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    Troubadour Installations

    4.4 (9 reviews)
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    Services - Troubadour Installations

    Pool installation

    Pool remodeling

    Pool repair

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    2 years ago

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    3 years ago

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    2 years ago

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    Deborah D.

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    5 years ago

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    8 years ago

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    6 years ago

    Did a great job came back when I needed service couldn't be happier. I would highly recommend Phil and his team

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    5 years ago

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    8 years ago

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    Native NY Gardens - Backyard: After

    Native NY Gardens

    (20 reviews)

    Downtown Brooklyn

    Johnny and his team just finished our backyard this morning and I can't say enough good things!…read more For starters, I reached out to them and found them to be responsive and available quickly. The initial consultation was thorough, and they prepared the quote quickly. The quote was detailed, it was easy to discuss/implement any changes - it felt like a truly cooperative process to come to a plan that we liked, was practical for our lifestyle, and within our budget. We were really looking for a company that could come in and take care of everything without the need to subcontract anything out, or organize additional vendors on our own and they fit that bill. They installed turf, removed 2 old rotting tree stumps, cleared out and replanted 2 areas of the garden, replaced a broken/rotting fence and set of steps, carted away any junk from the yard that didn't belong, and even repaired a hole in the cement left by the previous owners. The other thing that I really appreciated was that they listened when we said we wanted to keep things very low maintenance. Plants were chosen in a way that doesn't require us to fuss over them and allows us, our kid, and our dog to actually use the space without being worried about things getting ruined. During the work they required access through an apartment and were respectful of the space (and everyone's time), and left everything clean. The job took a touch longer than anyone initially expected, but that was caused by weather delays and a few extra items that came up as they were working. Communication about any changes was prompt, the additional work that came up was explained clearly, and I found any additional charges to be more than fair. We're so excited to get to use our garden and watch it grow as the weather improves, and I look forward to having Johnny and his team return for any regular maintenance. I'll try to remember to update this review with photos in the spring once things settle in and bloom.

    We just got our NYC balcony/terrace installed with plants by Native NY Gardens, and we are so…read morepleased with how it turned out! We have been blown away by Johnny's professionalism, patience, and honesty throughout this process. From helping us select plants, to getting the appropriate certificate of insurance for our building, to coordinating timing for our project, Johnny was so responsive and pleasant to work with. He is very knowledgable and super transparent about everything. I didn't even both with getting other bids after speaking with him because I trusted that his pricing was fair and his work would be good, and it was all true. We can't wait until the plants start growing to create the calm within this concrete jungle we're in. Thank you to Johnny and his team for helping us with it!

    Just Clean Lots - Snow removal services

    Just Clean Lots

    (11 reviews)

    Laurelton

    Sometimes it's not fun to be right. I sent a request to…read moreseveral gardeners on Yelp. I outlined 3 things needed done. Just Clean Lots replied with a Robo response or Cut & Paste. Very generic "happy to help you with your garden related tasks". And "we must make an appointment". I didn't respond because I KNOW that the people who must appointments are always the WORST. They delay things forever. They tie up your whole day for nothing. And they charge way more! I like the companies that are a guy who has some other guys that work with him and they get the job done. After a few days, they reached out again. I replied and said that the robo reply wasn't good and that I'm not making an appt without knowing if they even do the tasks I needed done. I was assured that they could help with all 3. On Monday, they asked if they could come Tuesday of the following week. I said there was no way I could wait that long. Especially since there was so little change that there prices wouldn't be unreasonable. I need to know sooner rather than later if I need to move onto the next. I was talking with someone that I believe said she was the Operations Manager. Sigh... again, managers, having to inspect everything (rather than working from my description and the numerous pictures I supplied) and I told her it needed to be in a day or 2. She got back to me and proposed Thursday. That wasn't the day or 2 I wanted. But it was easier to accept than keep going back and forth. This was all on Yelp. So, I can't say if it was all one person or different people. I did get a message later saying that Wednesday would be possible. I said ok and said that anytime between 10AM and 3PM would be ok. Not that I like 5-hour windows. But again, to minimize the back and forth that would be necessary to fine tune a time. So, stayed available all day today. Made sure to be done with showering, etc before 10 so's to not be occupied if they came. 10AM came. 3PM came. Now, 5PM has come and gone and not only no show, but no contact. No request to reschedule. No apology for standing me up. Nothing. Part 2 - replying to Justin's comment You misunderstood. I don't mean that the estimate gets higher by being a week later. I mean that companies that make a trip over to spend time estimating charge more than companies that don't. They have to make up for the cost of the time of the person who is estimating rather than that person being on a job (whether it's gardening, painting, cleaning or any other work). What is referred to in your reply to my review as "building a relationship with the customer" is the exact opposite of what I want. I want the work done and not to be bothered. I shouldn't even have to be home. My gardener comes once a week and we see each other in person once a year (or less)! The best way to "build a relationship" with me is to accommodate my preferences as a customer. Not to force me to do things your way.

    Justin did a great job. Came on time. Did exactly what was asked. Very expert. Did a wonderful job…read morecleaning up afterwards. Really reasonable price. Nice person and hard worker.

    Troubadour Installations - landscaping - Updated May 2026

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