Claimed we needed a new liner, then that we needed a new pump, and the job would take 2 days…read more Overcharged us, took 8 days to complete work, and then never responded to us once things started to go wrong with the pool liner. Do not work with this company.

From the owner: Transforming pools, elevating backyards. • Expert…read morerenovations & resurfacing. Text us for a free quote!

He never showed up when he said he would. Always late and dismissed our requests to take a break…read moreso I could let my dogs out. 0 Instead of sending back the wrong liner or selling it, he said he could install it and save us money. 8 weeks of him showing up occasionally, the liner he was trying to install ripped and is irreparable. My summer has been ruined and we paid him a lot of money for that pleasure. He also hounded my husband for more money even though he rarely showed up. As you can tell by the final outcome of my liner we lost our badly

Pool heater troubleshooting. Entered info online, somehow these guys called me. Set an appointment…read more They did not come on time. Situation repeated several times. Never on time. Once they came 1/2 hour before sunset with the appointment at noon. Checked pilot light assembly. Said that the pilot light is fine, but requested money to purchase a new one. I gave him $200 cash. And that he will install it tomorrow. Tomorrow and after he did not show up, no phone calls, nothing. Did not answer e-mails. Disappeared. In summary: small time crooks, scam artists. Waste of time (and money).

Great guy very knowledgeable with his job. He replaced the pump and some pipes on my spa and a good…read morecleaning after it's been sitting unused for quite some time. And reasonable pricing. I gave him five stars highly recommended.

Things started well when he was asked to help us secure a new hot tub last November. We paid…read moreupfront for the hot tub. Then he asked us to pay the annual contract around Christmas 2025. We were reluctant but did it in light of the holiday season. We were told the hot tub would come multiple times. Sometimes it was valid (e.g., winter weather), others it wasn't. We were upfront about the location challenges, timing, coordination contacts. Long story short, after taking $11K from us, we never heard from him again around June. The hot tub never materialized. This is clearly a lesson in "if it's too good to be true then it's not". At first, we were concerned about him as a person and hoped everything was ok with him. Then after multiple outreaches from us and the person who referred him to us receiving no responses, we concluded that he was likely lying to us the whole time. The person who referred him to us also stopped receiving services as I was told Erik stopped answering him as well. I guess Erik lost multiple customers. To be fair, when we got a hold of him (infrequently between Nov '25 - Jun '26), he's a nice man and quite knowledgeable about hot tubs. However, there's no integrity in business dealing as he just stopped answering phone calls and texts. He asked for chances to make things right, and we provided chances. If he can't do something, just be upfront and honest! We filed a chargeback with our bank in hopes to recover the funds. We will be filing a police report for criminal fraud as it's over $10K and I will share it here so everyone can see all the texts, the invoices paid, and you can judge for yourself whether this is a trustworthy business or not.

I have been using Peters Pool Service for many years. The quality of service is above and beyond…read more They are reliable, pleasant and a phone call away. I would highly recommend them. Theresa F.

I got a judgement against this idiot and will pursue collection no matter what. I would not even…read morecall him if you want anything, but, in my opinion, I would not do business with him.

Ed and everyone associated with Olympic Pools have been great in our pool installation. The pool…read moreinstaller, in my opinion was extremely experienced at pool installation. But more than that I truly felt he went out of his way to make sure I received the best service possible and was happy with our new pool. In addition to pool installation, I had to have a sewer pit installed and a retaining wall with additional cement patio. Both supplied contractors were very good. The sewer pit was installed by Mikula Contracting out of Clifton, and I couldn't say enough about them. Professional, timely and completion of job was unmatched. They went above the contracted service to assist with my gutter connections and leveling my yard. The concrete work was performed by New Way Construction. Isaiah, in my opinion is a very honorable man. His work we are very pleased with, and is dedication to my ultimate satisfaction was extremely appreciated. I have and will continue to recommend his services to family and friends. Of course there were hiccups along the way, to be expected with any large undertaking, but overall my wife and I are very happy with our pool and our choice of contractor. Thanks Ed!

Olympic pools just did my new liner in my in ground pool, and we are very happy with the result, Ed…read morewas very attentive to our needs , they also changed out our old pool light to a really cool LED color changing light , we are very happy with the workmanship, there is not a wrinkle in the new liner.

left 3 messages to call me back for inground pool opening and closing information ,No return call…read more Fairfield

There are so many pools in Fairfield you would think they would stock everything…read more. Every time I go for a part or something else they never have it it's my first go to place and then I have to go 10 minutes out of my way to Monarch which has everything you need .. go there first you will save a lot of time.. I think they are more interested in opening and closing pools they servicing them .. it's to bad and Please get someone in the store that knows something about pools. I asked about a Vacuum. Her answer Oh I don't know. I asked about some parts. Oh I don't know. It's nice you opened a store close by But come on stock the place and get Good help..

Company to my rescue! Thank you to Phil and his team! My pool liner ripped in half and what a mess…read moremy backyard turned to be! Water everywhere! I was recommended by a neighbor to call and they fit me right in! They even came back to install my ladder as I carelessly forgot to leave them the screws! Fast Service and the quality of work was outstanding! Deborah was so understanding and helpful! Thank you to this team!

Good luck getting an appointment, a call back or any follow up. why not just be clear and…read moretransparent and say you just can't handle another job. Every appointment was delayed the work unsatisfactory and way beyond schedule. If on the fence consider the lack of reviews, most after dealing with this contractor wouldn't even waste their time reviewing because they'd rather just forget the whole experience.

This company is a complete joke/scam and should be avoided at all costs. I paid them to fix my pool…read moreheater -- not only did they not fix anything, but they also walked off the job without even a conversation. When the techs arrived, they were visibly irritated. I politely asked them to give me one minute to get out of the pool, cover myself, and grab the homeowner (my 75-year-old aunt). Instead of waiting even 60 seconds, they grabbed their gear and stormed off without a word. The real nightmare started when we called the service number. The woman answering the phone -- who I later found out is the wife of one of the guys -- is the most unprofessional, aggressive person I've ever dealt with in any service industry. She started yelling, swearing, and flat-out contradicting the info we were told earlier. At one point, she said she didn't need to deal with us and hung up. This is not a professional business -- it's an unorganized, disrespectful, and borderline abusive operation. No repairs, no communication, and no accountability. I'm now stuck with a broken heater and less money in my pocket. This is not a real business -- it's a joke. Zero professionalism, zero respect, and zero work done. They took our money and left us with a broken heater and a screaming match. Steer far, far away. They're completely unhinged - DO NOT USE THIS COMPANY - YOU'LL REGRET IT!!!! They should receive less than zero stars!

These guys are the BEST!!! They replaced ALL my pool equipment in a single day and redid my 25k…read moregallon in ground liner super fast too. Flawless execution and wonderful service from the whole team. I can't say enough about them!! Thanks Pool Servoce Master Sokutions LLC - this is not a paid review. We are in Nutley NJ. Couldn't be happier. Crazy good price, super fast and friendly service!