Buying a new house in the winter with a closed pool! Very stressful!!!! What am i getting myself…read moreinto?? I found Preferred Pool Inspections and they came to take a look before i closed on the house. Their advice and their willingness to go over and beyond made my day and made me calmer. They were so patient and stayed around while i asked questions. They explained all the parts and told me what i may expect with this pool in the future. You can tell he really wanted to help me and that was awesome. Not there just to take my money he really wanted to help me. Recommend this honest company!

Laura the owner was amazing. She was able to work with us to fit in our inspection time frame and…read morewas very accommodating. Brittany was our pool inspector and she was incredible! Never having a pool before, I was very nervous about the process due to my lack of knowledge. I was beyond impressed with Brittany. Her extensive knowledge blew me away. She also walked me through everything in the inspection to make sure I felt comfortable with her findings. She was patient (i had lots of questions) and her answers to my questions were very thorough. I greatly appreciate how she took the time to make sure I felt at ease since the system was quite complicated. She walked me through the systems as well and took the time to show me what I needed to know and what system was linked to which processes for the pool and the spa. She did all of this in under an hour. Her report was very detailed with great pictures. They were recommended to us through our home inspector as he did not cover pools. I could not say enough great things about Brittany, Laura and the company. Incredibly trustworthy and professional. You can see their passion for what they do and how much they care about their clients. I highly recommend them!!!

Travis was able to repair my pool motor and ended up saving me hundreds!…read more Fantastic Pool company! I have been using SmartWater Pools for several years now to service and open/close my pool. Travis and his staff are extremely knowledgable and willing to go the extra mile to ensure you that your pool is in great hands. Very dependable and all questions, etc. are answered immediately via text and you are able to grow a true, personal relationship with these guys based on their professionalism and class. Will be continuing to use SmartWater Pools.

I have used Travis and his partner for all my pool needs. Travis showed up when he said he would be…read moreat my house. He did all the work, we had spoke about to get my pool in working order for the season. He even went above and beyond to stop over several times during the week to check on things and make sure everything was running smooth and correctly. I would let no one else touch my pool in the future. Again thank you for your time and effort to go above and beyond to help a customer out. Joe Urban

We've been using On Time Pools over the past 6 years. They are professional, knowledgeable,…read moreextremely responsive, and always go above and beyond. We are a first time pool owner, and whenever we've had questions or needed help, Mike and his team have been quick to respond and accommodating in finding the best solution. It's really not easy to find that kind of service these days, and we're grateful to have found them. We highly recommend them to anyone looking for reliable, top-notch pool service.

Mike arrived to find a leak in my above ground pool with his assistant. The phone quote was $175.00…read morein Nassau County. although they were friendly. Mike took off his pants and jump in my pool in his underwear. i pretended not to be shocked. then he asked for a towel. I started but didn't tell him to leave because the assistant was trying to help. Once finished he said $225. I reiterated the phone quote $175.00. I ended paying $200.00 . this morning I found the patch floating in the pool. I am back to where i started. I won't be calling him back. what a waste of money. Beware. not gonna bother to call him back.

Brian and his associate are extremely knowledgably with all aspects of pool services. I was…read morestruggling with my opening not getting the proper circulation. Brian determined the root cause pretty quickly and made the repairs needed. They saved the day and my pool is officially opened for the season. Thanks for a job well done!

Can't say enough about the service. Pool opening was quick, clean and everything was checked and…read moreput in place. Came back for cleaning and did m exceptional job removing all leaves and debris from the bottom. Pool is clean and all ready to go........great job!

Solved an issue we thought to be complicated via phone! For free! Thanks! Will be calling with any…read moremore issues.

Please avoid this company at all costs. The owner is very rude and would not send anyone back to…read moreconnect a ground wire to our new booster, which they failed to do upon installation. We have 3 small children and this is extremely dangerous, not to mention entirely unprofessional considering we paid them in full and on time for everything. We tested our Polaris robot in our neighbor's pool and it works fine. When we connect it to our pool, it does not work. They left us worse off than we started.

Pool renovation done! pool looks amazing getting a ton of compliments, looks like a resort in my…read morebackyard! Must use Pugliese for any pool renovation/install or pool related work !!!!

My wife and I cannot say enough great things about Pugliese Pools. We bought a home two years ago…read moreand needed to refurbish the existing in ground gunite pool (replace the existing tile, redo coping, repair bond beam) and redo the concrete pool deck. Alex went above and beyond during the entire project and was fantastic to work with. We would say the same thing about his crew. Alex and his crew made sure we were satisfied with their work as they progressed through the project and were always willing to answer any questions we had. They left our backyard spotless at the end of every single work day and were very respectful. The finished product is beautiful and we couldn't be happier with it! Thank you to Alex and his entire crew!

Always a positive experience working with Matthews Pool & Spa. They've been providing weekly pool…read moreservice for years, and recently renovated our patio, fire pit, put in new led lighting, new pool lines, filters, and new liner. Matt was clear and up front throughout the process, always following through on deliverables, and extremely responsive to all of our questions and concerns. Overall a great experience and the end result exceeded our expectations. Highly recommend! Nikole

Matthews Pool & Spa offers tremendous service and value. Matt and his team are dedicated and…read moreconsistent, and my old pool is in great shape. Matt is hands on, and he always offers practical and economical solutions to any issues that arise as the season progresses. I switched to Matthews Pool & Spa five years ago, and I am so glad that I did. With his own name on the line, Matt really cares about the quality of his work and service.

Lorenzo & James did an exceptional job ...it exceeded my expectations...so absolutely happy...I…read moreneeded a liner...they came...looked at the pool...gave me a price...came and did the job...so very happy...thank you guys!...

In short, this is a company that shows very little integrity. I wish I had seen other negative…read morecomments earlier to avoid this experience, so I'm posting to alert others. About four months ago, we signed a contract for a $15,000 project to rebuild all the pipes of an in-ground pool, for which I paid a $6,000 deposit. Just before the project was set to begin, I decided not to move forward (the reasons are another story I may leave for a separate review). Zachary initially agreed to refund the deposit, but that's when the horrible experience started. They first claimed the entire $6,000 deposit had already been spent on "materials," and that it would take time to recover the money from their supplier. The project itself was mostly labor, and even if every material had been purchased upfront, it would not reasonably exceed $1,000. I was never provided any proof to support their claim. They promised to return the full refund within six weeks. Partial repayments were made, but the schedule kept changing, amounts kept shrinking, and payments were skipped repeatedly with various excuses. Now, 16 weeks later, only about half of the deposit has been repaid.