Laura the owner was amazing. She was able to work with us to fit in our inspection time frame and was very accommodating. Brittany was our pool inspector and she was incredible! Never having a pool before, I was very nervous about the process due to my lack of knowledge. I was beyond impressed with Brittany. Her extensive knowledge blew me away. She also walked me through everything in the inspection to make sure I felt comfortable with her findings. She was patient (i had lots of questions) and her answers to my questions were very thorough. I greatly appreciate how she took the time to make sure I felt at ease since the system was quite complicated. She walked me through the systems as well and took the time to show me what I needed to know and what system was linked to which processes for the pool and the spa. She did all of this in under an hour. Her report was very detailed with great pictures. They were recommended to us through our home inspector as he did not cover pools. I could not say enough great things about Brittany, Laura and the company. Incredibly trustworthy and professional. You can see their passion for what they do and how much they care about their clients. I highly recommend them!!! read more

Buying a new house in the winter with a closed pool! Very stressful!!!! What am i getting myself into?? I found Preferred Pool Inspections and they came to take a look before i closed on the house. Their advice and their willingness to go over and beyond made my day and made me calmer. They were so patient and stayed around while i asked questions. They explained all the parts and told me what i may expect with this pool in the future. You can tell he really wanted to help me and that was awesome. Not there just to take my money he really wanted to help me. Recommend this honest company! read more

Laura, Jeff, and Nicole were all amazing to work with from start to finish! Laura was very responsive via email/phone during scheduling and even took the time to get back to us over the weekend, when she was hosting guests no less! Jeff and Nicole completed the inspection and really took the time to explain everything about the pool and it's equipment. They were friendly and funny and eased any worries I had about the condition of our new pool. A detailed report was was quickly sent the next morning. Having never owning a pool, I feel so much more confident and can't recommend them enough! read more

Amazing husband wife duo. Laura and Jeff was so helpful with explaining the process to new pool owners. Provided references for safety fences and pool repair. Came back twice to do inspection due to sellers dragging feet on pool repairs. I emailed over weekend with questions and Laura got back to me first thing Monday morning. Will recommend and good price from what I understand read more

Jeff and Laura were really great to work with! I was pretty clueless when I first looked into getting an inspection. The pool was closed and I didn't know if we needed to open it fully or what our options were. Laura took the time to explain everything to me and go over all my options. She was super helpful, she held a time for the inspection while we figured out timing on our end and was very responsive during the process. Jeff was very knowledgeable and took the time to make sure we understood all current and potential issues with the pool. We received the detailed report that afternoon. I would 100% recommend using them! read more

Laura and Jeff were terrific to work with. I am buying a home and needed an inspection done quickly. Laura was able to rearrange the schedule to fit me in on short notice. When Jeff arrived at the inspection, he was super professional and seemed to do a thorough job. I will certainly recommend them to friends in the future. read more

Jeff was great to work with. Arrived on time, was thorough, professional and helped us understand exactly what would be in the report. While I felt the home inspector was a joke, the pool inspection was money well spent. read more

Preferred Pool Inspections was recommended to us by our Realtor. We were sold on the fact that they do not install or service pools - they only do inspections so there would be no 'up' selling of anything. Jeff showed up on time and gave us a very detailed explanation off what he would examine and the reasoning behind this. He preformed a very thorough inspection. There were some known issues with the pool but Jeff conducted his inspection without asking about any known issues to ensure his examination was based on what he saw and not on anything else. He provided a very thorough explanation of what he found based on an obviously extensive knowledge of pools, pool equipment, NJ laws regarding pools and liability. He also took us around the pool and pointed out defects and other items that were foreign to us as we have never owned a pool. He also ensured we understood any issues with gates/landscape features around the property and impact to us as potential owners of a house with a pool Jeff was instrumental in our understanding of what was wrong with the pool and if the proposed fix by the home owner would address the major issues. The report provided by Preferred Pools was also promptly delivered and very detailed with many photos of any issues Jeff deemed was of concern. He was also always available and prompt in responding to our followup questions as we had to make some decisions regarding remediation proposed by the home seller. I would highly recommend Preferred Pool Inspections for anyone purchasing a home with a pool as we were very pleased with Jeff both professionally and personally. read more

Laura and Jeff made the pool inspection process a breeze. Timely, informative and reasonably priced! It does not get any better. Both Laura and Jeff are subject matter experts regarding the entire pool inspection. The report was ready in 2 days and it was very useful for our home purchase. Thanks for your help! read more

I had a fantastic experience with Preferred Pools. Called several pool inspection companies in the area, Laura was the most polite and professional. She answered all of my questions and returned my calls/emails in a timely manner. Jeff, the inspector, showed up early, thoroughly explained the composition and mechanics of the pool (im a first time pool owner), went through all the issues he observed and answered all of my questions. As promised, I received the easy to understand inspection report 2 days later. I would certainly recommend this company to anyone looking for a pool inspection. read more

Very pleased with the all aspects of the company. Setting up the appointment was very easy and were accommodating on short notice. Jeff ensured I understood how the entire system worked and spent a little more time as I was never had any pool experience prior. I would certainly recommend them read more

I had Preferred Pool Inspections inspect a pool in a home i was buying recently.Jeff arrived on time and was an extremely pleasant guy to work with.He has a wealth of experience and is very thourough and takes his time in looking things over. He is ever ready to explain the workings of the pool he is inspecting and is very patient and knowledgeable. They did use hi tech modern equipment to do the inspection as well. Also the pool he was inspecting was closed, he was still able to do the inpsection and meticulously put everything in order. communication is easy and calls are returned promptly. It was very easy to work with the office staff as well.They are friendly, very accomodating, informative and helpful. They went out of their way to work with our schedule. We were very happy with our choice in Preferred pool inspections - their pricing is fair and competitive and it was a very easy and pleasant experience for us and we trust his judgement. read more

We found Preferred Pool Inspections via the Better Business Bureau website as we only want to use a company with at least an "A" grade. Laura was very polite and attentive when scheduling an inspection for an in-ground pool at a house I just purchased. The inspector, Jeff, showed up early ready with all his equipment organized for the inspection. As a first time pool owner with absolutely no idea about how they work, I was able to learn/understand the basic mechanics of it with Jeff's explanations. He had volumes of knowledge and info about our pool, and pools in general, a true craftsmen of the trade. He provided the written pool inspection report within 2 days and it was a very comprehensive photo-narrative that was easy to read and understand. Note, that Jeff ONLY performs pool inspections and does not repair/maintain them, making him truly an unbiased 3rd party inspector. I highly recommend Preferred Pool Inspections! read more

Laura was so informative and accommodating and patient. Jeff was early to the appointment and extremely patient and knowledgeable and friendly. Great company, great people, great service. read more

Excellent experience with Preferred Pool Inspectors. Jeff is an extremely competent and knowledgeable inspector, who explained his entire process and walked me through my entire pool set-up. I am new to pool ownership, so appreciated both his attention to detail and level of expertise. read more

This company is top notch from start to finish, we used them to inspect a pool at a potential home for purchase. Laura called me back the same day and emailed me the contract and explained everything involved in the winterized inspection. Jeff was fantastic to work with - punctual, professional, very knowledgeable and thorough, he looked at every aspect of the pool from the liner to the plumbing. He indicated any issues and he patiently answered all of our questions. He said the report would be ready in 1-2 days and that it would include every item inspected and recommendations. He clearly loves his job and was a pleasure to talk to - I would recommend them without hesitation. read more

This company doesn't deserve a single star. I had a pool of a prospective home purchase inspected by Jeff and it was a waste of money. Jeff claimed the liner was in good condition and was fine. Big Lie the freaking liner had multiple holes and a giant hole in it the size of a tennis ball. I had to replace the entire liner over $4,000 . A pool company and The guys who replaced the liner said wow who did your pool inspection. two separate companies said the same thing. Any reputable inspection company could pull off a pool cover during inspection and see that the water level was too low which indicates a leak. Not to mention Jeff also said my heater was new and replaced.. Freaking Lie the heater also has a leak and I have no idea how much this is going to cost me next season but I guarantee it would be over 2000 dollars. I should've know when he asked to remove the cover in private,(he claims he doesn't want anyone to see his secret way to remove a cover) Freaking liar I should've been cautioned when he said he remembers when my pool was built he claimed to be there when it was installed. Me not wanting to be biased felt reassured that someone who knows the pool inspected it NOPE. I believe he got paid off to give me a satisfactory inspection.All the bullshyt is in writing. good liner, good heater with pictures and all. But I lost a lot of money because of his scam A$$. He took advantage of the fact that I was an inexperienced home buyer who never owned a pool and didn't know what to look for I know you knew what you was doing and I hope you rot in hell for getting paid to lie to innocent home buyers. Thank goodness I know now because this will never happen to me again. read more

My husband and I are in the process of purchasing a home with a pool and needed a pool inspector. My husband found PPI online and we decided to use them due to their great reviews. They did not disappoint! I made the appointment with Laura and they were quick to schedule us and email the contract. On inspection day we were scheduled with Mike. He was the best! His attention to detail and patience is immeasurable. He took the time to explain the equipment, fencing, pool tools, patio around the pool, ect and really made sure that we understood his findings. He walked us through the pool equipment, how to use it, what it's for, it's maintenance, ect- all extremely valuable things first time pool users should know. He made sure to answer any questions we had and told us that if anything happens in the future to call PPI and they'd be happy to guide us with any questions. We're so happy to have found them! I would blindly recommend them to anyone needing a very detailed and thorough inspection! read more