I hired him to set up my above-ground pool in 2024. Before the installation, I specifically asked…read morehim to place it in the middle of the yard because that area was flatter. Instead, he insisted on putting it in a different spot, assuring me that he had leveled the ground and that it would be fine. The pool looked okay at first, but it only lasted one season. Last year, the liner ripped, and I initially thought it was my fault. This year, I had another pool professional come inspect it, and they immediately pointed out that the original installation was done very poorly. They found that there were tree roots underneath the pool that had continued to grow, causing the ground to become uneven and the pool to lose its level. I was also told that the area should never have been used in the first place because of the roots. I trusted his judgment when he assured me the spot was properly leveled, but it turns out that wasn't the case. While the pool may have looked fine initially, the poor placement and installation ended up costing me a damaged liner and additional repair expenses just a year later. I would not recommend this service based on my experience. If I could give a 0 star;I would.

We hired them to complete a repair to our steps. The project was delayed by weeks. It should have…read moreoccurred in May, but they did not complete it until the end of June. The repair was to fix a leak and guess what, after the repair, we still had a leak! We had to hire a new company to fix the work they did. They used old material to trim out our steps which lead to the continued leak. I would not use this company again even if the work was completed for free! They also tend to avoid your calls. You will need to call or text at least 5-6 times before they follow up if they follow up at all! Terrible workmanship and customer service.

Scammer Takes your money upfront and doesn't do the job…read more No receipts Apparently he moves around so you cannot track him

Ps. if you are in NJ never give a contractor more than 1/3 for deposit!…read more Payment terms should follow New Jersey state law: * No more than 1/3 deposit is permitted upfront. "In accordance with New Jersey state law (NJ Administrative Code § 13:45A-16.2), no more than one-third (1/3) of the total contract price may be requested or accepted as a deposit prior to the commencement of work."

Island Boy Pools Company is a top notch operation. Melissa is responsive and explains everything…read moreand anything. No question is too small or big for her to get you the help that you need. Nakia and his men are experts in pool installation. I had a particularly difficult situation but Nakia gave it his all and installed our pool beyond our expectations. If you are looking for hard working, honest individuals, who work with you then this is the company to go to for all your pool needs. I have been lied to in the past by others but Island Boy Pools restored my faith in people. Melissa and Nakia are good, trustworthy people. You call them and I promise you that you will not want to call anyone else! Do yourself and your family a favor and call Island Boy Pools today.

From the owner: We here at Island Boys Pool are a family owned business priding ourselves with outstanding customer…read moreservice and satisfaction. Specializing in: *Spring opening and Winterization closing *Vinyl Liner installation inground/aboveground *Install and replace winter and safety covers *Maintenance service and contracts *Inground/aboveground pool repairs *Equipment and accessories *Cleaning *Chemicals

I have to say outstanding work. I recently had a bypass valve installed while I wasn't home. When I…read morehad a question about it, the owner came out on his own time to show me how the valve works. I highly recommend this company for your pool needs.

This company is entirely incompetent, dishonest, and defensive…read more They totally dismantled my brand new $4000. Raypak heater leaving it in heap in my basement instead of simply sliding the heater box out for winter storage. In addition, they cut the PVC line on my filtration system without asking permission. I have had my pool serviced for 33 years and never encountered anything like this. STAY AWAY!!!

Shari was amazing for booking! She explained my pool opening in detail. She gave me several options…read morefor all my questions & was very courteous & responsive! Mark showed up with Reggie & opened the pool without no issues & explained everything! He showed me how to use the robot vacuum I had as well as folded & put away my winter cover. The value was great for setting everything up making sure no leaks & testing the water to endow it was good.

Hired blue wave for a pool vac. Loved the results. Booking was fast and easy. Shari is very nice…read moreand my pool looks amazing!!

Company to my rescue! Thank you to Phil and his team! My pool liner ripped in half and what a mess…read moremy backyard turned to be! Water everywhere! I was recommended by a neighbor to call and they fit me right in! They even came back to install my ladder as I carelessly forgot to leave them the screws! Fast Service and the quality of work was outstanding! Deborah was so understanding and helpful! Thank you to this team!

Good luck getting an appointment, a call back or any follow up. why not just be clear and…read moretransparent and say you just can't handle another job. Every appointment was delayed the work unsatisfactory and way beyond schedule. If on the fence consider the lack of reviews, most after dealing with this contractor wouldn't even waste their time reviewing because they'd rather just forget the whole experience.

Palacios is the pool service I wish I found 30 years ago. They are reliable, knowledgeable, on…read moretime, friendly, neat, and their prices are reasonable. My pool has an in-floor cleaning system and an early computer control system. To make matters worse, I like to fiddle with things. Palacios handled it all, and in the process convinced me that there is an alternative to do-it-yourself. Now, I just call Palacios.

Palacios Pools is terrific! Victor and his crew have serviced my in-ground pool for the past 6…read moreyears. They are efficient, and reliable. The cost of service is reasonable comparatively to other companies in the area. Highly recommend!

Super service. Excellent communicator, on time and speedy! Would definitely use Brandon again.read more

These guys did a great job with my kitchen demo. I was apprehensive about starting a remodel with…read moremy wife and young son at home, didn't want dust front the demo throughout the house. The owner was great! Brandon paid us a visit, listened to our concerns and within 6 hours had a plan extensively focused on mitigating the spread of dust and timeline for the project. His estimate included a 20% veterans discount which was a surprise and absolutely respected. He remembered my military service from our initial meeting when he complemented the Naval Aviation t-shirt I had on...a 10 second conversation. You don't see that level of respect and attention to detail from younger individuals. Needless to say we went with him for the demo and couldn't have been more satisfied. He performed the work with no impact to air quality and beat his projected timeline by 1 day!