Buying a new house in the winter with a closed pool! Very stressful!!!! What am i getting myself…read moreinto?? I found Preferred Pool Inspections and they came to take a look before i closed on the house. Their advice and their willingness to go over and beyond made my day and made me calmer. They were so patient and stayed around while i asked questions. They explained all the parts and told me what i may expect with this pool in the future. You can tell he really wanted to help me and that was awesome. Not there just to take my money he really wanted to help me. Recommend this honest company!

Laura the owner was amazing. She was able to work with us to fit in our inspection time frame and…read morewas very accommodating. Brittany was our pool inspector and she was incredible! Never having a pool before, I was very nervous about the process due to my lack of knowledge. I was beyond impressed with Brittany. Her extensive knowledge blew me away. She also walked me through everything in the inspection to make sure I felt comfortable with her findings. She was patient (i had lots of questions) and her answers to my questions were very thorough. I greatly appreciate how she took the time to make sure I felt at ease since the system was quite complicated. She walked me through the systems as well and took the time to show me what I needed to know and what system was linked to which processes for the pool and the spa. She did all of this in under an hour. Her report was very detailed with great pictures. They were recommended to us through our home inspector as he did not cover pools. I could not say enough great things about Brittany, Laura and the company. Incredibly trustworthy and professional. You can see their passion for what they do and how much they care about their clients. I highly recommend them!!!

I was recommended to this company by a long standing pool company. George is the absolute best. He…read moreknows exactly what he's doing, and he's not afraid to get to the bottom of any problem you have. He's reasonably priced, and even clean up everything when he's done. Highly recommend.

Pretty awful experience. Said he would get job done by a certain date then kept pushing it back…read more The work he did do left everything in worse condition than it was. Moved my heater which now no longer works. Replaced some pipes and now my filter leaks and there is air in the system. Only thing he did correctly was drain and clean the pool. Has refused to come back to rectify the situation.

The Pool Boss recently installed our pool, and it was the best experience I have ever had with any…read morecontractor, period. From day one they were organized and thoroughly planned out, and they executed flawlessly. They overcommunicate in the best way: you have access to everyone's cell phones, they respond promptly, and if you have an issue, they are there instantly. The quality of the work is beyond top tier, and it's clear the entire company is 100% focused on client satisfaction. The only two issues we ran into were self-inflicted on our end. In both cases, Pool Boss was there the next day and fixed them. When I asked for the bill, the answer was, "There is no bill, we just want you to be happy." That tells you everything about how they operate. The team is outstanding: Matt, Dan, Lisa, Joanna, Tyler, Jadyn, William, and the owner, Chris. They define world-class service. If there were a rating above five stars, they would earn it. I wouldn't just say they're highly recommended; I'd say you would be making a huge mistake going with anyone else. The absolute best in every facet of the business: prep, design, price, communication, timelines, and quality. No one better.

All good very nice job the quality was excellent value was great for what the did! Looks like a…read morebrand new pool if we need we would call them again thanks for your service and time

After searching for a company to replace our vinyl pool liner and cover for weeks, we spoke with…read moreJoe Masiello. He is a most kind, experienced and knowledgeable person. He is extremely thorough and fair. He always answers any and all questions and instills complete confidence. Joe truly goes the extra mile! My husband and I have had a great experience with Joe and all of his staff. We love the results and are enjoying our beautiful pool! We highly recommend JS Pool Service!

When you have a swimming pool, you need someone to help you care for it. Joe Masiello of J's Pool…read moreService is the best. He has repaired our old vinyl liner, remodeled our pool, and replaced our heater. He opens it in spring and closes it in fall. He is tidy, reliable, knowledgeable and patient. He is always there for us with supplies and advice. He treats us like family

Susan got back to me very quickly. I provided a couple of pictures received a fair price…read more communication was . got the pool drained quickly

Susan did an incredible job opening my pool! Unlike my last pool guy who just took the cover off…read moreand left, Susan went above and beyond. I really appreciate her attentiveness--she even texted later to confirm that the chemicals she added were working properly. It's clear she treats her customers' pools as if they were her own, and she always comes fully prepared for whatever the pool needs. Highly recommend!

Metal step collapsed. My go to pool guy and friend unfortunately passed. Legacy was recommended by…read moreDennis's big job partner, Dive In Pools. Thomas, the owner of Legacy got back immediately and completed the job in a very timely manner and at a competitive price. Thomas pulled the liner to the deep end, made the repairs and cleaned up. His helper saw me starting to sweep the pool, to get ahead of the algae since the water wasn't treated yet and took the tool and did that extra bit. Down payment was just south of one third of the price, fair I think. Last was upon completion, fair.

Our pool filtration setup was in pretty bad shape. The last two years I struggled with a cloudy…read morepool and other issues even after other pool companies made fixes. My pool filter was also located inside my garage and I needed to quickly relocate it. An overall weird situation that other companies didn't want to deal with. Tom and his crew came in, evaluated the situation and fixed all of my issues. I told him I needed a new filter, he did a thorough inspection and said my equipment was fine, I didn't need to spend an extra grand and that "this baby had plenty of years left on him". They completed the work in a half day. During that time Tom answered all of my questions (I had many!!!). Gave me chemical tips, backwashing tips, the 6lb D.E. rule etc. Summary of Legacy's work is that my pool hasn't been cleaner in years - it's been crystal clear all season. Family really enjoying now. I found my pool guy!

We had a problem with our pools plaster and Jeff said he will take care of it. Jeff did a great Job…read morehe's a man of his word. I'd recommend this company to anybody who's looking to refurbish there pool.

Customer service is really bad. You leave messages & they do not call you back. You have to keep…read morecalling them until you get a person on the line. They tell you they will be there a certain date & then they call back & say it will be a later date. Run, don't walk away.

Dan and his team did a major renovation of our inground, 45 year old pool - the interior of the…read morepool, coping stones, tile at water's edge, ladder, filters and deck were all replaced. The result is GORGEOUS! And it holds water! Dan even installed a drainage system. The job was done efficiently and on-time. All debris was removed. And when we ran into a snag with a leaking pipe, Dan got it fixed. Oh, and did I mention that Dan's price was reasonable? I am a very happy customer.

They are very good at what they do. Daniel, the owner is very professional and does a great job in…read moremaking sure everything works. Never had an issue with their professionalism or knowledge of what needs to get done. Would hire them again in a second.