Had a new pool liner installed by Twin State. Said liner developed wrinkles across the bottom…read more More than a month later, Twin State came out and looked at the problem. Never repaired. Will call another vendor to correct the problem. Buyer beware..

I started doing business with them when I was poorly served by the competition. more precisely on…read moreLeslie on Route 22. Despite the good first impression , where I was attended with great care and affection by a company called family , I was very disappointed after the episode that I will tell you next . In August 2021, at the height of summer, I looked for the company to hire the weekly maintenance services in the pool that had just opened. I was instructed to put my name on a waiting list as soon as it started, which according to the words of the person who answered me would be in February 2022. I returned my call on the scheduled date and for my surprise I didn't have the least attention from the owners / employees, I call them owners/ employees since they call themselves a family business . after leaving my number more than once to receive a call back, they never contacted me and when I managed to speak with a responsible person, I was simply informed that there were no more vacancies for the desired service. my question is . why was I not informed of this in August 2021? I waited for approximately 9 months and I didn't get what I needed and worse, I felt treated with neglect. maybe because my pool is small compared to the pools they're probably used to dealing with. very disappointed in the way I was treated and the expectation I created

All good very nice job the quality was excellent value was great for what the did! Looks like a…read morebrand new pool if we need we would call them again thanks for your service and time

We just wrapped up construction of our Pool Boss pool (still need the finishing touches surrounding…read moreit completed) but can't wait to use it this Summer. The entire team at Pool Boss was a pleasure to work with and I appreciated the seamless way they navigated every aspect of our project from Design to Construction to Service. We partnered with their preferred vendors (Corbo Electric, Diorio Plumbing and DePascale Hardscaping) which made the whole experience that much easier! We didn't have to be the middle man and never stressed about communication between the crews. Highly recco this whole team!

Used the store for chemicals for years always good never had a problem. Call them to the house to…read morefix a pool problem, they were very expensive won't come without you giving your credit card on file overcharge you for a visit the pool technician was rude. Couldn't be bothered. Did didn't want to stay for two minutes after charging me $300 an hour. They they sell you the most expensive job turned out that wasn't even the problem. Such a waste of money poor service, poor attitudes. I would never recommend having them do any service on your Pool. It'll be very expensive and not even properly diagnosed and fixed they just start charging you to replace things one by one. If I could leave zero stars, I would.

I've known the family since they were C&M pools located in Roselle Park…read more Never have known a more reasonably priced, helpful, and respectful team of professionals, and even followed them when they moved to Kenilworth! I would recommend them to family and friends. They are a decent family business.

In a word....juvenile. Been going there for a while, decent service. This week stopped in and had…read moreto deal with a surly young man behind the counter with his pants down around his ass and his underwear exposed. The Pseudo Prison Gangbanger look is never appreciated anywhere in professional retail. He said he couldn't give me prices until he started ringing things up. We wrestled around for a while on items. I bought half of what he recommended and my pool is fine. Since then, shopping elsewhere. Grow up!

Customer for 25 years. Never again. I bought and installed a flex hose in May, 2021 because 25 year…read moreold hose finally cracked. Last week July 2021 new hose sprang a leak. I went today for a replacement and told by a very rude, unpleasant employee that they only have one in stock and I should be happy and buy it or else go to Home Depot. I said I wanted them to replace it. She said returns are only allowed within 30 days. I said ok if customer changes their mind but not on defect. She then said that is new policy of new management and I should be happy. She was then "kind" enough to give me a 50% discount. I bought it. I guess this is why I never see same employee twice. I guess I will shop online. Bezos revenge.

Jayson Pool Service does not cut corners. Services your pool correctly. And they did it quickly…read more I would recommend.

I want to compliment Zach, Charlene, Louis and Candace. At a time when the labor shortage is…read moreimpacting everyone, they worked hard to get my pool up and running. They are all so professional.

Erik is a true professional at his craft. We have an annual white glove contract with Erik and we…read morehave been exceptionally pleased with the work he has done for us. He takes care of our hot tub as well as recently opened up our pool for the season. He is responsive, easy to get a hold of, takes pictures of all his work, and thoroughly explains what he is going to do before he actually does it which is very helpful to homeowners. Communications is the key to all relationships and Erik definitely meets our high expectations. Erik has come up with several creative ideas for solutions we have been looking for and we truly trust that he has our best interests at heart. We would recommend Erik and his team to anyone who is looking for a professional spa and pool manager that will take care of all of your maintenance needs. You will not be disappointed working with Erik.

I've been working with Eric for about a year and a half now, and I even have his first review to…read moreshow how our relationship started. Eric is experienced and generally knows what he's doing. His pricing is also more competitive than most. However, actually getting consistent service from him has been a challenge. Our communication has been rocky from the start, largely because Eric is extremely unorganized. He's often messy with scheduling, and there have been multiple times when we agreed on a visit to a property, and he simply didn't show up--without any notice, and with no response to calls or texts. Another major issue is his temperament. He has a short fuse, and when he believes he's right, he resorts to aggressive language and constant cursing. Even when I prove him wrong and he briefly apologizes, the same behavior returns the next day. I've continued giving Eric business out of patience and understanding for his situation. I've kept him busy and even referred multiple clients to him, which brought him more work. But the last incident was the final straw. He failed to show up at my personal home for four consecutive weeks, despite our agreement for weekly visits every Thursday. As a result, I and my guests couldn't use the pool and hot tub multiple times. He promised to come the following day (Friday), apologized, and then still didn't show up. The final time I followed up, he replied with, "No, we are clearly not coming in the rain. Seriously?" -- without even a proper notice or attempt to reschedule. This level of unreliability and disrespect is unacceptable, especially after all the work and referrals I've given him. I've been patient long enough, but I can no longer tolerate this kind of behavior.

Hired them to close my pool, spa, and swim jet. sent photos in advance. They tried to close the jet…read moreand spa without plugging any of the lines!!! If I had left it as they closed it, my entire pool would have been ruined when I tried to open it!!! I confirmed several times that it was closed properly. Thank god my pool builder is so detail oriented. He stopped by to check the closing and was like OMG! They did not plug a single line.... do not hire unless you want to have to build a new pool after they come.

Joe is a very Professional pool guy and also a handyman. He is honest and dependable. I recommend…read morehim 100%.

I was happy with this company when Andrew C was maintaining the pool as he would take good care…read moreand look at details, but unfortunately he was not assigned to my pool anymore and everything went downhill when there were bunch of kids maintaining my pool. After years using them for years, two factors basically made to decide to not continue 1) Every year there was some $$ amount added to the bill (increase) 2) the pool maintenance did not justify the $ amount that was being paid.

I had a great experience with the Pool Guyz. I called and left a message. Jerry called me back…read more He asked me the issues. Basically, it was a pump not working. I sent him the pictures. He gave me the quote right away. He showed up next morning on time. Replaced the pump and the pool started working. He also helped me check the pool system. Very knowledgeable and reliable. I am very happy with the result. Thank you Jerry!