said he would take a look but he might pass on the full service.. Not sure what he does for a pool service business but I would Not recommend his attitude or business for pool services