Last year, Rob charged me a few thousand dollars for a new pool cover, but never installed one!…read more Now, I am unable to contact him, despite many tries ........Stay away from RPM!

I love Rob and his service, i can text him and get a quick response. In 3 years of…read more working with His Co. I've never been disappointed. Looking forward to many more years.

I had an excellent experience with Fabio and his team. I had been dealing with a persistent skimmer…read moreleak that had been bothering us for quite some time. Before finding Fabio, I had worked with two other pool companies that were either unable to identify the source of the leak, recommended services which were not needed, or were simply unprofessional throughout the process. It was frustrating, so it was a huge relief to finally find someone who knew exactly what he was doing. Fabio identified the problem, explained the repair in detail, and answered every question I had along the way - and I had a lot. He arrived on time and got right to work. The repair was extensive, as shown from the photos, as it involved excavating the concrete around the pool to replace the old skimmer with a brand-new one, as well as digging a trench all the way to the pool equipment to replace the old plumbing with new rigid lines. Throughout the entire project, his workmanship was outstanding. Fabio was patient, honest, personable, and never made me feel rushed despite the many questions I had. He also shared several great recommendations for future pool maintenance, which I really appreciated. Once the repair was complete, he also took the time to thoroughly vacuum and clean the pool so it was ready to be used. I appreciated that extra level of care. His pricing was very fair, especially considering the amount of labor involved and the quality of the finished result. After my experience with other companies, I can say Fabio is the real deal. I'm already looking forward to having him back for some additional upgrades I have planned for my pool and would recommend Fabio and Poolminator. An easy five stars!

We requested services to clean our pool and he was responsive and did a good job the first time. We…read morerequested service again and got no reply back despite him seeing out message. I called him and he said he'd be there Wednesday, Thursday or Friday and he never showed or called.

Originally went to Naso because of his stellar reviews. Spoke on the phone and was very impressed…read morewith Ed. Booked a pool opening, paid in advance, and was looking for valet service as well. However, we simply did not click. What started as a miscommunication on the timing of his visit to open the pool, moved on to Ed accusing me of being passive aggressive in my communication (which he does not tolerate), and ended up with Ed accusing me of defrauding Naso Pools, by not checking a box on his webform. My feeling was that it was not a big deal he would charge me for all services rendered. He had my card data. Very odd escalation.....I was good until the defrauding comment came up. After out back and forth, we agreed that we would not be a good mix, agreed that we would go our own ways, with Naso refunding the thousand dollar plus payment I had made in advance. Almost a month later and no refund in sight, and have filed a dispute with Bank of America. I have no clue about the quality of his service, was fine with moving on, but I am not happy about having to have to dispute the charge. May take a month or two but I will get the money back, but that does not change someone trying to charge you for services never provided. Read Ed's counter; lots of analysis for calling just to find out if he was going to show. His planner that Naso specified an all day appointment, no other communication, no prior visit to confirm the scope of work. I see no problem asking for a clarification. Upon him informing me I missef a box, I told him repeatedly charge me for all required serices....and that the opening might identify other work which may need to be performed. I do nor understand why that's a big deal. Certainly not defrauding someone. We have found a great pool service company that's will to just bill me for services rendered. No stress no unnecessary bs. Ed's review gets personal, sticking to facts Mr Naso is taking money for services he did not render. Draw your own conclusions.

Ed and his team are nothing less than awesome! Extremely professional, knowledgeable, and honest!…read more The pool was neglected by the previous owner, Naso Pool came by and brought the swamp that was there back to life, turning it into a beautiful oasis once again with phenomenal turn around time with full integrity. Honestly, if I can give more than 10 stars, I would! I highly recommend Naso for all your pool needs.

First time in my life that Ive taken the time to write a review, but I absolutely felt it necessary…read moreto WARN you all about this company. STAY AWAY!!!! Overpriced. Dishonest to a point bordering on fraudulent. Incompetent. We hired the company to "open our pool".....$1000 bucks (which is ridiculous)....and they leave a note that says: "Will have to come back to finish the vac, backwash, and balance the chemicals *Pool was a bit murky, so we left the system running 25/ in service until we return" Im not sure, but sounds to me as though they didn't finish the job and they are coming back, right? NO!!!!!! I called to ask when and they said they would send someone out for and additional $500 bucks...and stupid me, I agree!!!!! because Im the type of sucker that a business like this relies on taking advantage of. So thats the end, right? NO!!!!!!! They don't show up and when I call again, its my fault!!! So now we are two weeks and about $1500 bucks into getting this pool open and still no end in sight. But is that the end? NO!!!!!!! We were charged nearly $1000 bucks to replace 15 small tiles!!! Why? IDK....perhaps they flew artisans in from Italy. $2500 bucks....15 small tiles.....and a bowl of water I can not swim in.....do yourself a favor.....find someone that has some pride in their business, some sense of value for the customer, and frankly someone that will be around next year.......because these guys will go under and deserve it. AND SHAME ON YELP FOR MAKING ME GIVE AT LEAST 1 STAR!!!!

My ~45 year-old in-ground vinyl pool finally succumbed to all it's electrical, plumbing, equipment,…read morecoping and deck problems just before COVID started. We spent over a year trying to find a fair priced, communicative, and quality contractor who was even available to do the renovation work. We had ridiculously high quotes, quotes not itemized, blatant gouging, and folks who would not even return phone calls. Then we found Brian and Northstar Pools. From the first moments, I knew this was not your average NJ contractor. He was extremely polite, knowledgeable, humble - and clearly held to their mantra of providing only caring and customer-focused service - but he really knows his stuff on top of that! His prices were fair and enumerated in detail, so I knew exactly what I was getting. But it took a couple of months while I did more research - and during that time he was ever so patient, answered all my questions, and helped me arrive at a plan that worked. Once work started, he and his crew worked very hard and efficiently to tackle this beast of a project. As I was juggling the logistics of the other related landscaping and electrical work (and not to mention the weather), Brian was super accommodating and patient in coordinating all the work with me. When the inevitable need for plan changes occurred - Brian took everything in stride to make sure I was satisfied. The DIYer and engineer in me forced me to ask a LOT of questions as work progressed (and I mean a LOT). Brian answered every single one of them patiently and professionally - even the stupid ones. His craftsmanship and attention to detail were clearly evident. He even crawled ten feet under the new liner he just installed to remove a few pebbles that had found their way underneath - on a nice hot August day no less. Thank-you Brian and your great team for the work you did - and the manner in which you performed it. We are so blessed that we found you.

I enjoyed working with Victor. He came out to help us with the pavers around our pool which had…read moresunk down, and they look great and don't move down when you step on them anymore. Although they are geared more towards pool related repairs and installations, I also asked for their help with opening my pool on a house I recently moved into. It wasn't perfect but their prices were much better compared to other places that charged X price, with additional costs for every little extra service, so in the end, I will save a lot of money by doing some of the easier things myself. Victor was also very helpful in answering all my first-time-pool-owner questions. I felt bad having to ask so many basic questions, but he never gave me the impression that I was bothering him. He also communicated with me well, which is hard to find with contractors. He would text in advance so I knew what time to expect him, and responded quickly whenever I would text or message him. He stuck to the quoted price, even after he went out to buy a small pressure gauge for our pool filter. Overall I definitely recommend Victory Pools. They were friendly and professional. If any issues arise in the future I will update the review, but hopefully not!

This was the worst contractor I've ever worked with! He stole many things from my house while he…read morewas working on my bathroom, including the lights, the vanity mirror, the shower door and he was delayed on the project for over two weeks before quitting. He was very unprofessional and is the most unreliable person I have ever worked with. I have contacted the police to recover the stolen items and also have contacted my lawyer to sue for damages for the huge mess that Victor inflicted upon my house. Avoid if you can and do not work with him because he will ruin your project.

Solved an issue we thought to be complicated via phone! For free! Thanks! Will be calling with any…read moremore issues.

Please avoid this company at all costs. The owner is very rude and would not send anyone back to…read moreconnect a ground wire to our new booster, which they failed to do upon installation. We have 3 small children and this is extremely dangerous, not to mention entirely unprofessional considering we paid them in full and on time for everything. We tested our Polaris robot in our neighbor's pool and it works fine. When we connect it to our pool, it does not work. They left us worse off than we started.

After 13 years of being unattended, GIRON POOL SERVICES…read morecompleted a massive recovery of a once beautiful pool. The owner, BYRON, and his crew worked tirelessly through a very long day. In the end, my pool was opened and chemicals were applied. The area was hand weeded and overgrowth was cut back. Entire area was power washed including pavers, fence, walkway and pool cover. The paver area was resanded. Byron, inspected and cleaned the filter, as well as inspected the heater. He provided me with his expertise with regards to future operation of the pool. He had his very hard working, extremely polite workers also clean my front walk and front of house which was not included but he has an eye for detail and perfection. I am so very grateful for his knowledge, professionalism but in the end, his kindness. The world sure needs more BYRONS and GIRON POOL SERVICES. Thank you Sir, for your outstanding service.

I can't say enough about the great service I have received from Byron & his crew at Giron Pool…read moreService. Byron is always available to answer any questions & is quick in resolving any issues that arise. My pool opening went very smooth & staff members are professionals that know what they are doing.

Joe has been maintaining our pool for 15+ years and I can't say enough about him. In fact, we have…read moreall our original pool equipment and liner since 2002 which speaks volumes on home maticulously maintained it is. The quality of service is superior-he treats our pool as if it were his own He truly takes pride in his work and it shows when our guests always comment on how crystal clear our water always is! Annette & Carmello I.

I had not winterize my pool or closed it all winter long I was looking for a pool service company…read morethat would be able to come and help me get my above ground pool up and running. I had called a few places and many locations, they would not be able to come to my home. I heard of Joe through a mutual friend. When I called him to come out he was able to come the same day. Joe is very professional and knows what he's doing, he's been in the business for a very long time. My water was green a week later I'm able to jump in my pool. If I would be able to give him more than five stars I would, he's professional and treats you like family. I cannot thank him enough for his service. Haley recommend him for any services you may need for your above ground or in-ground pool.