Susan did an incredible job opening my pool! Unlike my last pool guy who just took the cover off…read moreand left, Susan went above and beyond. I really appreciate her attentiveness--she even texted later to confirm that the chemicals she added were working properly. It's clear she treats her customers' pools as if they were her own, and she always comes fully prepared for whatever the pool needs. Highly recommend!

Susan got back to me very quickly. I provided a couple of pictures received a fair price…read more communication was . got the pool drained quickly

I have been using Peters Pool Service for many years. The quality of service is above and beyond…read more They are reliable, pleasant and a phone call away. I would highly recommend them. Theresa F.

Left our pool half way open and can't get in touch; paid for new filter install and never actually…read moreturned it on. Going to cost us thousands to get back on right track. Nightmare Also realized he stole equipment including pool pump, and salt cell-- effectively costing us 10k including labor to FIX. No communication. Police report filed.

Wow not even one review. These people r nice and knowledgeable. Whenever I m in a jam I go there…read more Whether it's a vacuum hose, hose, shock whatever. One time I needed a hose clamp and they didn't sell any. The owner gave me one. Old school good peeps.I guess when ur in business for almost 75 years u don't need reviews.

From the owner: Award winning pool service company serving Bergen County NJ since 1948.read more

I didn't buy anything but the lady who showed me their selection of jacuzzis in the back was very…read morefriendly and extremely informative! I have to get the electrical outlet installed first. But when I do will definitely come back here. Excellent customer service and very genuine and good hearted people!! Thank you for showing me around the store and taking the time to help us !!!

An excellent spot for all your pool needs. The young lady that works here is lovely and always…read moretells you what you need and most importantly what you don't need. So many pool supply stores try to sell you chemicals you don't really need. This place is honest and trustworthy. And it's across the street from one of the best pastry shops in north jersey. Get your pool supplies and get a snack while you're at it.

Claimed we needed a new liner, then that we needed a new pump, and the job would take 2 days…read more Overcharged us, took 8 days to complete work, and then never responded to us once things started to go wrong with the pool liner. Do not work with this company.

From the owner: Transforming pools, elevating backyards. • Expert…read morerenovations & resurfacing. Text us for a free quote!

I hired Pool Service of NJ LLC in May 2026 to repair winter damage to my pool and install a new…read moreliner. Here is what I personally observed upon inspecting the finished job: -- The structural repair to the damaged pool wall was made by hammering the wall outward and applying duct tape. No other repair material was used on the damaged area. -- The new liner had multiple visible creases across the pool floor, which became apparent once the pool was filled with water. -- The pool hookup and seasonal preparation, which were part of the agreed scope of work, were never completed. On June 2nd, I contacted the representative I worked with (Sean) via text and phone to share my concerns. I did not receive a response. I also spoke with a second representative (Chris) at the main business number, who agreed to come assess the work the following morning. He never showed, and further calls and texts to both have gone unanswered. I also checked the NJ Division of Consumer Affairs license database and found that the company's Home Improvement Contractor (HIC) license was expired at the time the work was performed. I have filed complaints with the Better Business Bureau and the NJ Division of Consumer Affairs. I am sharing this based solely on my own experience as a paying customer.

No show, bad service. We have called many times to ask come back to finish the service we have paid…read morefor, but no show, no response

Originally went to Naso because of his stellar reviews. Spoke on the phone and was very impressed…read morewith Ed. Booked a pool opening, paid in advance, and was looking for valet service as well. However, we simply did not click. What started as a miscommunication on the timing of his visit to open the pool, moved on to Ed accusing me of being passive aggressive in my communication (which he does not tolerate), and ended up with Ed accusing me of defrauding Naso Pools, by not checking a box on his webform. My feeling was that it was not a big deal he would charge me for all services rendered. He had my card data. Very odd escalation.....I was good until the defrauding comment came up. After out back and forth, we agreed that we would not be a good mix, agreed that we would go our own ways, with Naso refunding the thousand dollar plus payment I had made in advance. Almost a month later and no refund in sight, and have filed a dispute with Bank of America. I have no clue about the quality of his service, was fine with moving on, but I am not happy about having to have to dispute the charge. May take a month or two but I will get the money back, but that does not change someone trying to charge you for services never provided. Read Ed's counter; lots of analysis for calling just to find out if he was going to show. His planner that Naso specified an all day appointment, no other communication, no prior visit to confirm the scope of work. I see no problem asking for a clarification. Upon him informing me I missef a box, I told him repeatedly charge me for all required serices....and that the opening might identify other work which may need to be performed. I do nor understand why that's a big deal. Certainly not defrauding someone. We have found a great pool service company that's will to just bill me for services rendered. No stress no unnecessary bs. Ed's review gets personal, sticking to facts Mr Naso is taking money for services he did not render. Draw your own conclusions.

Ed and his team are nothing less than awesome! Extremely professional, knowledgeable, and honest!…read more The pool was neglected by the previous owner, Naso Pool came by and brought the swamp that was there back to life, turning it into a beautiful oasis once again with phenomenal turn around time with full integrity. Honestly, if I can give more than 10 stars, I would! I highly recommend Naso for all your pool needs.