Caribbean Blue Pools & Spas is top notch! From the on-site sales visit through job completion, they…read morefocus on high quality and customer satisfaction. Our pool is exactly like the design rendering and has brought so much joy. The warranty for the gunite plaster is above par. They offer pool service and our water has been so clear all season. They respond to all inquiries so customer service is paramount to them. Thanks Caribbean crew!

Started our process in April in the middle of Covid shut-downs. Mark managed to get us our supplies…read moreand had our pool open by Memorial Day as promised. He was patient with my many changes and his team was efficient and courteous always. Many landscapers didn't want to deal with our challenging backyard topography but his excavator John was a wizard in action. Would use Caribbean Blue again any day.

Originally went to Naso because of his stellar reviews. Spoke on the phone and was very impressed…read morewith Ed. Booked a pool opening, paid in advance, and was looking for valet service as well. However, we simply did not click. What started as a miscommunication on the timing of his visit to open the pool, moved on to Ed accusing me of being passive aggressive in my communication (which he does not tolerate), and ended up with Ed accusing me of defrauding Naso Pools, by not checking a box on his webform. My feeling was that it was not a big deal he would charge me for all services rendered. He had my card data. Very odd escalation.....I was good until the defrauding comment came up. After out back and forth, we agreed that we would not be a good mix, agreed that we would go our own ways, with Naso refunding the thousand dollar plus payment I had made in advance. Almost a month later and no refund in sight, and have filed a dispute with Bank of America. I have no clue about the quality of his service, was fine with moving on, but I am not happy about having to have to dispute the charge. May take a month or two but I will get the money back, but that does not change someone trying to charge you for services never provided. Read Ed's counter; lots of analysis for calling just to find out if he was going to show. His planner that Naso specified an all day appointment, no other communication, no prior visit to confirm the scope of work. I see no problem asking for a clarification. Upon him informing me I missef a box, I told him repeatedly charge me for all required serices....and that the opening might identify other work which may need to be performed. I do nor understand why that's a big deal. Certainly not defrauding someone. We have found a great pool service company that's will to just bill me for services rendered. No stress no unnecessary bs. Ed's review gets personal, sticking to facts Mr Naso is taking money for services he did not render. Draw your own conclusions.

Ed and his team are nothing less than awesome! Extremely professional, knowledgeable, and honest!…read more The pool was neglected by the previous owner, Naso Pool came by and brought the swamp that was there back to life, turning it into a beautiful oasis once again with phenomenal turn around time with full integrity. Honestly, if I can give more than 10 stars, I would! I highly recommend Naso for all your pool needs.

Travis was able to repair my pool motor and ended up saving me hundreds!…read more Fantastic Pool company! I have been using SmartWater Pools for several years now to service and open/close my pool. Travis and his staff are extremely knowledgable and willing to go the extra mile to ensure you that your pool is in great hands. Very dependable and all questions, etc. are answered immediately via text and you are able to grow a true, personal relationship with these guys based on their professionalism and class. Will be continuing to use SmartWater Pools.

I have used Travis and his partner for all my pool needs. Travis showed up when he said he would be…read moreat my house. He did all the work, we had spoke about to get my pool in working order for the season. He even went above and beyond to stop over several times during the week to check on things and make sure everything was running smooth and correctly. I would let no one else touch my pool in the future. Again thank you for your time and effort to go above and beyond to help a customer out. Joe Urban

I had a wonderful experience at Blue Ribbon Pool & Supplies in Linden, NJ…read more I called yesterday and spoke with Dan because I couldn't figure out why the screw on my Hayward filter had come loose. I asked if I could bring the filter in, and he said yes. I'm so glad I did. Dan was incredibly knowledgeable, patient, and kind. He fixed the issue for me in just a few minutes and didn't even charge me. That level of honesty and customer service is hard to find these days, and I truly appreciated it. Everyone at the store was welcoming, professional, and genuinely helpful. It's clear they care about their customers, not just making a sale. I will absolutely be returning for my pool supply needs, and I wouldn't hesitate to recommend Blue Ribbon Pool & Supplies to anyone looking for knowledgeable, trustworthy service. Thank you, Dan, for going above and beyond! Chas

First pool I bought from them within 4 years was rusted out. I fought with them for reimbursement…read more I had to pay five thousand for a new pool. And now it's two years old and I see the rust coming back, they sell nothing but garbage.

After searching for a company to replace our vinyl pool liner and cover for weeks, we spoke with…read moreJoe Masiello. He is a most kind, experienced and knowledgeable person. He is extremely thorough and fair. He always answers any and all questions and instills complete confidence. Joe truly goes the extra mile! My husband and I have had a great experience with Joe and all of his staff. We love the results and are enjoying our beautiful pool! We highly recommend JS Pool Service!

When you have a swimming pool, you need someone to help you care for it. Joe Masiello of J's Pool…read moreService is the best. He has repaired our old vinyl liner, remodeled our pool, and replaced our heater. He opens it in spring and closes it in fall. He is tidy, reliable, knowledgeable and patient. He is always there for us with supplies and advice. He treats us like family

Buying a new house in the winter with a closed pool! Very stressful!!!! What am i getting myself…read moreinto?? I found Preferred Pool Inspections and they came to take a look before i closed on the house. Their advice and their willingness to go over and beyond made my day and made me calmer. They were so patient and stayed around while i asked questions. They explained all the parts and told me what i may expect with this pool in the future. You can tell he really wanted to help me and that was awesome. Not there just to take my money he really wanted to help me. Recommend this honest company!

Laura the owner was amazing. She was able to work with us to fit in our inspection time frame and…read morewas very accommodating. Brittany was our pool inspector and she was incredible! Never having a pool before, I was very nervous about the process due to my lack of knowledge. I was beyond impressed with Brittany. Her extensive knowledge blew me away. She also walked me through everything in the inspection to make sure I felt comfortable with her findings. She was patient (i had lots of questions) and her answers to my questions were very thorough. I greatly appreciate how she took the time to make sure I felt at ease since the system was quite complicated. She walked me through the systems as well and took the time to show me what I needed to know and what system was linked to which processes for the pool and the spa. She did all of this in under an hour. Her report was very detailed with great pictures. They were recommended to us through our home inspector as he did not cover pools. I could not say enough great things about Brittany, Laura and the company. Incredibly trustworthy and professional. You can see their passion for what they do and how much they care about their clients. I highly recommend them!!!

We've done two pools with Pugliese so that speaks volumes right there. We originally went with a…read morecheaper competitor but caught them in a lie from the get-go so we ran right back to Pugliese and never looked back. Tom is hands on. He will oversee every aspect of the job from start to finish. The pool itself is a magnificent work of art and nearly maintenance free. I've received dozens of compliments on the design. Our first pool in Mantoloking even survived Hurricane Sandy. Highly recommend!

This review is based on my grandmother having a pool done by Pugliese Pool. The experience was…read morewonderful. From the start Tom and his team put in so much time to make sure no detail was over looked. Tom is very hands on and has a great eye for constructing the perfect pool. The construction crew was extremely courteous and if my grandma had any questions, they were always willing to take a moment to answer them. We have used the pool several times and it is beautiful and so much fun! She would highly recommend them to anyone building a pool. She would also recommend the Pugliese Pool Service. Alex and his service team continue the great customer service and helpfulness of Pugliese Pool. Thrilled with the addition and looking forward to many more summers.

First time in my life that Ive taken the time to write a review, but I absolutely felt it necessary…read moreto WARN you all about this company. STAY AWAY!!!! Overpriced. Dishonest to a point bordering on fraudulent. Incompetent. We hired the company to "open our pool".....$1000 bucks (which is ridiculous)....and they leave a note that says: "Will have to come back to finish the vac, backwash, and balance the chemicals *Pool was a bit murky, so we left the system running 25/ in service until we return" Im not sure, but sounds to me as though they didn't finish the job and they are coming back, right? NO!!!!!! I called to ask when and they said they would send someone out for and additional $500 bucks...and stupid me, I agree!!!!! because Im the type of sucker that a business like this relies on taking advantage of. So thats the end, right? NO!!!!!!! They don't show up and when I call again, its my fault!!! So now we are two weeks and about $1500 bucks into getting this pool open and still no end in sight. But is that the end? NO!!!!!!! We were charged nearly $1000 bucks to replace 15 small tiles!!! Why? IDK....perhaps they flew artisans in from Italy. $2500 bucks....15 small tiles.....and a bowl of water I can not swim in.....do yourself a favor.....find someone that has some pride in their business, some sense of value for the customer, and frankly someone that will be around next year.......because these guys will go under and deserve it. AND SHAME ON YELP FOR MAKING ME GIVE AT LEAST 1 STAR!!!!

My ~45 year-old in-ground vinyl pool finally succumbed to all it's electrical, plumbing, equipment,…read morecoping and deck problems just before COVID started. We spent over a year trying to find a fair priced, communicative, and quality contractor who was even available to do the renovation work. We had ridiculously high quotes, quotes not itemized, blatant gouging, and folks who would not even return phone calls. Then we found Brian and Northstar Pools. From the first moments, I knew this was not your average NJ contractor. He was extremely polite, knowledgeable, humble - and clearly held to their mantra of providing only caring and customer-focused service - but he really knows his stuff on top of that! His prices were fair and enumerated in detail, so I knew exactly what I was getting. But it took a couple of months while I did more research - and during that time he was ever so patient, answered all my questions, and helped me arrive at a plan that worked. Once work started, he and his crew worked very hard and efficiently to tackle this beast of a project. As I was juggling the logistics of the other related landscaping and electrical work (and not to mention the weather), Brian was super accommodating and patient in coordinating all the work with me. When the inevitable need for plan changes occurred - Brian took everything in stride to make sure I was satisfied. The DIYer and engineer in me forced me to ask a LOT of questions as work progressed (and I mean a LOT). Brian answered every single one of them patiently and professionally - even the stupid ones. His craftsmanship and attention to detail were clearly evident. He even crawled ten feet under the new liner he just installed to remove a few pebbles that had found their way underneath - on a nice hot August day no less. Thank-you Brian and your great team for the work you did - and the manner in which you performed it. We are so blessed that we found you.